User Reviews of ServiceNow IT Operations Management
Updated September 2026
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ServiceNow IT Operations Management review
Abhay Bapnaa
Associate Vice President at AWL
Unified workflows have centralized ticketing and have provided real-time...
ServiceNow IT Operations Management can be improved by focusing on adoption, as some companies still use other tools, and we had to onboard them initially, addressing challenges such as data migration and consistency, especially since we have 14,000 users in my group company utilizing this for multiple purposes, emphasizing workflows...
ServiceNow IT Operations Management review
Manager, Solution/Service Delivery at a tech services company with 51-200 employees
Upgrades run smoothly and integration options exist but licensing costs and...
ServiceNow IT Operations Management has not been very popular in these regions for multiple reasons. One is that for SMB customers, ServiceNow IT Operations Management is not very affordable. It is affordable for organizations with a minimum of 5,000 users plus. It is the only scenario where it makes sense for somebody to invest, whereas...
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