Compare SentinelOne vs Xcitium

SentinelOne

Based on 510 reviews.

Xcitium

Based on 30 reviews.

Latest Research

Buyer's Guide

Comodo Advanced Endpoint Protection vs. SentinelOne Singularity Endpoint

September 2026

Comodo Advanced Endpoint Protection vs. SentinelOne Singularity Endpoint

Updated: September 2026

Buyer's Guide

Comodo MDR vs. SentinelOne Wayfinder Threat Detection and Response

September 2026

Comodo MDR vs. SentinelOne Wayfinder Threat Detection and Response

Updated: September 2026

Buyer's Guide

Comodo Advanced Endpoint Protection vs. SentinelOne Singularity Endpoint

September 2026

SentinelOne Singularity Endpoint vs. Comodo Advanced Endpoint Protection

Updated: September 2026

Buyer's Guide

Comodo MDR vs. SentinelOne Wayfinder Threat Detection and Response

September 2026

SentinelOne Wayfinder Threat Detection and Response vs. Comodo MDR

Updated: September 2026

Sample Customers

SentinelOne Singularity Endpoint

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank

SentinelOne Wayfinder Threat Detection and Response

Norwegian Airlines, TGI Fridays, AVX, FIMBank

Comodo Advanced Endpoint Protection

Christian Motorcyclists Association, City of Thousand Oaks, City of Danville, HRI Properties

Popular Solutions

SentinelOne Singularity Endpoint

116 reviews

SentinelOne Singularity Cloud Security

58 reviews

SentinelOne Wayfinder Threat Detection and Response

16 reviews

Comodo Advanced Endpoint Protection

2 reviews

Comodo cWatch

0 reviews

Comodo MDR

1 reviews

Top Industries

Financial Services Firm

Outsourcing Company

Manufacturing Company

Computer Software Company

Construction Company

12%

Outsourcing Company

10%

Comms Service Provider

10%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Vaibhav Mahendra Kolhe
Soc Analyst at Softcell Technologies Limited
The primary use cases for SentinelOne Singularity Complete include endpoint security to detect, prevent, and respond...
Read full review of SentinelOne Singularity Endpoint »
Dev Reshwal
Technical Support Executive at Softcell Technologies Limited
In my daily work, the main use case for SentinelOne Singularity AI SIEM is creating rules, fine-tuning, source...
Read full review of SentinelOne Singularity AI SIEM »
Md Rafique
Desktop support Engineer at a outsourcing company
My primary use case for SentinelOne Wayfinder Threat Detection and Response is to proactively detect, investigate,...
Read full review of SentinelOne Wayfinder Threat Detection and Response »
GANESAN K
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Purple AI addresses queries and analysis on threats. If you have a threat incident while using the SentinelOne...
Read full review of Purple AI »
KetanPatel7
Software Developer at Softcell Technologies Limited
I have recently used SentinelOne Singularity Cloud Security. We also have the CrowdStrike EDR tool, which is similar...
Read full review of SentinelOne Singularity Cloud Security »

Review 1 of 5

Navin Mohinani
CEO at Forte IT Solutions
The major use case for the product is mainly for endpoint security and endpoint management.
Read full review of Comodo MDR »
Bernardo Murillo
Director De Netquatro at Netquatro
I use the solution to detect vulnerabilities in the site.
Read full review of Comodo cWatch »
Timothy Muriithi
Chief Information Officer at a tech consulting company
I'm personally reviewing Xcitium Open EDR. We haven't started selling it as a solution to other people. The client is...
Read full review of Open EDR »
Ishan Kukreti
Director at IP Infotech Pvt. Ltd.
The use case for the Comodo Advanced Endpoint Protection solution is very simple. Everyone is looking for a...
Read full review of Comodo Advanced Endpoint Protection »
Anonymous User
Owner
Comodo RMM is a very good product. I've used it with one of my daycare clients, and we connect quite right. When they...
Read full review of Comodo RMM »

Review 1 of 5

Customer Service

Kandregula Sathvik
Threat Engineer at Proficio
Experience with customer service and technical support has been primarily with tech support because, during the...
Read full review of SentinelOne Singularity Endpoint »
Ashraf Razi
Sr. Security Engineer at a energy/utilities company
The technical support is acceptable, and I would rate it at eight.
Read full review of SentinelOne Singularity Cloud Security »
Sai Srinivas K
Security engineer at Razorpay
The technical support response time is good. For feature requests, they can be a little slow.
Read full review of SentinelOne Singularity Cloud Security »
Mitchell Ayers
IT Manager at a construction company
I contacted their technical support at the very beginning when I was rolling things out, but it was not a major...
Read full review of SentinelOne Singularity Endpoint »
Chris East
IT Manager at a tech vendor
Technical support is quick and provides great documentation to explain issues and remove agents.
Read full review of SentinelOne Singularity Endpoint »
GANESAN K
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Customer support could be better. Customer support could be better because it is frequently transferred to various...
Read full review of SentinelOne Singularity AI SIEM »
Prince Joseph
Group Chief Information Officer at NeST Information Technologies Pvt Ltd
The partner that we have and the support that we get from the SentinelOne Singularity Cloud Security team in the...
Read full review of SentinelOne Singularity Cloud Security »
Krishna R
DGM. Technical Security at a tech services company
I have contacted SentinelOne support via TAC lines for understanding suspicious behavior, and they help drill down...
Read full review of SentinelOne Singularity Endpoint »
Al Rosado
Network Manager at a performing arts
I've barely contacted technical support. I've only spoken to sales in regard to demos. I had to call support once...
Read full review of SentinelOne Singularity Cloud Security »
Mallappa Bagi
Security Analyst at R V college of Engineering
The tech support is really good. We get responses on time, as defined in the SLAs.
Read full review of SentinelOne Singularity Endpoint »
Michael Streaker
Senior Engineer - Cybersecurity at a comms service provider
Customer support for SentinelOne Singularity Endpoint is excellent; we receive quick answers when we need them.
Read full review of SentinelOne Singularity Endpoint »
Dev Reshwal
Technical Support Executive at Softcell Technologies Limited
I have contacted the technical support or customer support, and this is the most significant reason we are using...
Read full review of SentinelOne Singularity Endpoint »
Ian Sterling
Analyst Information Security at a healthcare company
I am blown away by their support. Every time I reach out to my customer service manager, they are returning questions...
Read full review of SentinelOne Singularity Endpoint »
Anniki Iskandar
Junior Security Analyst at ITSEC Asia
I have experience with the technical support and customer service of SentinelOne Singularity Cloud Security. During...
Read full review of SentinelOne Singularity Cloud Security »
Nagendra-Nekkala
Service Delivery Lead (General Manager)–IT Operations at WAISL Limited
The technical support takes time to respond to our tickets.
Read full review of SentinelOne Singularity Endpoint »
Jestoni Paglinawan
System Engineer at a tech services company
The technical support is quick and very helpful. They often response within the day or by the next business day.
Read full review of SentinelOne Singularity Endpoint »
Prathamesh Borse
Cloud engineer at a construction company
Sometimes, the response time of the support team is lagging.
Read full review of SentinelOne Singularity Cloud Security »
Anonymous User
Enterprise Security Director at a comms service provider
The support team is very collaborative. We have a dedicated account manager who is also a part of our support line....
Read full review of SentinelOne Singularity Endpoint »
Dennis Becker
Managing Director at MaDaTec GmbH
I would rate the actual technical support from SentinelOne Vigilance a nine.
Read full review of SentinelOne Wayfinder Threat Detection and Response »
Hima Greshma Suri
DevOps Lead at KredX
I rate Cloud Native Security support nine out of ten. They solve issues within the agreed-upon period. They're...
Read full review of SentinelOne Singularity Cloud Security »
Anish Varma
Network Security Engineer at Softcell Technologies
There have been a number of scenarios where I have felt that this is not my area of expertise to manage. In those...
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
Principal Security Analyst at a tech services company
The technical support ticket for the issue we had with getting the agent installed in our PBS image took almost a...
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
Cybersecurity Manager at a comms service provider
I rate SentinelOne support eight out of 10. SentinelOne offers excellent support.
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
Sr. Security Engineer at a financial services firm
The support team is hard to get a hold of.
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
Information Security Officer at a tech vendor
My experience with the technical support of Singularity Platform is that they write us back semi-quickly. If I were...
Read full review of SentinelOne Singularity Endpoint »
Mohsinoddin Mohammed
Senior Information Security Principal at a venture capital & private equity firm
I rate their technical support as very responsive and good. Whenever I raise a ticket regarding any product or...
Read full review of SentinelOne Wayfinder Threat Detection and Response »
SUPPHAKORN SIPHUMI
Solutions Architect at a tech services company
I have not used their support so far.
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
IT Engineer at a venture capital & private equity firm
Technical support was good.
Read full review of SentinelOne Singularity Identity »
Anonymous User
Executive Director, Information Security & Compliance at a healthcare company
The SentinelOne Vigilance has excellent customer service.
Read full review of SentinelOne Wayfinder Threat Detection and Response »
Anonymous User
Senior IT Support Engineer at a outsourcing company
I think their technical support has some problems with scanning on the Linux machine, but other than that, everything...
Read full review of SentinelOne Wayfinder Threat Detection and Response »

Review 1 of 30

Muhammad Waziruddin Ansari Ansari
Technical Account Manager at AquaOrange
The technical support is great. They respond to questions very fast and in a very good manner. Whenever we have an...
Read full review of Comodo Advanced Endpoint Protection »
Timothy Muriithi
Chief Information Officer at a tech consulting company
I haven't contacted Comodo support yet. Mostly, I'm getting help from videos and forums. I can check other queries...
Read full review of Open EDR »
Donald Baldwin
Principal Enterprise Architect at Aurenav Sweden AB
We very rarely have to use technical support, but when we've had to call them it's not been an issue. It's pretty quick.
Read full review of Comodo Advanced Endpoint Protection »
CHATHURANGA-JAYAWEEEA
Product Security at Plexus Global (Pvt) Ltd
I've contacted support in the past for patch requests. They have been fine in terms of support. Typically, within...
Read full review of Comodo Advanced Endpoint Protection »
MichaelNdwiga
IT Officer at cityeyehospital
It takes a lot of time to get through the support.
Read full review of Comodo Advanced Endpoint Protection »
Bernardo Murillo
Director De Netquatro at Netquatro
When I have issues, I contact the support team. I do not have any issues with support. Support is good.
Read full review of Comodo cWatch »
SAMUELMWANGI
Director at Calidad Systems Limited
We have no prior experience with technical support. I can't speak to how helpful or responsive they are. I've never...
Read full review of Comodo Advanced Endpoint Protection »
Navin Mohinani
CEO at Forte IT Solutions
The technical support from Xcitium should be improved more. Users pay $60 per user per year, and in case there is an...
Read full review of Comodo MDR »
KrishnaKumar12
Managing Director at SIDR
The solution's technical support was fair enough since, at times, the support team takes time to respond. I rate the...
Read full review of Comodo Advanced Endpoint Protection »
Anonymous User
Chief Information Technology Officer at a engineering company
The tool's technical support is active and very responsive.
Read full review of Comodo MDR »
Daniel Wakori
Technical Sales Specialist at a comms service provider
The support comes through for any needs we have. The support team is very effective.
Read full review of Comodo Advanced Endpoint Protection »
Anonymous User
Owner
The solution’s technical support is really good.
Read full review of Comodo RMM »
Muhammad Waziruddin Ansari
Consultant at a consultancy
The technical support is impeccable. Whenever I reach out via email regarding any issues or inquiries, especially...
Read full review of Comodo MDR »
MuratGun
IT Director at Hepta
Our organization seeks out customer support directly and also indirectly through product partners. I would rate the...
Read full review of Comodo Advanced Endpoint Protection »
Krzysztof Noga
Information Security Administrator at Gmina Świdnica
The technical support services are good.
Read full review of Comodo Advanced Endpoint Protection »
Anonymous User
I.T. Specialist at a comms service provider
Their technical support was average.
Read full review of Comodo Advanced Endpoint Protection »
Ishan Kukreti
Director at IP Infotech Pvt. Ltd.
The technical support is fabulous. I rate the technical support a ten out of ten.
Read full review of Comodo RMM »
Vipin Garg
Co-Founder at Multitechservers

Read full review of Comodo cWatch »
Anonymous User
Senior Technical Product Manager at a tech services company
I am happy with their support. We had some configuration issues in past, and their support was quick and helpful. I...
Read full review of Comodo Advanced Endpoint Protection »
Ishan Kukreti
Director at IP Infotech Pvt. Ltd.
Customer support is generally satisfactory but could be improved, especially in terms of response time. Overall, it...
Read full review of Comodo Advanced Endpoint Protection »
Rajesh-Singh
CEO & MD at Gurjartech
The technical support of the solution is okay. I'd rate it seven out of ten. Sometimes some of the customer care reps...
Read full review of Comodo cWatch »

Review 1 of 21

Technical Support

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