Prisma Cloud by Palo Alto Networks Reviews

We are mainly using Prisma Cloud for Cloud Security Posture Management (CSPM) and for following the compliance standards as per the industry. Another use case is to get the runtime workload protection.

We are using the WAAS, CWP, application security, and CSPM modules. We are not using the DSPM module because it is not available for the India tenant.

All the features provided by Prisma Cloud are quite helpful for the BFSI sector and other sectors. It protects our overall infrastructure and detects any attacks or threats in real-time scenarios. It can also block any suspicious processes or things from the Internet, so it is quite helpful for the organization.

We are working for an organization with a multi-cloud environment. We have deployed Prisma Cloud in their infrastructure with AWS, Azure, and GCP. We are able to monitor all the tools and all the assets as per the compliance standards. We have deployed Defender on all the environments. We have integrated Defender with an embedded kind of application. We have been able to work with the client as per their specific requirements.

Compliance monitoring is very important for the banking sector. With Prisma Cloud, we can see the compliance status. It shows us how we are following the rules of a particular industry. It helps organizations match the industry level and ensure that their data is secure and they are following the guidelines of their particular industry.

Prisma Cloud provides security spanning multi- and hybrid-cloud environments. It is very important to create a secure infrastructure. Prisma Cloud has the ability to protect a multi-cloud environment with AWS, GCP, Azure, Oracle as well as Alibaba Cloud. It plays a very crucial role in the security of an organization.

For security automation capabilities, we have some integrations. We have initialized application security before deploying the infrastructure over different environments, such as prod and pre-prod environments. Every open point should be closed. If we are creating our infrastructure through any automation code, there should be no cloud security posture management alert. We have also integrated Prisma Defender at the same time with the app-embedded format to protect our workload.

Prisma Cloud has features to detect anomalies, attack paths, and escalation privileges as well. It detects the root cause and lets us know the things in our infrastructure that can lead to the attack. We remediate them and secure our infrastructure.

Prisma Cloud saves a lot of time. It provides a consolidated dashboard for our infrastructure. We have multiple accounts, and on a single page, we can see the types of issues and the resources impacted. From there, we can directly go to the cloud, and we can take action on that. It saves time. We can close an alert in minimal time. It saves about 60% of the time which also has financial benefits. There are more than 50% cost savings.

We are more aware of things. If something suspicious is happening, we can track it and take action on that. Also, if any critical issue or vulnerability is reported that can impact our infrastructure, we can take recommended action from there. It helps us to detect the root cause. If there is any data leakage or server compromises, we can get the details and investigate things in detail. We get the API call as well. We get to know which endpoints are not set or how we can secure them. We can secure the endpoints. It helps us to reduce any attacks. We are using a lot of things from Prisma Cloud.

We could realize its benefits within one week of its implementation. Before we started with the actual implementation, we had done a PoC. It took us one week to observe and understand the flow and how it can help our organization.

Prisma Cloud covers all the stages such as build, deployment, runtime, etc. It has the capability to detect, protect, and escalate at all of these stages. At the build stage, we can initiate scanning for application security. It has the capability to scan the images at runtime. It also has features to block things in real-time scenarios. It has all the features. We have already adopted all the features of Prisma Cloud.

We trust Prisma Cloud and follow all the recommended actions. If there is any module that we have not yet adopted, we do a PoC and adopt that as well. As security engineers, we have to secure our infrastructure and assets in real time. Most of the competitors are providing CSPM, but only Prisma Cloud has the features to detect and block things in real-time scenarios. That is why we believe in Prisma Cloud.

Prisma Cloud provides a single tool to protect all of our cloud resources and applications, without having to manage and reconcile disparate security and compliance reports.

Prisma Cloud provides near to real-time alerts for our cloud infrastructure. At run time, when our Defender is running, it instantly gives the impacted process in a particular environment. So far, we have reduced more than 40% runtime alerts.

We have pre-production, production, prod, and UAT accounts. We can take action on the basis of severity and close any vulnerabilities.

The CWP module, runtime protection, and WAAS API are valuable.

For Prisma Cloud, I have already raised some requests, which are in progress. I am hoping they will be implemented soon. One of the requests is that Prisma Defender for the ECS solution is only supported for Linux. It does not support Windows.

For a runtime incident, it only has the option to archive. After validating the incident, the team members should have the option to add some comments and then archive. We should be able to add comments saying, "It is a false positive." or "This is the action we have taken." We have requested a few more improvements. The Palo Alto team is working on them.

I have been using Prisma Cloud for more than one and a half years.

It is a stable solution. We can trust it and rely on it. I would rate it a ten out of ten for stability.

I would rate it a nine out of ten for scalability.

In our organization, more than 60 users are using this solution. We have some team members working on AWS. We have some team members working on networking and we have some team members working on creating the infrastructure.

We are using the enterprise version, and we are getting the required support. If we find something suspicious, we can raise a ticket with the support team. They are working on priority, and they are following their timeline as well. They are working properly based on the severity and agreed timeline. There is no recommendation for any kind of change.

They are quite helpful, and they are aware of the things. If something is beyond their understanding, they reach out to their internal engineering team, and they are able to help us. They are very nice.

I have used multiple security vendors. Every vendor has its specific use case. Every tool has some kind of limitation. Overall, we found Prisma Cloud to be better. It has features like template scanning, runtime scanning, and runtime blocking. Endpoint blocking is also there in Prisma Cloud. 

Other products do not have all the features. Some products have only the CSPM feature. Some products have only vulnerabilities and scanning features. Some products only have API endpoint discovery features. Prisma Cloud has all the features integrated or consolidated into one platform. As a single platform, we are getting all the things. Prisma Cloud gives a consolidated report in a single platform. This is why we chose it.

Its deployment is very straightforward. The time taken for its deployment can vary depending on whether it is a migration or a new deployment. Overall, it takes a maximum of one week.

It is fairly priced. However, its price can be better so that small banks or small organizations can afford it and adopt it to secure their environment and data.

I would recommend Prisma Cloud if you are looking for security, real-time protection, and real-time API discovery. If a client needs such a solution, we recommend implementing Prisma Cloud.

Overall, I would rate Prisma Cloud a nine out of ten.

Currently, we use Prisma Cloud by Palo Alto Networks in my company for our clients who operate in the finance and banking teams and want data, network security, and posture management for the cloud infrastructure.

The solution has improved our organization, and I believe that it is a continuous process to protect you in any environment. Prisma Cloud gives you an overview of what gaps are in their environment, but how they are going to be solved depends upon the client, especially the security gaps. Prisma Cloud by Palo Alto Networks gives 60 to 70 percent of the overview, which the client ignores in their infrastructures. The tool provides users with a better overview of what is going on in their infrastructure.

The most valuable features of the solution are areas like compliance and asset inventories, along with runtime protection.

The tool's UI is an area with certain shortcomings where improvements are required. With the cloud protection and UI, the tool should have the option to download the data for the vulnerabilities. One should have the option to download detailed data about vulnerabilities in the host. The tool should have a guide or a knowledge base document. The tool should specifically provide a guide about the solution's UI, which can be helpful for clients.

Sometimes, it does provide an error, or I can say that when we integrate our infrastructure cloud with Prisma Cloud, we face some issues. Most of the time, the integration issues are not due to Prisma Cloud but from the client side.

The tool's support team needs to improve.

I have been using Prisma Cloud by Palo Alto Networks for two years. My company has a partnership with Palo Alto Networks.

Stability-wise, I rate the solution a seven out of ten. I rate the stability at a seven, considering the time we needed to get the data from DSPM. Most of the time, when the client requires data, it is not available. At other times, it requires a lot of time to get the data. It also requires time to import data from the cloud as per our requirements.

It is a scalable solution. Scalability-wise, I rate the solution a nine out of ten.

My company's clients are medium and enterprise-sized businesses.

The solution's technical support team doesn't reply on time. There is a gap in communication. The solution's technical support team doesn't have enough engineers to handle the cases. The support team wants us to work as per their time, so it is not according to the clients’ needs and time. I rate the technical support a six out of ten.

Neutral

I got a chance to work with CrowdStrike and SharePoint, but I never got the project since the client did not give me a chance.

The product's initial setup phase is straightforward. For the deployment phase, we just need some minimal data from the cloud to be able to integrate with Prisma Cloud. Just in case of custom issues, there are some points where we faced some issues with the deployment, but it was basically from the client side as they had multiple policies deployed on AWS and Azure Cloud, making it a little difficult for Prisma Cloud to integrate. In general, it is easy to integrate anything on the Prisma Cloud.

For the product's deployment phase, one cloud admin from the client's end and one from my company's side, one person is required. Two to three people are required to take care of the deployment.

The solution can be deployed in a matter of days.

Though the company's clients have multiple tools, they were not able to integrate all of the cloud accounts in a single SIR tool, which is why we had to use Prisma Cloud by Palo Alto Networks to monitor all of our company's clients' cloud accounts.

The solution provides security scanning for multi and hybrid cloud environments, but it does not provide the details about the product that provides the security. Most of the time, it just provides an overview of the security gaps. In real life, I didn't see any of the scenarios where it is protecting our company's infrastructure. Clients are sometimes not ready to use runtime protection for the Prisma Cloud because they don't want to take any risks in the production environment.

The comprehensiveness of Prisma Cloud for protecting the full cloud-native environment involves network protection. The most important thing is network security, and the second is IAM security, which is important for the banking team. I see that the tool has a large number of containers. Deployment and pipeline security are the main areas for the banking sector. Our clients don't use much of Prisma Cloud by Palo Alto Networks because it contains complexity, and the UI is not user-friendly. There have been multiple cases of their client complaining about the UI. From the standpoint of the client, the tool is too complex.

Speaking about the tool's help that allows users to take a preventative approach to cloud security, I would say that based on the asset inventory, we check the details about the assets and the number of assets. Secondly, we go through the alerts, which consist of IAM and the network security rules. Following the severity, like critical, high, or medium, we first resolve those issues and take steps monthly. The alerts that are generated monthly should be resolved only in that month.

After the deployment, it took three to four months to notice the value derived from using the solution, from my point of view and experience.

The discovery is good. The discovery provides details about the assets and the data, along with the data inside the infrastructure and about the infrastructure. There are some issues because if only about the data, it does not give out any issues for the user and instead gives more information about the infrastructure and some within the infrastructure.

Palo Alto DSPM did not discover much data existing outside of our company's official IT systems.

The solution provides insights into the content that has been discovered, along with some detailed information.

I cannot reveal the type of insights into the content that the solution has provided because our client would not want our company to open up about such details.

The insights into the content have affected the data security operations since following the compliance provides and helps clients regulate their security. It also prevents data breaches. The data breaches open up whatever data can be opened, and it helps clients to determine what data they need to secure and how. Speaking about data security posture, our company's clients take steps to resolve any issues because they want to save their reputation, especially in scenarios involving hacking.

It took around two to three months to see the value derived from the use of the product.

The tool provides an automated discovery of new data assets as they get onboarded. It does take one to two days on an average basis to show all the data.

In terms of whether the solution provides a prioritized list of all the data security posture issues in our company's environment, I can say that as soon as the assets are discovered, Prisma Cloud starts scanning and does all of the data security scanning. It does not take much time, and it can be done in four to five hours. If it is a large-scale infrastructure, then it can take an average of eight to ten hours.

I have not used the solution's connectors for the SOC's DDR solution to help automate remediation since the plant where it is used did not integrate Prisma Cloud with the same tools they use, with one of the reasons being that Prisma Cloud overflows the alerts, and they did not want alerts to overflow with their production in an SIMP environment.

The solution provides visibility and control regardless of how complex or distributed the cloud environment becomes, but when it comes to getting the data from the UI shown to the upper management, things do become complex because the tool doesn't have many options to import or export data.

I cannot say that the solution has reduced all the alerts by prioritizing the ones that have the most impact on sensitive data. The alerts that were critical and high, have been resolved by the team, while also taking care of areas involving IAM and networks.

The prioritization of alerts in the tool has affected our company's operations, and from my point of view, right now, I am able to show my CIS and the upper management team what steps we have taken and how the issues that are there as per the alerts have been resolved based on the critical, medium and high severity basis. I can say that 60 percent of the issues have been resolved as per the alerts. It gives me the flexibility to provide details to the management team that we are on track to provide security to our infrastructure. It gives me the flexibility to provide data to management for some time. As the environment grows, it generates a lot of alerts, and it takes time to resolve all of them.

The solution does not require any maintenance, and one just needs to make sure that the tool is up to date.

Based on my experience, I would recommend Prisma Cloud because I have hands-on experience with the solution. The integration is easy. The tool provides visibility in the infrastructure and for the alerts about the security gaps, the tool provides precise details. Talking about the new app in the tool, I would say little improvements are required. The tool is quite informative for me, but from the client side, it does require some improvement.

If someone has a large infrastructure, I won't recommend Prisma Cloud to them. If they have medium and enterprise, then I will recommend Prisma Cloud to such people because it can handle and, as per the working out of the tool, it can change the details about the small-scale, medium-scale, and enterprise businesses, but not for the large scale enterprises.

I rate the tool an eight out of ten.

I primarily use the solution for vulnerability management, compliance management, and sometimes defense and access control. It has a sandbox. We can scan and manage CI pipeline security. 

The cloud solution as one platform can provide us with a lot of features and cover most of what customers care about. 

I have some clients that are moving from computing to a container environment. For cloud sets, customers need to increase the power of security over the DevOps environment. It doesn't create any bottlenecks when launching new products. From a business perspective, it's very helpful and supportive. It expedites go-to-market.

The runtime defense and API security are very good. It offers very good application security.

It's very comprehensive. It can cover the full cloud-native stack. There is a wide range of integrations, and the compatibility with various cloud providers is very useful.

It's perfect in terms of the security automation. We can do everything from the portal and choose a variety of policies. It can cover medium to large customers. 

We can take a preventative approach to cloud security. It's helpful.

They are constantly updating and adding new features and offering support for each of the updates. 

It is very comprehensive. It covers all aspects of the customer's cloud.

It provides good visibility and control regardless of the complexity. 

We can integrate into CI/CD pipelines. It's very efficient. They can integrate with whatever CI tools the customer uses, including Windows, Linux, and so forth. 

Modules can be added to cover additional items from the customer's side.

It reduced runtime alerts. We've saved more than 50% to 60% of our time.

We've reduced alert investigation times. With any incident that happens, we can do an investigation and correlate and normalize the incident quickly. We've saved more than 70% of the time typically taken.

They could improve more features for the enterprise version of the solution. They need to also have more features for on-premises versions for companies that cannot access the cloud version. 

I've been using the solution for around two years. 

The solution is stable. I'd rate the solution eight out of ten. 

We use the solution for one location. 

It's a scalable solution. I'd rate it nine out of ten. 

I was not involved in the deployment of the solution. 

There is maintenance, however, it is very minor. You just need one to two people to manage it. 

The ROI users get from the tool is very high. 

The pricing is a little bit high. It is not a cheap product. 

I'm a partner and reseller.

I'd rate the solution nine out of ten. 

I'd recommend the solution to others. The cloud-based version is very good. Users can rely on the product.

We use Prisma Cloud Data Security for security compliance and detection.

We implemented Prisma Cloud because it eliminates the need for hardware appliances, thereby reducing our on-premises footprint.

Prisma Cloud provides security scanning multi and hybrid cloud environments which is important.

Prisma Cloud provides comprehensive protection for the entire cloud-native stack, encompassing threat protection, global protection, threat intelligence, and zero-trust architecture.

Prisma Cloud's security automation capabilities are effective. It utilizes AI-powered cloud-based technology to analyze unknown files and identify potential threats.

Prisma Cloud employs a combination of features to safeguard against both known and unknown threats, including IPS and threat intelligence integration.

Prisma Cloud has benefited our organization by providing URL filtering, facilitating secure customer connections, implementing endpoint security with a zero-trust architecture, and enabling user identification.

Prisma Cloud safeguards our entire cloud-native development lifecycle. Palo Alto's architecture encompasses multiple engines, each with distinct functionalities. These engines include the SP3 engine, application visibility control engine, URL filtering engine, Wildfire, intelligent saving, zero trust, threat prevention, and content infection. Together, these engines enhance security, reliability, and threat monitoring.

Prisma Cloud provides visibility and control of our web traffic at the URL level and across other technologies.

Prisma Cloud's visibility improves our confidence in our security compliance posture.

Prisma Cloud effectively integrates security into our CI/CD pipeline and seamlessly harmonizes with existing DevOps processes.

Prisma Cloud provides a single monitoring tool. The single point of monitoring makes our company more secure.

Prisma Cloud provides up-to-date information about real-world threats at runtime and across the entire pipeline, through communications, community, and mail.

Prisma Cloud reduces the number of runtime alerts. The extent to which alerts are reduced depends on the appliance and the number of throughputs purchased.

Prisma Cloud has saved our organization money. 

What I like most about Prisma Cloud is its zero-day signatures, maximum security, minimal downtime, cloud visibility, control, and ease of deployment.

Firewalls can identify application and user activity within network traffic. This includes information such as, what applications are being used, what URLs are being accessed, how frequently applications are being accessed, and how much time users are spending on particular applications.

The Palo Alto support needs to improve. Their response time is not good.

I have been using Prisma Cloud by Palo Alto Networks for two years.

Prisma Cloud is stable.

Prisma Cloud is scalable.

The technical support is slow to respond.

Neutral

We previously used Fortinet, CheckPoint, and Cisco. Palo Alto Prisma Cloud is more efficient in single scans.

The initial deployment was straightforward. Using a basic configuration, we can deploy within six hours. I completed the deployment myself.

Prisma Cloud by Palo Alto Networks carries a higher cost, but its enhanced security measures justify the expense.

I would rate Prisma Cloud by Palo Alto Networks nine out of ten. Its architecture is well-designed, more reliable, and more secure.

We have Prisma Cloud deployed in multiple locations across the globe.

The maintenance is done on the cloud.

I recommend Prisma Cloud to others.

I am using five modules of Prisma Cloud, and I have expertise in CSPM. The use cases are related to securing our host container environment and multi-cloud environment.

We were looking to resolve issues related to host and container security in the Kubernetes environment, vulnerability management, and compliance management.

One of the benefits of using Prisma Cloud is that we can easily make our cloud environment compliant. We can make it vulnerability-free, helping coders or application users bring their applications to production without vulnerabilities or malicious packages.

We have gotten good reviews from our customers, saying that they have improved their security with Prisma Cloud for their cloud environments. That includes customers in finance and in the medical field. And the reporting we get from Prisma is excellent.

It has helped us reduce runtime alerts by 70 to 80 percent.

And because it's very transparent, we can directly investigate things. It has reduced investigation time by 100 percent. We can easily go to the dashboard and check what's happening when investigating. We have to be experts with our tools to investigate and do a deep dive into an incident.

The best feature of Prisma Cloud is that the various modules have different features. With the CSPM, we have compliance management, and we also have an auto-remediation module. In CWP, we can go with runtime, where one of the great features is blocking vulnerabilities or malicious activities from the pipelines or CI. All five modules are taking a preventative approach to the security of the cloud environment, from the network to the cloud, posture management and workload protection.

In CI/CD, we have the option to add a Prisma scan, which helps us remove the vulnerabilities and malicious parts of packages used to create an application. This option enables us to scan the images before running or building them and to get a vulnerability report.

Prisma scans things and shows all the vulnerabilities and packages that are vulnerable, and which layers, by default, have vulnerabilities. So developers can easily go into the package or a particular layer and make changes to their code. It's very transparent.

Reporting from Prisma Cloud is very straightforward. We can export reports in CSV format, or we can use the APIs in Prisma to fetch reports. Reporting is very easy and customizable.

It is also compatible with multi-cloud and hybrid environments. It gives the option to onboard with five clouds: AWS, Azure, Alibaba, Oracle, and GCP. Most of the companies we deal with use parts of various services from different clouds. To provide them with solutions, we need Prisma Cloud, as it helps manage multi-cloud environments.

A lot of automation capabilities are coming out with the updates, and they are growing day by day. The basic automation covers remediation of alerts, and in live applications we can block malicious activities in the files where the vulnerabilities come across.

In terms of cloud-native application comprehensiveness, we can integrate various cloud-native applications with Prisma Cloud. We can use Defender to protect workloads or Kubernetes in any native cloud like AWS EKS.

The CSPM provides the whole asset inventory, where we can see all the services in our cloud environment and how they are working, as well as how the assets are connected to each other and which network is connected. We can see the configuration.

We face some GUI issues related to new permissions for AWS. So far, we don't have any automation to complete them through the GUI. We have to manually update the permissions. Our customers have faced some issues with that.

I have been using Prisma Cloud by Palo Alto Networks for more than four years.

The stability is a nine out of 10.

The scalability is a nine out of 10. We just need some of the automations to come around in Prisma.

With all the capabilities it has and how comprehensive it is, with CSPM, CWPP, and more, we get help from the technical team at Palo Alto. They help us to get into what Prisma Cloud is and all the capabilities it has.

Their technical support comes up with good solutions for every difficulty we face.

Positive

The initial deployment is very straightforward, with the help of the technical team and tech support. It's very easy to get into Prisma Cloud. It takes time, one to two weeks, to complete the deployment. Most of our customers are enterprise-level, although we also have small clients.

The maintenance is mostly handled by Palo Alto teams. The updates are scheduled so that we know at what time they will update and what the new features are. They are good when it comes to updates.

I'm on the technical side and not into sales, but Prisma Cloud is better than the native applications when it comes to pricing.

I suggest that my customers adopt Prisma for every module. It's the best security platform, where we can provide security for multiple clients without using the native security approach.

I highly recommend this solution.

There are five pillars of Prisma Cloud, including CWPP for workloads and security posture in the basic configuration. We have also been working with application APIs. These are the areas in which I'm working.

Most of our customers are using multi-cloud or hybrid cloud environments, and the problem they were facing was that they didn't have a one-stop shop for managing all the clouds. For example, Azure has something like that capability, but there are some problems and gaps. Every cloud provider says, "This is our territory, and we can only secure our territory." But the whole idea of Prisma Cloud is that it can take any cloud, whether public or private, bring the accounts on board, and after that, everything is managed by Prisma Cloud.

Another problem with Azure is that it has very overwhelming alerts, making it hard to manage them in native Azure. With Prisma Cloud, we have different rules and it is easier and more manageable. It is not overwhelming. We can look at its different modules. If we're talking about identity management, we can go to that module and see the identity. That makes things quite manageable with Prisma Cloud.

When it comes to investigation time, Prisma Cloud has something like 18,000 or 19,000 predefined policies and has remediations as well, so we know what to do or what not to do. It helps reduce investigation time because all those policies are already there. They are the "top" policies, and it provides remediations alongside.

Most of the customers we are tackling have different tools and solutions, like Qualys, Nessus, and vulnerability management assessment solutions. There are plugins for them, and we can integrate Prisma Cloud with them. We can enrich our telemetry with their data and use the predefined correlation rules in Prisma Cloud. That means we have that work done in seconds.

We also like the firewalls.

It also perfectly provides security across multi- and hybrid cloud environments. We use it with multi-cloud environments, and there are five cloud providers supported, including Amazon Web Services, Oracle, GCP, Azure, and Alibaba. Most of the big companies out there are using multi-cloud or hybrid environments, and they share dependencies on different types of cloud.

The basic idea of Prisma Cloud, and what I like the most, is that it is a managed cloud and everything is easy to do. So we can integrate different cloud-native services. We can use solutions like Defender for Cloud, Azure, and Amazon Inspector and enhance our telemetry using these data lakes. Prisma Cloud is the best for integrating with these cloud-native solutions.

The automation is good so far. If we look at the Kubernetes runtime environment, there is good automation for that.

Prisma Cloud is all about a preventative approach, and we can use it for compliance as well.

We can also integrate it into a CI/CD pipeline, and it can scan different images and containers, such as Kubernetes. Also, when we are loading an account, there are some agents that scan as well. There is Lambda for automation, and, in the first phase—the staging environment—we can have our work done. Pipelining is a continuous process, and the scanning takes place in the previous stage only. It runs in a sandbox environment and gives us all the remediations.

Sometimes, credentials are hardcoded. We can use the code security module and correlate with the predefined rules provided by Prisma Cloud. We get alerts, and based on these alerts, we can harden the policies for that code.

And the dashboard provided by Prisma Cloud has capabilities through which we can make alerts visible based on their severity level. We can create a separate dashboard for rules related to medium or high severity. That way, without wasting our time, we get to the medium- and high-level alerts and tackle the things that need attention the most.

The automation capabilities are growing each day, but the problem is that the updates are not that frequent. There are some services on Amazon that have come out with updates, and Azure is also getting up to date. But Prisma takes some time to follow. There's a time gap that Prisma inherits from these clouds. I understand why it takes some time, but that time should be reduced.

I have been using Prisma Cloud by Palo Alto Networks for two years.

The stability is a 10 out of 10.

The scalability is also a 10 out of 10.

We have a team of 25 to 30 people. Our company is based in India, but we have offices in Malaysia, Singapore, and Bangladesh, and we have clients in India and outside of India. Most of them are enterprise-level.

Their technical support comes up with great solutions. Every time we call we definitely get a solution.

Positive

It is onboarding in the cloud. There are a lot of documents, but it is quite easy. I'm into training as well, and it is quite easy for me to train my interns on how to onboard accounts to Prisma Cloud. If we are only onboarding one account, it happens in minutes.

In terms of price, we have to see the value we are getting for the particular penny we are paying. In that context, Prisma Cloud is a value-back cloud-managed solution; cloud-native solutions are quite expensive. That's why a lot of our clients are shifting from cloud-native to Prisma Cloud: because of its effectiveness and because it is budget-friendly as well.

I love Prisma Cloud. It's a one-stop shop for managing cloud security. And it is very easy to use. The dashboard and all the UI are very easy.

We use the GlobalProtect module within Prisma Cloud to ensure the security of our mobile users.

Prisma Cloud provides security spanning for multi and hybrid cloud environments.

It includes automation capabilities that we can deploy if the environment is suitable.

Prisma Cloud has enabled us to migrate from multiple vendors, creating a more user-friendly experience for everyone.

Prisma Cloud enhances the security of our cloud-native development lifecycle from start to finish.

One of the advantages of Prisma Cloud's GlobalProtect module is that it provides a centralized tool for monitoring applications, user connections, and latency. Additionally, it allows us to track the percentage of availability.

Prisma Cloud saves the equivalent time of one full-time employee.

The most valuable aspect of Prisma Cloud compared to other VPNs is its security and performance.

In the GlobalProtect module, we can easily guide users experiencing connection issues through the notification column. Within that column, we can submit and escalate notifications on host entries for troubleshooting purposes. Additionally, we can troubleshoot by collecting direct logs during user data connections. On the security front, we have a wide range of SaaS-based items at our disposal. Using Prisma Cloud, we can send internet-based reminders about the option to create a VPN tunnel internally.

Palo Alto needs to add more support staff to improve their response time.

I have been using Prisma Cloud by Palo Alto Networks for two years.

I would rate the stability of Prisma Cloud ten out of ten.

I would rate the scalability of Prisma Cloud ten out of ten.

The support response time is slow, with resolutions sometimes taking up to two days.

Neutral

The initial deployment is straightforward. I have experience with two deployments. In my previous job, the deployment took six months to complete. Currently, we have 15 tenants to deploy and have successfully deployed ten within the first seven months.

The price for Prisma Cloud is reasonable.

I would rate Prisma Cloud by Palo Alto Networks eight out of ten. However, the delay in support time negatively impacts my overall assessment.

We have 90,000 accounts and have already migrated 50,000 users over to GlobalProtect.

Palo Alto does the maintenance.

I recommend Prisma Cloud to others, as long as the solution meets their requirements for cost, support, and number of locations.

We're using the solution for container monitoring in one project and workload security in another. We've installed the agents on the servers to monitor for threats.

We haven't had an issue with the product for over a year. 

Its threat-hunting capabilities are very good. Security is a major thing for us.

We're using it in a banking setup and are using it only on a private cloud. 

The security automation is very useful.

Compared to AWS, the cost management is very low. The automation ensures we have limited tasks to do. In other security tools that I am using, there is no automation option at all.

We can integrate it very easily.

It's very easy to remotely connect. We can do that within fractions of a second.

We are getting a lot of visibility and control.

We've been able to reduce runtime alerts with Prisma Cloud.

We'd like to have more tools for threat hunting.

Sometimes, on the Azure side, there are issues. Some errors aren't being found on Prisma Cloud.

I've used Prisma Cloud for my past two projects. I've used it for one and a half years. 

We haven't had issues with downtime.

The solution is scalable. 

We've contacted support during some deployments on Windows servers in order to open ports. We had issues when we opened some ports and had no connection. Sometimes, their responses were slow or late.

Positive

The solution was very easy to deploy and integrate. We had a three-member team working on the setup. We only have ten to 20 servers. 

There is no maintenance needed after deployment.

The pricing can be a bit costly. However, it has low cost management.

We're a customer.

I'd rate the solution nine out of ten.

We use Prisma Cloud's CSPM and container modules to secure our workloads across multiple cloud platforms, including GCP, Azure, and AWS.

Prisma Cloud provides spanning for multi-cloud environments. We are using GCP, AWS, and Azure.

Security automation is beneficial. By hosting applications and containers in the cloud, we can implement policies to automatically detect and shut down unauthorized network access attempts, simultaneously alerting us to the potential threat.

The security automation has saved us around ten percent of our time.

Prisma Cloud has significantly enhanced our cloud security posture. When deploying applications to the cloud, prioritizing robust security is essential, especially within the complex Kubernetes environment. Prisma Cloud's comprehensive toolbox enables us to design and implement robust security systems, including RBAC. This unified platform allows for proactive security measures and rapid response to attacks, eliminating the need for multiple third-party tools. Its consolidated approach to scanning, monitoring, and traffic control proved highly effective during our previous engagement.

I quickly recognized the value of Prisma Cloud after reading about the effectiveness of its CSPM module in securing enterprise environments.

The software development lifecycle was previously handled as a separate task. I was involved in the build process, where developers frequently introduced security vulnerabilities that went unnoticed until Prisma Cloud was integrated into the system. The recognition of Prisma Cloud's value in addressing container security issues on the cloud became apparent. There was no integration between the SDLC scanning, building, deploying, and running and deploying systems. However, a process was being developed to enable full end-to-end monitoring by the development and security teams, including the desktop team, to identify security issues before applications reached the cloud. Prisma Cloud continues to monitor for vulnerabilities and security breaches even after deployment to the cloud.

Prisma Cloud provides visibility and management, allowing us to understand and control our environment. When we identify potential issues, we notify our superiors, who can take further action, such as removing a container. Due to our limited privileges, our role is primarily to report anomalies. Prisma Cloud offers valuable insight into what's happening in our environment, not just in terms of visibility but also in terms of access control. It's a reliable tool that has proven helpful in our work.

Prisma Cloud reduces our costs by consolidating multiple third-party tools into a single platform, eliminating the need for separate contracts with various vendors.

Prisma Cloud significantly reduced runtime alerts.

Prisma Cloud's most valuable asset is its ability to provide detailed visibility into container activity. It offers insights into application networking, container behavior, potential issues, and immediate remediation suggestions.

The training documentation provided for the two-hour boot camps is notoriously poor and disorganized. It might be beneficial to restructure the documentation into a step-by-step format that is more straightforward for beginners to follow.

I have been using Prisma Cloud by Palo Alto Networks for one year.

Prisma Cloud is a stable solution.

Prisma Cloud is designed to be highly scalable due to its cloud-based architecture.

The technical support was good.

Neutral

Some aspects of the deployment were straightforward, while others presented challenges due to the complexity of engineering. The entire process took between one and two months to complete.

Prisma Cloud is a high-end enterprise solution, making it quite expensive. As I am based in Nigeria, I have limited knowledge of its usage here, as it appears to be more widely adopted in North America and Europe.

I would rate Prisma Cloud by Palo Alto Networks eight out of ten. It's a complex, dynamic world with countless security challenges arising daily, and Prisma Cloud is a valuable tool for addressing many of them. While not an omnipotent solution, Prisma Cloud effectively tackles numerous security issues. However, as the threat landscape evolves, we must continually reassess and adapt our security strategies. Despite these challenges, Prisma Cloud remains an excellent tool for now.

Prisma Cloud was deployed in around 15 locations.

I suggest conducting a proof of concept in the desired deployment location for Prisma Cloud. Given that cost is a primary concern, I recommend discussing the matter with a Prisma Cloud solution architect before proceeding to the next stage.

I primarily use the solution to uncover misconfiguration and for cloud code security. We can find gaps that hackers might access in order to steal data. It can trigger alerts and show you everything.

It's been helpful for managing multiple accounts. If we had to handle hundreds of accounts manually, it would take a lot of time. 

We've been able to mitigate issues and fix them before they become bigger problems. If the system detects any critical misconfiguration, we'll receive alerts. 

The risk control is very good. They have scanning that runs often and we can see the latest configurations and get alerts.

The solution offers very good configuration capabilities. It can show you how to resolve and remediate issues, and you can pull reports that will show you everything you need to know.

It provides security across multi- or hybrid-cloud environments. It can work with AWS, Azure, Google, Oracle, et cetera.

We have many projects within our organization, and we need protection from people trying to steal our information. We can see gaps from every corner of the cloud. Having a solution like this is important to our organization so that we have the capability to see and monitor everything from everywhere, which would be hard to do manually. 

We can take a preventative approach to cloud security. If anything is open to the public, we can find it and see it. That said, we are using other solutions also. Still, this product will alert you and engage you if there are any areas where information weaknesses filter up. It will guide you and show you how to fix the issues with configurations.

We might have witnessed some cost savings. If anything gets stolen, it would cost our company monetarily; however, that hasn't happened.

It does help us save time since we don't have to check every console ourselves manually. 

We've noted the benefits of the solution across the last five years.

The remediation data is already available in its logs. You don't have to Google fixes. It's already there on the platform.

We're using containers and Docker. Instead of using open-source, we can use our own code and cloud. We'll be able to know if there is a misconfiguration. For example, if there is an AWS-level misconfiguration, Prisma will help us discover this. 

We use a variety of tools, and we can use Prisma to handle various types of misconfiguration. It covers our entire cloud-native development life cycle.

It provides us with the visibility and control we need regardless of how complex or distributed our cloud environment becomes. It's very helpful. It mitigates 98% to 99% of mitigation issues. It's helped us maintain confidence in our compliance and security reporting. I'm able to see configuration changes. If something changes, I know.

It helps us reduce runtime alerts. You can log in and check each and every account via the portal quite easily. If I see an alert, I can quickly fix issues. Or I can go through each alert and find out which are important or not. It reduces the time we take to handle these tasks by 75%. We can focus on the alerts that have the most impact. It prioritizes alerts to critical, high, and low. 

The console is good and user-friendly. We can see the logs very easily. People without experience can also easily adopt the solution.

We only use the solution for misconfigurations. There may be other features that are lacking, however, we don't use the full scope of the product.

Technical support could use some improvement. 

I've been working with the solution for the last seven years.

The stability is very good. There is no issue. 

We only have two security people using the solution currently. We have it across multiple clouds and regions. 

We haven't had any issues scaling the solution. 

We've only used support if we've had issues around false positives. In those cases, we create a ticket.

Neutral

I also work with CrowdStrike. Both offer a lot of features. We've recently switched to CrowdStrike. 

The initial deployment is very easy. You can add it, for example, to your AWS account. You just need to configure it in Prisma Cloud. You may have to create a policy and allow access. After that, you'll be able to see the console. 

We had two people managing the setup process. The time it takes to deploy depends on how many accounts there are. If you only have one account, it's very easy and only takes one to two days. If you have 100+ accounts, you will need a few weeks. 

There is no maintenance needed from our end. 

We didn't use any consultants during the implementation. 

I don't manage the licensing aspect of the solution. 

We are not using application-level security here. At the application level, we're using other tools. We're also using other XDR and EDR tools. We're only using this product for misconfiguration.

I'd advise other users to try the solution. It's a product that offers many features. It's a good idea to go and look at the market and see which solution is the best. It depends on your environment and what you might need. 

I'd rate the solution eight out of ten.