I have used Windows 10 in my multiple roles. I used to manage the operating system from an operational point of view. Later, I used to prepare a design document for the security configuration.
Personal Banker at HDFC Bank
A user-friendly solution that provides good stability and performance
Pros and Cons
- "Windows 10 is a user-friendly solution that has good stability and performance."
- "Windows 10 should provide more frequent updates."
What is our primary use case?
What is most valuable?
Windows 10 is a user-friendly solution that has good stability and performance.
What needs improvement?
Windows 10 should provide more frequent updates.
For how long have I used the solution?
I have been using Windows 10 for many years.
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What do I think about the stability of the solution?
I rate Windows 10 a nine or ten out of ten for stability.
What do I think about the scalability of the solution?
More than 2,00,000 users use the solution extensively in our organization.
How was the initial setup?
The solution’s initial setup is very straightforward.
What about the implementation team?
The solution was implemented through an in-house team. Normally, we have a golden image used across the organization and then implement that.
What other advice do I have?
I would recommend Windows 10 to other users.
Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System and network security engineer at Central Bank of Nigeria
Ensures an increase in the productivity of its users
Pros and Cons
- "The most valuable feature of the solution is that it is easy to use, making it a user-friendly product."
- "It takes a lot of time to boot Windows 10, and I want it to complete the booting process in two or three minutes. The search functionality in the product has glitches at times."
What is our primary use case?
I use Windows 10 in my company as an operating system to install applications, and then we use the applications to do what we need to do. The tool helps our company use browsers to surf the internet. With Windows 10, there are office tools that help users to work.
How has it helped my organization?
The tool's use increased productivity in our company because its users don't need any training to get started with the solution.
What is most valuable?
The most valuable feature of the solution is that it is easy to use, making it a user-friendly product.
What needs improvement?
Windows 10 has already been moved to Windows 11, but of course, they are more or less the same tool. Windows 10 can do something to make the tool available without the need to boot it. It takes a lot of time to boot Windows 10, and I want it to complete the booting process in two or three minutes. The search functionality in the product has glitches at times.
For how long have I used the solution?
I have been using Windows 10 since its inception. I believe I have been using the product for six years.
What do I think about the stability of the solution?
It is a stable solution. Stability-wise, I rate the solution a nine out of ten.
What do I think about the scalability of the solution?
It is a very scalable solution.
Around 8,000 users in my company use the product. Even if my company plans to expand the use of the solution, we will do it at a slow pace.
How are customer service and support?
My company pays to get premium support from Microsoft.
Which solution did I use previously and why did I switch?
My company has experience with Windows XP, Windows 7, Windows Vista, Windows 8, and Windows 11. My company kept upgrading to the latest version of the solution.
How was the initial setup?
The product's initial setup phase was easy.
You need to have Windows OS in place for the product's deployment phase. If you're doing the deployment online, you can download the tool. If you don't take care of the deployment online, you need a bootable device.
The solution can be deployed in 20 to 30 minutes, depending on your internet strength.
Around five to ten people are required to take care of the product's deployment and maintenance phases.
What about the implementation team?
The installation phase of the product can be managed by oneself.
What's my experience with pricing, setup cost, and licensing?
I am not part of the vendor management team, so I don't know the product's price, but I know that my company has an enterprise agreement with Microsoft.
What other advice do I have?
The performance of the product is good.
The product is easy to use and is straightforward.
I rate the overall tool a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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September 2026
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Design engineer at a construction company with 201-500 employees
Integration capabilities and user interface drive operational efficiency
Pros and Cons
- "Windows 10 provides integration capabilities and operational efficiency."
- "Windows is considered overpriced, especially given the normal software functionalities."
What is our primary use case?
Windows 10 is the operating system for our entire organization.
What is most valuable?
Windows 10 provides integration capabilities and operational efficiency. The user interface, ease of deployment, and pricing are appreciated. It is the most common operating system, and people like it as there are no particular problems or issues.
What needs improvement?
The areas of firewall, antivirus, and similar features could be improved as they are not very strong.
For how long have I used the solution?
I have been using Windows for many years.
What was my experience with deployment of the solution?
No major problems; right now, deployment is pretty good.
What do I think about the stability of the solution?
I haven't faced any major downtime issues.
How are customer service and support?
Our organization is quite satisfied with Microsoft's support.
How would you rate customer service and support?
Positive
How was the initial setup?
Installation is pretty good with no big problems.
What's my experience with pricing, setup cost, and licensing?
Windows is considered overpriced, especially given the normal software functionalities.
Which other solutions did I evaluate?
Apple products are much better, but they are more expensive.
What other advice do I have?
I would prefer to remain anonymous. I would rate the overall solution an 8 out of 10.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Analyst at a comms service provider with 10,001+ employees
Useful for emails, reading books, and watching movies—for work and entertainment
Pros and Cons
- "I've used different Windows releases for many years, so it's the preferred operating system that I'm used to. I don't use the tiled interface that Microsoft introduced to unify laptop and mobile interfaces, but I find it inconvenient on laptops. I prefer the more classical, conservative interface like Windows 7 and XP."
- "I think there are too many unnecessary questions when installing the solution. I try to do it as quickly as possible, answering "no" or "I don't want" to most questions. I don't remember the questions because I just try to skip them all. I don't pay attention to particular questions as I don't need them. I know I'll get Windows at the end, which I need. Compared to years ago, the installation process now has many more non-technical questions about usage and family members, which I don't like."
What is our primary use case?
I use Windows 10 for everything in my IT job. I use it for different tools, programs, and client software in a client environment. I also use it for emails, reading books, and watching movies—for work and entertainment.
What is most valuable?
I've used different Windows releases for many years, so it's the preferred operating system that I'm used to. I don't use the tiled interface that Microsoft introduced to unify laptop and mobile interfaces, but I find it inconvenient on laptops. I prefer the more classical, conservative interface like Windows 7 and XP.
What needs improvement?
I think there are too many unnecessary questions when installing the solution. I try to do it as quickly as possible, answering "no" or "I don't want" to most questions. I don't remember the questions because I just try to skip them all. I don't pay attention to particular questions as I don't need them. I know I'll get Windows at the end, which I need. Compared to years ago, the installation process now has many more non-technical questions about usage and family members, which I don't like.
For how long have I used the solution?
I have been using the product for six to seven years.
How are customer service and support?
I've never directly contacted Microsoft support, but I've found answers on their support website through Google searches.
What other advice do I have?
I don't personally manage the security features; corporate administrators handle that. I don't control the default Windows security services.
Our company plans to upgrade to Windows 11 in a few months, replacing Windows 10. I'm unsure about performance compared to Linux, but I'm more used to Windows, so I don't plan to switch.
We have OneDrive integration, but I don't use it much. For security and privacy reasons, I prefer keeping my files locally on hard disks rather than in the cloud. I also don't like distributing my files across cloud networks to make them more available to others.
I'd rate Windows 10 as eight out of ten. It's not a ten because of unnecessary features like the tiled interface and installation questions. Also, a controversial feature in Windows 11 would automatically take screenshots every few seconds, including passwords and secret information. After complaints, Microsoft made this feature off by default. They presented it as an advantage for retrieving lost information, but people feared privacy implications. That's why I don't rate it a ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Functional Consultant at DXC Technology
User-friendly, has good security features, and provides patches for vulnerabilities
Pros and Cons
- "The tool is user-friendly."
- "The product must provide AI features in future releases."
What is our primary use case?
The solution is the back-end operating system for almost all my activities. I use it to connect with the client network and open the files in the system.
What is most valuable?
I like the file structure and the ability to search is valuable.
I like the ability to create documents. The tool is user-friendly. The security is great. The vendor provides patches for the vulnerabilities in the solution. We have had no issues with the security.
The newer versions are better than the older ones. I haven't personally faced any issues.
What needs improvement?
The product must provide AI features in future releases.
For how long have I used the solution?
I have been using the solution for five years.
What do I think about the stability of the solution?
I rate the tool’s stability a ten out of ten.
What do I think about the scalability of the solution?
The tool is highly scalable. We have almost one lakh users in our organization.
How are customer service and support?
The support is good. We do not contact support often. Our in-house support team can manage the issues by themselves.
How was the initial setup?
The IT team does the setup for us. One administrator is enough to deploy the product.
What was our ROI?
The ROI is good. We have got a 100% return on investment.
What's my experience with pricing, setup cost, and licensing?
I rate the pricing a seven out of ten. The price could be improved. There are no additional costs associated with the product.
Which other solutions did I evaluate?
I have also used Windows 8. Windows 10 is more user-friendly, and the response time is higher. Windows 10 has more features. For high-volume operations, organizations prefer Linux.
What other advice do I have?
Windows 10 is a good operating system for technical and IT personnel. It is a stable system. It has security features. It’s good for individual users. Overall, I rate the solution a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Operation Analyst at New Energy Consulting
Offers good support, easy enough to use and from a desktop perspective, Windows 10 is scalable
Pros and Cons
- "The initial setup was fairly straightforward. It took just about a day."
- "Sometimes it can be resource-hungry."
What is our primary use case?
It was the main operating system.
What needs improvement?
At the time, I used Windows 10, and it crashed a lot, but not as much as previous versions of Windows. That's one thing I can remember being a bit of a pain.
Moreover, I would like to see the little things like when you're working with Windows Explorer, you can open multiple tabs. It wasn't available in Windows 10.
For how long have I used the solution?
I have been using Windows 10 since it's been out.
What do I think about the stability of the solution?
I would rate the stability a seven out of ten. I had some crashes.
What do I think about the scalability of the solution?
From a desktop perspective, it's scalable.
How are customer service and support?
The customer service and support are good.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
It wasn't so much a decision as not having thought about it in advance. It's just when Windows 11 came out; it just felt natural, like progressing to a newer OS.
How was the initial setup?
The initial setup was fairly straightforward. It took just about a day.
What's my experience with pricing, setup cost, and licensing?
The pricing is about average.
Which other solutions did I evaluate?
Just decided to work with it because it's the one that's commonly used.
What other advice do I have?
Overall, I would rate the solution an eight out of ten. It's easy enough to use, but sometimes it can be resource-hungry.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Product manager at Tata Communications Ltd
User-friendly, easy to setup and manage domain
Pros and Cons
- "It's user-friendly, and you can toggle between all your UI and features, which is good."
- "I would just recommend that they focus more on security."
What is our primary use case?
My use case is related to the corporate office.
What is most valuable?
It is user-friendly, and its features are good. It's user-friendly, and you can toggle between all your UI and features, which is good.
What needs improvement?
There is a little bit room for improvement in UI. I would just recommend that Windows 10 focus more on security. Windows 10 should update patches promptly as they become available for normal security purposes to prevent hacking and other issues.
For how long have I used the solution?
I have been using it for more than ten years. I am a Microsoft lover. I've been using it since Windows XP, so it's been quite a few years.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
Scalability depends on the customer's requirements, like storage needs. It's flexible.
If it's a virtual machine (VM), scalability is good. But for physical devices, it depends on the specific setup.
All of our employees, over 5,000, are using Windows products. The number has been increasing over the past 20 years. All of our users are on Windows systems.
Mostly engineers use Windows. Some use Linux, depending on client requirements. But Windows is used extensively.
How are customer service and support?
How was the initial setup?
The initial setup is very easy. It took less than half an hour.
What about the implementation team?
We didn't take anyone's help. I did it myself. I deployed it myself.
The process is quite simple. Since CDs and all the necessary materials are available, you just follow the on-screen instructions. It's not complicated at all.
What's my experience with pricing, setup cost, and licensing?
Windows 10 has a good subscription. But, Microsoft should work on making the OS more affordable to compete with other operating systems like Linux, which is known for its security and is used on many servers. They could also add new features and support more applications.
The licensing is yearly. I think the license is only available on a yearly basis. It would be nice if they offered some one-time license options where you could procure it for a lifetime.
It's not expensive or cheap, but it's in a mediocre range. They could make it a little bit cheaper.
What other advice do I have?
Overall, I would rate the product an eight out of ten. The benefits are more related to software users or people who use Windows in organizations. It's easy to manage domains and configure it. That's a major benefit.
Even if the OS gets corrupted or compromised, users can easily format the system and start over. That can be done very easily.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
HSE Manager at a energy/utilities company with 1,001-5,000 employees
A versatile operating system that comes with a suite of features
Pros and Cons
- "Microsoft Edge came with Windows 10."
- "In the beginning, the system froze a few times."
What is our primary use case?
I used Windows 10 on my system. My office system uses Windows 11.
What is most valuable?
Microsoft Edge came with Windows 10. I can access features like games much better than on Windows 8.
What needs improvement?
In the beginning, the system froze a few times.
For how long have I used the solution?
I used Windows 10 for three years before moving to Windows 11.
What do I think about the stability of the solution?
Although I experienced that blue screen of death twice, it stopped happening when the upgrades came.
What do I think about the scalability of the solution?
Windows 10 is a stable product.
How was the initial setup?
The initial setup is very easy. I've been using Windows as far back as XP or 98, so I'm very familiar with Windows Office and everything else.
What's my experience with pricing, setup cost, and licensing?
Windows 10 is cheap. Microsoft Office came with Windows 10, and that's a very good package.
Which other solutions did I evaluate?
I switched to Windows 11 after reading reviews online. It comes with more features.
What other advice do I have?
I recommend Windows 10 because it's easy to use and has a nice display. It has an editor, because of which I'm able to type better and all of that. Compared to the other OSes, I think Windows 10 is the best, even better than 11.
I rate Windows 10 a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager at Reliance Industries Ltd
Though it is an easy-to-use solution with a straightforward setup phase, the support needs to be improved
Pros and Cons
- "This solution is easy to use. I am satisfied with the solution."
- "I want the solution's support to be improved. I want the support to be faster."
What is our primary use case?
I use the solution to run some applications. I also use it for normal browsing purposes.
What is most valuable?
This solution is easy to use. I am satisfied with the solution.
What needs improvement?
I want the solution's support to be improved. I want the support to be faster.
For how long have I used the solution?
I have been using Windows 10 for a few years.
What do I think about the stability of the solution?
It's a stable product.
What do I think about the scalability of the solution?
The solution's scalability is good. A lot of people are using the solution in my company. The usage of the solution is increasing day by day. Its usage may increase by 50% in the next two years.
How are customer service and support?
I have contacted technical support. Though it is not as good as expected, it is reasonable.
How was the initial setup?
The setup phase was straightforward. I deployed the solution in 2016.
The deployment process involves us taking the software from Forcepoint, then Hitachi personnel install it for the first time. After that, we upgraded it. We got it when it was Windows Version 1.0, and now we are at Windows Version 5.3. The upgrading part was done by my in-house team members.
For the deployment and maintenance, we need around 10-20 people.
What about the implementation team?
For the first time, I implemented it with help from a Hitachi vendor.
What other advice do I have?
I recommend the solution to smaller companies. But for larger companies, I cannot recommend it.
Overall, I rate the solution a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Visiting professor at WSG Bydgoszcz
A stable operating system with Active Directory configurations
Pros and Cons
- "I prioritize stability and performance, so I'm accustomed to the Windows interface. When I attempt tasks on Linux, it feels unfamiliar to me. Prolonged usage, and familiarity should lead to efficiency."
How has it helped my organization?
I prioritize stability and performance, so I'm accustomed to the Windows interface. When I attempt tasks on Linux, it feels unfamiliar to me. Prolonged usage, familiarity should lead to efficiency.
What is most valuable?
Active Directory configuration for administrators makes it very easy to manage the environment in companies or universities at an enterprise level, making it possible to do everything.
What needs improvement?
The solution could improve the availability and compatibility of applications like Linux. Additionally, refining the file transfer process to ensure smoother transitions between different applications or systems would be beneficial. Lastly, ensuring seamless compatibility with common file formats like PowerPoint presentations could enhance user experience and efficiency on Windows platforms. It should have less frequent updates for the UI and threats. I started with Windows 95. Sometimes, there are changes in the user interface, so some services and tools are in different places than in the previous version. It takes some time to get used to it.
The solution should improve the Windows startup process by allowing users to customise which components launch at startup is a valid one. This would give users more control over their system's performance and resource usage. Implementing a feature that allows users to easily manage startup programs and services, perhaps through a dedicated settings menu or a startup manager tool, could address this issue. This way, users could disable or enable specific applications and services according to their preferences, optimizing their system's performance and startup time. Additionally, providing clear information about the impact of each startup item on system resources could help users make informed decisions about which components to enable or disable.
For how long have I used the solution?
I have been using Windows for 15 years.
What do I think about the stability of the solution?
The product is stable.
I rate the solution’s stability eight or nine out of ten.
What do I think about the scalability of the solution?
The solution’s scalability is good.
I rate the solution’s scalability ten out of ten.
How are customer service and support?
The IT department, specifically the ICT team, provides support for this. Several people are involved. They manage the computer rooms, including installation and updates. A new installation is required every year because students change. I manage computers, adhering to organizational rules.
How was the initial setup?
The initial setup is fast.
What's my experience with pricing, setup cost, and licensing?
You need to pay for a license for Windows 10 every month.
What other advice do I have?
Windows Defender aims to provide users with a secure computing experience, and it's advisable to keep your system updated to take advantage of the latest security enhancements.
I use a computer with only four gigabytes of RAM. There are ten nodes in my notebook. I plan to buy a new one with a huge RAM memory, but currently, only four gigabytes work in one node, while eight gigabytes work in an external computer. The system startup is very slow because the newest version of Windows requires more memory. Many services are running. It should change how Windows starts. Some components, like Skype, start automatically with Windows.
The solution's configuration is easy.
Overall, I rate the solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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