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ADP Streamline vs UKG comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ADP Streamline
Ranking in Benefits Administration
23rd
Average Rating
8.4
Number of Reviews
7
Ranking in other categories
Global Payroll (4th)
UKG
Ranking in Benefits Administration
4th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
125
Ranking in other categories
Talent Management (6th), Employee Scheduling Software (1st), Cloud HCM (6th), Employee Time Tracking Software (2nd), HR Analytics Software (2nd), Talent Acquisition (6th), AI-Agents for HR (5th)
 

Mindshare comparison

As of October 2026, in the Benefits Administration category, the mindshare of ADP Streamline is 1.5%, up from 1.1% compared to the previous year. The mindshare of UKG is 6.7%, down from 7.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration Mindshare Distribution
ProductMindshare (%)
UKG6.7%
ADP Streamline1.5%
Other91.8%
Benefits Administration
 

Featured Reviews

Abdul-Rauf - PeerSpot reviewer
Manager Payroll Services & Operations at Meshsol Technologies
Simplifies payroll processing and reduces the need for extensive marketing efforts while providing scalability, compliance, and excellent stability
I believe there is room for enhancement in the scope of services. We encountered challenges at times in clearly defining it, particularly because the firewall domain is extensive and demands localization for this service. Consequently, there is occasional confusion regarding whether a service falls under the standard category or is considered an add-on. I think there is a need for a deeper level of comprehension.
Streamlined time tracking boosts operational efficiency across multiple regions
The time tracking feature is the most effective for employee management. UKG is used in Europe, the United States, Australia, and East Asian countries for HR activities like payroll. The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"They are very strong in terms of having a central regional system, where a regional person can see and monitor the calendar for each different country and know what stage they are in, if the process has been finalized and approved, and if the process has gone back to the bank, all monitored regionally."
"The ability to have one reporting for all countries is valuable."
"The product is good, user-friendly, and effective."
"I like the reporting feature as it allows me to generate reports independently without relying on a payroll consultant."
"The advantage was that ADP Streamline was inherently designed to serve as a marketing engine for the company."
"The product allows you to create and manage shared services centrally even in small countries."
"The most valuable feature was that everything was in one system."
"Customer Service: We had issues initially, but have received great support from both our customer service manager as well as Eric."
"Our organization has been able to provide more accurate reporting as well as multiple dashboards with ease."
"Customer service is fabulous by some levels."
"It is valuable to have the employee information starting with them applying for a position prior to hire, it is easy to set up a new hire since all the info is there, and it is also great that employees can edit their information and their performance reviews are all in one system."
"Increased productivity in HR and Payroll departments."
"The payroll functionality allows for immediate correcting of pay stubs."
"Customer service is good."
"The implementing staff has been very friendly."
 

Cons

"We had to scrap plans to integrate Brazil because it was not doable."
"The UI could be improved to be a bit more modern or trendy because it looks old-fashioned compared to other systems."
"I think there is a need for a deeper level of comprehension."
"Having more clear guidance on design and training would be beneficial."
"The reporting tool could be improved as it currently is just a data dump and much manipulation is required."
"The pricing is high as compared with other products in the market. For a small service that is out of scope, it has a huge service charge."
"They could improve the service relationship manager (SRM), because they have an SRM which is not familiar with Simple."
"The product is not quite up to our expectations."
"Security was difficult in that it was all from scratch - no real templates, starting points, best practices."
"We encountered deployment issues."
"They need to update the open enrollment and life events process, make it more flexible, and update the look and feel."
"This was my first time attending the convention and I was a little dismayed to find out that on the first day of registering that I could only sign up for one hands-on class."
"The thing which sours my company's experience with UltiPro is the customer experience; being promised items to find out it cannot be delivered at all."
"Pricing is high for a limited license."
"Customer service is hit or miss. We keep being told that Ulti wants to provide top-notch customer service, but it's not being delivered when you have to wait days, weeks, or even months to get issues worked on or resolved."
"Hard to mention one, but perhaps only the amount of time it takes to reach customer support, but once you're on the phone with someone, they seem to know exactly how to fix things given the right info."
 

Pricing and Cost Advice

"Our company had a standardized pricing model based on the number of employees."
"The amount we pay is not low, and it is not high. It is average."
"The pricing depends on the number of licenses we buy."
"If you're going for the full suite, it can be fairly pricey."
"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."
"The platform is not affordable but also not the most expensive."
"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
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Top Industries

By visitors reading reviews
Construction Company
18%
Outsourcing Company
15%
Financial Services Firm
9%
Healthcare Company
9%
Construction Company
12%
Financial Services Firm
12%
Outsourcing Company
11%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise43
Large Enterprise48
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with UKG?
UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market are not aware of it. Greater awareness could increase its adoption.
What is your primary use case for UKG?
I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to track employee timesheets, capturing accurate swipe-in and swipe-out data. UKG ( /pr...
What advice do you have for others considering UKG?
Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use it. Expanding the awareness is essential for greater adoption. Overall, I would...
 

Comparisons

 

Also Known As

No data available
UKG Pro, UKG Dimensons, UKG Ready
 

Overview

 

Sample Customers

Lenovo, ConvaTec, Syngenta, Brady Corporation, Covidien, TomTom
Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
Find out what your peers are saying about ADP Streamline vs. UKG and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.