Compare AhnLab vs CrowdStrike

AhnLab

CrowdStrike

Based on 357 reviews.

Sample Customers

Popular Solutions

CrowdStrike Falcon

53 reviews

CrowdStrike Falcon Complete MDR

16 reviews

CrowdStrike Falcon Cloud Security

12 reviews

Top Industries

Construction Company

20%

Manufacturing Company

14%

Outsourcing Company

Comms Service Provider

Outsourcing Company

10%

Financial Services Firm

10%

Manufacturing Company

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

No Data Available

Manish Indupuri
senior DevOps engineer at a tech services company
I have been using CrowdStrike Falcon Cloud Security for more than a year, approximately one and a half to two years....
Read full review of CrowdStrike Falcon Cloud Security »
Anonymous User
Security Analyst at a real estate/law firm
The security challenges and resource constraints that led our organization to choose CrowdStrike Falcon Complete MDR...
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Kapil Sanubala
IAM Senior Software Engineer at MGM Resorts International
I work on Identity Governance for this solution. We onboard the logs into the SIEM, into CrowdStrike Falcon, and we...
Read full review of CrowdStrike Falcon Next-Gen SIEM »
Anonymous User
Senior Manager at a consultancy
I tend to focus on SIEM implementations, so using CrowdStrike Falcon Insight XDR involves getting that agent out...
Read full review of CrowdStrike Falcon Insight XDR »
Anonymous User
System Architect at a university
I use the capability of Charlotte AI that allows me to analyze logs most often. I give it a bunch of logs, and...
Read full review of Charlotte AI »

Review 1 of 5

Customer Service

No Data Available

Garrett Mair
Trust Digicert Cybersecurity Operations Analyst at DIGICERT, INC
I evaluate customer service and technical support with CrowdStrike as always being great. I haven't had any...
Read full review of CrowdStrike Falcon Exposure Management »
Jasmin Surani
Senior Cybersecurity Engineer (Security Operations & Engineering) at a manufacturing company
I have been in touch with CrowdStrike's tech support for the past three years. Their support is excellent, quickly...
Read full review of CrowdStrike Falcon Cloud Security »
Kirk Kanter
Co-Owner at a manufacturing company
The customer support for CrowdStrike Falcon has been excellent. I would rate the customer support a 10 on a scale of...
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Abhimanyu Raj
Senior Consultant at Ernst & Young
I think the customer service is good. I would rate it as eight or nine, maybe even nine out of ten.
Read full review of CrowdStrike Falcon Sandbox »
Saif Ullah Khan
Security Engineer at ebryx
I have contacted customer service, and they are fast. I have had a good experience with them.
Read full review of CrowdStrike Falcon Cloud Security »
Emma Kadiroglu
Cyber Security Analyst at a tech services company
I have contacted technical support many times and they are always quick to respond and resolve my issues.
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HectorRios
IT COMMUNICATIONS AND NETWORKS at Américas BPS
I would rate CrowdStrike Observability's support as a nine. We had some difficulties at the beginning, but at this...
Read full review of CrowdStrike Observability [EOL] »
PavelSushko
Director Of IT at Sb Software Inc.
My evaluation of customer service and technical support has overall been fairly good. We were able to resolve a...
Read full review of CrowdStrike Falcon »
Renju Varghese
General Manager at a computer software company
I have found customer support to be fairly good but it could be quicker.
Read full review of CrowdStrike Falcon Complete MDR »
Waleed Omar
Information Security Specialist at Arab Open University
The customer service is good and efficient in terms of responding. They could improve by initiating calls for...
Read full review of CrowdStrike Falcon »
Maurizio Spelta
Senior Manager at Mazars
The technical support is good. All it depends on the rules you have in place for the engagement of support.
Read full review of CrowdStrike Falcon Complete MDR »
Sandeep Sehrawat
Information Technology Security Consultant at Sify Technologies
CrowdStrike support is great. Palo Alto and CrowdStrike both have outsourced support.
Read full review of CrowdStrike Falcon »
Sachin Bode
IT Manager at IFB Industries Ltd
For technical support, I will give a perfect 10 out of 10.
Read full review of CrowdStrike Falcon Complete MDR »
KismatKunwar
Security Analyst at Raechal Enterprises Pvt Ltd
CrowdStrike's technical support is very good, and I would give them a ten out of ten.
Read full review of CrowdStrike Falcon Complete MDR »
Mahmoud_Yassin
CTSO at Cyb3r
CrowdStrike customer service is very good, especially if you have tiered support like the world tier. They provide...
Read full review of CrowdStrike Falcon Sandbox »
Diego Mendonça
Head of cybersecurity at a outsourcing company
Currently, we are already well advised and well supported by the CrowdStrike team.
Read full review of CrowdStrike Falcon Guardian (AIDR) »
Anonymous User
Chief Information Security Officer at a hospitality company
We have been in touch with CrowdStrike technical support and they have been very supportive.
Read full review of CrowdStrike Falcon »
Anonymous User
Senior Account Manager at a tech services company
Their support is top-notch. They're very dedicated. Their experts are online when you need them.
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Cybersecurity Advisor at a security firm
Technical support is good. The company also offered training for resellers.
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Research Assistant at a financial services firm
I think the support team is excellent and able to push our tickets through efficiently. I evaluate customer service...
Read full review of CrowdStrike Falcon »
Anonymous User
Solutions Architect at a tech services company
They are very responsive. I'd definitely rate them a solid nine.
Read full review of CrowdStrike Falcon Cloud Security »
Anonymous User
Security Engineer at a tech services company
We haven't had to use their technical support.
Read full review of CrowdStrike Falcon »
Anonymous User
Product Manager, CyberSecurity at a tech services company
The technical support so far has been good. It would be better if they had people in the country, in South Africa....
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Director - IT Security Operations at a manufacturing company
CrowdStrike's technical support is excellent: * Quick to respond * Quick to help * Very responsive * They have always...
Read full review of CrowdStrike Falcon »
LisaBragg
Aviation Officer at Deveillance
As far as I know, the technical support for CrowdStrike is rated as another nine out of ten.
Read full review of CrowdStrike Falcon Cloud Security »
Anil Kishore
Lead Engg. Information Assurance at ACPL Systems Pvt Ltd
CrowdStrike support is good, but in some cases, it takes time to resolve on-premises solutions. I would rate the...
Read full review of Falcon LogScale [EOL] »
Anonymous User
intermission security office at a computer software company
The customer service is quite satisfactory, with a reliable response time adhering to the service level agreement. I...
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Security Analyst at a computer software company
The technical support is good, they are available for our needs.
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Anonymous User
AVP of Tech at a insurance company
I've never dealt with technical support.
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Anonymous User
Vice President at a financial services firm
The technical support is good but the response time can be improved.
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Review 1 of 30

Technical Support

No Data Available

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