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Alpha Anywhere vs ServiceNow comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alpha Anywhere
Ranking in Rapid Application Development Software
33rd
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
Low-Code Development Platforms (33rd)
ServiceNow
Ranking in Rapid Application Development Software
2nd
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
231
Ranking in other categories
Help Desk Software (1st), IT Asset Management (1st), IT Service Management (ITSM) (1st), No-Code Development Platforms (1st)
 

Mindshare comparison

As of October 2026, in the Rapid Application Development Software category, the mindshare of Alpha Anywhere is 1.2%, up from 0.3% compared to the previous year. The mindshare of ServiceNow is 4.3%, down from 9.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software Mindshare Distribution
ProductMindshare (%)
ServiceNow4.3%
Alpha Anywhere1.2%
Other94.5%
Rapid Application Development Software
 

Featured Reviews

Glen Schild - PeerSpot reviewer
Managing Director at GJ Stats
Enables you to boost your sales by displaying customized upsell offers to your customers when they are more likely to accept them on the add-to-cart or checkout option
I use it for. browser based systems for my own clients It's configured to make it very quick to build feature-rich systems. The only issue I would say is that they develop updates very quickly that are hard to keep up with. I have been using Alpha Anywhere for thirty years. It's stable, set up…
Hemanthreddy Vakiti - PeerSpot reviewer
Data Engineer at a tech vendor with 10,001+ employees
Structured workflows have improved SLA compliance and now support prioritized incident handling
I think the licensing and pricing of ServiceNow is quite expensive compared to other tools. For large organizations, it is acceptable, but specifically for small and medium organizations to track incidents or change requests, ServiceNow is quite expensive. Sometimes performance can be slow when workflows and integrations are configured for complex tasks. For advanced customizations or advanced features which we rarely use, the documentation is not up to standard. The documentation needs to be improved for advanced customization features. However, the platform is stable overall and the features are quite good. The user experience and performance concerns I mentioned are areas I want to be improved. When many workflows and interactions are configured, performance is slow. For the features it is providing, it is quite expensive. If these performance features are improved, we can easily pay that price and get the return on investment.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Once you get through the learning curve, you can do a lot with it."
"It's very flexible."
"The incident management is great."
"Flexibility is the most valuable feature of ServiceNow, that is, being able to modify it to do what we need it to do."
"We have large chats with 150,000 people and everyone has found it to be useful."
"We used ServiceNow for change management, release management, and event management."
"The flow designer for application development is the most valuable."
"I like the adaptability and the flexibility of the tool."
"One of the biggest features is its flexibility."
"ServiceNow is one of the few easiest platforms you can integrate with products like Ansible to automate your workflows."
 

Cons

"It can be slow to develop, and it's repetitive."
"The stability of Alpha Anywhere could improve, especially from version to version. There have been several complaints that they should conduct more testing before releasing a version."
"The Express edition does not allow the option for scripting."
"The standard UI is very restricted. It doesn't look as good, compared to Remedy. Building your own UI requires some additional coding..."
"It is annoying that ServiceNow keeps on changing back to Quebec every six months."
"Reaching beyond IT asset management is the biggest challenge to ServiceNow right now."
"ServiceNow doesn't cater to the Middle Eastern market."
"Compared to other products that I have been using, it is not as user-friendly."
"Its setup is tough. It takes a lot of knowledge and a lot of experience."
"Creating service catalog forms could be made easier."
 

Pricing and Cost Advice

"The pricing is mid-range.We pay only for the subscription."
"Prices vary, and they will enter into different contracts with different people."
"It is fairly expensive."
"The price of this solution is expensive."
"ServiceNow is a leader and its pricing is quite good, quite competitive... Sometimes some plugins are not priced reasonably but, generally, the platform itself, its modules, are priced reasonably."
"The solution is priced for medium to enterprises sized businesses. However, it is expensive compared to competitors."
"Isn't pricing always too much? We really do chafe at the ITIL licensing. ITOM is also pretty expensive."
"ServiceNow's pricing is comparatively higher than Helix's."
"This is a pretty expensive product, so the licensing could be better."
"I'm not aware of any additional costs. I'm pretty sure that the current client is paying just the licensing fee per user. I do know that they've got some support agreement with ServiceNow, but I don't think that is broken out or specific to Project Management. It is just inclusive."
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Top Industries

By visitors reading reviews
Outsourcing Company
17%
Construction Company
15%
Manufacturing Company
11%
Comms Service Provider
9%
Manufacturing Company
10%
Financial Services Firm
10%
Outsourcing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise35
Large Enterprise179
 

Questions from the Community

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Which solution is better for developing non-ITSM applications: OutSystems or Service Now?
The short answer is that OutSystems is far better for 2 main reasons. Firstly, with Service Now you are locked into that platform for good. The business model is to lock in and then keep pumping th...
Would you choose ServiceNow over Microsoft PowerApps?
Hi Netanya, I will choose ServiceNow because ServiceNow is a very good tool compared to Microsoft PowerApp. Because ServiceNow has a very strong module (Performance Analysis) reporting which will ...
What is your experience regarding pricing and costs for ServiceNow?
ServiceNow operates on a subscription-based pricing model with custom pricing based on modules, users, and business requirements. Pricing varies depending on modules such as ITSM and ITOM, and lice...
 

Overview

 

Sample Customers

Knectsoft, Worldpay, LifeStatus360, TD Bank, Dwellpoint, ZEROCK, MySchoolAnywhere, Brock University, Rev1, Australian Emergency Services, Warren County Government, Integrated Health Management Services, Northern Edge Patient Care, LiveImmigration, Merrick, Goodman Manufacturing, PetSitClick, Glacier Water, Hayat Communications, AVIS, MAERSK
AAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow    
Find out what your peers are saying about Alpha Anywhere vs. ServiceNow and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.