Arcserve UDP vs Quantum DXi Series comparison

Why PeerSpot?

Arcserve and Quantum are both solutions in the Backup and Recovery category. Arcserve is ranked #26 with an average rating of 9.0, while Quantum is ranked #61. Arcserve holds a 1.2% mindshare in BRS, compared to Quantum’s 0.8% mindshare. Additionally, 85% of Arcserve users are willing to recommend the solution, compared to 66% of Quantum users who would recommend it.

Arcserve UDP

Read 44 Arcserve UDP reviews

6,659 Views
5,460 Comparison Views

85% willing to recommend

Quantum DXi Series

Read 2 Quantum DXi Series reviews

3,522 Views
2,395 Comparison Views

66% willing to recommend

Arcserve UDP

Quantum DXi Series

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Arcserve UDP and Quantum DXi Series compete in data protection and recovery. Based on user feedback, Quantum DXi Series has the upper hand due to its superior features, despite Arcserve UDP being more satisfactory in terms of pricing and support.

Features: Arcserve UDP is praised for its comprehensive data backup and recovery options, ease of use, and robust data deduplication. Quantum DXi Series is highlighted for its advanced data deduplication, scalability, and integration with existing storage infrastructure. Users consider Quantum DXi's feature set to be more advanced, making it more suitable for large-scale operations.

Room for Improvement: Arcserve UDP users point to the need for better cloud integration, enhanced reporting capabilities, and improved technical support. Quantum DXi Series users suggest enhancements in user documentation, faster data recovery speeds, and more intuitive management tools. While both products have areas needing improvement, Arcserve UDP users emphasize cloud functionalities, whereas Quantum DXi users focus on performance and ease of management.

Ease of Deployment and Customer Service: Arcserve UDP is noted for its straightforward deployment process and responsive customer service. Quantum DXi Series users report a steeper learning curve during deployment but commend its efficient customer support. Quantum DXi's deployment might be more challenging, but it is mitigated by strong support services, ensuring user satisfaction.

Pricing and ROI: Arcserve UDP is generally viewed as offering good value for money with a lower initial setup cost and satisfying ROI. Quantum DXi Series, although perceived as more expensive upfront, is considered worth the investment due to its advanced features and longer-term ROI benefits. Users acknowledge that while Arcserve UDP is more affordable, Quantum DXi's high ROI justifies its higher initial cost.

To learn more, read our detailed Arcserve UDP vs. Quantum DXi Series Report (Updated: September 2026).

Buyer's Guide

Arcserve UDP vs. Quantum DXi Series

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

26th

Average Rating

7.6

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (15th)

Quantum DXi Series

Ranking in Backup and Recovery

61st

Average Rating

9.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Deduplication Software (10th)

Mindshare comparison

As of October 2026, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, up from 1.1% compared to the previous year. The mindshare of Quantum DXi Series is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
Arcserve UDP	1.2%
Quantum DXi Series	0.8%
Other	98.0%

Backup and Recovery

Featured Reviews

Sergio Itikawa

Software Solutions Architect at SPEData

Has supported hybrid IT environments effectively and offers strong data protection

With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.

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reviewer2301564

Expert Backup at a tech services company with 201-500 employees

A virtual deduplication backup appliance that protects physical and virtual data across remote sites, the datacenter and cloud deployments

Given its ease of use and management, I believe there are no specific caveats that users need to be aware of during the setup of DXRIS for backups. The process was straightforward, and I did not encounter any challenges or issues. As for a rating on a scale of one to ten, with one being the worst and ten being the best, I would rate the Quantum DXI Series a nine. My deduction is primarily influenced by personal preferences, particularly regarding the user interface and it is a highly commendable system, I would rate it a solid nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I would recommend it if there is a general case."

"This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products."

"Arcserve UDP's integration with multiple operating systems is very good and very efficient, which brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem."

"The solution has no limitations because it does backup for Linux and Windows."

"Their technical support is excellent."

"Arcserve UDP provides security to our database and also it takes backup regularly, without human intervention."

"Easy to use, good stability, and disk space gain with greater data protection and we were able to replicate the environment to another place or other platform at no additional cost."

"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."

More Arcserve UDP pros

"While the challenges posed by the difficulties were significant, they prompted the replacement of problematic components, resulting in the resolution of issues. Importantly, there were no substantial ongoing concerns. Regarding the overall performance, it has been consistently excellent."

"I am impressed with the tool's technical alliance with Veeam and Veritas."

Cons

"The solution can improve by allowing older versions to support the latest version of the OS."

"I don't know whether the tool has VMware integrations. It would be good to cover this area if it doesn't have those."

"The high use of RAM memory is a headache for those who want to implement the system with all the resources in use."

"We used Arcserve as a backup solution, but it wasn't very flexible."

"The support could be more knowledgeable and faster."

"The technical support was horrible. That's why we switched."

"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."

"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."

More Arcserve UDP cons

"Perhaps the most notable area for enhancement lies in the web interface for management. The current limitations in LDAP editing capabilities are not addressed in the UI, and I haven't observed any recent updates. It's possible that the new version of the DXI service incorporates improvements in the GUI, but I cannot confirm. While there is room for improvement in the current GUI, it remains a relatively minor issue. Overall, the system is comprehensive, covering aspects such as reports on latency and networking, leaving little room for additional enhancements in those areas."

"The product needs to improve performance while scaling out. It also needs to improve stability."

Pricing and Cost Advice

"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."

"Pricing is most likely comparable."

"The pricing is moderate."

"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."

"The solution is priced well compared to other solutions."

"The solution is very expensive."

"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."

More Arcserve UDP pricing and cost advice

"I do not oversee this aspect, as pricing is contingent on factors such as volume, technical specifications, and the desired features. Consequently, I lack information on the pricing details and structure."

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Top Industries

By visitors reading reviews

Outsourcing Company

11%

Construction Company

11%

Manufacturing Company

11%

Computer Software Company

Financial Services Firm

14%

Manufacturing Company

Computer Software Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	25
Midsize Enterprise	9
Large Enterprise	9

No data available

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

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What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.

See all answers

What is your primary use case for StorageCraft ShadowProtect?

The main use case for this product is to backup repositories and persistent data. I use it for the finance industry and retail sectors. Retail is indeed my focus. Generally, this is for an SMB kind...

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Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 8% of the time

Commvault Cloud vs Arcserve UDP

Compared 4% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 4% of the time

Veritas Backup Exec vs Arcserve UDP

Compared 3% of the time

Arcserve Backup vs Arcserve UDP

Compared 3% of the time

More Arcserve UDP Competitors

Dell PowerProtect Data Domain vs Quantum DXi Series

Compared 10% of the time

ExaGrid EX Series vs Quantum DXi Series

Compared 6% of the time

HPE StoreOnce vs Quantum DXi Series

Compared 6% of the time

Veritas NetBackup Appliance vs Quantum DXi Series

Compared 6% of the time

HPE StoreEver Tape vs Quantum DXi Series

Compared 5% of the time

More Quantum DXi Series Competitors

Product Reports

Buyer's Guide

Arcserve UDP

October 2026

Download Arcserve UDP product report

Buyer's Guide

Backup and Recovery

September 2026

Download Quantum DXi Series product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

DXi Series, Quantum DX

Overview

Arcserve UDP provides comprehensive data protection with features like global deduplication, instant recovery, and virtual standby, supporting efficient backup and recovery across various environments.

Arcserve UDP is designed for seamless data protection and recovery, integrating efficiently across multiple platforms and environments. Its features like global deduplication and cloud integration enhance data protection strategies. The user-friendly interface allows for easy configuration, ensuring quick recovery and enhancing business continuity. While facing challenges in speed and outdated infrastructure compatibility, enhancements in disaster recovery, security, and licensing can improve user experience. Arcserve UDP supports a wide range of backup scenarios including server, file, and VM protection for on-premises and hybrid environments, ensuring reliable backup and recovery solutions.

What are the key features of Arcserve UDP?

Global Deduplication: Reduces storage requirements by eliminating duplicate data.
Instant Recovery: Provides immediate data access post-outage.
Virtual Standby: Enables rapid failover to minimize downtime.
Cross-Platform Support: Supports multiple OS for flexible deployment.
Cloud Integration: Seamlessly integrates with cloud services for expanded storage.
Compression & Replication: Enhances storage capabilities and data redundancy.

What benefits can users expect from Arcserve UDP?

Ease of Configuration: Simplifies setup and management, saving time.
Business Continuity: Ensures operational uptime through rapid recovery.
Cost Efficiency: Streamlines backup processes to reduce costs.
Data Protection: Offers robust features for comprehensive data safeguarding.
Virtualization Support: Optimizes backup strategies for virtual environments.
Flexibility: Adapts to diverse IT infrastructures and backup scenarios.

Arcserve UDP is widely implemented in industries like finance, manufacturing, and education for its ability to handle diverse backup scenarios without user intervention. Organizations rely on it for server, file, and VM backups, ensuring disaster recovery and continuous availability. Its decompression feature and support for virtualization and SQL database high availability meet the needs of demanding sectors, providing reliable data protection and cost-effective solutions.

Arcserve

Quantum DXi Series offers advanced data protection and storage solutions tailored for enterprise environments, ensuring efficient data management and backup processes.

Designed for demanding data environments, Quantum DXi Series delivers reliable performance in data deduplication, replication, and archiving. It addresses the needs of modern enterprises by offering scalable and secure solutions. With its intuitive interface and seamless integration capabilities, it helps enterprises enhance their data management strategies while optimizing resources and reducing costs. Engineered for flexibility, it supports a wide range of data-intensive tasks, making it suitable for diverse organizational requirements.

What key features does Quantum DXi Series provide?

Data Deduplication: Reduces storage footprint, enhancing efficiency.
Replication Technology: Ensures data integrity across locations.
Cloud Integration: Facilitates scalable cloud storage.
Intuitive Management: Simplifies administrative tasks.
Advanced Security: Protects data with robust encryption.

What benefits should users look for in reviews?

Cost Efficiency: Reduces storage expenses significantly.
Scalability: Grows with business data demands.
Reliability: Offers stable backup and recovery processes.
Operational Flexibility: Adapts to varied IT environments.

Quantum DXi Series implementation is versatile across industries like finance, healthcare, and education, where data security and efficient management are critical. In finance, it supports compliance and secure transactions. In healthcare, it manages vast patient data reliably. In education, it provides seamless data backup and recovery solutions, addressing institutions' unique needs.

Quantum

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

Nihon Unisys, Nikoyo China

Buyer's Guide

Arcserve UDP vs. Quantum DXi Series

September 2026

Free Report: Arcserve UDP vs. Quantum DXi Series

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