Fortinet FortiGate Cloud Reviews

We are a system integrator and we integrate Fortinet solutions for our clients.

Our customers use this technology as part of their network infrastructure. For example, it is responsible for connecting university campuses together.

Our customers implement this solution so that they can be assured of security in their environment.

I would like to see better integration with other technologies.

The stability is very good.

One of our clients has approximately 5,000 users.

The technical support from Fortinet Brazil is very good. They provide extra support for partners and they provide us with great reports.

The initial setup is complex because the customer is using several technologies, and it is a matter of security. A typical deployment will take between three and four months.

The choice of deployment model, whether public or private cloud, depends on the customer.

We have an in-house team for deployment and maintenance. We have engineers on staff.

We implement many different Fortinet products for our customers including FortiGate, FortiManager, FortiAnalyzer, and FortiOS. In the future, we are planning on working with FortiSIEM.

I would rate this solution a ten out of ten.

We've implemented this solution for our clients. 

We are customers of Fortinet and I'm the company owner. 

The solution works well for remote or branch offices with unlimited links. That's where we've found the most benefit.

I'd like to see some configuration changes. The speed seems to be a little better than it was previously but it could still be improved. I'd also like to see a little more provisioning or training on the different scenarios and functions and features. And obviously the price point; it's a tough market out there these days, so for some of our smaller customers the price is quite steep. 

We have contacted support a couple of times and they're pretty good. It takes a little while to get hold of them but once you do, they're very knowledgeable and they're helpful. We got bounced around for a while so it took time to get to somebody that could actually answer our question as opposed to continually being redirected. We were on site with our clients and it took us a couple of hours to make contact. It wasn't critical.

We are using the solution to be able to manage everything from the cloud.

The ability to manage everything from the cloud is going to be the most valuable by far with this solution.

Currently with the solution, if you want to manage more than one FortiGate you have to use a VM, and a VM can control up to 10. You need to have a license for each one and it is confusing. Other solutions like Meraki is much more seamless. Easier usability and improving their WebDewey would benefit also.

I have been using the solution for a couple of months.

The overall setup was complex.

It will take us six weeks to implement 20 sites.

I rate Fortinet FortiGate Cloud a six out of ten.

The solution is primarily used as a firewall. We use it as a next generation firewall, however, not SD-WAN, at least, not regularly.

The functionality of the solution is excellent.

The pricing is quite good. We find it to be reasonable. It's not too expensive.

The integration could be better on the solution. As it is now, there's definitely room for improvement.

The command-line interface could definitely be improved in future iterations. It's lacking right now.

I've been using this solution for five years at this point. It's been a while.

We haven't heard of anyone having issues with the stability. It's good. There aren't bugs or glitches. It doesn't crash or freeze.

We haven't had any complaints about the scalability. If a company needs to expand it, they should be able to do so.

The companies that we deal with vary in size. We work with organizations that can be anywhere from 50 to 5,000 employees.

The initial setup is not complex at all. I found it to be quite straightforward. We didn't have any issues with the implementation.

We have an internal team that handles the maintenance of Fortigate. We have 40 employees that deal with that aspect of the solution.

The pricing is quite reasonable. It's not overly expensive.

We're Fortigate service providers.

I'm not a technician and therefore I don't use the solution on a day to day basis.

That said, I would recommend it to other organizations. It's been reliable and works well for us.

On a scale from one to ten, I'd rate it at a nine.

We use this solution for the basic protection of the on-premises network.

It's quite easy to use, and it's easy to find the necessary information from the web.

They have the means to learn how to use Fortinet.

The initial set up could be simplified. 

When evaluating other solutions, I learned that Sophos for example is able to have the endpoint interact with the firewall. If something goes wrong or if the endpoint is not behaving as it should, it could isolate the endpoint. We need some integration or communication between the endpoint and the firewall.

I would also like to have a bundle available that would include things like EDR and endpoint.

I have been using FortiGate Cloud for approximately three years.

This solution is stable.

We have not explored the scalability. We purchased what fits our user size and have not had to expand it yet.

We have approximately 20 users.

We plan to continue to use the Fortinet FortiGate Cloud.

We are quite satisfied with technical support.

Initially the set up is not that easy. At first, you are familiar with the product and then it has some difficulty in setting it up.

It requires a lot of research before you can finally make it work.

We implemented this solution ourselves. We did not use a vendor team.

There are costs in addition to the standard licensing fee. The license does not include many of the features that are necessary, which means that you have to pay extra for them.

I evaluated other products. We chose Fortinet because it was the preferred option.

If you are new to Fortinet, do some research on how to configure it, either through documentation or watching videos.

Recently, I have learned that they have training available and offer certification material and testing on the web.

I would rate Fortinet FortiGate Cloud a seven out of ten.

We are resellers who provide this solution to customers who require a firewall.

Also, it covers all of security use cases that you might have as a firewall.

The most valuable feature of this solution is the stability, it's actually tailored for that. 

It has many useful tools, such as managing wireless connections. If you have access points from the same vendor then you can manage them through FortiGate using the sandbox.

It's easy to use, it's straightforward, easy to configure, and to configure to your needs.

Reporting is an area that can be enhanced. It is not always beneficial, and you have to buy an additional license to get the type of reports that you're looking for.

There are often releases of the new firmware, which requires upgrades often. This is an inconvenience for customers as they have to have a maintenance window and turn off the internet until the upgrade is complete.

In the future, they could integrate with a third-party reporting tool such as Crystal Reports or Power BI, which might be beneficial, as it currently requires an additional license.

I have been working with FortiGate Cloud since 2015.

This solution is stable.

For the cloud, it is scalable because its nature. When it comes to the on-premises version, you are limited by your hardware.

With the Cloud, you can enhance or increase your cloud instance as your environment grows.

Technical support is wonderful. They are one of the good companies that provide really good technical support.

The initial setup is easy. Provided that you have your requirements clear, it is not complex. If you do not have clear requirements then it's like any other technology and it will be complex.

If you have your requirements ready and you what you want to achieve then it's straightforward.

The pricing is mid-ranged, it's not very expensive but it's not the cheapest or most affordable in the market.

When you have FortiGate, you subscribe to the FortiCloud in order to have certain intelligence.

This solution is good but there are many areas that need improvements.

I would rate this solution a seven out of ten.

The load balancing of the solution is excellent.

The QoS (Quality of Service) provided is very impressive.

When it comes to the overall product, I don't see places for improvement. It's excellent.

The cost of the solution is too high. It should be adjusted to be more affordable for companies. Right now, I feel like it's far too much.

I've been using the solution for about a year at this point.

The solution is quite stable. I haven't had issues with it crashing on me. I don't recall running into any bugs or glitches. It's very reliable so far.

The solution is scalable. We have 150 people on it right now in our company, but if we needed to expand it, I have no doubt it would be relatively easy. In fact, we're beginning to expand a little bit now and plan to increase usage in the future as well.

When it comes to technical support, the problem we have found is that if an issue comes, it takes a day to get everything resolved. It could be faster. They can be better at optimizing how they answer tickets in terms of response times. There must be ways to make the process more streamlined. It would make it easier for their clients. 

We didn't previously use other options before we chose Fortigate Cloud. It was the first one we chose.

The initial setup is straightforward. I don't find it to be complex at all.

Once we went through the documentation and all of the other items, it might have taken a day or so to set everything up and deploy the solution.

The solution is quite expensive.

We had a look at Silver Peak and a few other products. However, we heard from the reviews and at other expos that FortiGate would be the right solution for what we required, so we chose to try them out instead.

I'm a user of the solution; I don't have a relationship to Fortigate. I'm not a reseller or integrator.

I don't really have specific advice for other companies considering trying it, however, I think they would enjoy using the product. In terms of stability and ease of use, it's great. It's not complex at all. It's an approachable product.

I'd rate the solution eight out of ten. I'd give it a perfect ten out of ten if we could get more leverage in terms of automation and integration. We'd really like to leverage automation resources in the future.

Fortinet is what we use for our firewall and we get reports from FortiCloud. We use those to see the state of our network. We generally use it for reporting purposes whereby we see what's happening on our network at the end of each day or week.

The solution is definitely stable, which is its most valuable feature.

It's easy to use and the fact that I can schedule the report to come to my inbox at set times is very convenient for me.

The solution should allow users to keep the data for longer than the current periods. I can't get any historic data after more than a month. I would like to be able to, after a year, look for trends from the past 12 months. It would make things much easier.

I've been using the solution for about a year.

The solution is quite stable. I haven't run into any issues where there were unexpected crashes or glitches.

I've never attempted to scale the solution, so I'm not sure how easy or difficult it would be to expand if one needed to.

We only have five people using the solution currently. They're all admin and support level individuals.

So far, we've been satisfied with technical support.

We didn't previously use a different solution. This is the first time we've implemented a product like this.

The initial setup was straightforward. I didn't find there were any complexities.

Deployment only took a few minutes and then it was ready to use.

I handled the implementation myself.

We use the latest version of the solution.

I'd recommend the solution. It's working really well for us and is completely meeting our expectations.

I'd rate the solution eight out of ten.

I am a consultant and this is one of the solutions that I provide to my customers.

I am familiar with Sandboxing services and some of the other features. This solution is mainly used for securing events.

The sandboxing feature is very important.

I would like to see a SIEM bundled together with this because customers are looking into better reporting and more proactive security solutions.

In the next release, it would benefit this solution to have more advanced monitoring capabilities such as predictive analysis and reporting.

I have been using FortiCloud for five or six years.

We have not come across any problems with stability.

With respect to scalability, we have had no problems whatsoever.

We have been in contact with the Fortinet technical support a couple of times, although it has been for hardware-related issues and had nothing to do with our configuration. One of our customers had hardware that was failing quite often.

The technical support is pretty good and so far, we have no complaints.

This initial setup is pretty straightforward. I don't think that it is complex.

The entire firewall implementation will take a couple of days, maximum. This is with everything, all together.

Some of our customers purchase yearly licenses, while others purchase subscriptions that are three years in length. The price is over $1,000 USD annually.

FortiCloud helps to enhance the security posture of any organization, and I definitely recommend looking into it.

I would rate this solution an eight out of ten.

We primarily use the solution for configuration management and network management.

The solution is very easy to use. 

The technical support is very good. You only need to have a good internet connection in order to use it.

When you login to Forticloud you get directed to the Global site, even if you are based in Europe and you have to switch manually to the European site which can be confusing when you are not familiar to Forticloud, especially in the beginning and when you want to setup your first device. This should be more like a question when you log in, are you based in the US or are you based in Europe?

Pretty straight forward

I've been using the solution for four years.

The solution is stable.

The solution is fairly scalable. You can add and remove products yourself. Right now we have four users on it. At this time, we don't plan to increase usage.

Technical support is good if you ask the right questions. If you are specific, you'll be able to go straight through to the correct level of support.

We did not previously use a different solution.  We've been very satisfied with this service and don't plan to change.

The initial setup is straightforward.

I handled the implementation myself.

We use the solution fairly regularly, on a daily basis. We're partners and resellers of the solution.

I'd recommend the solution. It's very good.

I'd rate the solution eight out of ten.