Compare CrowdStrike vs NCC Group

CrowdStrike

Based on 357 reviews.

NCC Group

Sample Customers

CrowdStrike Falcon Complete MDR

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra

Popular Solutions

CrowdStrike Falcon

53 reviews

CrowdStrike Falcon Complete MDR

16 reviews

CrowdStrike Falcon Cloud Security

12 reviews

Top Industries

Outsourcing Company

10%

Financial Services Firm

10%

Manufacturing Company

Computer Software Company

Outsourcing Company

15%

Comms Service Provider

13%

Performing Arts

11%

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Manish Indupuri
senior DevOps engineer at a tech services company
I have been using CrowdStrike Falcon Cloud Security for more than a year, approximately one and a half to two years....
Read full review of CrowdStrike Falcon Cloud Security »
Anonymous User
Security Analyst at a real estate/law firm
The security challenges and resource constraints that led our organization to choose CrowdStrike Falcon Complete MDR...
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Kapil Sanubala
IAM Senior Software Engineer at MGM Resorts International
I work on Identity Governance for this solution. We onboard the logs into the SIEM, into CrowdStrike Falcon, and we...
Read full review of CrowdStrike Falcon Next-Gen SIEM »
Anonymous User
Senior Manager at a consultancy
I tend to focus on SIEM implementations, so using CrowdStrike Falcon Insight XDR involves getting that agent out...
Read full review of CrowdStrike Falcon Insight XDR »
Anonymous User
System Architect at a university
I use the capability of Charlotte AI that allows me to analyze logs most often. I give it a bunch of logs, and...
Read full review of Charlotte AI »

Review 1 of 5

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Customer Service

Juherry Erda
Senior Engineer at Indocement
Technical support is quite good. We can just WhatsApp the technical easily.
Read full review of CrowdStrike Falcon Cloud Security »
Dipak M Gohil
IT Manager at Jord International Pty Ltd
Regarding customer support, our experience has been really positive as they are very quick to assist us. The customer...
Read full review of CrowdStrike Falcon »
Gogineni Venkatachowdary
Cloud Operations Center Analyst at a pharma/biotech company
Technical support is great.
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Alvaro De Leon
Infrastructure and Support Supervisor at a healthcare company
The technical support is good.
Read full review of CrowdStrike Falcon Cloud Security »
Roberto Castilla
Presales & Sales Operations at UST Global
Their support is quite good. I would rate them a seven out of ten. They can add better resources or more resources...
Read full review of CrowdStrike Falcon Complete MDR »
Innam Ul Haq
Cyber Security Engineer at Amazure Technologies Private Limited
The technical support is good. We access through our OEM partner whenever support is required.
Read full review of CrowdStrike Falcon Cloud Security »
Mahmoud_Yassin
CTSO at Cyb3r
CrowdStrike customer service is very good, especially if you have tiered support like the world tier. They provide...
Read full review of CrowdStrike Falcon Sandbox »
Divyang Pastagiya
Principle Consultant at Infosec Ventures
The technical support could improve because I am in India and the support I receive is from the UK or Australia. It...
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Shaik Shaheer
Security | SIEM Engineer at a tech services company
Around six months ago, we engaged in a workshop with one of CrowdStrike's Subject Matter Experts. During this...
Read full review of Falcon LogScale [EOL] »
Diego Mendonça
Head of cybersecurity at a outsourcing company
Currently, we are already well advised and well supported by the CrowdStrike team.
Read full review of CrowdStrike Falcon Guardian (AIDR) »
Anonymous User
Sales Representative at a tech vendor
I have only heard the best about CrowdStrike's support. My customer never complains, so I am happy if the customer...
Read full review of Falcon LogScale [EOL] »
Jacob White
Senior Security Engineer at a financial services firm
I feel CrowdStrike Falcon's AI capabilities are a lot better than they were even six months ago and after a lot of...
Read full review of CrowdStrike Falcon »
Anonymous User
Vice President, Information & Security at a tech vendor
I evaluate customer service and technical support as extreme and top of the line.
Read full review of CrowdStrike Falcon »
Anonymous User
PTPM at a tech vendor
We do not directly deal with CrowdStrike customer support, but we have a dedicated team who obtained our licensing....
Read full review of CrowdStrike Falcon »
Christian Lo
IT Security Analysts at Royal Business Bank
I would evaluate customer service and technical support as really good. They are very fast and usually respond within...
Read full review of CrowdStrike Falcon »
Felipe Mendez
Director Operaciones SOC at IQSEC SA
Technical support in Latin America is delayed. Many times, the customers ask for something from support but they...
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Technical Manager at a tech vendor
Customer service is rated nine out of ten. So far, so good.
Read full review of Falcon LogScale [EOL] »
Anonymous User
Consultant at a computer software company
My experience has been good so far.
Read full review of CrowdStrike Falcon »
Anonymous User
Security Operations at a financial services firm
I evaluate customer service and technical support as excellent.
Read full review of CrowdStrike Falcon »
Anonymous User
Security Analyst at a manufacturing company
The customer support for CrowdStrike Falcon on the commercial side is great, but the government side is not as strong.
Read full review of CrowdStrike Falcon »
Anonymous User
President and CEO at a tech services company
The product works really well. We very rarely had to reach out to technical support. When we reached out to them,...
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Anonymous User
Security, Risk and Compliance Officer at a tech services company
It is a fully managed service, So, we have 24/7 support. It is not technical support. It is a dedicated team, and...
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
CTO at SuperSport
Because we are still in the process of initial integration, it is our partner who is in contact with technical...
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Manager, Information Security at a leisure / travel company
I would evaluate customer service and technical support by saying that every time I have had to access it, they have...
Read full review of CrowdStrike Falcon »
Anonymous User
IT Support Engineer at a media company
I have limited contact with customer support for CrowdStrike Falcon, but the group that helped onboard us was great....
Read full review of CrowdStrike Falcon »
Anonymous User
Security Operations at a financial services firm
I would evaluate customer service and technical support for CrowdStrike Falcon Next-Gen SIEM as great. What makes the...
Read full review of CrowdStrike Falcon Next-Gen SIEM »
Anonymous User
Program Manager at a energy/utilities company
Nothing is perfect in this world. There will always be positive and negative aspects associated with the product. I...
Read full review of CrowdStrike Falcon Cloud Security »
Anonymous User
Senior Manager at a consultancy
I would evaluate customer service and technical support as good on both parts. Compared to other vendors out there...
Read full review of CrowdStrike Falcon Insight XDR »
Jeffrey-Anderson
Security Analyst II at a healthcare company
Now that we are a full-on customer, CrowdStrike technical support has always been spot on. It is one of the best that...
Read full review of CrowdStrike Falcon »
Anonymous User
Chief Information Security Officer at a computer software company
In today's economy, the consolidation of data security products is crucial, and Flow's solution offers a platform...
Read full review of Flow Security [EOL] »

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Technical Support

No Data Available

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