No more typing reviews! Try our Samantha, our new voice AI agent.

AirCheck G3 vs Observer GigaStor comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AirCheck G3
Ranking in Network Troubleshooting
9th
Average Rating
8.6
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Observer GigaStor
Ranking in Network Troubleshooting
15th
Average Rating
9.0
Reviews Sentiment
8.1
Number of Reviews
7
Ranking in other categories
Network Monitoring Software (85th), Network Packet Broker (NPB) (6th)
 

Mindshare comparison

As of October 2026, in the Network Troubleshooting category, the mindshare of AirCheck G3 is 6.7%, down from 9.1% compared to the previous year. The mindshare of Observer GigaStor is 3.8%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Troubleshooting Mindshare Distribution
ProductMindshare (%)
AirCheck G36.7%
Observer GigaStor3.8%
Other89.5%
Network Troubleshooting
 

Featured Reviews

EM
Division Network Engineer at a healthcare company with 201-500 employees
Our tech analysts can troubleshoot wireless without needing an engineer to intervene, and data is extremely accurate
Definitely, the AirMapper Site Survey on the AirCheck G2 is the most valuable feature. It is really nice to be able to upload the maps remotely to the website, and then have the analyst upload the results so we can review the data. We use AirMapper on a regular basis. It is probably the most used application on the device, to troubleshoot wireless while the tech analysts are on site and the engineers are not able to make the trip there. The AirMapper is one of the easiest things I've ever actually dealt with for any kind of wireless troubleshooting. It is as easy as using any smartphone on a day-to-day basis. The AirMapper survey data for obtaining information is easy to use and a lifesaver on multiple occasions. It is easy to set up, easy to use, easy to follow the instructions, and the uploading and reviewing of the data are extremely helpful. We use the AirMapper Link-Live service to create heat maps. Once the survey has been performed, we upload all our results to Link-Live where we view the heat maps and go over the rough data of the survey performed at the locations. The ability to validate and visualize the information that's gathered by the AirMapper is extremely useful and it's extremely easy to read. It provides extremely easy data points to review and to gather information from. The ease of use of the handheld AirMapper compared to software for, let's say, a laptop, is night and day. The handheld device is used pretty much like a smartphone. It is extremely user-friendly and ready to go right off the bat. The AutoTest feature also comes in handy quite a bit to view the connection status of the SSID that the user is currently using. It also displays the interference at that site connection. The completeness and accuracy for wireless troubleshooting would probably rank up at about 95 percent. From when the surveys are performed, to the time the results are uploaded, to what we discover, it has been found to be an extremely accurate tool. We have used it many times to identify either troublesome areas that are missing an access point or that are experiencing some kind of interference.
Jeroen-Dubbelman - PeerSpot reviewer
Director at Bitrate
Aids significantly in the threat-hunting process and provides a score-based evaluation of user experience
There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies. The retrospective network analysis capability of Observer GigaStor has been beneficial. It's a pivotal feature for network performance solutions. However, I prefer to consider the entire solution suite - GigaStor, along with GigaFlow and Apex - for comprehensive network visibility and monitoring. So, I prefer to integrate all three solutions to provide the best visibility. They complement each other well, with Apex aggregating and correlating data from both GigaStor and GigaFlow to enhance environmental understanding and troubleshooting efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I also like the remote session and the ability to log in to the device remotely. You can log in to the tester with your computer and can see the screen and operate the tester remotely. This is a very cool function, but it's very advanced."
"I like the cloud functionality. That's very useful because somebody can go onsite, someone who is not really skilled, and I can see the test results from the office."
"The information provided by the solution for resolving connectivity and performance problems is very thorough. The reporting functionality is extremely good as I can pass that information on with little input. The device will identify issues and problems, e.g., the diagnostic material. When you have Internet access, it sends the information to your email address, which is very useful."
"Compared to the old AirCheck it is a massive step forward."
"For a few thousand dollars, you save yourself a ton of time; it's a great deal."
"It does an excellent job."
"AirCheck G2 gives me an overview of which channels are used by the access points or who delivers the Wi-Fi, which gives me a clear picture of what's going on."
"The AirMapper Site Survey on the AirCheck G2 is the most valuable feature. It is really nice to be able to upload the maps remotely to the website, and then have the analyst upload the results so we can review the data."
"If you have the opportunity, I would strongly encourage you to get it, because it makes the IT experience easier and more flexible, by providing the ability to see things in your networks like the directory packet label."
"Enables us to go back in time to capture an issue and analyze it for a solution, and this after the fact analysis is key to overcoming the bump in the night issues."
"It can help to write your rules, organize firewalls, your block, and also your protocols and IP address to come in or out of your network."
"I also have the ability to see an application's performance, to see what's going on, why a network is slow, why this program for this user is experiencing a delay or some network issue"
"Go take a look at it. It's a great product and has great capabilities."
"I have no regrets using this product, I am very satisfied for what I paid for it and for the things I am able to do with the product."
"The ability to capture packets. It is not only for monitoring. That is very important for a company that wants to keep an eye on the packets, the transactions, the flows..."
"Industry-leading line rates, packet-capture technology and data-mining capabilities are the most valuable features."
 

Cons

"I would love to have a button that pretends that you're an iPhone 5 or an Android Samsung, then tell me what you think the experience is. This is a very difficult thing to do because each of these things has different radios in them and behaves differently. Now, I can go into the user's office, and say, "The tool says everything's green. The WiFI infrastructure is fine, but their iPhone experience sucks." Is it a problem with their particular iPhone or is it a problem with any iPhone model? If I could have this solution emulate an iPhone model so I can walk into that room, and say, "My tools pretending to be your iPhone and it works fine. It must be your particular iPhone that we have a problem with." I found mobile phones in general have lousy radios and the coverage isn't strong enough, but it would be a nice feature."
"A feature I would like to see is the ability to charge the device via a PoE outlet. Usually, I need to charge it at home. It would be good to leave the device plugged in and charging at a PoE source at the customer site after a quick look at the network when I have moved on to other tasks."
"You spend money on and invested in multiple devices and can't even use half of the features."
"It would be nice if I could import an AP list with a MAC address. When it looks at access points, it should tell me the AP name instead of the MAC address. When you get a MAC address, you could eventually find out where you want to go. However, a lot of times, if I just have an AP name, I know that's in this area or that's over there. I would like that function because AirMagnet, which is the precursor of this, had that ability where you could basically import a list of APs and MAC addresses, and then it could display those instead of just a MAC address."
"The solution doesn't have much functional information online."
"The battery life needs improvement. For example, when you are doing an Ethernet test, that seems to drain the battery pretty quickly."
"NetAlly has been behind the curve on visualization, Wi-Fi design, and heat maps for a little while now."
"We use these out in the field, and because they're not allowed on our network, we usually have to have the person take them home and provide backhaul to them. In other words, they are not allowed through our firewalls to dump the data. So, we have to have them go to a separate wired network to dump the data. There could be an option to put an LTE and have a phone engine in it so that you can buy a SIM card for it and have it use cellular to download the data. That is something that would be nice to have. That's a little kink in this system right now. Other than using the Ethernet port to download data, it'd be nice if we could use either LTE or some other way to get the data that was collected by AirCheck G2 to our Link-Live portal."
"Maybe the graphical user interface could be simplified to allow people to use it more easily. It's already good, but they can work more on it to make it even easier."
"Graphics need improvement. Because a lot of the information there you have to input first in some case to have full potential. It could be more automated."
"I would like to have more than 4TB of storage available in the portable version of this solution."
"GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities could enhance its functionality."
"The interface is pretty complex, so for the average user, it takes a while to get up to speed with it. I would like it to be more user-friendly."
"The Observer Console UI is consistent and stable, but could use some updating to be more modern."
"There are some issues, in our environment that puts processing restraints on the Gigastor when turning on trending data to be sent to APEX."
 

Pricing and Cost Advice

"I'd always love a lower price, but as compared to some of the other tools, it is fairly reasonable. I personally bought one. So, I must have thought the value was there because I'm spending my own hard cash on it, not just the company's. You can get support. I don't have support on my personal device. We did buy support for our company devices. It is reasonable. It is not super expensive or astronomical."
"It is definitely well worth the price. It is approximately $2,500. It pays for itself since it eliminates troubleshooting costs and labor due to all the money you would spend kind of troubleshooting the device if you didn't have any of these tools with you."
"For a few thousand dollars, you save yourself a ton of time. It's a great deal."
"It costs $3,000. It would be nice if its cost was less. I could then buy more. Currently, when we buy one, we make sure that where we need it is big enough, or if it is too small, when a person has a job, they have to get a temporary one mailed to them to use, which becomes a little less convenient."
"If you find a feature you need, you have to call them and add it, but you should be able to use the product. You spend money on and invested in multiple devices and can't even use half of the features. They should negotiate with large enterprises who buy large numbers of units to provide NetAlly support for all of them at a nominal fee."
"The upfront cost of the solution is around $4,000."
"Pricing is on par with the rest of the industry and the licensing is decent."
"Because I work in a big company, it is a no-brainer. If I were a consultant, I would still buy it, but it would be a huge investment. Overall, it's a good tool to have."
"It depends on the requirements you have. There are three types of license. There's the updates license, the work group license, and the workstation license."
"It's quite expensive."
report
Use our free recommendation engine to learn which Network Troubleshooting solutions are best for your needs.
917,433 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
10%
Comms Service Provider
9%
Manufacturing Company
8%
University
7%
Construction Company
18%
Financial Services Firm
11%
Outsourcing Company
10%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise2
Large Enterprise11
By reviewers
Company SizeCount
Small Business5
Large Enterprise3
 

Also Known As

AirCheck G2, AirCheck
No data available
 

Overview

 

Sample Customers

Information Not Available
Cisco Systems, Hawaiian Telecom, Renown Health, State of Nevada, U.S. Department of Veteran Affairs, Allstate Insurance, Jack Henry & Associates, United States Airforce, US Bank, Blue Cross Blue Shield of Minnesota, Texas Tech University Health Sciences Center, Chicago Board Options Exchange
Find out what your peers are saying about AirCheck G3 vs. Observer GigaStor and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.