Compare Adobe vs Cohesity

Adobe

Based on 231 reviews.

Cohesity

Based on 95 reviews.

Overview

Adobe Systems Incorporated is an American multinational computer software company. The company is headquartered in San Jose, California, United States. Adobe has historically focused upon the creation of multimedia and creativity software products, with a more-recent foray towards rich Internet application software development. It is best known for Photoshop, the Portable Document Format and Adobe Creative Suite, as well as its successor Adobe Creative Cloud.

Information Not Available

Sample Customers

Adobe Audience Manager

Princess Cruises, Sky UK, WestJet

Cohesity Data Cloud

Navis, 1st Security Bank, Brown University, WestLotto

Popular Solutions

Adobe Workfront

10 reviews

Adobe Commerce

4 reviews

Adobe Experience Manager

12 reviews

Cohesity DataProtect

6 reviews

Cohesity Data Cloud

7 reviews

Cohesity SpanFS

0 reviews

Top Industries

Outsourcing Company

12%

Construction Company

11%

Financial Services Firm

10%

Manufacturing Company

Financial Services Firm

11%

Manufacturing Company

11%

Construction Company

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Hilax Chamberlain
Digital Marketing Manager at Ford Motor Company
Adobe Experience Manager is one of the most powerful and scalable CMS platforms I have ever used. It serves as our...
Read full review of Adobe Experience Manager »
Somnath Shelke
Tech Architect at IBM
Adobe Web Experience Management is mainly used for static websites where frequent content changes occur. The tool is...
Read full review of Adobe Web Experience Management »
Chris French
Manager, Enterprise Workfront Team at Capital One
The way that my company uses Adobe Workfront is primarily as a marketing solution for project management. We use it...
Read full review of Adobe Workfront »
Bishen Gosai
Acrobat Sign Specialist at Learning Curve
My main use case for Adobe Sign internally from an organization perspective is that I have set up a customer...
Read full review of Adobe Sign »
AnkurPorwal
Staff Engineer at a tech vendor
The main use case for Adobe Commerce is to migrate one Java application where we have a large number of products and...
Read full review of Adobe Commerce »

Review 1 of 5

Kalaiarasan Meganathan
Specialist at HCLSoftware
We have been supporting on-premises environments without cloud using Veeam. We also use storage devices like tape...
Read full review of Cohesity DataProtect »
Mounir ElMously
Senior Manager Advisory Services at Optimum Online (Cablevision Systems)
I have been in a relationship with Cohesity Data Cloud for more than five years now. I have used Helios in the past.
Read full review of Cohesity Data Cloud »
Stefan-Motsch
Evangelist / CTO at fgnext
Our customers use Cohesity SmartFiles in conjunction with Cohesity SpanFS for network NAS storage. Additionally, we...
Read full review of Cohesity SmartFiles »
Arunvijay Mohan
Solution Architect at LTIMindtree
My primary use case is just for backup. It has been used extensively for the backup environment.
Read full review of Cohesity C6000 Series »
Anonymous User
Solution Architect at a computer software company

Read full review of Cohesity C4000 Series »

Review 1 of 5

Customer Service

Syed Hasan
Specialist Leader at Deloitte
I don't have much experience with them. We contact them only when something isn't working as expected out of the box....
Read full review of Adobe Web Experience Management »
Fabiana GO
Adobe solutions Architect at BUYSOFT DO BRASIL LTDA
When I buy for my clients, my clients ask about support from Adobe or some other support for the solution. I tend to...
Read full review of Adobe Connect »
Andy Sibley
Workfront Consultant at a tech vendor
There has been a shift since Adobe purchased Adobe Workfront in 2019-2020. There has been a gradual shift where in...
Read full review of Adobe Workfront »
Sahil Chauhan
Head - Digital Post Production at a tech vendor
Raising complaints via email resulted in responses, but the process was slow and somewhat tedious. The delays in...
Read full review of Adobe Creative Cloud for Business »
Mohammed Aaqibuddin
Senior Cdp Specialist at DigitasLBi
The support team, though available, can be slow to respond, requiring multiple escalations to resolve issues...
Read full review of Adobe Target »
Somnath Shelke
Tech Architect at IBM
I have experience with technical support for Adobe Web Experience Management, though I have not worked in direct...
Read full review of Adobe Web Experience Management »
Aleksander Kocev
Creative Director at Los Angeles Kings
The solution’s technical support is good.
Read full review of Adobe Creative Cloud for Business »
RakibulIslam
Sr. Software Engineer at Wipro Limited
I rate the support team an eight to nine out of ten. Whatever issues I have raised with the support, they use to take...
Read full review of Adobe Workfront »
Harshit Gaur
Associate Data Analytics L1 at Publicis Sapient
Adobe Target's technical support team is very good. I contacted the support team in a couple of instances, and the...
Read full review of Adobe Target »
Mohit Mehta
Confidential at Confidential
Every account has one admin, and we can contact the service support team. If we create a ticket, they prioritize it...
Read full review of Marketo »
Ivan Stankovic
CEO at Syncit Group
The support services offered by Adobe are slow. The solution's support team does not consist of very knowledgeable or...
Read full review of Adobe Commerce »
R Mishra
Consultant at Tata Consultancy
The technical support is good, and I would give them an eight out of ten.
Read full review of Adobe Experience Manager Mobile [EOL] »
Vishwanath Singh
Senior Engineer 3 at a financial services firm
Customer support is really good.
Read full review of Adobe ColdFusion »
Pritam Deb
Senior Analyst at Accenture the Netherlands
In my company, we had a separate team from the client side that used to take care of the things associated with the...
Read full review of Adobe Campaign »
Anika Gaur
Senior Digital Solutions Analyst at Rich Products
I would rate my experience with customer support as an eight out of ten. They are not very prompt and take much time...
Read full review of Marketo »
Anonymous User
Marketing Projects Manager at a leisure / travel company
Customer Service: Workfront support is quick and responses are elaborated, always providing a workaround if there...
Read full review of Adobe Workfront »
Anonymous User
Marketing & Innovation Director at Navita BR
When needed, the Adobe Support team was helpful, quick, and solved our problems (mainly cluster configuration issues)...
Read full review of Adobe ColdFusion »
ShivaKumar4
Senior Consultant at Deloitte
Workfront's technical support is really helpful. Since the company I work for is a partner of Adobe, the response...
Read full review of Adobe Workfront »
Anonymous User
UX Architect at a computer software company
Customer Service: Customer service is excellent. Technical Support: Technical support is excellent.
Read full review of Adobe Creative Suite [EOL] »
Anonymous User
Project Manager
Customer Service: I have not had one issue with Customer Service. They are generally quick to answer your questions...
Read full review of Adobe Workfront »
Anonymous User
Owner of Ace Learning and Consulting
A 10 out of 10.
Read full review of Adobe Connect »
Amol Seth
Technical Lead at a tech services company
I did contact support, but it was mainly project or requirement-specific. If something is not working, if there's an...
Read full review of Adobe Target »
Anonymous User
SDE III at a tech vendor
We have reached out to Adobe support a few times, mainly for licensing clarification and configuration issues. The...
Read full review of Adobe ColdFusion »
Anonymous User
IT Admin at a logistics company
Customer Service: They are really helpful. They are experts in their product and they will immediately identify when...
Read full review of Adobe Workfront »
Anonymous User
Head of Digital Marketing Operations at a marketing services firm
Their technical support is all right.
Read full review of Marketo »
Anonymous User
Marketing Campaign Manager at a tech vendor
Customer Service: This is where Marketo falls short. Their customer service is awful. Technical Support: OK>
Read full review of Marketo »
Anonymous User
Documentation Department Manager
The technical support can be rated as rather low.
Read full review of FrameMaker »
Anonymous User
Project Manager at a consultancy
We are a partner and have dedicated Adobe Experience Manager support for the products we currently use.
Read full review of Adobe Experience Manager »
Anonymous User
Workfront (AtTask) System Administrator at a financial services firm
Customer Service: Customer service is pretty good. Our customer service rep is very responsive. I log into the...
Read full review of Adobe Workfront »
Monvick Teja
N\A at a consultancy
I have contacted the customer service in a recent block that I faced with the AWS launch.
Read full review of Adobe Target »

Review 1 of 30

Ravi Theja Rachamadugu
Infrastructure Architect at Krish Services Group, Inc
I rate the technical support a 5 out of 10.
Read full review of Cohesity DataProtect »
Bharath Bharadwaj
Subject Matter Expert at Engage IT Services Pvt Ltd
I would rate the technical support of Cohesity Data Cloud at seven out of ten. I have encountered some less...
Read full review of Cohesity Data Cloud »
ManiKanta
Senior Engineer at American Express
The solution's technical support team is very responsive. Their technical account managers proactively monitor the...
Read full review of Cohesity DataProtect »
Kalaiarasan Meganathan
Specialist at HCLSoftware
For the support, I can provide a rating of four only because they initially provide some steps, but later say they...
Read full review of Cohesity DataProtect »
Eduardo Pardo
Global Infrastructure Architect at Finning International Inc
Their support works very well. From the technical aspect, they are very good. I would rate them a nine out of ten...
Read full review of Cohesity DataProtect »
Stefan-Motsch
Evangelist / CTO at fgnext
My support experience is reliable, and issues with Cohesity Data Cloud have not been encountered, suggesting a robust...
Read full review of Cohesity Data Cloud »
Bill Huff
Chief Technology Officer at The Collective Group, LLC
I have had a positive experience with the tech support provided by the vendor. Their ability to access the system...
Read full review of Cohesity DataProtect »
Anonymous User
Sr. Systems Engineer at a legal firm
Customer Service: Excellent. Technical Support: Excellent.
Read full review of Cohesity DataProtect »
Anonymous User
Lead Technical Architect at a financial services firm
They are excellent.
Read full review of Cohesity DataProtect »
BrnG
Architect - infra at Ørsted Services
The product team and Cohesity representatives are always reachable and fill the gaps that are not available in the...
Read full review of Cohesity DataProtect »
Jay Stelmach
Adjunct Professor at Southern New Hampshire University
The tech support is fantastic. Even when I e-mail on the weekends I get responses within 20 minutes, tops. If I call,...
Read full review of Cohesity DataProtect »
Anonymous User
Systemmanager at a financial services firm
The support is awesome. They are very fast, competent and friendly.
Read full review of Cohesity DataProtect »
Jochen Tytgat
Owner at hq-12b
They are quite responsive. Their knowledge has improved in the past year. If I compare it to August last year, it was...
Read full review of Cohesity Data Cloud »
Anonymous User
Chief Technology Officer at a computer software company
They are good. They may have been stretched a little bit recently, and they have been a little bit slower to react...
Read full review of Cohesity SpanFS »
Brian Supple
Technical Director at Procloud
During the implementation, customer service was quite good, but I haven't had much engagement with support since then.
Read full review of Cohesity DataProtect »
Arunvijay Mohan
Solution Architect at LTIMindtree
My experience with their technical support has been good. I would rate their technical support as nine out of ten.
Read full review of Cohesity C6000 Series »
Anonymous User
Director, Administrative & Residential Information Technology at a university
Customer Service: 10 Technical Support: 10
Read full review of Cohesity DataProtect »
Anonymous User
Data Center Technician at nuskin
So far support has been amazing.
Read full review of Cohesity DataProtect »
Stefan-Motsch
Evangelist / CTO at fgnext
I would rate the support somewhere around eight to nine out of ten. I lean more toward nine. If you know what you are...
Read full review of Cohesity SpanFS »
Anonymous User
Network Administration Supervisor at a insurance company
We have had a few support tickets, which have been dealt with quickly and appropriately. We did have one ticket where...
Read full review of Cohesity DataProtect »
Anonymous User
Quality Engineer II at Cvent
The support team could do a better job. Sometimes finding the correct person is cumbersome and time consuming.
Read full review of Cohesity DataProtect »
Nicco Putra
Alliance Manager at Berca Hardaya Perkasa
We do not have experience with technical support, so I am not in a position to guage it.
Read full review of Cohesity DataProtect »
Anonymous User
Computer Systems Architect at a construction company
Their technical support team program is good.
Read full review of Cohesity DataProtect »
Anonymous User
Solution Architect at a computer software company
I haven't had any experience with them.
Read full review of Cohesity C4000 Series »
Anonymous User
Systems Administrator at a healthcare company
Customer Service: Customer support is excellent. Technical Support: Technical support for the product has been very...
Read full review of Cohesity DataProtect »
Anonymous User
Works
Extremely fast response both to email and phone, very knowledgeable.
Read full review of Cohesity DataProtect »
Anonymous User
Network Engineer at Sky Lakes Medical Center
I’ve had many experiences with Cohesity support. They clearly keep support a primary concern and I’ve never had a bad...
Read full review of Cohesity DataProtect »
Anonymous User
Cloud Solution Architect at a university
As far as I can remember, my team did not face many issues with the solution's technical support.
Read full review of Cohesity DataProtect »
Anonymous User
Systems Engineer/Systems Administrator at a government
Sometimes, getting help from support can be difficult. On a scale from one to ten, I would give their support a...
Read full review of Cohesity DataProtect »
Anonymous User
Data Center Manager at a logistics company
I did not use the support from the vendor.
Read full review of Cohesity DataProtect »

Review 1 of 30

Technical Support

No Data Available

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