Compare Dell Technologies vs Vitria

Dell Technologies

Based on 2526 reviews.

Vitria

Sample Customers

Moogsoft

RetailNext

Popular Solutions

Dell PowerEdge R-Series

191 reviews

Dell PowerStore

166 reviews

Dell Business Laptops

212 reviews

Top Industries

Outsourcing Company

11%

Manufacturing Company

10%

Financial Services Firm

10%

Construction Company

No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Branko Cirovic
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Tom van Mil
Systems Administrator at Lico Innovations B.v.
My role in using or managing Dell PowerEdge R-Series involves having a cluster for all our customers who need a...
Read full review of Dell PowerEdge R-Series »
Nate Moser
Director of Space Programs at a consultancy
My main use case for Dell Business Laptops is day-to-day everything. It could be used for email, software...
Read full review of Dell Business Laptops »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Fmontenegro Montenegro
CTO at To Be
My main use case for Dell PowerVault is primarily for massive storage of the information from our servers. A concrete...
Read full review of Dell PowerVault »

Review 1 of 5

No Data Available

Customer Service

Dragan Knezevic
Senior Presales System Engineer at a tech services company
Dell PowerVault has good technical support. However, in Serbia (non-EU country), we have some issues with customs,...
Read full review of Dell PowerVault »
Patrick Posch
Head Of IT / Erp System at Innerio Heat Exchanger GmbH
The support is good. I would rate the support for Dell Business Laptops at eight.
Read full review of Dell Business Laptops »
Abdul Rehman Abid
Manager Enterprise Solutions at Megaplus
I rate technical support from Dell Unity XT a nine out of ten.
Read full review of Dell Unity XT »
Ken Boyer
Associate Director, Systems & Engineer at a healthcare company
Dell's support staff is very proactive. They were with us every step of the way to make sure that we were plugging...
Read full review of Dell PowerStore »
StanislawTrajewski
IT Director at SANHA Polska
The solution's customer service is excellent.
Read full review of Dell PowerStore »
Sebastien Chene
Senior Business Development Manager at a comms service provider
I've never contacted the technical support team for Dell Avamar. I only contacted Dell support for another product,...
Read full review of Dell Avamar »
Nir Rom
Account Manager at NISKO TECH
I rate Dell Professional Services 10 out of 10. They were excellent and were the reason we won the tender. They...
Read full review of Dell PowerEdge R-Series »
Anteneh Asnake
Modern Data Center and Cloud Engineer II at IE Network Solutions PLC
The response time needs to be improved. Recently when an issue arises, if you are level two or level three, it will...
Read full review of Dell Storage Resource Manager (SRM) »
Dhaval Pancholi
Head of Sales at Microhard IT Solutions Pvt Ltd
The solution's technical support is not that customer-friendly.
Read full review of Dell PowerProtect DP (IDPA) »
Brian Ricci
President at Pinnacle Computer Services, Inc.
My experience with the support team has been straightforward. Your first call with the support team is a lucky draw....
Read full review of Dell PowerEdge MX- Series »
Anonymous User
IT-Systems Administrator at a manufacturing company
Most times, we take care of things on our own. Usually, when there is something that needs to be fixed or replaced,...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Cloud Pre Sales Engineer at a computer software company
Technical support for this solution is good, and we haven't had any problems with them. They have a good support team...
Read full review of DD Boost »
Anonymous User
IT Manager at a agriculture
I haven't used customer service recently. In the past with a different company, I did have an instance where the...
Read full review of Dell Business Laptops »
Anonymous User
Managing Partner at a tech services company
So far technical support is very reliable, it's very good that way. We haven't engaged tech support so far, but when...
Read full review of Dell Unity XT »
Mahmoud Ezz Eldin
IT Infrastructure Manager at a comms service provider
I was very dissatisfied with technical support. It's one of the reasons we switched to Commvault.
Read full review of Dell NetWorker »
Mohamed Tourich
Infra And Itsd Manager at NewPort Tank Containers
Whenever we needed a replacement of a disk because of disk failure or other issues, the second day pick-up return is...
Read full review of Dell Business Laptops »
Anonymous User
Technical Manager / Administrator at a tech services company
Customer Service: It's satisfactory. This company really care for their customers. Technical Support: So far, we have...
Read full review of VNX [EOL] »
David Silberhorn
Senior Systems Engineer at Midland States Bank
Support was responsive.
Read full review of Dell Unity XT »
Edgar Orare
Senior Systems Engineer at NTT DATA
We haven't had to deal much with Dell technical support for this issue because most of the issues are resolved at the...
Read full review of Dell PowerProtect DP (IDPA) »
Anonymous User
DevOps Engineer at a financial services firm
I have used customer support for Dell PowerEdge R-Series. The feedback on Dell PowerEdge R-Series customer support...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Director of Information Technology at a logistics company
It takes a week for Dell's frontline support to find a solution or we have to escalate it with somebody above them.
Read full review of Dell PowerProtect DP (IDPA) »
Ron W.S.
Analytics at Israel InterUniversity Computation Center
Dell's open source support is very good. There are a lot of issues that they need to handle though, like the firmware...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Infrastructure Analyst at a engineering company
Customer Service: It is great; EMC support is one of the best. Technical Support: It is great, a good level of...
Read full review of Dell NetWorker »
Anonymous User
Responsable Infra Serveur Et Poste De Travail at a wholesaler/distributor
I have had to use technical support. On a scale of one to ten I would rate it an eight, it went well. They stepped in...
Read full review of Dell PowerEdge R-Series »
Saleh Al Harthy
Head of IT at National Bank Of Oman
Our experience with technical support was different before we got the most recent box. We are facing challenges. We...
Read full review of Dell PowerMax »
Anonymous User
Solutions Architect at a tech services company
We've used technical support but it wasn't Unity's fault, it was the customer's. The tech support is very good.
Read full review of Dell Unity XT »
Brad Dugenske
Senior Systems Engineer at Federal Data Systems
Customer support is usually really good for Dell PowerEdge Rack Servers. My only complaint would be if you're calling...
Read full review of Dell PowerEdge R-Series »
Kamchuan Cheong
Principal industry engineer at a manufacturing company
Customer service is good and responds within 24 hours.
Read full review of Dell Business Laptops »
Anonymous User
Senior Director, Engineering at a tech vendor
I am comfortable with the Dell technical support. I work with them all the time. We've had some issues with parts...
Read full review of Dell PowerStore »
Ben Kuo
Program Manager at Yottatech
Technical Support is very good.
Read full review of Dell PowerStore »

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No Data Available

Technical Support

No Data Available

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