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Amazon Transcribe vs AssemblyAI comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon Transcribe
Ranking in Speech-To-Text Services
5th
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
No ranking in other categories
AssemblyAI
Ranking in Speech-To-Text Services
2nd
Average Rating
8.6
Reviews Sentiment
5.4
Number of Reviews
16
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Speech-To-Text Services category, the mindshare of Amazon Transcribe is 10.3%, down from 11.0% compared to the previous year. The mindshare of AssemblyAI is 6.9%, down from 7.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Speech-To-Text Services Mindshare Distribution
ProductMindshare (%)
AssemblyAI6.9%
Amazon Transcribe10.3%
Other82.8%
Speech-To-Text Services
 

Featured Reviews

AG
Senior Software Developer at a tech vendor with 10,001+ employees
Efficient voice-to-text conversion enhances communication and advertising efforts
The valuable aspect of Amazon Transcribe is its ability to perform speech recognition and convert it into text. It's highly compatible with a serverless environment, making it easy to trigger the service and get results. Although no specific features handle diverse accents or dialects effectively, the scalability and ease of use are notable. It provides the best results for our needs, is highly scalable, and easy to manage. The service also benefits from cost savings, being a pay-as-you-go model with very reasonable pricing for audio transcription at $0.004 per second.
Leen Batta - PeerSpot reviewer
Full Stack Developer at a university with 10,001+ employees
Automated workflows have transformed classroom videos into instant interactive study content
While AssemblyAI performs exceptionally well, there are a few areas where the developer experience could be further improved. First, regarding native video file support, currently, developers must write custom back-end logic to extract the audio track from video files locally before uploading. If AssemblyAI supported direct native video uploads and handled the audio extraction internally on their servers, it would simplify our back-end architecture. Native real-time status updates could also be improved because while the API is highly stable, writing custom asynchronous polling loops to check transcription status adds boilerplate code. Lastly, the queue latency for micro-files could be optimized because we noticed some initial queue or warm-up latency when transcribing very short audio files under one minute.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Amazon Transcribe helps me not to fall behind in a meeting and not know what's going on. Even if I do, I have the transcript at the end to help me figure out what was said during the meeting."
"The feature I utilized the most was transcription."
"AWS Transcribe is the most useful feature for us right now."
"The service also benefits from cost savings, being a pay-as-you-go model with very reasonable pricing for audio transcription at $0.004 per second."
"We don't run into any issues with bugs or glitches."
"The results I get with Transcribe are near-perfect—over 99% better than what I have experienced before."
"There have been significant efficiency gains, as direct implementation with the SDK code and deployment with CloudFormation was straightforward, making it profitable in terms of effectiveness and helping me present a minimum viable product to potential clients, convincing them to hire me."
"AssemblyAI has positively impacted my organization because our users started using the chatbot much more from the moment we implemented AssemblyAI in the streaming tool, and usage increased by 300%."
"AssemblyAI has positively impacted my organization as it is in our active pipeline, making it one of the core building blocks of our product that we are currently making."
"AssemblyAI impacts my system very well and performs excellently; my users have provided good feedback because I am using AssemblyAI for video transcription and diarization, and it is very fast."
"Because of AssemblyAI, we were able to envision something that could speak naturally to mass consumers."
"What stood out to me about the speech-to-text feature of AssemblyAI was the speed, accuracy, and ease of integration."
"AssemblyAI can make work really easier and faster, because why would I wish to spend more than four to five hours on a single one-hour transcript if with AssemblyAI I can do it within forty minutes?"
"Using AssemblyAI has worked exceptionally well for me because it has helped my team input very little effort to check for quality."
"AssemblyAI has positively impacted our organization in terms of user experience, providing clear information to users because it can understand user intent properly, and users are happy because the AI agent can respond to them positively and perfectly in their language regardless of how they communicate."
 

Cons

"I would love to see Amazon Transcribe have its own section or its own page about how to make adjustments if you're using it for accessibility."
"There is a need to improve the processing of background noise. Sometimes, surrounding sounds are recorded and Amazon Transcribe does not process these well, creating clutter."
"Several AWS products are originally built in English and not in other languages. There is room for improvement in creating more products in Spanish for Spanish-speaking countries."
"The UX and UI could be improved on the AWS console."
"Amazon S3 offers something like uploading parts, where a large file is divided into smaller parts, uploaded faster, and later reassembled. A similar feature in Transcribe would really help, making it easier to upload large file sets without spending extra time."
"AssemblyAI can be improved; I think they should manage their webhooks better to retrieve my data as soon as possible for my audio."
"I wish AssemblyAI could improve its multilingual support, as it did not work well when I spoke in different languages."
"AssemblyAI should definitely cater to multiple different languages of the world as well as in India."
"I think the documentation could be improved a bit because it is a little difficult to follow for the first-time user."
"AssemblyAI can be improved in several areas."
"AssemblyAI could improve their free tier."
"AssemblyAI should respond more quickly because when I post a ticket, they take too much time to respond to it."
"While AssemblyAI performs exceptionally well, there are a few areas where the developer experience could be further improved."
 

Pricing and Cost Advice

"I think the price on the standard is better for Amazon Transcribe than it is for Amazon Polly."
Information not available
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Top Industries

By visitors reading reviews
Comms Service Provider
10%
University
7%
Computer Software Company
7%
Insurance Company
7%
University
33%
Outsourcing Company
12%
Comms Service Provider
10%
Wholesaler/Distributor
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for Amazon Transcribe?
The pay-as-you-go model is cost-effective, with pricing for audio transcription around $0.004 per second.
What needs improvement with Amazon Transcribe?
There is a need to improve the processing of background noise. Sometimes, surrounding sounds are recorded and Amazon Transcribe does not process these well, creating clutter. Adding functionality t...
What is your primary use case for Amazon Transcribe?
We are using Amazon Transcribe ( /products/amazon-transcribe-reviews ) to convert voice to text. For example, we communicate over the phone, record the call, and then convert the conversation into ...
What is your experience regarding pricing and costs for AssemblyAI?
Regarding my experience with pricing, setup cost, and licensing, I would like to know if it can be reduced somehow, but apart from that, licensing is good enough for us.
What needs improvement with AssemblyAI?
AssemblyAI can be improved in several areas. I don't remember if AssemblyAI had a webhook, but if they have one, that's beneficial. The biggest improvement I think was the lack of background sound....
What is your primary use case for AssemblyAI?
My main use case for AssemblyAI was for a voice-based calling system that we created. A specific example of how I used AssemblyAI in my voice-based calling system is that it was used for the text-t...
 

Overview

 

Sample Customers

Echo360, VidMob, RingDNA, Isentia
Information Not Available
Find out what your peers are saying about Amazon Transcribe vs. AssemblyAI and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.