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Appium vs Salesforce Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.2
Users saw over 60% ROI with Appium's cost-saving, productivity boost, scalability, and faster market time benefits.
Sentiment score
7.0
Salesforce Platform improves efficiency and revenue, reduces silos, and boosts productivity, with ROI evident through increased revenue and time savings.
With the introduction of Appium MCP, productivity has increased to 10x, meaning very few QA personnel are now needed to write automation.
Staff Engineer at Stryker
Salesforce saved about 40% to 50% of my time by allowing me to manage and maintain client data and account progress.
Independent Business Consultant at Freelance
In terms of productivity, my ROI is definitely at an eight or nine out of a scale of one to ten.
Solution Architect And Senior Consultant at Keysight Technologies
 

Customer Service

Sentiment score
6.6
Appium relies on a strong online community and forums rather than formal support to assist users with issues.
Sentiment score
6.8
Salesforce support is praised for responsiveness and collaboration but mixed ratings exist due to some preferring internal resources.
Since Appium is open-source, I do not observe any formal customer support.
Staff Engineer at Stryker
 

Scalability Issues

Sentiment score
7.4
Appium offers scalable automation with integration potential but faces challenges with setup complexity and real device scalability.
Sentiment score
7.7
Salesforce Platform offers scalable solutions for all company sizes, although customization is key to managing its feature-rich environment.
Appium's scalability for my projects has significantly increased our speed of execution and delivery, achieving up to 10x faster results.
Staff Engineer at Stryker
Salesforce's scalability was not a problem.
Independent Business Consultant at Freelance
We are using it globally in thirty countries.
Sr. Vice President and Business Head at a computer software company with 10,001+ employees
Salesforce Platform is absolutely scalable for us.
Director at GenRocket
 

Stability Issues

Sentiment score
7.0
Appium shows improved stability and reliability despite some resource issues, with notable documentation and community support improvements.
Sentiment score
8.1
Salesforce Platform is stable and reliable, with minimal issues, maintaining high performance and receiving strong user ratings for stability.
Appium is much more stable now compared to the 1.0 version.
Staff Engineer at Stryker
On occasion, we had to log in and out frequently, open tickets with our IT team for account reconfiguration, or request permissions to access the system.
Independent Business Consultant at Freelance
It is definitely very stable.
Solution Architect And Senior Consultant at Keysight Technologies
We have never had any problems with it.
Sr. Vice President and Business Head at a computer software company with 10,001+ employees
 

Room For Improvement

Appium requires enhancements in setup, stability, documentation, support, integrations, and features to improve overall usability and performance.
Salesforce faces integration, cost, and customization challenges with inadequate reporting, UI issues, costly storage, and limited search functionality.
A community needs to emerge, driven by a set of industry leaders who can help people and contribute to the community, especially since platforms like Stack Overflow have diminished in relevance due to the rise of AI.
Staff Engineer at Stryker
If a user were granted access to consume more features from Salesforce Platform and the system could show exactly who needs to grant that particular access, that would be a very good improvement.
Solution Architect And Senior Consultant at Keysight Technologies
Salesforce could improve by adding more capabilities to the dashboard, such as additional fields for more filters and more control over what I would like to see.
Account Manager at Red Hat
The UI is not very intuitive or innovative.
Senior Acount Executive for Financial Services at a tech vendor with 5,001-10,000 employees
 

Setup Cost

Appium is a cost-effective open-source tool favored for its free availability compared to costly commercial alternatives.
Salesforce Platform is costly but valued for features; pricing varies, necessitating careful evaluation to manage expenses effectively.
My experience with pricing, setup cost, and licensing for Appium is straightforward since it is open-source, and I currently have no concerns about using it.
Staff Engineer at Stryker
It is on the expensive side, unfortunately.
Solution Architect And Senior Consultant at Keysight Technologies
It might be expensive compared to other platforms like HubSpot.
Director at GenRocket
 

Valuable Features

Appium excels in flexible, robust mobile app automation across platforms, supporting multiple languages and seamless CI/CD integration.
Salesforce Platform excels in scalability, customization, integration, analytics, and low-code development, enhancing productivity with automation and real-time insights.
Appium's open-source nature provides a level of support unmatched by competitors in the market, and its capability to support all types of mobile applications means no other tool in the market comes close to what Appium provides.
Staff Engineer at Stryker
The biggest benefit is seamless usage in terms of an easy-to-use interface and GUI that makes it easy to interact with the entire platform and generate reports effortlessly.
Solution Architect And Senior Consultant at Keysight Technologies
This integration allows us to manage customers from all aspects in one place, providing a clear view.
Senior Acount Executive for Financial Services at a tech vendor with 5,001-10,000 employees
It serves as a central repository, and it's an automation tool for our sales team.
Sr. Vice President and Business Head at a computer software company with 10,001+ employees
 

Categories and Ranking

Appium
Ranking in Mobile Development Platforms
10th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
31
Ranking in other categories
Regression Testing Tools (8th)
Salesforce Platform
Ranking in Mobile Development Platforms
3rd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
97
Ranking in other categories
PaaS Clouds (8th), Rapid Application Development Software (8th), Low-Code Development Platforms (7th), No-Code Development Platforms (2nd), Business Orchestration and Automation Technologies (13th)
 

Mindshare comparison

As of October 2026, in the Mobile Development Platforms category, the mindshare of Appium is 2.8%, down from 3.8% compared to the previous year. The mindshare of Salesforce Platform is 6.8%, down from 7.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mobile Development Platforms Mindshare Distribution
ProductMindshare (%)
Salesforce Platform6.8%
Appium2.8%
Other90.4%
Mobile Development Platforms
 

Featured Reviews

Ramanagowda Hullur - PeerSpot reviewer
Staff Engineer at Stryker
Automation has transformed mobile testing workflows and delivers reliable end-to-end coverage
One painful point that still exists with Appium, especially in iOS mobile application testing, is its reliance on WebDriverAgent, which creates a lot of stress during setup for beginners. Although many improvements have been made since MCP, that area still needs attention. Additionally, improvements in the locator strategies are needed to adapt to modern technologies for locating mobile applications developed outside traditional Apple or core scripting technologies like Swift, Java, or Kotlin. A community needs to emerge, driven by a set of industry leaders who can help people and contribute to the community, especially since platforms like Stack Overflow have diminished in relevance due to the rise of AI. If I could change or improve one thing about Appium, I would focus on enhancing Appium MCP to ensure it delivers what it promises reliably.
Sunny Nair - PeerSpot reviewer
Solution Architect And Senior Consultant at Keysight Technologies
Automated weekly analytics have improved case tracking and boosted research productivity
In terms of customization and requesting features that need to be enabled, the process is longer than ideal. As a user, I have very limited access rights to Salesforce Platform, which limits my capability. If a user were granted access to consume more features from Salesforce Platform and the system could show exactly who needs to grant that particular access, that would be a very good improvement. If I need to gain access to a specific feature within Salesforce Platform, it should point me to who in my organization manages it. If the system is able to tell me who exactly is managing it, I can get in touch with that particular user to understand whether I can gain access. This particular feature seems to be lacking, not only in Salesforce Platform, but in any CRM application.
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Manufacturing Company
13%
Outsourcing Company
10%
Construction Company
10%
Financial Services Firm
12%
Outsourcing Company
10%
Manufacturing Company
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise20
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise25
Large Enterprise44
 

Questions from the Community

Do you recommend Appium?
I do recommend Appium. It is an open-source solution and completely free of charge. We use Appium and Appium Studio as our base for any type of mobile automation for testing. It has a great interfa...
What is your experience regarding pricing and costs for Appium?
My experience with pricing, setup cost, and licensing for Appium is straightforward since it is open-source, and I currently have no concerns about using it.
What needs improvement with Appium?
One painful point that still exists with Appium, especially in iOS mobile application testing, is its reliance on WebDriverAgent, which creates a lot of stress during setup for beginners. Although ...
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Also Known As

No data available
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

Nuvizz, Coupa Software, Eventbrite, Evernote
ADP
Find out what your peers are saying about Appium vs. Salesforce Platform and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.