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Akamai Enterprise Application Access vs Zscaler Internet Access comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (6th), ZTNA as a Service (6th), Secure Access Service Edge (SASE) (7th)
Akamai Enterprise Applicati...
Average Rating
9.0
Reviews Sentiment
7.5
Number of Reviews
4
Ranking in other categories
Cloud Access Security Brokers (CASB) (15th), Access Management (19th), ZTNA as a Service (21st), Secure Access Service Edge (SASE) (18th)
Zscaler Internet Access
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
60
Ranking in other categories
Secure Web Gateways (SWG) (3rd), Internet Security (2nd)
 

Mindshare comparison

ZTNA as a Service Mindshare Distribution
ProductMindshare (%)
Akamai Enterprise Application Access2.4%
Zscaler Zero Trust Exchange Platform12.2%
Prisma Access by Palo Alto Networks9.8%
Other75.6%
ZTNA as a Service
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
Zscaler Internet Access9.7%
Cisco Umbrella9.4%
Prisma Access by Palo Alto Networks6.7%
Other74.2%
Secure Web Gateways (SWG)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
DE
Platform Manager at Globe Telecom
Centralized authentication streamlines global access with single sign-on and auto-scaling for seamless user experience
We use Akamai Enterprise Application Access for centralized authentication for our global customers. It provides a solution for consolidated authentication on our platform. We use the service to manage access for our global consumers, not for remote access for our employees My favorite part of…
VikasTiwari - PeerSpot reviewer
Senior Network Engineer at Anthology
Cloud security has transformed remote access and now supports zero trust for all users
The best features Zscaler Internet Access offers are Secure Web Gateway, URL filtering, SSL inspections, and policy-based access control. I find myself relying on Secure Web Gateway, URL filtering, SSL inspection, and policy-based access control the most because these are the main and top-most features I use regularly. Zscaler Internet Access has all of these types of features for securing all internet access and web inspections, allowing me to control all traffic through these features. Zscaler Internet Access features include a Secure Web Gateway for URL filtering, file type control, and inline SSL inspections. The second feature is a cloud firewall with Layer 3 to Layer 7 filtering control and stateful inspections. No hardware inspection or hardware firewall is required. I can also perform segmentations by users, location, and application. There is a cloud CASB solution available as well. Additionally, there is an advanced threat protection feature with signature-based behavioral detections, inline IPS, and zero-day threat protections. The cloud sandboxing solution scans unknown files and provides machine learning-based verdicts to prevent zero-day malware delivery in my environment. There is also a DNS security feature that provides DNS tunneling detections, malicious domain controls, and faster threat containment at the DNS layer. The data protection feature includes inline DLP and CASB-style cloud app control, data sovereignty enforcement, and browser isolation, which executes risky sites in isolated cloud browsers and prevents endpoint compromises. Zscaler Internet Access has positively impacted my organization by reducing the dependency on on-premises hardware and improving security posture, enabling faster user onboarding, and providing better performance for remote users. It has resulted in a drop in security incidents related to web threats and improved visibility into user activity. An area for improvement includes fine-grained troubleshooting tools, better policy simulations, and optimizations around initial configuration complexity.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."
"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"I would say iboss is a very good product; its scalability is very good, and it's seamless for the user."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"Technical support is pretty sharp and very responsive."
"From a corporate perspective, I understand that it's important to keep the company data safe."
"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."
"Application Access's most valuable feature is the accessibility of enterprise tech protection."
"We've had a good ROI from Application Access."
"The solution is very convenient and stable because you don't have to worry about attacks to public IPs or public networks."
"The cost and the capability are great."
"My favorite part of the Akamai Enterprise Application Access service is its SSO and auto-scaling capabilities."
"The capability of Akamai Enterprise Application Access is what you're looking for, it's giving you the service that you're looking for. It's simple and doesn't use an agent. It uses LCSD responders, and they have a lot of services around the globe. That's the reason that we were very interested in using it because it has a lot of coverage. This is because it's under the GDS umbrella."
"Zscaler, on the other hand, is more stable and also more secure."
"Zscaler excels in security protection and the cloud is always up-to-date. It does not matter if you are a small or big organisation, you will receive the same security quality."
"The solution replaces multiple vendor technologies with one which makes it worth the cost."
"The most valuable features of Zscaler Internet Access include its capacity to scale, the security implementation capabilities, the ability to integrate public IPs related to clients so traffic presents on the internet as a client, and the facility to interoperate with SSEs while maintaining the same security mechanisms from on-premises to cloud environments."
"In summary, this is a good product and I completely recommend it."
"The most valuable features I found in Zscaler Internet Access are the restriction of users for a particular URL, the security feature related to stopping DDoS, and the VPN."
"Whether you are in a hotel somewhere, or in Africa, it does not matter. You will get the Zscaler protection presence anywhere."
"Because it is well integrated and mature, it's faster, cheaper, and better for the company."
 

Cons

"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"I would like to see simpler dashboards, more detailed reporting, and faster performance in iboss."
"The problem our organization had is that iboss failed for the Mac devices; it is not able to give a successful agent for the Mac agents, and that is where in 2025 we had to migrate to the Palo Alto-based platform."
"The endpoint-type solution is an area that needs some improvement."
"To scale up, a new iboss Node Blade Chassis must be purchased."
"I appreciate that iboss's single pane of glass console gives centralized visibility into web traffic, user activity, security policies, and alerts from one dashboard, allowing us to quickly investigate incidents and monitor policy violations without switching between multiple tools, improving operational efficiency; however, the dashboard customization and reporting could be more flexible."
"The easiest device I have set up was the Barracuda line of products."
"The technical enablement sessions are quite limited, and Akamai could help by providing more of them."
"If you provide enterprise services we have to stop telling the customers it's going to be per users or the transactions. That's not good for the customers, it's good for the vendors."
"The solution has two agents so should combine its enterprise application and security access into one agent."
"We need another approach to bring the solution to the cloud. In addition to Access Management, we would like to see if we can jump into Directories. I think ADs are going to go away and everything is going to be cloud-based and minimize the use of ADs because of the cost and some other dependencies to the cloud. Every time you buy AD it is more hardware, and everything's changing to software. The network's changing, the applications are changing, and for IT it is hard to keep up with it."
"The pricing could be lower for Akamai Enterprise Application Access."
"Zscaler should provide adjacent services, which would be complementary to their current offering that could to be more pragmatic for a customer. For example, if you take Akamai, you get multiple sets of services, all depending on the customer and the strategy and the complexity and the problems. In some areas, they are more varied in terms of coverage."
"I would really like to see the elimination of these confusing PAC files for how Zscaler Internet Access could be improved."
"The reporting functionality could be a bit easier to use. There is a reporting function, but it's quite hard to do any good reporting, from a user-management perspective. For example, if a department manager wants to know how his department is using the web, there is a way to get the data, but it's quite cumbersome to get it and show it well. And that's true for comparing between departments."
"I would like to see more training and video documentation."
"The price of the solution could be improved."
"We'd like for them to include some sort of antivirus tool."
"Zscaler should continue to make the user interface better. They should also improve the backup network and continue to expand it so that it can handle larger numbers of customers."
"The solution can be improved by advancing some of the newer technologies such as the DLP feature, and adding email security."
 

Pricing and Cost Advice

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is expensive compared to one of its competitors."
"It is probably in line with other solutions, but I do not deal with the financial side."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"The overall pricing for iboss is very competitive and transparent."
"The price is great it is all-inclusive, they use an enterprise cost model. That's what we like compared to other users. This is one of the main attractions of Akamai Enterprise Application Access. It's already an enterprise cost model established with us for services."
"Licensing is based on user count."
"The license can be shared based on the number of active users."
"Zscaler is transparent about its pricing model."
"Our monthly fee is around R3000."
"We have found the solution to be expensive."
"The pricing is an issue. It is expensive compared to other firewalls on the market."
"The solution is a little bit expensive. On a scale of one to five, I would rate it as a three."
"The tool is moderately priced."
"The price is competitive. It's not cheap and it's not expensive."
"It is costlier than other solutions."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
8%
Construction Company
7%
Manufacturing Company
17%
Financial Services Firm
10%
Comms Service Provider
9%
Healthcare Company
7%
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise8
Large Enterprise14
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise39
 

Questions from the Community

What needs improvement with iboss?
I think iboss could be improved by emphasizing the modular function even more during sales presentations and demonstr...
What is your primary use case for iboss?
iboss is primarily used for content filtering within school districts and public K-12 school districts, and it can al...
What is your experience regarding pricing and costs for iboss?
My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...
What needs improvement with Akamai Enterprise Application Access?
The pricing is a bit expensive for our market. Although it is cheaper compared to alternatives, Akamai Enterprise App...
What is your primary use case for Akamai Enterprise Application Access?
We use Akamai Enterprise Application Access ( /products/akamai-enterprise-application-access-reviews ) for centralize...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
What is your experience regarding pricing and costs for Zscaler Internet Access?
We have not purchased Zscaler Internet Access through the AWS Marketplace; the licensing process was handled separate...
 

Also Known As

iBoss Cloud Platform
Soha
ZIA
 

Overview

 

Sample Customers

Trusted by global enterprises and government agencies.
Bugcrowd, InPowered, Spirent Communications
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Zscaler, Cisco, Okta and others in ZTNA as a Service. Updated: September 2026.
917,433 professionals have used our research since 2012.