Compare JAMF vs SAP

JAMF

Based on 156 reviews.

SAP

Based on 1695 reviews.

Sample Customers

Jamf Pro

Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's

SAP Mobile Secure

Hilti Group, University of Kentucky, eBay, Kardinal Schwarzenberg'sches Krankenhaus, Ferrero, Beiersdorf AG, Bayer MaterialScience, Aareal Bank Group, Sagem, Heidelberg University Hospital, Deutscher Fussball-Bund, Savannah Cement Limited, Magazine zum Globus

Popular Solutions

5 reviews

6 reviews

10 reviews

23 reviews

SAP Business Data Cloud

44 reviews

SAP BusinessObjects Business Intelligence

12 reviews

Top Industries

Financial Services Firm

10%

Manufacturing Company

Media Company

Outsourcing Company

11%

Manufacturing Company

11%

Financial Services Firm

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Mohd Javed Khan
Lead Senior Consultant at Truglobal
I am still working on the same technology with Jamf Pro, Jamf Protect, and Jamf Compliance. I can answer questions...
Read full review of Jamf Pro »
Nick Rudman
Project Manager at Wells Fargo
I have been using Jamf Protect for four years and have utilized it for Apple assets to protect against threats and...
Read full review of Jamf Protect »
Robert Ojok
Systems Engineer Iii Apple Devices (Jamf Engineering) at a retailer
My main use case for Jamf Connect is for single sign-on. For mobile devices, we use Jamf Connect to sync the IDP...
Read full review of Jamf Connect »
MazharHusain
Technical Analyst at a tech vendor
We have around 1,500 Mac in ABM, but recently enrolled 1,000. We have created limited policies because Jamf for Mac...
Read full review of Jamf for Mac »
Anonymous User
Applications Analyst at a healthcare company
My main use case for Jamf School is managing devices in our classrooms. I was a campus tech at one point and we used...
Read full review of Jamf School »

Review 1 of 5

Salman Mukhtar Baig
SAP Technical Manager at VS Furniture Middle East
The usual use cases for SAP HANA Enterprise Cloud that I work with include many tools. At the time of the...
Read full review of SAP HANA Enterprise Cloud »
Pavlina Pankova
Competence Leader - BI at Sabris CZ s.r.o.
The usual use cases for SAP Analytics Cloud that I work with are to make it simple, either reporting, or planning, or...
Read full review of SAP Business Data Cloud »
Sravani Bodanapu
Intelligent Ops Journey Expert at ANZ Banking Group
My usual use cases for SAP Signavio Process Manager currently involve a bank migration project that is ongoing. The...
Read full review of SAP Signavio Process Manager »
MuhammadNadeem3
Manager Sap at PTCL

Read full review of SAP S/4HANA »
Anonymous User
Senior Advisor at a government
I have worked with SAP Adaptive Server Enterprise, SAP Adaptive Server Enterprise IQ, and Replication Server. I also...
Read full review of SAP Adaptive Server Enterprise »

Review 1 of 5

Customer Service

Amira Youssef
Server Administrator Coordinator at Cairo American College
We rely on third-party customer support, which is very good. However, my only concern with the direct customer...
Read full review of Jamf School »
Nick Rudman
Project Manager at Wells Fargo
The customer support is very proactive, helpful, and knowledgeable.
Read full review of Jamf Protect »
Amit-Sarkar
Apple Mobility Service Manager at ZONES PVT LTD
Jamf Connect's technical support team should be faster and able to understand the customer's pain point and give the...
Read full review of Jamf Connect »
Joost Van 'T Wout
Senior Endpoint Engineer (macOS/Jamf) at PVH Corp.
I never contacted technical support because I did not have any issues or questions that required their assistance.
Read full review of Jamf Connect »
Ashitosh Bankar
Jamf Consultant at Team Computers
Technical support is good, and they have technical knowledge, but they tend to be less responsive. There have been...
Read full review of Jamf Pro »
Amira Youssef
Server Administrator Coordinator at Cairo American College
The technical support from Jamf Pro is amazing.
Read full review of Jamf Pro »
Chetan Chawla
Lead Product Security Architect at a tech vendor
In my experience, Jamf Protect's customer support has been very positive overall. The support team is knowledgeable,...
Read full review of Jamf Protect »
Vinay-M
Solution Lead Engineer at a tech vendor
In very rare cases, with the type of implementation we use, we used to get support from Jamf, from Windows....
Read full review of Jamf Pro »
Ramnivas Verma
Senior Analyst at a tech vendor
I rate Jamf support nine out of 10.
Read full review of Jamf Connect »
Amira Youssef
Server Administrator Coordinator at Cairo American College
The customer support for Jamf Protect is pretty good. As I mentioned before, we are relying on the reseller, and they...
Read full review of Jamf Protect »
Amira Youssef
Server Administrator Coordinator at Cairo American College
Sometimes the support is not available twenty-four hours, and it would be great to get support whenever needed. I...
Read full review of Jamf Pro »
Pete C
Senior Infrastructure Engineer at Blue Cross Blue Shield of Illinois
They have friendly support that has shown remarkable improvement over the past few years.
Read full review of Jamf Pro »
Vinay-M
Solution Lead Engineer at a tech vendor
It's not too bad, but there is a delay in response to queries. We don't get responses as quickly as we would like....
Read full review of Jamf Connect »
Glenn Tommey
Apple Administrator | Jamf Service Manager at a university
If you decide to go with a hosted instance from a Jamf reseller/supplier, as we do, the reseller provides support in...
Read full review of Jamf Pro »
Christopher Kemp
Infrastructure Tech Arch Team Lead at Accenture
Customer support is very friendly and responsive. As your environment gets more complex, an elevated support contract...
Read full review of Jamf Pro »
Anonymous User
Mac Systems Engineer at Imagetext - Business IT Specialists
Over the past 6 years, I've only had to contact customer support twice and each time I got a resolution! Jamf...
Read full review of Jamf Pro »
Jens Kullander
CEO at a tech services company
Level 3 support is okay, according to what I hear from that department. When it's a level 3 question, no one expects...
Read full review of Jamf Pro »
Anonymous User
Applications Analyst at a healthcare company
The customer support for Jamf School is excellent.
Read full review of Jamf School »
Anonymous User
Apple Mac Specialist at a computer software company
I’ve had a couple of cases in the past and everything went fine. Jamf has always helped me.
Read full review of Jamf Pro »
Rahul Khanna
Senior Infrastructure Manager at a educational organization
When we have needed assistance, the technical support has been good.
Read full review of Jamf Pro »
Hitesh Sharema1
IT Compliance Project Specialist at Avizva
They're the best support team I've encountered after Dell. We used to say we had the best support from another...
Read full review of Jamf Protect »
Anonymous User
Mac Specialist at Compugen
I would say tech support has been great overall. Sometimes, it's a bit tricky to get the point across or even to...
Read full review of Jamf Pro »
Anonymous User
Network Administrator at a tech services company
I was in contact with support a lot in the past and they have been able to offer great assistance.
Read full review of Jamf Pro »
anonymous1
Endpoint Engineer Manager at a tech vendor
The customer service rating is four out of ten.
Read full review of Jamf Protect »
Anonymous User
Technical Account Manager at a computer software company
For technical support, I would rate my experience with an eight.
Read full review of Jamf Connect »
Anonymous User
Senior Macintosh Systems Administrator/ Task Lead/ Information Assurance Officer at a government
So far, every team that is assigned to my account has been very supportive and reaches out often just to check-in. I...
Read full review of Jamf Pro »
Anonymous User
Director, Client Services at a tech consulting company
The vendor support is excellent. I would rate it at eight out of ten points.
Read full review of Jamf Pro »
Randall Saeks
Apple Distinguished Educator at a manufacturing company
Support has been responsive to our needs.
Read full review of Jamf Pro »
Anonymous User
Systems & Cloud Architect at a computer software company
Customer support from Jamf Protect is good.
Read full review of Jamf Protect »
Anonymous User
Senior Support Specialist / Jamf Admin at a university
It's excellent. I'd rate their support a 10 out of 10.
Read full review of Jamf Pro »

Review 1 of 30

Kumar Saurav
Director - SAP BTP at Incture
I would rate the technical support as an eight out of ten. It could improve by providing quicker and more accurate...
Read full review of SAP Mobile Platform »
Imran Hafeez
Manager IT at a educational organization
Technical support from SAP is very good, and I would rate it nine out of ten.
Read full review of SAP HCM »
Roberto Vrito
SAP Infrastructure Consultant at Equatorial Energia S.A.
The technical support team has been responsive and helpful, addressing issues and providing solutions promptly...
Read full review of SAP S/4HANA Cloud »
SrinivasReddy2
Consultant at British Council
At our company, we reach out to customer support very frequently for daily issues. The customer support team is...
Read full review of SAP S/4HANA »
Oswaldo Ruette
Project manager at Acsys Consulting
We provide support, maintenance, and operation continuity for our clients.
Read full review of SAP Portfolio and Project Management »
Eshvanth Singh G
Practice Director at a tech services company
We have been in touch with the support but most of the problems we handle ourselves. I rate the technical support a...
Read full review of SAP Business One »
Irina Dewi
Senior Public Policy Specialist at a mining and metals company
The company provides good service and accompanying support.
Read full review of SAP SuccessFactors »
Milton Palacios
Sales Manager BI at Exxis
The technical support from SAP Business One on AWS is great.
Read full review of SAP Business One »
Ranjan Dwivedi
Information Technology Business Development Manager at Softcore Solutions Pvt. Ltd
The support typically provides query resolution for the customers and customization if it is required. I rate the...
Read full review of SAP Business One »
JavedKhan1
SAP Security/GRC Manager at Tata Consultancy
I work for a parent company, and they have some other vendors to whom we provide support because we work for tech.
Read full review of SAP ERP »
Renelia Villanueva
Vice President & Group Head People & Workplace Management at PLDT Enterprise
We are in constant coordination with SAP Philippines and the SuccessFactors team. We have been coordinating with them...
Read full review of SAP SuccessFactors »
Anonymous User
Planning Analyst at a healthcare company
Technical support is good. I contacted SAP about an issue on a Friday afternoon and was able to speak with an SAP rep...
Read full review of SAP Lumira [EOL] »
Venkata CH
Technical Manager at Vupico
The solution's technical support is good.
Read full review of SAP BW4HANA »
SanjeevNellicherry
Operations Change at Morgan Stanley
Their support is okay. Sometimes, we find that the turnaround time isn't as great and it can sometimes takes a few...
Read full review of SAP Signavio Process Manager »
VishalGuthula
Sr. Software Engineer at a tech company
The tech support is pretty good.
Read full review of SAP BusinessObjects Business Intelligence »
Clement Yu
Digital Learning Specialist at Lane Crawford
I don't generally reach out to technical support. It's not that the system doesn't work; it's just that we don't...
Read full review of SAP SuccessFactors »
Anonymous User
Director - Customer Intelligence at a manufacturing company
Customer Service: Same as most large companies. Ok. Technical Support: Ok. We had the benefit of a Platinum...
Read full review of SAP Data Services »
Anonymous User
Associate Consultant at a tech vendor
Technical support is very good. We can raise an incident with SAP, in the SAP portal, and they respond based on the...
Read full review of SAP BusinessObjects Business Intelligence »
Anonymous User
Senior Consultant
I would rate the technical support at 8/10, as it is good but expensive.
Read full review of SAP Business Suite »
reviewer8857240
Program manger at a consultancy
For technical support from the vendor SAP, I would rate them based on their responsiveness and effectiveness.
Read full review of SAP HANA »
Micky Ba
SAP technical consultant at N
The technical support services are very good.
Read full review of SAP NetWeaver »
GB432
Manager of Architecture/Design at a government
Not good. SAP does resolve issues in time.
Read full review of SAP BusinessObjects Business Intelligence »
Saptak Samadder
Assistant Manager at Kashiv Biosciences
My impression of SAP HCM's technical support is great, as we get a lot of help and good feedback from them. The...
Read full review of SAP HCM »
Anonymous User
Group Learning and Development Specialist at a manufacturing company
I have contacted the solution's technical support, and I feel that though they are professional, they weren't very...
Read full review of SAP SuccessFactors Learning »
Naina Wahab
SAP Project Manager at Doha Petroleum Construction Co. Ltd. (DOPET)
We communicate with SAP S_4HANA Cloud technical support occasionally, especially when using the 2018 version, where...
Read full review of SAP S/4HANA Cloud »
SEAN Justine
Works
Technical support is good. I would rate them an eight out of ten.
Read full review of SAP S/4HANA Cloud »
Anonymous User
SAP SuccessFactors Consultant at a tech services company
We have found tehtechnical support team for this solution Speaker 2: Because they are responsive, they would be very...
Read full review of SAP SuccessFactors »
Ahmad Kamal
Civil Engineer at gieco
We take the first level of support from a partner. They have not been very good. We are thinking of replacing the...
Read full review of SAP S/4HANA »
SandrinePluvinet
process and methods manager at Altitude Infrastructure
There are no issues with the software. I would rate their technical support a ten.
Read full review of SAP Signavio Process Manager »
Anonymous User
IT at a marketing services firm
I am satisfied with the technical support provided by SAP. I would rate their technical support as excellent.
Read full review of SAP BusinessObjects Business Intelligence »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.