Compare Fortra vs Invicti

Fortra

Based on 231 reviews.

Invicti

Based on 68 reviews.

Latest Research

Buyer's Guide

Fortra Tripwire IP360 vs. Invicti Web + API

September 2026

Invicti Web + API vs. Fortra Tripwire IP360

Updated: September 2026

Sample Customers

Fortra Tripwire IP360

1. Aetna 2. Accenture 3. Adidas 4. AIG 5. Airbus 6. Akamai 7. Amazon 8. American Express 9. Aon 10. Apple 11. ATT 12. Autodesk 13. Bank of America 14. Barclays 15. Bayer 16. Bechtel 17. BlackRock 18. Boeing 19. BNP Paribas 20. Cisco 21. CocaCola 22. Comcast 23. Dell 24. Deutsche Bank 25. eBay 26. ExxonMobil 27. FedEx 28. Ford 29. General Electric 30. Google 31. HP 32. IBM

Fortra's Vulnerability Management

Keesal Young & Logan, Tulane University

Invicti Web + API

Joomla!, Digicure, Team Random, Credit Suisse, Samsung, Air New Zealand

Invicti

Samsung, The Walt Disney Company, T-Systems, ING Bank

Popular Solutions

91 reviews

22 reviews

3 reviews

6 reviews

4 reviews

1 reviews

Top Industries

Outsourcing Company

12%

Financial Services Firm

10%

Manufacturing Company

Construction Company

Financial Services Firm

12%

Manufacturing Company

11%

Comms Service Provider

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anuj Bhagwat
Dev Ops Engineer at a computer software company
Our use case is sharing the file with multiple users. It's a centralized file share system.
Read full review of GoAnywhere MFT »
Mohamed Abdel-Hassanein
Co-Founder and Business Development at TeCrypt
The most important use case for my clients in Fortra's Digital Guardian is that it consolidates two products into a...
Read full review of Fortra's Digital Guardian »
Syed Mubeen
Cyber Security Researcher at a tech services company
The main use case for Digital Guardian is for endpoint DLP, as it is the product for endpoint-level DLP and is one of...
Read full review of Digital Guardian »
Derrick Aiine
Information Technology Manager at Benchmac Safety Services Ugand
I use Fortra's Automate to automate our workflows and reports mainly. For example, we normally task it to generate...
Read full review of Fortra's Automate »
Anonymous User
Cyber Security Engineer at a tech services company
I use it a lot for independent research. I have a copy with me on my Kali box. There’s a good reason that it’s...
Read full review of Fortra's Cobalt Strike »

Review 1 of 5

Rahul Kumar
Senior Engineer - Penetration Tester at a government
I have been using Acunetix for more than five years, as I used it in both my previous company and my current company....
Read full review of Invicti Web + API »
Mohamed Abdel-Hassanein
Co-Founder and Business Development at TeCrypt
My client's biggest use case for the product involves privacy issues, so I prefer not to mention customer names....
Read full review of Kondukto [EOL] »
PrashantUppuluri
Solution Architect at a tech services company
I have worked on a couple of products, specifically in web application security. I have worked on Invicti, and with...
Read full review of Invicti »

Review 1 of 3

Customer Service

Steve Ballantyne
Network Infrastructure Security Architect at Knox Community Hospital
The technical support is great. They provide quality responses.
Read full review of GoAnywhere MFT »
Divyanshu Shukla
Senior FMS Engineer at Wysetek System technologists
Customer support has been responsive, though faster resolution times for complex issues would be appreciated.
Read full review of GoAnywhere MFT »
AvinashJadhav
Associate Principal at LTIMindtree
I would rate the technical support for GoAnywhere MFT an eight out of ten.
Read full review of GoAnywhere MFT »
Saunak Dasgupta
Senior Associate Consultant at Ernst & Young
It was a bit challenging in the initial first, but we got the customer support and then we got it sorted out. One of...
Read full review of GoAnywhere MFT »
AbhishekRajput
Senior Associate at a media company
We’ve used technical support in the past. They can take time to fix the problem, however. If it is an L1 and L2...
Read full review of Digital Guardian »
Alejandro Parro Jr.
Presales Engineer - IT Automation at Bridgeway Communication System, Inc.
For technical support, I will rate it as ten. We already have our own technical team who is very proficient with...
Read full review of GoAnywhere MFT »
Lalit Wagh
Machine Learning Engineer at a consultancy
Customer support for GoAnywhere MFT has been excellent and is definitely one of the stronger aspects of working with...
Read full review of GoAnywhere MFT »
Sumit Mundik
Application Development Senior Analyst at Accenture
We were experiencing continuous system downtime with Fortra's Globalscape Managed File Transfer. To identify the...
Read full review of Globalscape EFT »
Prathamesh Pawar
Sr.Technical Support Executive at DigitalTrack Solution Private Limited
My customer support experience has been good overall, as the support team is helpful during troubleshooting and...
Read full review of GoAnywhere MFT »
Ibukun Shweta
DevOps Engineer at Teksphere Global Services Limited
In terms of customer support, I find them responsive and helpful. I would rate the customer support an 8 out of 10...
Read full review of Fortra's Automate »
Anonymous User
Cloud Engineer II at a tech vendor
I have not had a reason to contact technical support, so I cannot comment on that aspect.
Read full review of Fortra's Automate »
Jorge Terrero
Lead Developer at a construction company
The support from them has been amazing. They're always on top of things. We call whenever we need something, and if...
Read full review of GoAnywhere MFT »
Keyur-Patel
System Administrator at Winawave Technologies
I have contacted the technical support. The part which is quick is the sales team. The sales team responds quickly...
Read full review of GoAnywhere MFT »
Anonymous User
Technical Lead at a tech vendor
They receive technical support, which sometimes feels delayed, but they do get responses. A quicker response would be...
Read full review of Globalscape EFT »
Anonymous User
Security Architect at a comms service provider
There was a couple of guys in the team that were on top of it when it came to the tech support. They only hire the...
Read full review of Digital Guardian Endpoint Detection and Response Service [EOL] »
Selvin Hernandez
Tech Support II at a insurance company
The quality of the support for GoAnywhere MFT is pretty good when they have knowledge of what's going on. We usually...
Read full review of GoAnywhere MFT »
Ravi Kumar Dake
Software Developer at a computer software company
I would rate Fortra's support for Globalscape EFT around a seven on a scale of one to ten. I worked on-site in South...
Read full review of Globalscape EFT »
Robert Mwidu
software engineer at culturecode.co
Their technical support team is friendly. I would rate them a ten out of ten.
Read full review of GoAnywhere MFT »
Anonymous User
IT consultant at a tech services company
For the most part, we have been in a test evaluation phase and we have not needed to use the technical support until...
Read full review of GoAnywhere MFT »
Anonymous User
Cloud Engineer II at a tech vendor
I did not contact technical support or customer support for GoAnywhere MFT because I did not encounter any issues.
Read full review of GoAnywhere MFT »
Anonymous User
Chief Administrative Officer at rpa total centroamerica
Technical support is a bit of an issue. We have our technical support team from Argentina. We can't even speak the...
Read full review of Fortra's Automate »
Larry Putman
Systems Analyst at a healthcare company
We've worked with HelpSystems support, and it has always been excellent. I rate their support 10 out of 10. They...
Read full review of GoAnywhere MFT »
Anonymous User
Senior Email Engineer at a legal firm
The technical support is pretty good. They've gotten better as the company has been growing. As far as sending an...
Read full review of Fortra's Agari »
Anonymous User
System Administration at a insurance company
Their support is great. They've always been there whenever we had any issues. They always provided a prompt courier...
Read full review of GoAnywhere MFT »
Anonymous User
Director of Enterprise Architecture and Integration Engineering at a financial services firm
Their support is good. We have a good relationship with customer support, our account manager, and the consulting...
Read full review of GoAnywhere MFT »
Anonymous User
Continuous improvement coordinator at a insurance company
They are good.
Read full review of Fortra's Automate »
Anonymous User
Lead Technical Support Engineer at a insurance company
In the past, the tech support that we got from Globalscape was very good. As of late, it has been far less impressive...
Read full review of Globalscape EFT »
Ravi Kumar Dake
Software Developer at a computer software company
I rate the Fortra support or customer service as a seven because the support was there every time. When we log a...
Read full review of GoAnywhere MFT »
MatthewPatrick
Director of Operations & HR at lascentstore
Regarding customer support, I face challenges sometimes. They're not always available, and you may need to wait for...
Read full review of Fortra's Automate »
Anonymous User
Project Assistant at a government
I rate GoAnywhere's support a nine out of ten. They're excellent.
Read full review of GoAnywhere MFT »

Review 1 of 30

Amr Abdelnaser
Senior Information Security Analyst at EastNets Holding Ltd.
We have not faced any issues to complain about.
Read full review of Invicti Web + API »
MarceloPrintac
VP Business Development at MultiPoint Ltd.
The Acunetix team is in Malta. They are very good, and they provide support over the phone. They are available 24...
Read full review of Invicti Web + API »
PrashantUppuluri
Solution Architect at a tech services company
The tech support is decent enough. Moreover, the local support of the distributors and the partners cover up most of...
Read full review of Invicti »
PrashantPatil
Senior Security Consultant at Verve Square Technologies
We contact technical support all the time and they are great. They resolve issues quickly and efficiently.
Read full review of Invicti »
Vishal Dhamke
Vice President Application Security North America at BNP Paribas
Tech support is really wonderful, and they are very helpful and prompt with responses as well. If we have some...
Read full review of Invicti »
JoelGeorge
Associate at Tata Consultancy
Their support was good. They were quite prompt with their responses. When we had any issues, we reached out, and they...
Read full review of Invicti »
Mohamed Abdel-Hassanein
Co-Founder and Business Development at TeCrypt
Regarding technical support from Invicti, I can say it is seven because sometimes they take time to respond,...
Read full review of Kondukto [EOL] »
JanetMuhia
Cyber Security Engineer at Spartec
* Experience: The technical support team is highly responsive, often addressing issues quickly regardless of time...
Read full review of Invicti »
Kunal M
Capability Center Leader, ETRM Platforms at Shell
I haven't had the opportunity to use customer support, so I'm unsure about its quality.
Read full review of Invicti »
Valavan Sivgalingam
Senior Manager, Security Engineering at ESS
We don't have any issues because Invicti's support was really good.
Read full review of Invicti »
Letsogile-Baloi
CEO at IMART OFFICE CONSULTANTS
I haven't contacted technical support because I'm supposed to be the first line of their support. If I need to...
Read full review of Invicti Web + API »
Anonymous User
Project Manager at a computer software company
Technical support was not overwhelmingly good, but it was okay. They couldn't provide solutions to every problem that...
Read full review of Invicti Web + API »
Anonymous User
IT Engineer at a aerospace/defense firm
Technical support is very professional, 10/10. They know what they are doing.
Read full review of Invicti »
Jagobandhu Some
Hardware Engineer at Ministry of Defense
I am not very satisfied with the customer support they provide. It tends to be quite time-consuming. When I raised a...
Read full review of Invicti Web + API »
Anonymous User
Security Analyst
I would rate the technical support at an eight out of 10.
Read full review of Invicti »
SivaPrakash
Senior Test Engineer II at a financial services firm
The technical support is really good. Whenever we experienced an issue, we just scheduled a call. It's not directly...
Read full review of Invicti Web + API »
Kamil Matusik
Head of Operations, Supply Chain at Lyreco Deutschland GmbH
The support is not perfect. The support could be improved. I often have to write to managers to push things.
Read full review of Invicti Web + API »
Saminda Jayawardene
Compliance Manager at a tech services company
We had to contact technical support some ago but not since then. Sometimes the blog provides support very well, and...
Read full review of Invicti Web + API »
Anubhav Goswami
Security Specialist at a tech services company
Technical support is fine. Whenever we have any queries the support is available. We have the paid version. We have...
Read full review of Invicti Web + API »
Anonymous User
Senior Security Engineer at a media company
Tech support is not a 24-hour. It's more of a ticketing-type of solution where you e-mail the support team. We always...
Read full review of Invicti Web + API »
Anonymous User
Senior Quality Control Manager at a insurance company
The technical support team was very helpful. They offered me a demo before I started using the tool, and the demo was...
Read full review of Invicti »
AhmedS. Younis
Retail Services Senior Manager at e-finance
I'm satisfied with the technical support.
Read full review of Invicti »
Abdullah Ozkan
Information Security Engineer at Tübitak Bilgem
The technical support from Invicti is very good and fast. I am highly satisfied with the response time and quality of...
Read full review of Invicti Web + API »
Srinivas Walikar
Senior Business Development Manager at Intouch World
The technical support from Acunetix is quite good, and I rate it eight out of 10.
Read full review of Invicti Web + API »
Anonymous User
IT Manager at a financial services firm
We have a pretty good team here and we try to be as independent as possible. We needed some help for the initial...
Read full review of Invicti Web + API »
Letsogile-Baloi
CEO at IMART OFFICE CONSULTANTS
I haven't contacted technical support because I am supposed to be the first line of their support. Contacting them...
Read full review of Invicti Web + API »
Anonymous User
Software Quality Assurance Engineer at ITONICS GmbH
The way they are communicating with users like us, yeah, we can give them 9 out of 10. :)
Read full review of Invicti »
Paolo Da Ros
Founder at a tech services company
I rate the technical support seven out of ten, which is average to me. I don't have special requests that would...
Read full review of Invicti »
Abdullah Ozkan
Information Security Engineer at Tübitak Bilgem
The technical support services are good.
Read full review of Invicti »
Anonymous User
Ex Senior Security Analyst and Onsite consultant at Paladion Networks
The technical support team was highly responsive and we used to get regular emails from their side, i.e., whenever...
Read full review of Invicti »

Review 1 of 30

Technical Support

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