Compare Hitachi Vantara vs Veritas

Hitachi Vantara

Based on 220 reviews.

Veritas

Based on 336 reviews.

Overview

Hitachi, Ltd. is a Japanese multinational conglomerate company headquartered in Chiyoda, Tokyo, Japan. It is the parent of the Hitachi Group and forms part of the DKB Group of companies. Hitachi is a highly diversified company that operates eleven business segments: Information & Telecommunication Systems, Social Infrastructure, High Functional Materials & Components, Financial Services, Power Systems, Electronic Systems & Equipment, Automotive Systems, Railway & Urban Systems, Digital Media & Consumer Products, Construction Machinery and Other Components & Systems.

Information Not Available

Sample Customers

Global-active device

BMW Group, Datev, Turk Telecom, Tel Aviv Stock Exchange

Hitachi ShadowImage

K&H, NCF, Aokang Group

Hitachi Thin Image Advanced

Net Credit Financial Group

Hitachi Universal Replicator

Shandong Telecom

Hitachi Ops Center Protector

LC Waikiki

Veritas Backup Exec

Beta Offshore

Veritas NetBackup

Beta Offshore

Veritas NetBackup Appliance

Beta Offshore

Veritas Resiliency Platform

Oncor

Veritas System Recovery

Mother's Nutritional Center, Occidental Technical Group

Popular Solutions

Pentaho Data Integration and Analytics

10 reviews

Hitachi Virtual Storage Platform

5 reviews

Pentaho Business Analytics

4 reviews

Veritas NetBackup

6 reviews

Veritas Backup Exec

5 reviews

Veritas NetBackup Appliance

10 reviews

Top Industries

Financial Services Firm

13%

Outsourcing Company

13%

Manufacturing Company

Construction Company

Financial Services Firm

11%

Outsourcing Company

10%

Construction Company

10%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Michelle Lawson
Principal Software Engineer at a tech vendor
My main use case for Pentaho Data Integration and Analytics is data transformation between databases, and I also used...
Read full review of Pentaho Data Integration and Analytics »
Bratislav Petkovic
Team Lead for Core Infrastructure at Raiffeisen bank Serbia
It is actually a SAN switch, not Brocade Ethernet switches. A switch with the Fibre Channel ports connects storage to...
Read full review of Hitachi TrueCopy »
Mir Gulzar Ahmed
IT Manager at Synergy Computers
We are using Hitachi NAS Platform in conjunction with NetApp, Fujitsu, and other server and storage solutions. These...
Read full review of Hitachi NAS Platform »
Elmehdi Bourehiyi
Storage Enginner at BNP Paribas
Hitachi Content Platform's metadata search feature is not used in any case. It was only used in one tenant designed...
Read full review of Hitachi Content Platform »
Julien Baluka
Founder at SJT Consult
We use Pentaho Business Analytics primarily as an ETL process to extract data, transform them, and load them into our...
Read full review of Pentaho Business Analytics »

Review 1 of 5

RahulSharma8
Storage Platform Engineer at Expedia Group
Veritas Alta Data Protection's primary use case is to back up S3 buckets and EC2 instances, containers, or mostly...
Read full review of Veritas Alta Data Protection »
SunilPanigrahi
Senior Manager at a logistics company
Veritas NetBackup is successfully used on a virtual platform where we are taking VM backups for almost 88 plus...
Read full review of Veritas NetBackup »
Charles Nwaokukwu
Head, Datacenter and IT Enterprise Applications at GTBANK
My main use cases for Veritas Enterprise Vault are for backup of databases and servers. We use it basically for...
Read full review of Veritas Enterprise Vault »
MohamedFekry
Enterprise Architect at vertowave

Read full review of Veritas NetBackup Appliance »
Nizar Radad
Head of IT Department at Qcon
My main use case for Veritas Alta Recovery Vault is to have backup for my Office 365 environment. For my Office 365...
Read full review of Veritas Alta Recovery Vault »

Review 1 of 5

Customer Service

FarrukhSyed
Head of Infrastructure at a financial services firm
I rate Hitachi support nine out of 10. Hitachi has local support teams that are available 24/7. They are all highly...
Read full review of Hitachi Virtual Storage Platform »
NiwasKumar
Deputy General Manager at Reliance Communications
We are satisfied with the solution's technical support.
Read full review of Hitachi VSP E Series »
Bratislav Petkovic
Team Lead for Core Infrastructure at Raiffeisen bank Serbia
Their technical support could be improved to be quicker, especially the first level of support.
Read full review of Hitachi Thin Image Advanced »
Patrick Ammann
Storage Administrator at Post CH AG
The solution's technical support is very professional and quick as long as it's a hardware-based issue. I rate the...
Read full review of Hitachi Virtual Storage Platform »
Joshua Kurian
Sr. Technical Architect at StarOne IT Solutions
I find their technical support satisfactory. I would rate it nine out of ten.
Read full review of Hitachi VSP E Series »
Bratislav Petkovic
Team Lead for Core Infrastructure at Raiffeisen bank Serbia
I would rate technical support from Hitachi a seven. When I contact support, the answer is not very fast, and they...
Read full review of Hitachi TrueCopy »
Atilla Celiloglu
Broadcast Technology Director at tv8
Technical support by Hitachi is adequate. I am a partner of Hitachi and not just a customer.
Read full review of Hitachi NAS Platform »
Adeniyi Oluwole
Senior Product Manager at Mitsumi Nigeria Limited
The companies I work with tell me they've had good experiences with Hitachi support and that the support engineers...
Read full review of Hitachi NAS Platform »
Christoph Darazs
System Engineer at a logistics company
We haven't had to use their support yet.
Read full review of Hitachi Virtual Storage Platform »
Patrick Ammann
Storage Administrator at Post CH AG
I have contacted Hitachi support for various issues several times. For hardware-related issues, they know their...
Read full review of Hitachi VSP 5000 Series »
Michelle Lawson
Principal Software Engineer at a tech vendor
I didn't really have to use customer support that often, but when I did, they responded pretty quickly. For the most...
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
Data Scientist at a tech services company
The open source strategy of Pentaho has resulted in a very active community which provided us all the support we...
Read full review of Pentaho Business Analytics »
Mahesh Wijenayaka
Head of Systems at a tech services company
In terms of the customer support, I can say it's a mixed reaction depending on the country. That's what we have...
Read full review of Hitachi Content Platform »
Anonymous User
Senior Software Engineer at a tech services company
Customer Service: 7/10 Technical Support: 7/10
Read full review of Pentaho Business Analytics »
Anonymous User
Data Developer at a tech services company
I use the Community Edition without support or customer service. I recommend the Pentaho Community Forums for...
Read full review of Pentaho Data Integration and Analytics »
Oscar Mejia
IT-Services Manager & Solution Architect at Stratis
We don't really use support. We tend to do everything on our own and solve any problems we have ourselves. We...
Read full review of Pentaho Data Integration and Analytics »
Anonymous User
CIO at a wellness & fitness company
Customer Service: I use the CE without support. Technical Support: I use the CE without support.
Read full review of Pentaho Business Analytics »
Anonymous User
Senior Storage Engineer
Customer Service: Good. Technical Support: Average.
Read full review of Hitachi Tiered Storage Manager [EOL] »
Anonymous User
Director at a tech consulting company
Technical support is good.
Read full review of Pentaho Business Analytics »
Giorgi Luarsabishvili
Sales Engineer at Orient Logic
The distributor needs more knowledgeable resources for technical support. It would be better to connect directly to...
Read full review of Hitachi Virtual Storage Platform »
Anonymous User
Ejecutivo De Cuentas Corporativas at a tech services company
On a scale of one to ten, I would rate their support an eight. It's good support; sometimes they take a bit to...
Read full review of Hitachi NAS Platform »
Anonymous User
Engineer at a tech company
Customer Service: 7/10 Technical Support: 7/10
Read full review of Pentaho Business Analytics »
Anonymous User
Technical Consultant at a wholesaler/distributor
I don't like Hitachi's technical support. They are there but it is not perfect and they are not very much help.
Read full review of Hitachi Virtual Storage Platform »
Darius Radford
Principal Solutions Architect at a computer software company
The technical support from Hitachi is very good.
Read full review of Hitachi ID Privileged Access Manager [EOL] »
Paulo Kennedy
Digital Development Specialist at Vittne Digital Teknologi
The customer support for Pentaho is rated seven out of ten. I have been working with their support for several years,...
Read full review of Pentaho Business Analytics »
Bilal Munir
Technical Architect at ASG Group
It depends on the level of support. If the call reaches a senior engineer, then the support is quite good. Level one...
Read full review of Hitachi VSP E Series »
Anonymous User
Data Modeller and Pentaho Integration Analyst at a financial services firm
Customer Service: 7/10 Technical Support: 7/10
Read full review of Pentaho Business Analytics »
Anonymous User
Storage Specialist at a financial services firm
Customer Service: GoodTechnical Support: Good
Read full review of Hitachi HiCommand Tiered Storage Manager [EOL] »
Anonymous User
Data Architect at a consumer goods company
Their tech support is awesome. They always answer and attend to any incidents that we raise.
Read full review of Pentaho Data Integration and Analytics »
Hugo Beltran
IT Infrastructure Manager at DISH
The technical support and services are good, strong.
Read full review of Hitachi Virtual Storage Platform »

Review 1 of 30

Mohammad Hussain
Network Administrator at KING FAHD MILITARY MEDICAL COMPLEX
We rarely need their help. I would give their technical support an 8.5 out of ten. We are satisfied.
Read full review of Veritas NetBackup Appliance »
VijayPandey
Presales System Engineer at Eden Infosol Pvt Ltd
The technical support for Veritas Backup Exec is very nice. Whenever we have called them, they have supported us on...
Read full review of Veritas Backup Exec »
Charles Nwaokukwu
Head, Datacenter and IT Enterprise Applications at GTBANK
Their support is great in terms of response time. However, the issue is that most calls aren't immediately resolved,...
Read full review of Veritas Enterprise Vault »
AsiyeYigit
CTO at Gantek
Veritas NetBackup is a robust and mature solution. However, there is some latency with its support process....
Read full review of Veritas NetBackup »
Rastislav Maniak
Partial Owner at Storage One
It's worth noting that Veritas has different support teams for different products, and the level of support can vary...
Read full review of Veritas System Recovery »
Mashood Atitebi
Global Core Infrastructure Engineer at Finning International Inc
We have local support. We are not connected directly to Veritas’s support team.
Read full review of Veritas NetBackup Appliance »
Daniel Ogola
Cloud Architect at Technology Associates Limited
Support is outsourced through a third-party vendor. I presume they should be excellent. It's a South African company,...
Read full review of Veritas Alta SaaS Protection »
Pramod-Talekar
Sr Service Engineer at a healthcare company
I've contacted support on multiple occasions and have found them to be helpful and responsive. We are satisfied with...
Read full review of Veritas NetBackup Appliance »
Mohammad Hassan Jaghel
System Engineer at a transportation company
Technical support is very good.
Read full review of Veritas NetBackup »
David Reder
Network Administrator
I've used their technical support. If you can get somebody who knows what they're doing, it's good; and if you get...
Read full review of Veritas Backup Exec »
Saravanan Jaganathan
Backup & Storage Architect at a pharma/biotech company
Technical support is not good. They are not quick, it could be faster. You don't get any support quickly. You have to...
Read full review of Veritas NetBackup »
JOSEPH RYTHER JUNIOR
Managing partner at Techmaster Serviços em Informática
I rate Veritas support eight out of 10. They have a local team here in Brazil, but they usually escalate to the...
Read full review of Veritas Alta SaaS Protection »
Anonymous User
DBA at a energy/utilities company
There are different types of technical support. They offer Gold and 24/7 monitoring, for example. The also offer...
Read full review of Veritas NetBackup Appliance »
Kolawole Ariyo
Senior Specialist at MTN
The technical support can be better.
Read full review of Veritas NetBackup »
Olivier Mougin
Architecte Backup at a comms service provider
It is important, when we chose a solution, that the customer service/technical support team could help us when we...
Read full review of Veritas NetBackup »
Anonymous User
System Engineer at a consultancy
I think their technical support is very good. Everything from their level 1 support up to their engineering support...
Read full review of Veritas NetBackup »
Anonymous User
Senior Manager at a financial services firm
When needed, we open cases within our backup team. An engineer then troubleshoots the issues and responds to any...
Read full review of Veritas NetBackup »
Anonymous User
Linux, Backup and Storage Administrator
10 out of 10.
Read full review of Veritas NetBackup »
Anonymous User
IT admin at a financial services firm
While technical support is good, it takes them a long time, for reasons unbeknownst to me, to resolve issues, which...
Read full review of Veritas NetBackup »
Edmilson Carames Bueno
Deputy Manager at DDS Informatica
The technical support is very good. Veritas is one of the best at providing technical support.
Read full review of Veritas Backup Exec »
Nikolay Gorbunov
Lead Engineer at a integrator
I would give technical support a rating of 8/10. They are good.
Read full review of Veritas NetBackup »
Nitin Mandlik
Senior Software Engineer at a manufacturing company
They provide a good level of support.
Read full review of Veritas NetBackup Appliance »
Anonymous User
General Manager at a comms service provider
Technical support is great.
Read full review of Veritas NetBackup »
Nuno Maia
Backup administrator at a government
Technical support is good enough. The support is better than for NetBackup.
Read full review of Veritas Enterprise Vault »
Vladimir Yakunin
Chief ingeneer at a tech services company
I do not have experience with their tech support.
Read full review of Veritas NetBackup »
Karthik-C
Solutions Architect at AspireNXT
The technical support has improved and is much better than it used to be.
Read full review of Veritas NetBackup »
Anonymous User
Sr. Tech Lead
Customer Service: 4.5/5 Technical Support: 4/5
Read full review of Veritas NetBackup »
Anonymous User
Network Engineer at a manufacturing company
I would give technical support a rating of nine out of 10.
Read full review of Veritas Backup Exec »
Anonymous User
CAD Engineer at a manufacturing company
The technical support is very good.
Read full review of Veritas Backup Exec »
Anonymous User
Advisor - Solution Architect at a computer software company
Technical support is good. If we find an issue, we get in touch with their support immediately.
Read full review of Veritas NetBackup »

Review 1 of 30

Technical Support

No Data Available

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