Compare Canonical vs GitHub

Canonical

Based on 160 reviews.

GitHub

Based on 195 reviews.

Sample Customers

Canonical Bazaar

Drizzle, Bugzilla, Mailman

GitHub

Dominion Enterprises, NASA, Braintree, SAP, CyberAgent

Popular Solutions

Ubuntu Linux

15 reviews

Anbox Cloud

4 reviews

Ubuntu 24.04 LTS - Noble (Arm)

2 reviews

GitHub

19 reviews

GitHub CoPilot

10 reviews

GitHub Actions

13 reviews

Top Industries

Insurance Company

12%

Comms Service Provider

12%

Construction Company

Financial Services Firm

14%

Manufacturing Company

Comms Service Provider

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

IsaacHernandez
Senior Technical Lead QA at a computer software company
Our main use case for Anbox Cloud is running Android applications in the cloud for scalable testing and remote...
Read full review of Anbox Cloud »
Siddhit-Renake
Technology Architect at Hewlett Packard Enterprise
Canonical LXD is used as a technology for spinning containers for infrastructure requirements. Canonical LXD is...
Read full review of Canonical LXD »
Anonymous User
Associate Cloud Operations Engineer at a tech vendor
I basically work only in Linux because I'm a Linux system administrator, so I preferably only work in Linux systems....
Read full review of Ubuntu Linux »
Anonymous User
Developer at a tech company

Read full review of Canonical Bazaar »

Review 1 of 4

TusharShankar
QA Manager at Synechron
There are multiple use cases for this product because it is tied in with LLMs altogether. I have been using it for...
Read full review of GitHub CoPilot »
Abdulmunafz Mct
Full Stack Developer at Sri Krishna Arts and Science
I use GitHub for maintaining repositories, as it is easy to maintain freelance projects and to store college...
Read full review of GitHub »
RituRaj
SDE 2 at Virtusa
My main use case for Codespaces is in backend development and quick project onboarding. Day-to-day I use it to spin...
Read full review of Codespaces »
Bharadwaj Deepak Mohapatra
DevOps Engineer at ENTERPRISE SYSTEM SOLUTIONS LIMITED
The main use case for GitHub Actions is maintaining enterprise repositories in private for security reasons, because...
Read full review of GitHub Actions »
Devendiran Kandan
DevOps Engineer at a tech vendor
I'm working with software development nowadays. As a process, we are using the dependent bot alerts and the code...
Read full review of GitHub Advanced Security »

Review 1 of 5

Customer Service

Narender Reddy
IT Manager at iLenSys Technologies Pvt Ltd
I am satisfied with the technical support. I use technical support when I have issues, and they help with that.
Read full review of Ubuntu Linux »
GirdharMishra
Program Manager at iONE IT Solutions
We have not had to contact Linux Support.
Read full review of Ubuntu Linux »
Madhurya Dutta
IT Associate at GNRC Hospitals
I have utilized community forums for VMware-related queries.
Read full review of Ubuntu Linux »
Juan Jose Anaya
Technical Manager at SAPEC
The solution’s technical support is not very good.
Read full review of Ubuntu Linux »
Antonio Tirado Peña
Directo de TI at Instituto de Innovación Ciencia y Empresa
The technical support for Ubuntu Linux has been adequate for me, as I have not needed it. Whenever I have had...
Read full review of Ubuntu Linux »
Anonymous User
Technical Presales Consultant/ Engineer at a tech vendor
There is a large community online.
Read full review of Ubuntu Linux »
Tac-Mac
Product Assistant at a tech services company
I have not contacted Ubuntu Linux directly. We had some communication through a customer where the canonical product...
Read full review of Ubuntu Linux »
DEEPEN DHULLA
Director & CTO at TechnoInfotech
We have hardly needed to contact technical support. The solution has good documentation and a community forum for...
Read full review of Ubuntu Linux »
Somchai Quint
Owner at a tech services company
I have never used the technical support.
Read full review of Ubuntu Linux »
Anonymous User
Director, CTO, Co-Founder at a tech services company
We have not required canonical support. There is a good online community for support issues which may arise and, as...
Read full review of Ubuntu Linux »
Anonymous User
Technical Content Writer at a computer software company
We've never contacted technical support. It's open-source. There is a growing community around it. The tech support...
Read full review of Ubuntu Linux »
hugodpereira
Computer engineering student at a educational organization
There is a large open-sourced community that is helpful. I had a lot of problems when starting out and there was...
Read full review of Ubuntu Linux »
ErkanVarol
IT manager at Koleksiyon
I have never interacted with the solution's technical support.
Read full review of Ubuntu Linux »
Anonymous User
Unix Admin at a energy/utilities company
I have never contacted technical support.
Read full review of Ubuntu Linux »
Anonymous User
Independent Analyst and Advisory Consultant at Server StorageIO - www.storageio.com
N/A, relied on various forums and Ceph site (looked at Red Hat site info, however, found ceph and other sites more...
Read full review of Ubuntu Linux »
Anonymous User
NOC Manager at a comms service provider
I have never had occasion to contact technical support.
Read full review of Ubuntu Linux »
Anonymous User
Cyber Security Engineer at a manufacturing company
I have not contacted technical support.
Read full review of Ubuntu Linux »
Anonymous User
Computer Manager at a university
I've never used technical support in the past. I can't speak to how helpful or responsive they are.
Read full review of Ubuntu Linux »
HamidShariati
Works
I prefer to use the community, rather than technical support. I'm able to solve my problems using the community. It's...
Read full review of Ubuntu Linux »
Anonymous User
Programma / Project Manager at a transportation company
I've never dealt with technical support directly. I can't speak to how helpful or responsive they are, as I have...
Read full review of Ubuntu Linux »
Anonymous User
Embedded Engineer at a engineering company
The solution's technical support is good. We get quick answers to our queries on Ubuntu forums.
Read full review of Ubuntu Linux »
Charles White Jr
Lead Desktop Support Technician at a healthcare company
I never had to reach out to tech support for anything. Usually, I can find what I need by Googling it and getting an...
Read full review of Ubuntu Linux »
Edward Stryzek
System Engineer at a non-profit
With the great support forums available, I have not needed to contact support as of yet.
Read full review of Ubuntu Linux »
Sergio Ferreira
Executive Director at Dynamic Tomorrow
I've never had to use their technical support, so that just shows how good the product is.
Read full review of Ubuntu Linux »
Anonymous User
Researcher (telecommunication networks, smart cities and IoT) at a university
The technical support is quite good. It's a large community with many tutorials and books available.
Read full review of Ubuntu Linux »
Mohammad Rosli Sukri
manager at SSDU Innovations
For technical support, I would give it an eight out of ten because I don't really need to rely on their technical...
Read full review of Ubuntu Linux »
Buddy Parker
Founder at Element Flux
I haven't used technical support at all. I have always used stack overflow.
Read full review of Ubuntu Linux »
Anonymous User
Senior Engineer at a tech services company
I've never contacted technical support. I just use the solution for personal tasks. I haven't had any issues that...
Read full review of Ubuntu Linux »
Anonymous User
Technician / Network & Systems Administrator, ITAS Program at a university
I've never dealt with their tech support.
Read full review of Ubuntu Linux »
Mahdi Bahmani
Solution Architect, IT Consultant at Merdasco - Rayan Merdas Data Prosseccing
I haven't used Ubuntu's support up until now. In most situations, my colleagues and I can resolve problems based on...
Read full review of Ubuntu Linux »

Review 1 of 30

PankajKumar12
Data Engineer at a media company
We have not needed to contact their support team frequently.
Read full review of GitHub »
Gourav Suri
Title Architect Lead at a tech vendor
I've never used technical support for GitHub. I can't say if they would be responsive or helpful.
Read full review of GitHub »
Sandeep Mutalik
Co-Founder at S2R2 Technologies Pvt Ltd
In my company, we never had a reason to make a request with the product's support team. I have never contacted the...
Read full review of GitHub Actions »
Harsh Dabas
Senior QA Automation Engineer at LogMeIn, Inc.
We found some issues with BrowserStack as well, and at that time, we used to raise the issue to the BrowserStack...
Read full review of npm »
TarunRevalla
Software Engineer at a tech vendor
GitHub's forum support and community are excellent. With a large user base, it covers a wide range of questions, from...
Read full review of GitHub CoPilot »
Jai_Prakash
Senior Manager IT at OakNorth Bank
The solution’s technical support is very good.
Read full review of GitHub »
Zeeshan Rauf
Software Engineer at OZ
I've never directly contacted technical support. As a developer, I'm not the one who would be contacting technical...
Read full review of GitHub »
CJ Aulisa
Contact Center Consultant at okiBoe Group
I haven't encountered any issues. When I do, I just call our IT group. I haven't had any problems with it, unlike...
Read full review of GitHub CoPilot »
Devendiran Kandan
DevOps Engineer at a tech vendor
GitHub directly does not support in the traditional sense. It's like a forum. They support but over email only.
Read full review of GitHub Advanced Security »
Nor EL MALKI
Project Manager at Leyton & Associés, SAS
I have not used the support from GitHub.
Read full review of GitHub »
Sameer AHAMED
Senior Software Engineer at Huawei Technologies India
We haven't encountered an issue we couldn't fix ourselves or by using Stack Overflow or Google, so good community...
Read full review of GitHub »
Aeron Gonzales
Quality Assurance Analyst at a tech services company
Some forums help you get answers faster since you just type in your concern and see resolutions from other engineers....
Read full review of GitHub »
Bertin Fonge
Data Analyst and Developer at Bridge Labs
I haven't contacted the technical support team of GitHub CoPilot since if I face any stability-related issues with...
Read full review of GitHub CoPilot »
Abdulmunafz Mct
Full Stack Developer at Sri Krishna Arts and Science
I have not contacted customer support because I did not have any issues that required contacting them. I do not think...
Read full review of GitHub »
Shrishti Sisodia
Associate Manager at HCL Technologies
They are very quick.
Read full review of GitHub »
Jagadeeswara Reddy
Senior Solutions Architect at a computer software company
GitHub Copilot's support could improve by having a community and more detailed onboarding to encourage users to adopt...
Read full review of GitHub CoPilot »
MuhammadAzhar Khan
Senior DevOps Engineer at Alibaba Group
I have not interacted with technical support for GitHub Actions. It might be because the free version does not...
Read full review of GitHub Actions »
Vishal Karanjkar
Site Head - IOT NW Products & Solutions at Itron, Inc.
I have not contacted technical support to need to contact support.
Read full review of GitHub »
Athmabhuthi H
Managing Consultant at Wipro Limited
I haven't interacted with the support team because things are working well and we've never had issues with the platform.
Read full review of GitHub »
Daleep R
Chief Technology Officer at Teslon Technologies Pvt Ltd
We haven't required external technical support since our team is competent enough to manage on its own.
Read full review of GitHub Actions »
Anonymous User
Technical Program Manager at a healthcare company
We extensively collaborate with their professional services team for assistance. Our interactions have included...
Read full review of GitHub Advanced Security »
Anonymous User
it specialist at a tech services company
Technical support is good but it can be improved.
Read full review of GitHub Actions »
nilihz
Enterprise Architect at a tech company
We very seldom need support.
Read full review of GitHub »
Anonymous User
Software Engineer at a tech services company
I haven't had the chance to contact support, and therefore cannot really comment on how helpful or responsive they...
Read full review of GitHub »
Omark
Department Manager at a tech services company
I contacted technical support one time to open a ticket. However, I haven't needed to rely on it. Basically, I'm...
Read full review of GitHub »
JOSE AVALOS AQUINO
Account Manager at a media company
I rate the technical support a nine out of ten.
Read full review of GitHub CoPilot »
Priscila Elias
Software Test Automation Engineer at a manufacturing company
We have not needed to contact customer service. All the information we have needed has been available on the web.
Read full review of GitHub »
Anu Kaple
Technical Lead at FD
We have an infrastructure team that handles technical support and everything else. The things we need are easily...
Read full review of GitHub »
Anonymous User
Solutions Architect at a government
The technical support was very good.
Read full review of GitHub »
Anonymous User
Technical Program Manager at a healthcare company
We have engaged with the support team for feature requests, particularly in terms of porting, and have found the...
Read full review of GitHub CoPilot »

Review 1 of 30

Technical Support

No Data Available

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