No more typing reviews! Try our Samantha, our new voice AI agent.

Akamai App and API Protector vs Neustar UltraDDoS [EOL] comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Akamai App and API Protector
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
29
Ranking in other categories
Web Application Firewall (WAF) (23rd), Distributed Denial-of-Service (DDoS) Protection (7th), Cloud and Data Center Security (14th)
Neustar UltraDDoS [EOL]
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Gavin Pinho - PeerSpot reviewer
Privacy & Risk Management Vice President, Information Security at a computer software company with 501-1,000 employees
Has provided strong protection against evolving threats but still needs support for configuration fine-tuning
The standout features of Akamai App and API Protector are rooted in it being the Web Application Firewall, where all traffic gets scanned, including the implementation of web firewall rules, and after this phase, traffic proceeds through the BMP, which is Bot Management. Akamai App and API Protector exceeds expectations in terms of AI capabilities, and it genuinely combines a plethora of advanced features. The area in which Akamai excels compared to other competitors with a WAF is in threat intelligence, as threats continually evolve, requiring ongoing updates to backend algorithms to effectively capture smart bots, and Akamai's commitment in that regard is backed by an excellent team, while other providers are still catching up.
JT
Manager Strategic Planning at Endurance International Group
Identifies a request that comes up multiple times, block holds that particular IP, and lets the genuine traffic pass through
Genuine traffic coming in is still getting better. While I understand that it's some sort of algorithm that is written in this scale, that algorithm can be a little bit better because sometimes while we are doing DDoS mitigation, genuine traffic does get blocked. While it is one of the greatest features it can still be improved. I would like to see a dashboard that shows you the data that is transferred from which end. It's where people start looking at abuse management. People keep questioning when the mitigation is on what service it is and how many GBs are passing through. An end user dashboard that will help you identify all of these questions and that can be visible in your entire organization is something that would make sense.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I can attest to its benefits in terms of understanding and mitigating threats...The solution's technical support team seems to be pretty responsive."
"The product has a good user interface."
"The product has a good UI."
"All the solution's features are very good."
"It gives us a report of traffic. It gives us a report of the day-to-day URL traffic, and it also gives an individual report. If we reach out to Akamai, they give us the IPs as well."
"Overall, I am happy with Site Defender because what it's doing, it's doing well."
"The solution easily identifies, delays, or allows business traffic."
"The support that we got from their technical team has been fantastic. I have never experienced this level of support from other CDN providers."
"Scalability is awesome, and they have grown two folds or three folds since we started using them, with no concerns even as we protect close to 60,000 hosted sites for business and e-commerce customers."
"In the DDoS it's difficult to validate what is a genuine request from an end user. We've started being able to do that with the logistics that they have set up. With the protection that they have provided, they are able to identify what is valid and what is not valid. We see that a person who is getting DDoS Neustar service is able to block that particular user. However, while they are doing that it doesn't affect other customers on the server."
 

Cons

"The interface is a little bit clunky and can be improved."
"The pricing could be reduced a bit."
"The product really isn't very user-friendly."
"Customer support has room for improvement."
"One area where Akamai can improve is the captcha part. Cloudflare provides a captcha if there are a certain number of threats. For example, I can assign that if there are 10 requests within a second from a single IP, it should send a captcha to the user. The user should fill in the captcha, and only after that, the user should be able to access our website. This captcha feature should be built into Bot Manager. I love this captcha feature of Cloudflare."
"The performance of the cloud monitoring tool is low."
"The custom rules must be improved."
"I do not see any area for improvement. Akamai is already maintaining its own databases for the security concerns, vulnerabilities, and attacks that are there. If anything, they should have a solution in the infrastructure security area as well. They should not be only in cloud cybersecurity; they should also be in infrastructure security."
"I would like to see a dashboard that shows you the data that is transferred from which end. It's where people start looking at abuse management. People keep questioning when the mitigation is on what service it is and how many GBs are passing through. An end user dashboard that will help you identify all of these questions and that can be visible in your entire organization is something that would make sense."
"Genuine traffic coming in is still getting better because sometimes while we are doing DDoS mitigation, genuine traffic does get blocked."
 

Pricing and Cost Advice

"The price they are offering is quite reasonable for premium customers, but it's very expensive if you're a small and medium-sized enterprises."
"Its price is slightly high. Every company has a justification for the high price. Overall, it feels worth the money based on how the service has been structured, but we do negotiate it."
"The solution is not expensive."
"It's more expensive than others, but the ROI is good for large-scale infrastructure."
"If you want quality, you have to pay the price. Its price is fair. Their account managers are also very helpful. They help you a lot with pricing even though they are working with Akamai."
"Price-wise, I would say Akamai's pricing is competitive."
"Its price is at the medium level. It is not very high. It is also not very low. It serves the purpose."
"Based on the billing discussions in the DevOps team, Akamai's cost does not seem to be a major thing. However, LOE is an issue. When it comes to support, we know that even all the competitors do this. For a 30-minute issue, they give us a LOE of one or two hours. That is a basic practice, but that is something we worry about."
Information not available
report
Use our free recommendation engine to learn which Distributed Denial-of-Service (DDoS) Protection solutions are best for your needs.
921,523 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Comms Service Provider
9%
Outsourcing Company
7%
Performing Arts
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise7
Large Enterprise18
No data available
 

Questions from the Community

What needs improvement with Akamai Web Application Protector?
There are no significant areas for improvement on the WAF side or for Akamai App and API Protector solution; they are comprehensive in their current state.
What is your primary use case for Akamai Web Application Protector?
The main use case for Akamai App and API Protector is serving as the WAF, Web Application Firewall.
What advice do you have for others considering Akamai Web Application Protector?
The primary way Akamai App and API Protector helps manage evolving cyber threats is by considering the impact on revenue, with businesses evaluating if Akamai is worth the cost based on potential l...
Ask a question
Earn 20 points
 

Also Known As

Akamai Web Application Protector, Akamai Kona Site Defender, Akamai Kona DDoS Defender
Neustar UltraDDoS, UltraDDoS
 

Overview

 

Sample Customers

Douglas Omaha Technology Commission, ZALORA, PrintPlanet
Choxi
Find out what your peers are saying about Radware, Cloudflare, Imperva and others in Distributed Denial-of-Service (DDoS) Protection. Updated: October 2026.
921,523 professionals have used our research since 2012.