Compare Nasdaq vs Nexthink

Nasdaq

Based on 1 review.

Nexthink

Based on 48 reviews.

Sample Customers

Popular Solutions

Boardvantage

0 reviews

Nexthink

27 reviews

Top Industries

Financial Services Firm

15%

Healthcare Company

13%

Construction Company

11%

Manufacturing Company

Healthcare Company

13%

Financial Services Firm

13%

Manufacturing Company

11%

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Works at a educational organization
Our primary use case for this solution is board management.
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Review 1 of 1

Puneet-Singh
Assistant consultant at TCS
Nexthink served as an enhanced version of disk cleanup for our organization. Earlier, disk cleanup used to clear only...
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Review 1 of 1

Customer Service

No Data Available

Ronny Sonck
Pre-Sales specialist Workplace | Digit'all User at Econocom
Technical support is good.
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Gfxg Markham
cloud support engineer at a energy/utilities company
I haven't had a lot of direct interaction with Nexthink's customer support team because my role is primarily on the...
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Lakshmana Kumar Si
Technical Lead at a tech services company
When I reach out to the Nexthink support team, they are very friendly. They take at least two to three hours to reply...
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InderjeetSingh2
IT Administrator at a tech vendor
The technical support team is very responsive, providing quick assistance and effective follow-up on support tickets.
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Nawar Al Mallouhi
Senior System Administrator at The Shared Electronice Banking Services
I needed to contact technical support two or three times and I requested help from the vendor, or actually from the...
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Ravindra G Palankar
Senior Technical Specialist at a tech vendor
Nexthink's customer support is good.
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Makarand-Shrikhande
Sr. Architect at LTI - Larsen & Toubro Infotech
Vendor support is rated ten out of ten, indicating high satisfaction with customer service and support.
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Nikolay Shved
Head of Global IT Delivery at a transportation company
The technical support is best-in-class because we have 24-7 hour support, and they are responsive and helpful. I rate...
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Amarpreet-Singh
Global Service Architect at Atos
The technical support is good. We have a director for professional support with Nexthink.
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Gehad Said
Senior Presales Solutions Engineer at rawasedtech
Nexthink support is slow when we open a new case, and support handles the case with us each time.
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SumitKumar18
Senior SME at Microland Limited
Technical support sometimes has delays, similar to SysTrack, and I rate it nine out of ten.
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Amit Dayanath Singh
Senior Program Manager -IT at R1 RCM
Customer support is good and could be better.
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Anonymous User
Senior Engineer at a tech vendor
Whenever my team has to reach out to Nexthink's support team for help with technical issues, troubleshooting, or...
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Anonymous User
Customer Support Engineer at a financial services firm
Customer support is good.
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Sergio
Digital Solutions Consultant at a tech consulting company
The technical support for this product is very good. They reply quickly and are very helpful.
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Amritsparsg Gupta
Infra Engineer at a tech vendor
The customer support is very good.
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Anonymous User
Second Level Support Team Leader at a consultancy
I would rate their tech support during deployment and post-deployment, both, very highly. We've logged a couple of...
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Jaspreet-Singh
Security Administrator at Dev Information Tech Pvt Ltd
I have never contacted the solution's technical support.
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Alokkumar Gupta
System Engineer at Dell Technologies
Customer support is also very good. I already confirmed in my first interactions that I am a reseller, so sometimes I...
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Anonymous User
Senior System Architect at a tech services company
I've never contacted the technical support from Nexthink, but colleagues have told me that they are very good.
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Yogita Rajurkar
Technical Specialist at a tech vendor
Nexthink customer support is adequate; however, I have not had a very good experience. I had an open ticket with...
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Anonymous User
Analyst at a tech vendor
Nexthink's customer support is excellent, on point, and very proactive.
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Anonymous User
Cloud Soc Design Consultant at a tech vendor
Customer support for Nexthink is helpful and supportive, and they help us with any request.
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Anonymous User
Software Engineer at a university
I do not recall how Nexthink's customer support operates based on my training or any experience I may have had...
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Anonymous User
Advisor at a tech vendor
The customer support is very easy to contact, and they respond instantly whenever we have issues with remote actions...
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Anonymous User
Analyst at a tech vendor
Customer support is one thing which needs to be improved; support team members are slow to respond, and they take a...
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Anand Boudh
Senior Specialist – EUC Tools at HCL Technologies
It is the best support that I have received from any application vendor. I am the admin for three applications within...
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Manish_Sharma
Technical Manager at a recreational facilities/services company
Customer support is okay; it is fine and I do not face many challenges with the support, as it is good.
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Puneet-Singh
Assistant consultant at TCS
Customer support for Nexthink is a pain point due to unclear SLAs and requests for logs that are not needed. We have...
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Anonymous User
Consultant at a tech services company
The technical support is satisfactory but the first level of support needs improvement. They do not have a lot of...
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Review 1 of 30

Technical Support

No Data Available

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