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ARIS Cloud vs CMW Tracker comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARIS Cloud
Ranking in Business Process Management (BPM)
27th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
14
Ranking in other categories
Business Process Design (15th)
CMW Tracker
Ranking in Business Process Management (BPM)
28th
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
Process Automation (31st)
 

Mindshare comparison

As of October 2026, in the Business Process Management (BPM) category, the mindshare of ARIS Cloud is 1.1%, up from 1.0% compared to the previous year. The mindshare of CMW Tracker is 1.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
ARIS Cloud1.1%
CMW Tracker1.6%
Other97.3%
Business Process Management (BPM)
 

Featured Reviews

reviewer1294968 - PeerSpot reviewer
Transformational Leader at a financial services firm with 10,001+ employees
Mapping capabilities lag behind while requiring significant customization but is scalable
I worked with ARIS Cloud under SAP. The solution was deployed by an agile team and utilized daily by process engineers and business process owners. It was involved in the financial services industry, with thousands of users within the company The platform's capabilities are highly dependent on…
Excellent task manager software - supports both management and workflow
Excellent task manager software - supports both management and workflow. Time tracking is available and much used in our firm. Integration with Microsoft Outlook is also a great feature, along with the ability to access from mobile. Being able to use Comindware Tracker for common processes or standalone tasks for crucial in our decision to test the software. The software is flexible and computer-novice friendly, making training required minimal and efficient to implement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup of this solution was straightforward."
"This solution has improved the way our organization does training."
"The cloud version has the advantage that you can work on it from anywhere."
"Over the past few years, ARIS has made its interface more user-friendly and intuitive."
"From a total cost of ownership perspective, running this on the cloud is more efficient than having someone in the company take care of the infrastructure."
"In terms of UX design, somebody who has not had experience with ARIS will be able to use it very easily."
"With ARIS Cloud, we identified our goals, business processes and we turned them into a digital strategy."
"ARIS Cloud offers easy query writing for retrieving information and includes a user-friendly Governance, Risk, and Compliance (GRC) part that aids risk managers effectively."
"Customize workflow processes visually and interactively."
"This software added transparency to our workflows. It helped with increasing throughput of clients and their satisfaction."
"It is perhaps the most user-friendly web forms automation software. At least, I did not find anything better while testing several others similar to it."
"The configurable dashboard analytics and reporting capabilities ensure timely decision making."
"Overall, this is an excellent workflow management tool."
"This solution can be useful for tracking the different stages of projects and the people working on them."
"It provides a scalable solution that should allow me to grow my company without too much fuss or further set up required."
"​It was easy to set up my team with access credentials to their files.​"
 

Cons

"It seems that there could be innovations in fostering spontaneous cooperation between departments and individuals. This extends to case management and finding new paradigms for enhancing such cooperation. While some approaches, like basic case management tools, have been tried in the past, they may not have met expectations entirely. However, ongoing efforts in administrative science are focused on these areas. Companies with innovative ideas can contribute to progress, possibly involving concepts related to trust, even within the context of web 3. There are intriguing developments in how economic and business organizations can be formed. When it comes to learning about these concepts, starting with simple examples and gradually moving to more complex ones is advisable. Begin with the basics, excluding unnecessary details that might hinder understanding. Over time, you can delve into more intricate aspects, such as Bitcoin and the Lightning Network, to gain a deeper understanding of these technologies."
"The price is quite high. This is one weak point of the solution."
"I would like to see more support for architectural diagrams."
"I was surprised when my license was deactivated and I could not access my data."
"The support team of ARIS Cloud has certain shortcomings where improvements are required."
"Initial setup is rather complex. You have to find a way to isolate the complexity, and find common ground at a level where they don't need the details."
"The price of ARIS Cloud is relatively high and not every firm can afford it, especially if the company is not mature enough to require such extensive process modeling and optimization."
"On an enterprise level, the ability to onboard somebody quickly is cumbersome because it just has too many things in it. It's got something like a hundred or more techniques and things in it."
"There are not very many report templates, and if there were more, it would really help."
"The OpenAPI is good, but it is not enough. It lacks out-of-box integrations with popular web services."
"This solution lacks API integration with some popular websites."
"It lacks workflow samples, which would make it even easier for non-technical users to build their own apps."
"Figuring out how to integrate defined teams or groups into this system is difficult, and there are no contextual menus."
"If your organization has only a few team members then this tool is not suitable."
"I am expecting new updates to improve the software."
"The initial setup can be quite slow and finicky."
 

Pricing and Cost Advice

"There is a student version of this solution that can be used for free."
"The cloud deployment is not more expensive. In the cloud, you pay for what you use, and there's no need for maintaining infrastructure or additional personnel, making it cost-effective. On-premises deployment, on the other hand, involves infrastructure costs and maintenance expenses."
"The licensing model of ARIS Cloud is leaner and more beneficial to the customer. The new license model is great. With the on-premise, you needed to subscribe to many more types of licenses. Now there are licensed bundles available on the cloud."
"I benefit from this software by getting a variety of reporting options and features for a relatively low cost"
"This solution has a very lost cost."
"The price is so reasonable."
"Setup cost is reasonable and average on the market. They offer simple licensing and price per user."
"Great value for the money."
"Price per user works for me when they do not count my clients, which fill forms."
"The pricing and licensing is as per market standards, except that the process of extending licenses is also easy."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Manufacturing Company
12%
Outsourcing Company
9%
Construction Company
8%
Construction Company
20%
Outsourcing Company
16%
Comms Service Provider
11%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Large Enterprise7
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for ARIS Cloud?
The price of ARIS Cloud is relatively high and not every firm can afford it, especially if the company is not mature enough to require such extensive process modeling and optimization.
What needs improvement with ARIS Cloud?
It would be beneficial for ARIS Cloud to add more customization options, such as having a landing page. Improving the importation script from Microsoft Visio ( /products/visio-reviews ) would also ...
What is your primary use case for ARIS Cloud?
I am currently working with both ARIS Cloud ( /products/aris-cloud-reviews ) and MEGA HOPEX ( /products/mega-hopex-reviews ), having switched from ARIS BPM ( /products/aris-bpa-reviews ) to MEGA HO...
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Also Known As

Process Live, ARIS Simulation, ARIS Aware, ARIS Connect
Comindware Tracker
 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market and 10 million users worldwide, from 1 user companies to the Fortune 500.
Anthem, Hertz, Aetna, CVS Pharmacy, Covidien, Quicken Loans, Associated British Ports, United Card Services
Find out what your peers are saying about ARIS Cloud vs. CMW Tracker and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.