Compare Perforce vs Rubrik

Perforce

Based on 168 reviews.

Rubrik

Based on 116 reviews.

Sample Customers

Popular Solutions

3 reviews

20 reviews

5 reviews

8 reviews

2 reviews

Rubrik NAS Cloud Direct

3 reviews

Top Industries

Outsourcing Company

12%

Financial Services Firm

11%

Manufacturing Company

11%

Construction Company

11%

Financial Services Firm

11%

Manufacturing Company

Computer Software Company

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Nirav Patel
Senior QA Engineer at a tech vendor
My main use case for BlazeMeter revolves around working on a web application with lots of data on the backend. I use...
Read full review of BlazeMeter »
Priyanshu k
Release Train Engineer at Flash Ai
Perforce Delphix serves as our main solution for continuous compliance, and the intuitive graphical interface...
Read full review of Perforce Delphix »
Krishna M Gopalakrishnan
Manager, Quality, Functional Safety, Cybersecurity Embedded Processing at a manufacturing company
I work on tools such as Klocwork, LDRA, as well as Jira and Confluence, focusing more on the software quality...
Read full review of Klocwork »
Daniel Kirschner
Technical Lead, Methods & Tools at Volkswagen
We use Helix Core in our software development processes as a configuration management solution. Our typical use cases...
Read full review of Helix Core »
Marco Wwrthon
CEO at VonatelNetworks
The main use for Zend in my last client project was for an API Gateway that is used for alerting and monitoring.
Read full review of Zend »

Review 1 of 5

Neelash Nair
Principle Tech Architect at Unisys
I have been working with Rubrik Data Security Posture since 2016-2017. I have been working with Rubrik Data Security...
Read full review of Rubrik Data Security Posture »
AmarpreetSingh
Technical Architect at a tech vendor
I am using Rubrik Go mostly for VM backups and SaaS backups.
Read full review of Rubrik Go »
Evans Asomah
Senior IT Analyst at a government
My main use case for Rubrik NAS Cloud Direct is that we have a different set of workloads. Our entire M365 is backed...
Read full review of Rubrik NAS Cloud Direct »
Anonymous User
Senior Technical Support Engineer at a tech services company
We have been working with Rubrik product, the cloud backup solution, implemented with the storage space direct. That...
Read full review of Rubrik »

Review 1 of 4

Customer Service

SivaneshWaran
Head of Customer Succes at a tech services company
The customer support team are responsive and provide support via email and phone. I would rate them a five out of five.
Read full review of Klocwork »
Rahul Shah
Principal Software Automation Engineer at PubMatic
For support, I generally use Google or other online sources.
Read full review of BlazeMeter »
Bharat Malik
Senior Automation Engineer at RBC
The Perfecto technical support is good. We have had to raise multiple tickets for some of the issues that we've...
Read full review of Perfecto »
Ryan Mohan
Quality Assurance Manager at a financial services firm
Technical support is absolutely phenomenal. I've worked with them very closely on many occasions. Whether it's...
Read full review of BlazeMeter »
Sameer Bakshi
Test Specialist at IBM
Their technical support is very good. They immediately respond to our queries and try to resolve them in the best way...
Read full review of Perfecto »
Manoj Raghavendra
Director at SMKR Consultancy LLP
I did not need to contact BlazeMeter's customer service as my usage was quite specific and clear, along with prior...
Read full review of BlazeMeter »
Richajoshi Joshi
Senior Software Engineer at Virtusa Global
Customer support from Perforce Delphix is excellent, as they are very helpful and provide timely solutions.
Read full review of Perforce Delphix »
Anonymous User
Chief Technology Officer at a non-profit
Any questions we had were addressed promptly by knowledgeable individuals.
Read full review of BlazeMeter »
Anonymous User
Owner/CEO at a tech services company
Customer Service: It's great. Technical Support: It's great.
Read full review of Helix ALM »
Anonymous User
Works
I would rate the technical support as 9/10, as I used it quite a few times. There was one instance where there was a...
Read full review of BlazeMeter »
Swati P
Deputy Manager Quality Assurance at eInfochips
Technical support is quite good. We have a vendor partner in India and they do a good job of supporting us.
Read full review of Klocwork »
Anonymous User
Student at a university
The customer support from Perforce Delphix is great. It has been consistent, and whenever we raise a ticket, we get...
Read full review of Perforce Delphix »
BurhanShakil
Systems Engineer at Harvard University
Their technical support has been really good. We have used Puppet technical support as well as third-party support...
Read full review of Perforce Puppet »
Anonymous User
Technical Consultant at Atgen Software Solutions LLP
We are highly impressed with their technical support and I would give it a 9 out of 10 rating.
Read full review of Perforce Puppet »
Anonymous User
Assistant Vice President at a tech services company
We actually did reach out to the technical support and it was all right, not great. We didn't get the answers we needed.
Read full review of Perforce Acana »
Anonymous User
Manager, Operations at a tech vendor
The customer support for Perforce Delphix is excellent. For a P1 ticket, it gets resolved within two to four hours....
Read full review of Perforce Delphix »
Anonymous User
Director, QE Automation & Analytics at a financial services firm
The technical support is good. Our service-level agreement states that if we open a ticket, it has to be resolved...
Read full review of Perfecto »
Anonymous User
Regional Head Customer Experience at a financial services firm
We have had contact with technical support and they are good. We have no issues with them.
Read full review of Perfecto »
Anonymous User
Senior Platform Engineer at a media company
The customer support for Perforce Delphix is good. I would rate the customer support around seven to eight.
Read full review of Perforce Delphix »
Riham Elkomy
Principal Software Engineer at Valeo
Technical support is very good. They are very supportive. In my case, they have been excellent.
Read full review of Klocwork »
Anonymous User
IT Consultant at a tech services company
10 out of 10.
Read full review of Perforce Delphix »
Anonymous User
Senior Database Administrator at a tech services company
The customer support for Perforce Delphix, based on my experience, is initially not easy to reach, but in the...
Read full review of Perforce Delphix »
Farjad Alam
Automation Tester at IGM Financial
The technical support gets back to us within a few days. I have not used it that much and I don't have complaints,...
Read full review of Perfecto »
Ravi
Software Solutions Engineer at Meteonic Innovation Pvt. Ltd.
Technical Support is very good. They took only hours to resolve most of my issues.
Read full review of Klocwork »
Sivanesh Waran
Sr. Software Solution Engineer at Meteonic Innovation Pvt Ltd at Meteonic Innovation Pvt. Ltd.
Customer Service: Customer service is great. We are getting responses from support within a day. The local support (I...
Read full review of Klocwork »
DheerajMathur
Senior Unix Engineer at a financial services firm
We've never had any issues with the product, therefore we've never had to reach out to technical support. I can't...
Read full review of Perforce Puppet »
WaqarTufail
Automation Architect at Aion Digital
The customer service is not available 24/7, which affects its rating. I would rate it as a seven because they respond...
Read full review of BlazeMeter »
Sharathp Sherep
Sr Engineer at Synopsys Inc
I chose the rating of nine because Helix has the features it offers, the scalability solutions it offers, and the...
Read full review of Perforce Delphix »
Anonymous User
Principal Consultant - Business Analysis / Project Management / Account Management at a tech consulting company
Easy to use and effective.
Read full review of BlazeMeter »
Analyn Garbosa
Project Manager at a financial services firm
The technical support has been very helpful. Whenever we raise a ticket from the support website portal, they reach...
Read full review of Perfecto »

Review 1 of 30

Amit Motiwale
Senior Principal Architect /Practice Lead -Storage and Backup at a computer software company
The customer service and support are good.
Read full review of Rubrik »
Jaspreet k
Head Of The Development at Flash AI
Customer support for Rubrik NAS Cloud Direct is exceptional. We had an interaction last week, and they resolved the...
Read full review of Rubrik NAS Cloud Direct »
Boomchi Kumar
Director at Trace3
The solution’s technical support is very good.
Read full review of Rubrik Go »
Ovadya Rachamim
Storage & Data Protection Team Leader at TeraSky
Rubrik's technical support is excellent. They handle issues efficiently, and if escalation is needed, they manage it...
Read full review of Rubrik »
GopalSetia
Pre Sales Solution Architect at a tech vendor
I still need to get feedback on Rubrik's support. I think that regarding the feedback, we never faced many issues on...
Read full review of Rubrik »
Ibrahim Hasan
Sales Manager at Beta Information Technology
Customer service and support for Rubrik are rated an eight out of ten, indicating a good level of responsiveness and...
Read full review of Rubrik »
Maan Othman
Senior System Engineer at a comms service provider
They are very impressive. Their support is good, and they are cooperative.
Read full review of Rubrik »
Anonymous User
CTO at a tech services company
While the support is generally good, there have been instances where response times could have been quicker, but...
Read full review of Rubrik »
Anonymous User
Network Specialist, Information Technology at a university
The support from Rubrik is excellent. They do support tunnels on the back end, and you can simply email support and...
Read full review of Rubrik »
Anonymous User
Vice President Information Technology at a tech services company
We faced no significant challenges while integrating Rubrik with our IT infrastructure. Their support team was...
Read full review of Rubrik »
Jewemars Christian Riano
Service Delivery Consultant at a tech services company
In terms of escalating tickets or bugs, they are very quick in terms of their support system.
Read full review of Rubrik »
David-Simpson
Software Administrator at a university
We have been very pleased every time that we have had to contact their support. Their support has been really good.
Read full review of Rubrik »
Daniel Stedman
Senior Solutions Consultant at VNQ Systems
The response time of the solution's technical support team is helpful. It provides detailed feedback on the issues as...
Read full review of Rubrik »
Ronald Chan
Head Of Solutions Consulting at Vsceptre
I have been dealing with Rubrik Go as well. I can share some high-level information about Rubrik, but it may not be...
Read full review of Rubrik Go »
HarishKumar6
Senior System Engineer at Goya Foods
Rubrik provides excellent customer service and technical support. I would rate their customer service a nine out of ten.
Read full review of Rubrik »
Mischa Donker
Cloud and Virtualisation Specialist at VodafoneZiggo
All of the Rubrik engineers know everything about their products.
Read full review of Rubrik »
Grant Hendricks
Systems Architect at Cardtronics
Rubrik has the best vendor support that I've dealt with. They're probably the best. They're the most knowledgeable,...
Read full review of Rubrik »
Specialist2403
Infrastructure Specialist at a comms service provider
We have contacted technical support a couple of times and they are good. They are very responsive. Technically, they...
Read full review of Rubrik Go »
Anonymous User
Ecosystem Solution Architect Lead for UK, Ireland, Arfica at a consultancy
The times I've worked with them, the customer service and support were just a little bit slow, but they're still very...
Read full review of Rubrik »
Anonymous User
IT Manager at a manufacturing company
We have dealt with technical support in the past. In fact, we have three open cases right now. They've been pretty...
Read full review of Rubrik »
Matthew Vallandingham
Systems Administrator at Churchill Downs
We have had training sessions. We used customer support once, and they resolved the issue immediately.
Read full review of Rubrik »
Anonymous User
Account Manager at a tech services company
Excellent and speedy, too.
Read full review of Rubrik »
Anonymous User
Network Specialist, Information Technology at a university
Support is very friendly, easy to work with, and showed great expertise in the product.
Read full review of Rubrik »
Kammara Bheemanna
Information Technology Specialist at LIGHTHOUSE DOCUMENT TECHNOLOGIES, INC
The implementation process is straightforward with simple clicks, cluster implementation, discovery, and adding...
Read full review of Rubrik »
Sheldon Mollineau
Senior system Engineer at Thomas Jefferson University Hospital
When you sign a contract with them, support is a part of the package. Their tech support was very knowledgeable. They...
Read full review of Rubrik »
Anonymous User
Head of IT Infrastructure at a university
Five star rating: Calls are picked up and managed through constant communication to ensure a speedy resolution.
Read full review of Rubrik »
Nathan Monk
Managing Consultant at a consultancy
Rubrik’s technical support has been phenomenal! They are extremely quick to respond and 99% of the time, they are...
Read full review of Rubrik »
Anonymous User
Director of Technology at a financial services firm
Our experience with technical support has been great. We had a couple of questions in the beginning, so we interacted...
Read full review of Rubrik »
Anonymous User
Systems Engineer
Customer Service: A 10 out of 10. Technical Support: A 10 out of 10.
Read full review of Rubrik »
Anonymous User
Senior Technical Support Engineer at a tech services company
They are quite responsive, and their solution part is quick delivering. Case handling is very short. That was a good...
Read full review of Rubrik »

Review 1 of 30

Technical Support

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