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Automation Anywhere AI Agent vs Fireworks AI comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in AI Finance & Accounting
2nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
669
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Procurement & Supply Chain (1st)
Automation Anywhere AI Agent
Ranking in AI Finance & Accounting
7th
Average Rating
7.4
Number of Reviews
3
Ranking in other categories
AI Data Analysis (36th), AI Customer Support (16th), AI Sales & Marketing (14th), AI Content Creation (7th)
Fireworks AI
Ranking in AI Finance & Accounting
4th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
10
Ranking in other categories
AI Development Platforms (6th), AI Software Development (19th), AI Research (7th)
 

Featured Reviews

Nadeem K. - PeerSpot reviewer
Rpa Developer at a consultancy with 11-50 employees
Automation has freed teams from repetitive finance and supply tasks and supports global operations
In the current organization, we had trouble initially because I think the documentation and support could be better than what it is now. This is one difference between Automation Anywhere and other RPA tools such as UiPath. In UiPath, if you have an issue, you go to the UiPath website and search for it, and you get lots of help materials. In Automation Anywhere, you do not get exactly what you are looking for. You get a very large number of results when you search for something, and from this large result set, you have to filter out what you need, or only partial information will be available. User handbooks are available for each product. In that regard, I would say Automation Anywhere is lagging compared to other RPA tools. It is difficult to get hold of their customer support team. I want to clarify that it is not a matter of us building logic on Automation Anywhere and it failing. When it is a product-related issue, they have to give us support because we only know how to develop within Automation Anywhere. We do not know how to fix Automation Anywhere itself. Whenever we have an issue, trying to get in touch with them always takes three to four business days.
KS
Account Director at a tech vendor with 10,001+ employees
Automation has transformed invoice and bank processing but still needs faster setup and better integration
Automation Anywhere AI Agent could be improved in a few ways. Since I am currently working with Salesforce and I understand that to compete Automation Anywhere as a middleware product with Mulesoft or Informatica, the implementation phase needs to be quicker. The POC is always successful, but the implementation phase has to be quicker. The business needs to understand this better. Automation Anywhere should get into the business team and focus on explainability at the business level, not just a technical thing, but in the language or discussion where the business team can understand. There is clear business reasoning missing right now. The learning is strong within the process for sure, but there is limited reuse of learning across processes, which I think is very important. Simple model governance for business users is needed so that anyone should be able to use or create bots on Automation Anywhere. Right now, consultants and partners are needed in place. Additionally, Automation Anywhere should have native integrations with core platforms such as Oracle, SAPs, Salesforce, and ServiceNow. It should have out of the box integration rather than going for APIs because the deals which are not getting closed with Automation Anywhere or UIPath are purely because these organizations do not have out-of-the-box connectors available.
M김
Ai스페셜리스트매니저 at a tech vendor with 501-1,000 employees
Automation has accelerated agent workflows and now needs broader connections for enterprise data
In the current function calling, if Fireworks AI could be added as part of our RAG system not only with the function calling we are using now but also with a variety of other connections, then an even better situation would be possible. Fireworks is based on tool calling, so it needs to add more different kinds of connections to enable faster data retention and optimization. Although multiple optimal optimization or measurement methodologies for using LLMs are being discussed, when using them inside enterprises, the main thing is actually measuring work handling capability or work processing speed. Based on that, and also through what might be called interviews with business-side staff, we measured the speed improvements in a somewhat indirect manner.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The simplicity and ease of use is the most valuable part of Automation Anywhere."
"Automation Anywhere has positively impacted my organization by saving millions of dollars over the past several years since we implemented it, along with saving a lot of hours, achieving a lot of ROI, realizing a lot of value, and significantly reducing urgency and stress."
"There are more valuable features with the updated solution; now they have both the list view and the flow view, they have increased some features in terms of data types, they now have good usage of the data table and have added variable types, and it's convenient."
"Speed is the most valuable feature. E.g., for a human, it could take around 60 minutes to create a report with a few errors. Occasionally, a person will miss something. With this bot, we can get the work done in around five minutes. So, it takes only five minutes for a report to scan and be created with fewer errors."
"Currently, everyone wants to experiment more and more with cloud offerings. They don't want to spend money on setting up their internal hardware infrastructure. Automation Anywhere is the only tool that provides a pure cloud to customers. That is one of the key features."
"The solution has helped us increase productivity."
"AA helped our clients to achieve their goals faster and more efficiently, also reaching ROI very quickly."
"The code, once developed, is pretty stable."
"By automating repetitive processes such as data entry, report generation, and transaction processing, I reduced manual effort significantly as tasks that earlier took hours now take minutes, resulting in clear time savings."
"I feel Automation Anywhere AI Agent is better than Blue Prism in that specific context."
"Since all three benefits are achieved—accuracy, efficiency, and cost saving—the business impact and dollar impact is really high."
"Fireworks AI has positively impacted my organization by helping my productivity go up."
"Since using Fireworks AI, being part of their startup program has resulted in significant cost savings and has helped accelerate our development timeline."
"Fireworks AI has a solid API and is quite easy to interact with."
"Fireworks AI has positively impacted our organization by making our AI features feel more production-ready instead of experimental."
"Dataset templates stand out for me because they easily help me customize what the AI agent can read, deconstruct, and extract."
"Fireworks AI has positively impacted our organization by increasing our AI response time by twenty to fifty percent, as we now have AI agents and AI features that return answers twenty to fifty percent faster."
"After introducing Fireworks AI's high-speed inference engine, I found that communication speed between agents was about twice as fast as before."
"Fireworks AI has impacted us positively as it helps in offering us access to the open-source models by advancing fine-tuning options, a massive library where we can get information from the database that we can use in line with our company policy."
 

Cons

"Their support also needs improvement."
"Overall improvement is needed for non-technical users who face challenges with how to use it and how to perform more tasks."
"I believe there is room for improvement in Automation Anywhere, particularly in their training programs, which need more development."
"In Mexico, where our company is based, we face issues regarding obtaining new licenses, as this has to be done through a third-party company."
"While using IQ Bot we found that data extraction accuracy is a bit weaker in semi-structured documents compared with structured documents. We would like to see improvement in the data extraction part of Automation Anywhere IQ Bot."
"It would be helpful if we could start running a process from a particular step."
"Sometimes, the bot struggles to initiate on the cloud, even when everything appears in place. This issue occasionally requires uninstalling and reinstalling a component on my PC, although I cannot recall the specific component involved."
"In the Microsoft Excel features, it needs a command to wait for a calculation to complete."
"When considering weaknesses and improvements, the platform does not give us the liberty to use our own features where we can bring out creativity."
"The implementation cost even for a POC was very high, and that was a pain for all the customers."
"The OCR and document understanding of Automation Anywhere AI Agent still struggle with complex and unstructured formats such as invoices with multiple layouts, poor scan quality, or handwritten fields."
"In the current function calling of Fireworks AI, I am using it as one part of my RAG system. If Fireworks AI could be enhanced not only with the function calling I currently use, but also by adding a variety of other connections, then I think it would lead to an even better situation."
"I think Fireworks AI should improve in fair pricing, whereby sometimes you get charged highly and other times you get charged at a lower value, so they need to work on the pricing to make it transparent and uniform."
"Fireworks AI can be improved by addressing that costs can rise at scale."
"Receiving a $40,000 bill out of nowhere, for usage I never knowingly incurred and which my own dashboard does not reflect, has been an extremely stressful experience."
"Based on my exploration so far, I find that it is too early to judge any improvements or negative aspects of Fireworks AI, as I am still in the exploration phase."
"The only challenge is that Fireworks AI is not a ready-made business application; you have to customize it to suit your organization's taste, and it lacks a user-friendly dashboard, making it very difficult to grasp."
"When using the API, it does not return information about the charges for image generation, which would be useful for our solution."
"The customer support for Fireworks AI is average."
 

Pricing and Cost Advice

"From my experience, I can say that the initial setup cost is easily recovered over a period of time once the bots start running in production."
"I am not sure about the costs, but two Bot Runners and four Bot Creators may cost approximately 1CR."
"Their licensing processes are in par with most industry standards."
"There are a lot of savings in terms of effort and time as well as costs. Automation Anywhere automates a lot of processes. It allows an organization to save the efforts of a lot people. It saves a lot of time because people can't work a whole day (24/7), but Automation Anywhere bots can."
"The solution is costly and the licensing is very confusing."
"Our licensing costs are setup on an annual basis."
"The setup cost depends on multiple factors, so you need to get details before choosing."
"The pricing is fair. My company is part of a big organization, so the pricing is very advantageous."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Comms Service Provider
12%
Financial Services Firm
11%
Manufacturing Company
11%
Construction Company
29%
Outsourcing Company
16%
Manufacturing Company
14%
Comms Service Provider
9%
Outsourcing Company
11%
University
10%
Comms Service Provider
9%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business162
Midsize Enterprise86
Large Enterprise566
No data available
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise3
Large Enterprise2
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What needs improvement with Automation Anywhere AI Agent?
Automation Anywhere AI Agent is quite good overall, and I believe the main area for improvement is working on differe...
What is your primary use case for Automation Anywhere AI Agent?
My main use case for Automation Anywhere AI Agent is to extract data from different invoices such as bills of lading,...
What advice do you have for others considering Automation Anywhere AI Agent?
My advice for others looking into using Automation Anywhere AI Agent is to start with a well-defined, stable process ...
What is your experience regarding pricing and costs for Fireworks AI?
Be extremely cautious. Although it is marketed as 'Pay-As-You-Go,' there are no spending caps, no threshold a...
What needs improvement with Fireworks AI?
Billing transparency and safeguards are urgently needed. A product sold as 'pay-as-you-go' should never produ...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
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No data available
 

Interactive Demo

 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
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Find out what your peers are saying about Automation Anywhere AI Agent vs. Fireworks AI and other solutions. Updated: September 2026.
921,523 professionals have used our research since 2012.