Compare Dell Technologies vs Platform9

Dell Technologies

Based on 2526 reviews.

Platform9

Based on 3 reviews.

Sample Customers

Platform9 Managed OpenStack

Mutuelle des Motards, IDenTV, PubMatic, The Richards Group

Popular Solutions

Dell PowerEdge R-Series

191 reviews

Dell PowerStore

166 reviews

Dell Business Laptops

212 reviews

Platform9 Managed Kubernetes

3 reviews

Top Industries

Outsourcing Company

11%

Manufacturing Company

10%

Financial Services Firm

10%

Construction Company

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Nate Moser
Director of Space Programs at a consultancy
My main use case for Dell Business Laptops is day-to-day everything. It could be used for email, software...
Read full review of Dell Business Laptops »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

No Data Available

Customer Service

Brijesh Pillai
Regional Manager - Enterprise Sales at Noventiq
The technical support from Dell is very good.
Read full review of DD Boost »
Dusko Petrovic
Chairman & CEO at DIGIT MONTENEGRO D O O
Dell's technical support is ok.
Read full review of Dell PowerStore »
Matthew Brockinton
Director, Information Technology at Mantis Space
If I were recommending Dell Business Laptops to a peer, I would highlight the ease of use, the support they offer...
Read full review of Dell Business Laptops »
Sherpard Muzuva
Senior Technical Manager at SYSTEMS INTEGRATED LTD (SYMPHONY)
The technical support from Dell PowerStore has been very good. I would rate them eight out of ten.
Read full review of Dell PowerStore »
Koba Sopromadze
Head of IT Infrastructure at a financial services firm
Technical support is good. We have received good next-day technical support from them.
Read full review of Dell SC Series »
Costin Barcanescu
Sales Manager at HTSS
They are now experiencing problems with Dell's specifications. They have a typical reporting period of five days and...
Read full review of Dell PowerMax »
Ricky Winandityo
IT system infrastructure manager at Anabatic Technologies
I've dealt with technical support in the past. They are helpful. We've worked with a local engineer, and he has been...
Read full review of Dell Unity XT »
Arsalan Orayedh
Service Delivery Engineer at Gulf Air
Support, especially from the Middle East region, is very bad. Sometimes support is good, but it's usually bad.
Read full review of Dell NetWorker »
Siddharth_Jain
AIOPS Consultant at AIOPS Consultant
Prior to the acquisition, Support was good. After the acquisition, things became a bit slower, which seems to be...
Read full review of Moogsoft »
EricLiu6
A VP at United Overseas Bank Limited (UOB)
I would rate their technical support as an eight, noting that personally, I feel the support was better ten years...
Read full review of Dell PowerStore »
Anonymous User
Storage Architect at a university
The technical support is great. It is a high-end system, so the support should be high-end as well.
Read full review of Dell PowerMax »
Anonymous User
Professor at a university
I haven't used Dell's technical support much. Usually, when I have a problem, we search online for a solution....
Read full review of Dell PowerEdge R-Series »
Anonymous User
Backup & Storage Engineer at a retailer
Technical support is okay but could be improved. I've sent a lot of complaints their way and I feel like they might...
Read full review of DD Boost »
Anonymous User
Backup Administrator at a consultancy
Organizations considering Dell PowerProtect Data Manager should be aware that customer support responsiveness could...
Read full review of Dell PowerProtect Data Manager »
Mohamed Youssef
Sr. Pre-Sales Engineer at Advanced Technology Company
I am not really impressed by the technical support of this solution. The product really needs better and more support.
Read full review of Dell PowerFlex »
Margarito Aguilar Sanchez
IT Manager at Fragua
The technical support we get from Dell now is good but it all depends on the level of support. That is based on the...
Read full review of Dell PowerStore »
Anonymous User
Enterprise Architect at a healthcare company
The customer service for this solution is excellent. We received assistance with a four-hour response time. I would...
Read full review of Dell PowerMax »
Chris Sodey
Global IT Infrastructure Manager at Kemin Industries, Inc.
I haven't had to use Dell's support yet, so I don't know for sure. They're really good, and we have a support...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Consultant at a outsourcing company
I have worked with customer support, including technical support. My experience with the support is that I mainly...
Read full review of Dell PowerStore »
Anonymous User
Backup & Storage administrator at a tech services company
This is difficult question. Honestly, EMC NetWorker technical support is not very helpful for me, because I have much...
Read full review of Dell NetWorker »
Anthony Dominguez
Infrastructure Team Lead at a financial services firm
We haven't had to use technical support.
Read full review of Dell Unity XT »
Anonymous User
MAM Support Engineer at a media company
We were satisfied with the customer service.
Read full review of VxRail »
Anonymous User
Senior BDM at a tech services company
Technical support is fantastic. they are quite knowledgeable and responsive. We've extremely happy with the level of...
Read full review of Dell PowerMax »
DhanyswarJagroop
System Administrator at a construction company
The solution's technical support is good.
Read full review of Dell PowerFlex »
Anonymous User
ITAdministrator at a manufacturing company
I would rate the support as a ten out of ten.
Read full review of Dell PowerEdge R-Series »
Anonymous User
Storage Administrator at a retailer
For the most part I would say a solid 8/10. I have had times where I could hear the engineers talk about how they...
Read full review of ViPR [EOL] »
Anonymous User
Platform Engineer at a financial services firm
If we cannot solve it ourselves fast, we usually submit a ticket or contact customer service.I find that they are...
Read full review of Dell Business Laptops »
Florent ADODO
IT Assistant at Hotel 2 Fevrier
The critical issue is when you send them an email, you will not get a reply for two or three days. They are happy to...
Read full review of Dell PowerEdge R-Series »
KristianPalsmar
Director of Technology
I'm very satisfied with the company's technical support. It's very nice. We were using Dell's Copilot Support and it...
Read full review of Dell SC Series »
Anonymous User
IT Manager at a computer software company
The customer support is great; it's easy to get a hold of and easy to replace devices or get them fixed. I would rate...
Read full review of Dell Business Laptops »

Review 1 of 30

No Data Available

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.