Infrascale Backup & Disaster Recovery and Acronis Cyber Protect Cloud compete in the backup and disaster recovery market. Acronis appears to have an edge in cybersecurity integration and user-friendly features.
Features: Infrascale offers quick virtual machine boot-up, web-based remote access, and a comprehensive protection system across various platforms such as Windows and Linux. Acronis stands out with fast recovery, integrated cybersecurity, and an easy-to-navigate management console.
Room for Improvement: Infrascale's areas for improvement include an enhanced user interface, improved cloud integration, and expanded geographic replication options. Acronis could benefit from more competitive pricing, simpler licensing, and reduced support response times.
Ease of Deployment and Customer Service: Infrascale focuses on a hybrid cloud approach and has responsive customer service. Acronis primarily operates in the public cloud, with some private cloud options, and offers knowledgeable support but could be more proactive in issue resolution.
Pricing and ROI: Infrascale’s pricing is seen as flexible and competitive, offering good integration for MSPs. Acronis provides subscription pricing with varying perceptions of cost-effectiveness, depending on features. Both solutions are noted for good ROI, with Infrascale valued for its cost-effectiveness and Acronis for its comprehensive features.
The unified dashboard saves us one to two hours per week, while automated backup and simple recovery have reduced the effort required from our IT team.
Their expertise and consulting are very good, especially for Indian business.
CloudGuard is on a WAF, which is a cloud-based Check Point WAF.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
Their average mean time to resolve open tickets is an hour.
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
One person can manage hundreds and hundreds of endpoints without any issues.
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
I would like to see more mature XDR and EDR features.
Support could be improved.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
Having more advanced dashboards and executive-level reporting would help with compliance tracking and management visibility.
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
In India, the pricing of Acronis Cyber Protect Cloud is relatively low compared to other competitors.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
Having a more transparent pricing option would help with planning and budgeting.
AI functionality enhances malware and threat detection by summarizing vulnerabilities, providing engineers with a direct idea about what needs to be covered.
The centralized management dashboard helps with team efficiency as well as handling security tasks.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
| Product | Mindshare (%) |
|---|---|
| Infrascale Backup & Disaster Recovery | 1.5% |
| Acronis Cyber Protect Cloud | 1.4% |
| Other | 97.1% |
| Company Size | Count |
|---|---|
| Small Business | 42 |
| Midsize Enterprise | 4 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 4 |
| Large Enterprise | 7 |
Acronis Cyber Protect Cloud offers comprehensive backup, disaster recovery, and cybersecurity features. Its interface allows centralized management with strong ransomware protection, backed by AI-enhanced malware detection.
Acronis Cyber Protect Cloud combines extensive data protection capabilities with user-friendliness. It facilitates efficient device management across both on-premises and cloud environments. Users appreciate its scalability and reliability, though improvements in pricing, support, cloud backup flexibility, and security features like XDR and EDR remain necessary. Enhancing backup speed and compatibility with more operating systems, along with expanded documentation, could boost its value.
What are the key features of Acronis Cyber Protect Cloud?Acronis Cyber Protect Cloud is pivotal for industries focusing on data backup and security. Organizations rely on it for safeguarding virtual machines, servers, and more. By integrating antivirus and offering flexible storage, it supports varied structures, including service providers ensuring robust client data protection while simplifying workflows.
Infrascale Backup & Disaster Recovery enables quick disaster recovery with features like centralized management, fast recovery, and Critical Server Insurance. Its platform ensures data security and operational resilience, appealing to businesses needing reliable disaster recovery.
Infrascale Backup & Disaster Recovery offers an efficient, transparent backup process with a robust platform that provides data security through deduplication, compression, and encryption. It supports easy deployment, manages backups under a unified dashboard, and allows businesses to spin up VMs locally or in the cloud without additional fees. While it provides a user-friendly interface, opportunities exist for modernizing interfaces and enhancing reporting. Users desire scalable analytics, better alerts, simplified pricing, diverse replication, and improved tech support.
What are the most important features of Infrascale Backup & Disaster Recovery?Infrascale Backup & Disaster Recovery is employed by businesses to protect critical data, including file servers and cloud environments. Managed service providers leverage its capabilities for virtual server protection, ensuring no service disruption and fast recovery from accidental deletions or ransomware. Industries such as publishing and healthcare rely on its rapid recovery capabilities to maintain critical operations and manage sensitive data effectively.
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