Compare Silk vs StarWind

Silk

Based on 18 reviews.

StarWind

Based on 296 reviews.

Latest Research

Buyer's Guide

StarWind Virtual SAN vs. VMware vSAN

October 2026

VMware vSAN vs. StarWind Virtual SAN

Updated: October 2026

Buyer's Guide

Nutanix Cloud Infrastructure (NCI) vs. StarWind HyperConverged Appliance

October 2026

Nutanix Cloud Infrastructure (NCI) vs. StarWind HyperConverged Appliance

Updated: October 2026

Buyer's Guide

Red Hat Ceph Storage vs. StarWind Virtual Tape Library

October 2026

Red Hat Ceph Storage vs. StarWind Virtual Tape Library

Updated: October 2026

Sample Customers

StarWind Virtual SAN

Baker Tilly BVI, CMS Internet, Board Harpeth Hall School

StarWind HyperConverged Appliance

Sears Home and Franchise Business

StarWind Virtual Tape Library

Volvo, Sony, Samsung, Hitachi

StarWind Storage Appliance

Bosch, EC2 IT, Solid Earth Inc., Canon

Popular Solutions

Kaminario K2 [EOL]

0 reviews

StarWind Virtual SAN

27 reviews

StarWind HyperConverged Appliance

1 reviews

StarWind Storage Appliance

0 reviews

Top Industries

Construction Company

17%

Outsourcing Company

17%

Financial Services Firm

13%

Manufacturing Company

Financial Services Firm

12%

Outsourcing Company

Construction Company

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

V.J.
Storage Administrator at a tech services company

Read full review of Kaminario K2 [EOL] »

Review 1 of 1

Jccerong Heron
System Engineer at a tech vendor
My main use case for StarWind Virtual SAN is that we use it in a virtual environment with VMware and in another...
Read full review of StarWind Virtual SAN »
Kishore CA
Senior Engineering Assistant at Bharat Electronics Limited
We were looking for the two-node HCA. We found that VMware was also a solution, but it was a bit costlier for us. We...
Read full review of StarWind Storage Appliance »
Anonymous User
DevOps Director at University of Wisconsin Hospital and Clinics
We have been using the product for backups and long-term storage. We had been using physical tape backups for many...
Read full review of StarWind Virtual Tape Library »

Review 1 of 3

Customer Service

V.J.
Storage Administrator at a tech services company
Customer Service: Good Customer Service. Technical Support: Good Technical Support.
Read full review of Kaminario K2 [EOL] »
Anonymous User
Network Engineer at a comms service provider
It has the best technical support because technical support is very important for this country because their...
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IT-3922
IT and Facilities Lead at a computer software company
We have not had cause to engage with their technical support.
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Anonymous User
Director of Engineering at Telefonica
Customer Service: Very high - boutique level with great personal responses and very quick solutions. Technical...
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Anonymous User
IT Manager,DBA at a manufacturing company
The technical support from Kaminario during two recoveries from power outages has also been outstanding. In both...
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Anonymous User
IT Manager Of Infrastructure Services at a healthcare company
Support has been great. While I have never had to personally call, I've had my administrators call. Every time we...
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Anonymous User
Director Of Information Technology at a healthcare company
I would rate technical support as 3/5.
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Anonymous User
System Engineer - R&D at a tech services company
Technical support is very good. We had quick response for anything we needed.
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Anonymous User
Security Big Data Analysis Team at a government
I would rate technical support with an 8 out of 10.
Read full review of Kaminario K2 [EOL] »
Anonymous User
Senior Systems Engineer in the Storage & Systems Practice at a tech services company
Have not had any components fail yet. Customer service emails me when they have new firmware and they upgrade it for me.
Read full review of Kaminario K2 [EOL] »
Anonymous User
Vice President / Chief Information Officer at a healthcare company
I rate technical support 3/5. There have been some inconsistencies.
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Anonymous User
Senior DevOps Engineer at a computer software company
Support's amazing. When it came time for the flash upgrade, our rep contacted us, and put us in touch with their...
Read full review of Kaminario K2 [EOL] »
Anonymous User
Senior Account Executive at Nordisk systems
I personally have not used technical support. I have many customers who have used them, and who have had great...
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Anonymous User
Network Administrator at a computer software company
The couple of technical support calls we've made, they've been proactive, very good about that; so that's been good....
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Anonymous User
IT Manager at a computer software company
Technical support is absolutely great. We ran into an issue due to some improper network configuration on our side...
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Review 1 of 15

Vladimir Simion
Pre Post Sales Engineer at Logiccomputer
Customer support for StarWind Virtual SAN is great. They connected to my setup, verified it, validated it, and even...
Read full review of StarWind Virtual SAN »
reviewer189641
Systemadministratör at Hantverksdata Sverige AB
The one time I had to contact support, they were very good and I got the impression they understand storage and their...
Read full review of StarWind Virtual SAN »
MIT
IT System Administrator at Ludwig Meyer GmbH & Co. KG
We really only had contacted the support for the final checkup after setting it up ourselves, so that they could...
Read full review of StarWind Virtual SAN »
A Mizuno
IT Manager at The Children's Foundation
Service technicians are professional, knowledgeable, and very responsive.
Read full review of StarWind Virtual SAN »
jioller
Consultant and Content Manager at Jotelulu
In my experience of over 20 years in the IT industry, I've noticed that they provide one of the best services...
Read full review of StarWind Virtual SAN »
WJHG
Soporte IT at Sildan Security
We have not had any contact with technical support.
Read full review of StarWind Virtual SAN »
HuckyBridge
President at EXAG Multimedia
I don't use the solution's technical support. They have good videos.
Read full review of StarWind Storage Appliance »
Anonymous User
Informatics Analyst III at University of Alabama at Birmingham
I found their tech support to be excellent. I had a major issue where we could have lost all of our data on the VSAN,...
Read full review of StarWind Virtual SAN »
Ricardo.XGZ
Network Specialist at Nexans aeA
Fast response and great attention.
Read full review of StarWind Virtual SAN »
Anonymous User
Company Owner at a insurance company
Technical support is perfect.
Read full review of StarWind Virtual SAN »
Daniel P.
Manager, Information Technology at a transportation company
Technical support is their best feature!
Read full review of StarWind HyperConverged Appliance »
SimplifyTech
CEO at Simplify Technology
Their support goes above and beyond with the integration of their software.
Read full review of StarWind Virtual SAN »
Anonymous User
Founder at Provectus Networks
What also sets StarWind apart is the support. They have techs that are not just call-routers, but that actually know...
Read full review of StarWind Storage Appliance »
Anonymous User
CIO at a renewables & environment company
Service from initial questions and review, to demo, to purchase, and post-purchase support has been great.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
General Do It All at Western Idaho Cabinets, Inc.
Support is the best thing about StarWind. I can't praise them enough. The initial setup and purchase are a single...
Read full review of StarWind HyperConverged Appliance »
Richard Ojeleye
Deputy Director of Technology and Communications at a comms service provider
I like the ProActive support. All the guys that I have spoken or dealt with are professionals. I find this very...
Read full review of StarWind Virtual SAN »
Chris Swain
it at brimstone cottage
The customer support of StarWind Virtual SAN is excellent; it always has been. If I drop them a message or give them...
Read full review of StarWind Virtual SAN »
Anonymous User
Director Of Information Technology at Cass County Government
Customer service and support have been great for the little time that we've had to talk to them. They are out of...
Read full review of StarWind Virtual SAN »
Anonymous User
Infrastructure Engineer at H. W. Martin (Fencing Contractors) Ltd.
Support is always very helpful and willing to help.
Read full review of StarWind HyperConverged Appliance »
Demetris Papademetriou
System Administrator at a real estate/law firm
We did not use customer support for StarWind Virtual SAN.
Read full review of StarWind Virtual SAN »
Anonymous User
Field Engineering Lead at Superior Support Resources, Inc.
Customer service is the best part of this product. The customer service and support I have received are unmatched by...
Read full review of StarWind Virtual SAN »
Anonymous User
Senior Systems/Network Administrator at Storm Industries, Inc.
Customer service is available 24/7 - which is great. They have more experience with the StarWind software than with...
Read full review of StarWind HyperConverged Appliance »
Michael J Gage
Network Operations Manager at LocalTel Yellow Pages
I have talked to all levels of support over the years, including the developers. They have an amazing product and an...
Read full review of StarWind Virtual SAN »
AntonChernomazov
SAO Dept. Head at LLC BIT
Support wants to solve your issue, and they are successful at it. Complex issues are escalated to the next support...
Read full review of StarWind Virtual SAN »
Anonymous User
Works at a non-profit

Read full review of StarWind HyperConverged Appliance »
Anonymous User
I.T. Director at MBI
The few times I've ever engaged with technical support were for upgrades, and it was always pretty painless, with the...
Read full review of StarWind Virtual SAN »
Andre C A Griffith MSc MBCS MCTS MCP ITIL
Works at a insurance company
Support for this solution is excellent.
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Julian Clarke
Solution Architect at a tech services company
StarWind's technical support capabilities are very good. They're very responsive and very competent. So even in the...
Read full review of StarWind Virtual SAN »
Anonymous User
Works at a tech services company
No issues. They solved our problems, validated our configurations and roadmap, and suggested improvements.
Read full review of StarWind Virtual SAN »
Anonymous User
IT Manager at Streeter Marshall LLP
Support is absolutely fantastic; we couldn't rate them highly enough.
Read full review of StarWind HyperConverged Appliance »

Review 1 of 30

Technical Support

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