Compare Dell Technologies vs Equinix

Dell Technologies

Based on 2526 reviews.

Equinix

Sample Customers

Moogsoft

RetailNext

Dell CloudIQ

North Carolina State University

Dell OpenManage Enterprise

University of Pisa, CERN

Equinix IBX SmartView

CyberAgent, Inc, Tokyo Gas i Net , Mitsubishi UFJ NICOS, Carsales, Sumishin SBI Net Bank Ltd.

Popular Solutions

Dell PowerEdge R-Series

191 reviews

Dell PowerStore

166 reviews

Dell Business Laptops

212 reviews

Top Industries

Outsourcing Company

11%

Manufacturing Company

10%

Financial Services Firm

10%

Construction Company

18%

Comms Service Provider

11%

Financial Services Firm

11%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Nate Moser
Director of Space Programs at a consultancy
My main use case for Dell Business Laptops is day-to-day everything. It could be used for email, software...
Read full review of Dell Business Laptops »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

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Customer Service

ManuelIglesias
Solutions Architect at Open group
Technical support is very nice. I think it's the best support that I have tested because I have some other solutions...
Read full review of VxRail »
Harri Palm
Senior Dev Ops Engineer at Cargotec Finland Oy
I only used installation support. That support was very good and helpful.
Read full review of Dell PowerStore »
Hawi Nadew
Data center and cloud solution engineer at IE Network Solutions PLC
The solution's technical support is good. My company receives quick support from Dell's support team.
Read full review of Dell PowerEdge T-Series »
Philip Mac Kay
Gerente general at Infostore Ltda
We have not had a good experience with support. Technical support staff take too much time to resolve tickets. We...
Read full review of Dell PowerEdge R-Series »
Christian Schulte
Leiter IT at Deutsche reihenhaus ag
While Dell's technical support is readily available, navigating it to reach the right specialist can be quite...
Read full review of VxRail »
Gehad Said
Senior Presales Solutions Engineer at rawasedtech
I think efficiency in the operation for Dell PowerStore sometimes requires opening new cases with Dell to...
Read full review of Dell PowerStore »
Kazi Amranul Houqe
First Assistant Vice President (Fa VP) & Unit Head Of Server & Storage Management Unit at a financial services firm
Technical support deserves a rating of seven out of ten, as there are some gaps and areas for improvement. Remote...
Read full review of Dell PowerMax »
Mahendra Basera
Sr. Engineer at InterGlobe Technology Quotient
The technical support of Dell is always very good. When we have a business emergency or major breakdown, an immediate...
Read full review of Dell PowerSwitch N-Series »
Herve Bonetti
Admin Sys Reseaux at InSitu French
There was a leased PC product, unfortunately. However, when I called support, I know that for the warranty, the...
Read full review of Dell PowerEdge R-Series »
Mohammad Jundiah
Solutions Architect at Qatar Datamation Systems
I use CloudIQ, now called AIOps, which is a very good predictability tool and AI anomaly detection that is free when...
Read full review of Dell PowerStore »
Shrikant Teggi
Sr. Area Technical Manager at tata elxsi
Technical support was absolutely supportive. Whenever we faced any issues, we logged a call with Dell and immediately...
Read full review of Dell PowerProtect Data Domain »
Mayowa Afeez Olayiwola
System Administrator at a financial services firm
We have contacted customer support for Dell PowerProtect Data Domain, and that is another good part because it makes...
Read full review of Dell PowerProtect Data Domain »
Alan Valencia
Integration Engineer at a tech vendor
My experience with Dell PowerProtect Backup Services' customer support has been very good, and I have not had any...
Read full review of Dell PowerProtect Backup Services »
Anonymous User
Pre-sale and Post-sale Engineer at a reseller
Technical support has been very helpful and responsive. They are knowledgeable. We're quite satisfied with their...
Read full review of Dell PowerEdge R-Series »
Cliff Taylor
CFO at PETRA CONSTRUCTION CORPORATION
Technical support has been good. We are satisfied with the level of service on offer.
Read full review of Dell PowerEdge C- Series »
Mohammad Reza Ghazaei
Network manager at Farabi
I've never dealt with technical support in the past.
Read full review of Dell Unity XT »
Anonymous User
System & Infrastructure Specialist at a manufacturing company
We've had issues with support. We've contacted them about it and are working with them to try to resolve it. We're...
Read full review of Dell PowerEdge VRTX [EOL] »
Anonymous User
SR system engineer at a retailer
The customer support for Dell APEX is very good. I rate the customer support for Dell APEX an 8 out of 10, as I got...
Read full review of Dell APEX »
Anonymous User
Chief Information Officer, Information Technology Office at a manufacturing company
I would evaluate customer service and tech support as four out of five. We have a Dell account manager, so everything...
Read full review of Dell PowerEdge XR-Series »
Umar-Qureshi
Deputy Manager at Reliance Industries Ltd
Dell Avamar provides good technical support, so it's a nine on a scale of one to ten.
Read full review of Dell Avamar »
Michel Taung
System Engineer for Business Solution Department at PT. Mastersystem Infotama
The technical support is okay. We opened a case and the response was good. We did not have any issues.
Read full review of Dell PowerProtect Data Domain »
Anonymous User
CEO at a tech vendor
The technical support is excellent, including the remote support. The Dell support team utilizes some really good...
Read full review of Dell PowerEdge XR-Series »
AsemHamamdi
Senior Data Center Admin at Paltel
The solution has excellent technical support.
Read full review of Dell PowerProtect Data Domain »
Mazen Jamal Eddine
Associate Business Manager at a tech services company
Technical support receives 8 out of 10. It depends on the client, actually. If they bought ProSupport Plus, the...
Read full review of Dell PowerEdge T-Series »
Sun Fung
Architect at Softcat plc
For the licensing cost of Dell PowerProtect Data Manager, because it is software, it does not get affected by the...
Read full review of Dell PowerProtect Data Manager »
Anonymous User
coördinator ICT
I can't say as we have had no significant issues.
Read full review of Dell EqualLogic PS series »
Ibrahim Omar
Cloud And Infrastructure Solution Architect at Najm Company for Insurance Services
The support for Dell PowerStore is very good and available 24x7. When we open a ticket, they chat with us at the same...
Read full review of Dell PowerStore »
Mohamed Youssef
Sr. Pre-Sales Engineer at Advanced Technology Company
I am not really impressed by the technical support of this solution. The product really needs better and more support.
Read full review of Dell PowerFlex »
MohamedIbrahem
IT Infrastructure And Telecom S GM at PHPC
I rate the technical support as very good; we did not contact them much for support, but maybe one or two times they...
Read full review of Dell PowerEdge XR-Series »
Deena Khattab
MIS Manager at Misr Glass Manufacturing
We have an annual subscription for support, so we contact them for upgrades and stuff like that. There is some...
Read full review of Dell Avamar »

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Technical Support

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We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.