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reviewer1619394 - PeerSpot reviewer
Group CIO at a construction company with 10,001+ employees
Real User
Dec 19, 2023
A high-performance product that serves as the backbone of an organization's network
Pros and Cons
  • "The most valuable feature of the solution is the performance of the product."
  • "I don't like the fact that the product is very expensive."

What is our primary use case?

I use Cisco Ethernet Switches as a core product in the infrastructure that serves as the backbone of my network.

What is most valuable?

The most valuable feature of the solution is the performance of the product.

What needs improvement?

I don't like the fact that the product is very expensive. There are a lot of software subscriptions to which a user needs to subscribe other than the support and services offered by Cisco. In general, Cisco is a very good product but expensive.

There should not be different licenses for subscriptions, Cisco SMARTnet Service, or support, and they should all be made available under one single license. If you want to use the support offered by Cisco, you may not have access to the support services. The support services may be offered as a part of a subscription that needs to be purchased while getting users to space separately for Cisco SMARTnet Service, while in general, everything should be available in a single license.

Cisco always announces the end of life support, which is really great, but Cisco should also offer the buyback option for existing customers instead of getting them to make new investments to use Cisco products.

For how long have I used the solution?

I have experience with Cisco Ethernet Switches.

Buyer's Guide
Cisco Ethernet Switches
October 2026
Learn what your peers think about Cisco Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
917,433 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution's stability is very high. The benefit a user experiences with Cisco is that it is easy to find a lot of knowledgeable people in the market. Many people understand Microsoft, but it doesn't mean that Windows is the best compared to Linux, which is more stable but they are used less in the market.

What do I think about the scalability of the solution?

Regarding the product's scalability, the scalability option will be available as long as the product or the hardware does not reach the end of life or support.

All the people working in my company use the solution, which comes to more than 8000 people.

My company plans to increase the number of users who use the solution.

How are customer service and support?

I have experience with the technical support offered by Cisco's support team, and I feel that they were a bit slow in their response.

How was the initial setup?

The product's initial setup phase was easy because our company got help from an engineer associated with Cisco. If you don't get any help from an engineer from Cisco, then the setup phase will be difficult. In my company, we have a Cisco-certified engineer on our team.

The time period required to deploy the product is something that depends on the project, but if you have the right people with the right skills, then it doesn't take too much time to deploy the solution.

The solution is deployed on an on-premises model.

For the deployment process, you designed the network and built the infrastructure before testing the product with the help of PoC. The deployment phase may seem like a long process, and it is not something that is applicable only to Cisco since the same process is followed for the switches from other brands like Huawei and HPE.

In my company, we need more than three people, consisting of a system engineer, network, and technical support, to not just take care of the deployment part of the solution but also to monitor it twenty-four hours, seven days a week.

What about the implementation team?

My company takes care of the product's installation process with the help of our in-house team.

What was our ROI?

If a person plans to buy a new switch or a new product launched by Cisco recently, then there is a guarantee that it will last for seven to ten years, meaning the return on investment is high.

What's my experience with pricing, setup cost, and licensing?

It is an expensive product.

What other advice do I have?

Considering the present products in the market, Cisco is a leader in the networking world, but price-wise, products from Cisco are priced crazily.

To those who plan to buy the solution, I would suggest that they speak directly to the vendor and not to a consultant so that they can secure a better deal. Dealing with the vendor always fractures positive responses, especially in terms of the costs attached to the solution.

I rate the overall product a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Darwin Cabiluna - PeerSpot reviewer
Technical Director at Edge Cloud
Reseller
Oct 8, 2024
Reliable access and core switching enhanced but needs GUI updates
Pros and Cons
  • "The most valuable feature of Cisco Ethernet Switches is their stability. They are rock solid, and that's the advantage of Cisco."
  • "Cisco should consider adding a GUI as most vendors now offer the ability to manage switches via a graphical user interface, while Cisco switches are managed using pure CLI."

What is our primary use case?

Our primary use case for Cisco is for access and core switching as most of our clients use it for these purposes. We also work with Fortinet for network solutions, mainly FortiGate, FortiAuthenticator, and FortiManager. Additionally, we use Cisco for campus switches, mainly the Catalyst series.

How has it helped my organization?

It helps our organization because Cisco switches are stable and rock solid, making them reliable for our clients.

What is most valuable?

The most valuable feature of Cisco Ethernet Switches is their stability. They are rock solid, and that's the advantage of Cisco. It is also easy to integrate.

What needs improvement?

Cisco should consider adding a GUI as most vendors now offer the ability to manage switches via a graphical user interface, while Cisco switches are managed using pure CLI.

For how long have I used the solution?

I have been working with Cisco Ethernet Switches for more than ten years.

What do I think about the stability of the solution?

Cisco Ethernet Switches are stable. I would rate their stability at eight or nine out of ten.

What do I think about the scalability of the solution?

In terms of scalability, it's pretty straightforward to expand the number of users and the network. I would rate it an eight out of ten.

How are customer service and support?

Their technical support is very professional, and I don't have any negative comments.

How would you rate customer service and support?

Positive

How was the initial setup?

The setup and configuration process is very simple.

What's my experience with pricing, setup cost, and licensing?

The pricing of Cisco is high, which makes it more suitable for enterprise-level companies. I would rate the pricing model at four out of ten.

Which other solutions did I evaluate?

Apart from Cisco, other solutions considered include Juniper, Aruba, and Huawei. Huawei is considered a strong competitor due to its pricing and features.

What other advice do I have?

Cisco Ethernet Switches are mostly recommended for enterprise-level companies due to the cost.

I'd rate the solution seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Cisco Ethernet Switches
October 2026
Learn what your peers think about Cisco Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
917,433 professionals have used our research since 2012.
Network Engineer at Dukat d.d.
Real User
Apr 8, 2024
Reliable and simple, but its pricing could be reduced
Pros and Cons
  • "Cisco Ethernet Switches are pretty reliable, and I have rarely seen one of them break."
  • "Cisco's equipment is expensive, especially since it introduced the obligatory purchase of Cisco DNA."

What is most valuable?

Cisco Ethernet Switches are pretty reliable, and I have rarely seen one of them break. Cisco has a wide portfolio that fits every need.

What needs improvement?

Cisco's equipment is expensive, especially since it introduced the obligatory purchase of Cisco DNA.

For how long have I used the solution?

I have been using Cisco Ethernet Switches since 2008.

What do I think about the stability of the solution?

I rate the solution an eight out of ten for stability.

What do I think about the scalability of the solution?

Around 50,000 users are using Cisco Ethernet Switches in our organization.

I rate the solution’s scalability ten out of ten.

How are customer service and support?

The solution’s technical support is pretty good.

I rate the technical support of Cisco Ethernet Switches an eight to nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used Alcatel and Aruba HPE.

How was the initial setup?

The solution’s initial setup is easy.

What about the implementation team?

We implemented the solution through an in-house team. Depending on the engineer's knowledge, a single switch can be deployed within twenty minutes.

What's my experience with pricing, setup cost, and licensing?

Cisco's equipment is expensive, especially since it introduced the obligatory purchase of Cisco DNA. Cisco DNA is really, really expensive, and eliminating the necessity for purchasing it would reduce the solution's price. Some new Cisco switches support Cisco DNA, and some don't. You would have to buy more expensive switches to fully use Cisco DNA, which most enterprises simply don't do.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing ten out of ten.

What other advice do I have?

I have utilized Cisco Ethernet Switches in production, regular office plans, and all kinds of environments. In enterprise environments, I have covered everything from offices to manufacturing and labs. We faced no challenges while integrating Cisco Ethernet Switches into our existing network infrastructure.

Cisco should definitely give customers the ability to choose whether they want Cisco DNA or not. Currently, customers need to choose Cisco DNA for at least three years, which is appalling. Customers are buying something they will never use. I would recommend Cisco Ethernet Switches to other users because of its reliability and simplicity.

Overall, I rate the solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Network Engineer at Nesma comp
Real User
Apr 8, 2024
Comprehensive visibility, all-in-one solution for management, stability, and connectivity
Pros and Cons
  • "Multicast is an advanced feature that helps alleviate some of our work challenges."
  • "Cisco's pricing can be a concern, particularly with support fees."

What is our primary use case?

Cisco Ethernet system serves our needs primarily for user integration and connectivity, providing access to the Internet and services. One scenario where Cisco switches significantly improved our network performance was when we faced challenges with traditional network setups. The features that proved highly effective for network management include comprehensive visibility, an all-in-one solution for management, stability, connectivity, and troubleshooting capabilities.

What is most valuable?

We use Cisco Ethernet system for user connectivity, with multicast being an advanced feature that helps alleviate some of our work challenges. In terms of scalability, we utilize stacks which have proven to be reliable and easy to manage. As for security functionalities, we rely on Palo Alto for our network's safety. I would prefer to discuss detailed information via email for a comprehensive review.

What needs improvement?

Improvement as per customer requirements. 

For how long have I used the solution?

I have been using Cisco Ethernet Switches for the past 4 years. 

What do I think about the stability of the solution?

As for stability, I have found the feature to be highly stable with minimal issues.

Which solution did I use previously and why did I switch?

Although we also use HPE switches in other departments, I lean towards Cisco due to its reliability and performance.

How was the initial setup?

Installing Cisco Ethernet system is relatively straightforward, especially since we are familiar with the process. However the installation may require some technical expertise.The deployment process for Cisco Ethernet system typically takes about a day with our team's support. For more complex configurations, it may require additional time depending on the customer's requirements. One major challenge we face is with licensing, especially for Cisco's wireless features. Understanding and managing license changes over time, such as moving to new licenses for VPN support, can be challenging for customers. We often need support from Cisco to navigate these licensing challenges.

What's my experience with pricing, setup cost, and licensing?

While Cisco's pricing can be a concern, particularly with support fees, its overall features and support community make it a solid choice.

What other advice do I have?

On a scale of 1 to 10, I would rate Cisco Ethernet system as a 9 for its overall functionality and support, with the caveat of considering pricing and support options carefully before making a decision

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2000751 - PeerSpot reviewer
IT Manager at a energy/utilities company with 10,001+ employees
Real User
Dec 7, 2023
A stable solution that can be used to provide end-user connectivity in an optimized and balanced way
Pros and Cons
  • "Cisco Ethernet Switches are more stable than other products."
  • "The solution's pricing could be improved."

What is our primary use case?

I use Cisco Ethernet Switches to provide end-user connectivity in an optimized, balanced, and stable way. Before being a security engineer, I was a network architect or network manager. In that case, Cisco Ethernet Switches were mostly related to the classic set of data centers.

What is most valuable?

Cisco Ethernet Switches are more stable than other products.

What needs improvement?

The solution's pricing could be improved. Cisco is one of those market leaders who always try to benefit from having a market-leading position. Cisco gradually increased prices for the same products they delivered over the decade.

For how long have I used the solution?

I have been using Cisco Ethernet Switches for 17 years.

What do I think about the stability of the solution?

I rate Cisco Ethernet Switches a nine out of ten for stability.

What do I think about the scalability of the solution?

Around 3,000 users use the solution in our organization.

I rate Cisco Ethernet Switches a nine out of ten for scalability.

How are customer service and support?

The solution's first-line technical support is terrible. The second-line support is always adequate. I always tend to skip the first-line support because most of these people just run by a script book, and they start to panic when they don't see a solution in the script. So, I tend to always ask for second-level agents.

How was the initial setup?

The solution’s initial setup is straightforward.

What about the implementation team?

The solution's deployment time depends on the company's size and client requirements. For the solution's deployment, we start with the analysis phase, the financial aspect, the implementation phase, the operational phase, and hypercare.

What's my experience with pricing, setup cost, and licensing?

Users have to pay an annual licensing fee for Cisco Ethernet Switches, which is expensive.

Cisco asks for an additional fee for the support part, whereby you become eligible to download firmware updates.

What other advice do I have?

In the case of Cisco, users should not limit their knowledge about the hardware from Cisco but should also deep dive into general network services and topologies. Users should not consider Cisco a specific and unique brand but should understand the services that run under Cisco appliances.

Overall, I rate Cisco Ethernet Switches an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Network Manager at Telio Management GmbH
Real User
Apr 5, 2023
Reliable with good performance and a robust online community
Pros and Cons
  • "The solution is extremely stable."
  • "We need more management tools for the solution."

What is our primary use case?

We use the solution for everything. We primarily use the solution in our office and for our data center. We're using older versions. 

How has it helped my organization?

The main issue is that the company did grow way too fast. We have issues with merging companies and installing a network device, and it's hard to manage them. Everything is still manual around here. Nothing is centralized. 

What is most valuable?

Small business devices most of the controls have been very good.

The community is very helpful.

Catalyst switches are the same quality as Dell switches. The quality is identical. 

The solution is extremely stable. The performance is excellent.

What needs improvement?

The more expensive versions can be more expensive, and the switches cannot take the heat. Some of the rooms they are in are too hot for the switch.

We need more management tools for the solution. 

I don't have any notes for new features. 

There should be fiber switches that could be capable of doing more things. 

For how long have I used the solution?

I've used the solution for a very long time. I've used them for probably 25 years - since Cisco first offered them.

What do I think about the stability of the solution?

It's very stable. I'd rate it ten out of ten. 

What do I think about the scalability of the solution?

I do not like the way the stack feature is done on Cisco. I mostly prefer Fortinet or ESL from Brocade. It's way more flexible and straightforward, and you just need to understand the logic. With Cisco, it's a black box. It's hard to understand. 

It is possible to scale. However, you do reach a limitation with eight switches placed together. We have four switches in the data center, so we've never hit a scalability threshold. 

We have five admins on the solution, and across the company, we have 30 people that have access to the solution. 

How are customer service and support?

I've never had to use technical support. I've only had a small issue on the firewall, and I reached out to the community to troubleshoot. 

Which solution did I use previously and why did I switch?

I've also used Palo Alto and Fortinet. I used Brocade switches six to ten years ago. It is now Extreme Networks, and I am interested in trying Extreme. I have two Extreme switches right now. 

Fortinet is really user-friendly and easy for even non-technical people to understand. However, the information from Fortinet is really specific. With Cisco, you just have to press the questions mark, and you have a description of every menu. Extreme is like Juniper. You have to create the VLAN, which can be difficult to read if you have a lot of VLAN, although the scalability is great. 

How was the initial setup?

If you are familiar with the technology, it is straightforward. You do need knowledge. It's not extremely simple. For me, since I am knowledgeable, I'd rate the ease of implementation eight out of ten.

We have an ongoing deployment. Deployments of us are never-ending. We are always working on new sites. 

Even level-one support can do a copy-paste and deploy the switches, so our process at this point is very fast.

What's my experience with pricing, setup cost, and licensing?

The pricing depends on the model. The C-1000's are okay. They are not cheap yet not expensive. I'd rate the pricing seven out of ten.  

What other advice do I have?

All the devices we order from Cisco come from Germany. We simply buy devices. We don't have a relationship with Cisco. 

The big thing with Cisco is the great community. It's really easy to find whatever you need online.

I'd rate the solution eight out of ten. It's not quite user-friendly. They do get it right with Meraki, however, that isn't for the type of company we have. If you have an internet issue and can't reach the switch from the cloud, Meraki will give you issues. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Jose-Rivera - PeerSpot reviewer
Account Manager at Telefónica
Real User
Feb 5, 2023
Effectively provides a stable connection for users and includes good technical support
Pros and Cons
  • "The solution effectively provides a stable connection for users."
  • "To keep up with the market, the solution should have better evolution and innovation."

What is our primary use case?

Our company uses the solution to set up local access networks for users and route applications. We work with several models including 9300 and 9500. We plan to increase usage in the future. 

What is most valuable?

The solution effectively provides a stable connection for users. 

There is a lot of knowledge in terms of Cisco networking, so you can very quickly find technical support. 

What needs improvement?

To keep up with the market, the solution should have better evolution and innovation. 

More security features should be added. 

For how long have I used the solution?

I have been using the solution for five years. 

What do I think about the stability of the solution?

The solution is stable so I rate stability a nine out of ten. 

What do I think about the scalability of the solution?

The solution is scalable so I rate scalability an eight out of ten. 

How are customer service and support?

Technical support is good so I rate it a nine out of ten. 

How would you rate customer service and support?

Positive

How was the initial setup?

The setup is very simple. 

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable so I rate it a six out of ten. 

What other advice do I have?

Be sure you have an understanding of how many appliances you need and how many users you have to cover, so that you have a good and proper design for the solution. 

I rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Yusuf Kucuk - PeerSpot reviewer
Network Manager at EMU
Real User
Feb 3, 2023
It's a solidly stable product from a leader in the field
Pros and Cons
  • "We have a good technical support provider in Turkey that offers support, and we work closely with Cisco. Everything is sorted."
  • "It could be cheaper, especially the DNA license. One DNA license is around $3,000 for a three-year contract."

What is our primary use case?

We are a university with around 1,000 instructors and more than 15,000 students. We use Cisco for access points and endpoint cable networks. We used the 9000 series for years, and now we are working with the Catalyst 9300. Before that, we were using a 2960 switch and a 6500 for the Cisco side.

For how long have I used the solution?

I have been working with Cisco Ethernet switches more than 20 years.

What do I think about the stability of the solution?

I rate Cisco switches 10 out of 10 for stability. 

What do I think about the scalability of the solution?

I rate Cisco switches 10 out of 10 for scalability. We design our networks to be scalable. Scaling is only a matter of procuring new devices. 

How are customer service and support?

I rate Cisco support 10 out of 10. We have a good technical support provider in Turkey that offers support, and we work closely with Cisco. Everything is sorted. 

How would you rate customer service and support?

Positive

How was the initial setup?

We have enough experience with Cisco, so it's easy for us to deploy and configure their switches. 

What's my experience with pricing, setup cost, and licensing?

The price depends on the license type and the number of devices. Each device is licensed. It could be cheaper, especially the DNA license. One DNA license is around $3,000 for a three-year contract. 

What other advice do I have?

I rate Cisco Ethernet switches nine out of 10. Cisco is the leader in networking hardware. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sales Engineer at Phoenyx Commtech Pvt. Ltd.
Reseller
Top 20
Nov 26, 2024
Improved organizational operations by being effective and reliable in our environment
Pros and Cons
  • "The most valuable features of Cisco Ethernet switches include plug-and-play capabilities, ease of deployment, and high reliability."
  • "I'd rate the solution ten out of ten."
  • "There is a need for improvement on the ordering and delivery side for Cisco Ethernet switches."

What is our primary use case?

I primarily work with network solutions like Cisco Ethernet switches, especially when it comes to secure networking through VLANs.

How has it helped my organization?

The deployment of Cisco Ethernet switches has improved organizational operations by being effective and reliable in our environment.

What is most valuable?

The most valuable features of Cisco Ethernet switches include plug-and-play capabilities, ease of deployment, and high reliability.

What needs improvement?

There is a need for improvement on the ordering and delivery side for Cisco Ethernet switches.

For how long have I used the solution?

I have been working with Cisco switches for about ten to 15 years.

What do I think about the stability of the solution?

Cisco Ethernet switches are reliable, and I have not encountered any issues with their stability.

What do I think about the scalability of the solution?

Cisco products are compatible with various industries and support scalability efficiently.

How are customer service and support?

I am 100% satisfied with the technical support provided by Cisco.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have mostly used Cisco switches, however, if a customer has budget constraints, I might suggest using Sophos switches.

How was the initial setup?

The initial setup of Cisco Ethernet switches was straightforward and efficient, taking minimal time.

What about the implementation team?

Initially, implementing AI-driven technologies on Cisco switches required some effort, but the results are commendable.

What's my experience with pricing, setup cost, and licensing?

The solution is described as midrange in terms of pricing.

Which other solutions did I evaluate?

I have recommended Sophos switches to customers who have budget issues.

What other advice do I have?

Cisco Ethernet switches are compatible with many industries and reliable for various network implementations.

I'd rate the solution ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Amir Sanayeayan - PeerSpot reviewer
Network Security Specialist at NIGC
Real User
Jul 19, 2023
A highly stable product meant for enterprise-sized businesses that offer a lot of training materials online
Pros and Cons
  • "We don't need any support from Cisco since there are a lot of materials and training about Cisco available online. I feel Cisco's support is good."
  • "The price is an area with a shortcoming in the solution."

What is our primary use case?


What is most valuable?

The fact that the solution is very stable and commonly used in our industry makes them the solution's valuable features.

What needs improvement?

I can't elaborate on an area in the solution that needs improvement since it is a very good tool.

The price is an area with a shortcoming in the solution. I would like to see the solution being made available in the market at a lower price.

For how long have I used the solution?

I have been using Cisco Ethernet Switches for five to six years. I am a customer of the solution.

What do I think about the stability of the solution?

Cisco Ethernet Switches can be described as a ninety-nine percent stable tool.

What do I think about the scalability of the solution?

For enterprise-sized companies, Cisco is the number one product in the market. The solution is scalable and offers good resilience.

In my environment, we have 2,500 of our clients using the product. We need two to five administrators for the configuration part.

I don't know if my company plans to increase the solution's usage in the future.

How are customer service and support?

We don't need any support from Cisco since there are a lot of materials and training about Cisco available online. I feel Cisco's support is good.

Which solution did I use previously and why did I switch?

I also work with Mikrotik devices, but Cisco is something else altogether as a product.

Mikrotik is okay for small businesses since its prices are much lower than Cisco's prices.

Mikrotik has no advantage other than the pricing aspect over Cisco.

How was the initial setup?

I have taken part in the deployment and operations part of Cisco Ethernet Switches. My company did not face any difficulties during the deployment phase.

The time taken for deployment depends on the situation. At times, deployment can be done in half a day. If the network is bigger, the time for deployment can increase.

What's my experience with pricing, setup cost, and licensing?

Price-wise, Cisco Ethernet Switches is a product that falls a little bit on the expensive side.

What other advice do I have?

I am satisfied with Cisco Ethernet Switches.

I recommend Cisco Ethernet Switches as a solution for enterprise-size businesses. I haven't worked with Ruckus. I think Cisco Ethernet Switches is the number one tool in the market. In the future, I may work with Ruckus and would be in a better position to speak about Cisco Ethernet Switches.

Overall, I rate the solution a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Cisco Ethernet Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2026
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Buyer's Guide
Download our free Cisco Ethernet Switches Report and get advice and tips from experienced pros sharing their opinions.