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AWS Step Functions vs Automic Automation comparison

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Sponsored
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
JAMS Scheduler improves ROI by automating tasks, saving time, enhancing efficiency, and boosting productivity, despite some cost concerns.
Sentiment score
4.0
Automic Automation boosts efficiency by automating workflows, reducing human interaction, cutting costs, and improving compliance and task alignment.
Sentiment score
6.3
AWS Step Functions reduce development time and costs, enhance scalability and reliability, streamline workflows, and improve ROI.
The design of JAMS makes it very easy to copy jobs and make minimal changes while ensuring functionality.
Cloud Engineer at a financial services firm with 501-1,000 employees
The cost has definitely gone up tremendously.
Principal Data Base And Infrastructure Engineer at a outsourcing company with 501-1,000 employees
It saved IT time by 50%.
Vice President, Information Technology at a financial services firm with 501-1,000 employees
Automic Automation has helped reduce workload failure rates by fifty percent.
System Administrator at a financial services firm with 1,001-5,000 employees
We can get a high-level overview of what we want to design quickly and then implement it via code using Python and deploy it via infrastructure as code using CDK or Terraform.
Senior Software Engineer at a tech services company with 10,001+ employees
 

Customer Service

Sentiment score
6.5
JAMS Scheduler's customer support is exceptional, proactive, and reliable, with knowledgeable staff and minimal wait times noted.
Sentiment score
7.2
Automic Automation's support is knowledgeable but inconsistent; transition to Broadcom affected availability, despite positive user feedback on improvements.
Sentiment score
6.2
AWS Step Functions support is reliable and effective, with prompt resolutions, but responsiveness varies by company size and support level.
The customer support for JAMS Scheduler is amazing, superhero quality.
Student Server Support / Liasion at Hamilton County ESC
Their response is prompt, exemplifying how support should be.
Manager of Reliability Engineering and Security Operations at a computer software company with 501-1,000 employees
They are very quick to respond depending on the issue's severity.
System Engineer at a financial services firm with 1,001-5,000 employees
They react quickly when it is urgent.
System Administrator at a government with 10,001+ employees
They are highly knowledgeable in their product area and very easy to work with.
Sr Technical Services Engineer at a tech company with 10,001+ employees
If you put the tickets in for which you need help right away, they get back to you right away.
Technical Consultant at a energy/utilities company with 1,001-5,000 employees
I use enterprise support, which is excellent, providing responses within fifteen minutes.
Senior AWS Tech Lead at Nextios
The speed of reply and the content of their responses usually solve the problems that arise.
EPM Practice Manager at a tech services company with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
6.2
JAMS Scheduler efficiently manages scalable job scheduling across platforms, though high volumes may occasionally impact performance.
Sentiment score
7.2
Automic Automation excels in scalability, efficiently managing diverse workloads and environments, with high user satisfaction in performance and flexibility.
Sentiment score
7.1
AWS Step Functions is praised for automatic scalability, efficiently handling diverse workloads and adapting to varying demands.
Those are situations where it has helped us to just say that we don't really care in which tech stack that we are in, whether it's latest or not, but the forward as well as the backward compatibility has been of great help.
Principal Data Base And Infrastructure Engineer at a outsourcing company with 501-1,000 employees
As the number of scheduled jobs increased, we can manage multiple schedules, dependencies, and workflows centrally.
Consultant at a outsourcing company with 201-500 employees
We might be underutilizing it, but as more jobs require processing, additional servers would be necessary.
System Engineer at a financial services firm with 1,001-5,000 employees
We have small clients running a thousand tasks per day and big enterprises running one million or two million tasks per day.
Senior Consultant at Tricise
The solution effectively supports our existing user base and is equipped to scale further.
System Administrator at a financial services firm with 1,001-5,000 employees
It does not perform real-time scalability in our environment, but because of the way we have built it, it can scale well past any thresholds with no issues.
Sr Technical Services Engineer at a tech company with 10,001+ employees
They can handle multiple simultaneous requests effectively.
Senior AWS Tech Lead at Nextios
We have workloads that may differ based on incoming data, and we did not face any lag or job failures because of AWS Step Functions.
Senior Software Engineer at a tech services company with 10,001+ employees
There isn't much need for scalability when creating orchestration in AWS Step Functions, which explains the rating of six.
Assistant Manager at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
7.8
JAMS Scheduler is highly reliable, consistently executing tasks with minimal downtime, often impacted by external factors, not the software itself.
Sentiment score
7.9
Automic Automation provides reliable stability with minimal disruptions, high user ratings, and quick resolution of issues in well-tuned environments.
Sentiment score
7.9
AWS Step Functions is rated highly for its stable operation, offering reliable performance without downtime across multiple zones.
We experience periods of major incidents annually due to capacity constraints, which result in job failures.
Manager of Reliability Engineering and Security Operations at a computer software company with 501-1,000 employees
When issues occur, the monitoring and execution logs make it easier to identify and recover from them.
Consultant at a outsourcing company with 201-500 employees
JAMS Scheduler is as stable as a rock.
Student Server Support / Liasion at Hamilton County ESC
The stability of the solution is excellent.
Senior Manufacturing Engineer at Performance Technologies
In a well-tuned environment, it runs very smoothly.
Sr Technical Services Engineer at a tech company with 10,001+ employees
So far, I have not encountered any issues related to instability such as lagging, crashing, or downtime.
Senior Workload Automation Consultant at a computer software company with 11-50 employees
If one zone fails, others handle the demand, ensuring high availability.
Senior AWS Tech Lead at Nextios
I never faced any faults or issues due to its stability with AWS, making it very reliable with no downtime and 100% reliability.
Assistant Manager at a tech vendor with 10,001+ employees
 

Room For Improvement

JAMS Scheduler needs interface enhancements, better diagnostics, improved accessibility, integration, global search, reporting, and comprehensive documentation.
Users seek improved reporting, stability, UI, compatibility, and documentation in Automic Automation, citing complexity and integration challenges.
Users seek AWS Step Functions improvements in payload size, IDE integration, licensing, visibility, pricing, data transformation, and fault tolerance.
Another area for improvement would be the addition of source control for jobs internally, as this feature would solve several problems for me.
Manager of Reliability Engineering and Security Operations at a computer software company with 501-1,000 employees
A major improvement would be the integration of AI to help us accomplish various tasks.
System Engineer at a financial services firm with 1,001-5,000 employees
If around 5,000 or more jobs run at a time, JAMS slows down, and we have to wait around five to 10 minutes or restart JAMS scheduler services.
ETL Data Engineer at a tech vendor with 10,001+ employees
It does not work as well for activities that require real-time input/output, but it works very well for batch, ETL, or similar cases.
Sr Technical Services Engineer at a tech company with 10,001+ employees
Pricing is a major issue for some clients due to changes in Broadcom's pricing model, causing some to seek alternative solutions.
Senior IT specialist at a tech services company with 51-200 employees
A feature that provides a dependency chart or tree diagram would be very helpful.
Senior Workload Automation Consultant at a computer software company with 11-50 employees
Do not stack up in the same page view; rather keep it upside down, in a horizontal manner, or allow us to scroll through it.
Senior Software Engineer at a tech services company with 10,001+ employees
There is room for improvement in terms of integration with other products.
EPM Practice Manager at a tech services company with 1,001-5,000 employees
 

Setup Cost

JAMS Scheduler is praised for its cost-effectiveness and scalability, despite some criticisms of Fortra's complex pricing approach.
Automic Automation's pricing flexibility is praised, yet Broadcom's licensing model and rising costs prompt consideration of alternatives.
AWS Step Functions pricing is flexible and cost-effective but complex, with costs mainly tied to workflows and executions.
The pricing was reasonable, and the vendor only charged us for the migration process, meaning the setup cost was completely free.
Lead Engineer at intelQong Technology
The price is fair considering the functionality and importance of the tool, although the increase did unsettle our management.
System Engineer at a financial services firm with 1,001-5,000 employees
My thoughts on the pricing of JAMS are that I won't say it is cheap, but it is cost-efficient, and that should be acceptable.
Consultant at HCLSoftware
Broadcom decided to change the way of licensing by moving to the number of jobs runs and then they say that clients have to pay three million because they run one million jobs per day.
Senior IT specialist at a tech services company with 51-200 employees
Due to the increased pricing, some of them are thinking of reducing tasks in Automic to have fewer executions.
Senior Consultant at Tricise
The pricing has been increasing significantly over the years, raising operational costs instead of reducing them.
Oracle Utilities Admin at a energy/utilities company with 201-500 employees
The orchestration service for us is basically free.
Senior Software Engineer at a tech services company with 10,001+ employees
Pricing for Step Functions is very cheap.
Senior AWS Tech Lead at Nextios
The cost is average, provided it is configured correctly.
Big Data Architect at SoftServe Ltd.
 

Valuable Features

JAMS Scheduler excels with centralized management, flexible scheduling, and seamless PowerShell integration, enhancing efficiency and compliance.
Automic Automation offers a user-friendly interface, cross-platform integration, robust scalability, and flexible workflow automation with real-time notifications.
AWS Step Functions provide service integration, visual workflows, and task parallelization, improving process automation and error management.
JAMS has positively impacted my organization by completely removing the headache of scheduling jobs, not just for the organization but for all internal operations teams need.
Cloud Engineer at a financial services firm with 501-1,000 employees
JAMS helps centralize the management of jobs on all of my platforms and applications, which has helped my organization significantly.
Consultant at HCLSoftware
By using JAMS, we have gained a lot more efficiencies in terms of all of those to streamline it, and there is no necessary need for having an overnight engineer just keeping an eye on all of this.
Principal Data Base And Infrastructure Engineer at a outsourcing company with 501-1,000 employees
A standout feature is the comprehensive versioning, allowing easy rollback to previous states.
Senior Manufacturing Engineer at Performance Technologies
Designing workflows is made easier by the graphical user interface, simplifying complex tasks.
Senior Workload Automation Consultant at a computer software company with 11-50 employees
It supports high availability by operating multiple servers concurrently, which means users do not experience outages or the need to log in again, even if some servers are updated.
System Administrator at a financial services firm with 1,001-5,000 employees
It is a main orchestration tool for us and helps us save costs.
Senior Software Engineer at a tech services company with 10,001+ employees
AWS Step Functions offers advanced workflows that save time and enhance efficiency by reducing delays and ensuring consistent orchestration among various services.
Big Data Architect at SoftServe Ltd.
Step Functions provide seamless integration with AWS services, which enhances the speed of application development.
Senior AWS Tech Lead at Nextios
 

Categories and Ranking

JAMS Scheduler
Sponsored
Ranking in Workload Automation
3rd
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
54
Ranking in other categories
No ranking in other categories
Automic Automation
Ranking in Workload Automation
2nd
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
104
Ranking in other categories
Business Orchestration and Automation Technologies (15th)
AWS Step Functions
Ranking in Workload Automation
13th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
15
Ranking in other categories
Business Process Management (BPM) (12th)
 

Mindshare comparison

As of October 2026, in the Workload Automation category, the mindshare of JAMS Scheduler is 3.5%, up from 2.1% compared to the previous year. The mindshare of Automic Automation is 4.6%, down from 7.8% compared to the previous year. The mindshare of AWS Step Functions is 2.1%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation Mindshare Distribution
ProductMindshare (%)
Automic Automation4.6%
JAMS Scheduler3.5%
AWS Step Functions2.1%
Other89.8%
Workload Automation
 

Featured Reviews

reviewer2890770 - PeerSpot reviewer
Developer at a healthcare company with 1,001-5,000 employees
Centralized scheduling has improved automation and reduces manual monitoring for complex workflows
The best features JAMS Scheduler offers are centralized job scheduling, dependency management, and monitoring. I also appreciate the alerts and retry options because they help us handle failures without constantly checking jobs manually. Centralized scheduling makes it easier to manage all our jobs from one place instead of maintaining multiple schedulers or scripts. Dependency management is especially useful for chaining workflows because JAMS Scheduler can automatically trigger the next job only when the required previous step completes successfully. Another useful feature is the monitoring and alerting. If a scheduled job fails or runs longer than expected, we can quickly identify it and take action, which is particularly helpful for production support and reducing manual monitoring. JAMS Scheduler has helped quite a bit with identifying common job failures, missed schedules, dependency issues, and execution errors. The alerts and job history make it easier to identify the failure point and take corrective action without manually checking every workflow. JAMS Scheduler's code-driven automation has been useful for handling more complex scheduling logic and workflows that go beyond simple time-based triggers. It is important for us because we can combine scripts, dependencies, conditions, and parameters to support different production scenarios without creating too much manual intervention.
Peter Grundler - PeerSpot reviewer
Senior Consultant at Tricise
Helps to move away from manual tasks and offers wide platform support and web-based interface
Customers want to move away from manual monitoring and checking processes. Automating these processes helps in time-saving and reduces human error. When you automate business processes, it reduces mistakes. It eliminates the risk of manual errors such as typos. There is a 20% to 30% reduction in human error. It fulfills all the needs when it comes to visibility and control across various operating platforms. It is the perfect product for managing processes that span multiple operating platforms. Automic Automation has the widest platform support compared to other products, such as Control-M, Tivoli from IBM, or Stonebranch. It definitely helps with compliance processes. We have had a lot of customers for two years with a focus on compliance, and it works. They were successful. Due to the fact that our customers can automate a lot of things, it reduces operating costs. It is hard to give a number because the savings are different for each customer. If a customer never had any automation, there could be about 80% savings after implementing Automic Automation, whereas for a customer who already has automated tasks, the difference will be less by adding Automic Automation. They might see 5% to 10% more savings. Automic Automation helps improve our ability to meet SLAs. In the recent versions, SLA management has been integrated, which previously was an external component. Because a lot of customers used it and asked Broadcom to implement SLA management into the workload engine, Broadcom included it. We see more and more customers running their SLA management via the Automic Automation product.
YM
Senior Software Engineer at a tech services company with 10,001+ employees
Central orchestration has streamlined complex data workflows and now drives timely aviation alerts
The best features AWS Step Functions offers include the ability to deploy it via code. It helps us orchestrate anything that we want. Even if we have Glue jobs for another use case or Lambda that we are currently looking forward to, we are using Lambda to take DynamoDB data for real-time sales monitoring, then it goes to our S3 bucket. We have multiple workflows that are orchestrated by AWS Step Functions, and at the core, the main functionality is based on different frameworks. We have an Athena complete workflow, Glue job-based workflow, and a separate Lambda-based workflow. All of these are separately handled in AWS Step Functions. This is a good point and again with the inbuilt facilities of it, including how we can construct those workflows and add up a catch state or roll back or do multiple iterations using the Map state, that is very helpful for us.The Map state feature has specifically helped my team create a rollback state of the data since we were dropping some of our data assets. In case we want them back, we just wanted to do this. We took a particular layer and provided the data list, including the tables list, and using the Map state, we iterated over this list and one by one we did the backups of this data at the concurrency of five tables in a single execution. The Catch state, on the other hand, allows us to identify any error immediately. If we encounter an error, the Catch state immediately picks it up and we integrated webhooks or email notifications. That is how we are able to identify immediately if we face any error. At the core of our data engineering platform, AWS Step Functions sit at the topmost core of whatever pipelines we have. It is a main orchestration tool for us and helps us save costs. It is a key component of our engineering platform.
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Construction Company
10%
Comms Service Provider
10%
Manufacturing Company
9%
Financial Services Firm
16%
Outsourcing Company
10%
Manufacturing Company
9%
Construction Company
6%
Financial Services Firm
19%
Manufacturing Company
9%
Comms Service Provider
7%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise18
Large Enterprise29
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise14
Large Enterprise67
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for JAMS?
The pricing, setup cost, and licensing for JAMS Scheduler are favorable.
What needs improvement with JAMS?
One area of improvement I see for JAMS Scheduler is making the user interface more intuitive for new users, especiall...
What is your primary use case for JAMS?
My main use case for JAMS Scheduler is scheduling daily RPA jobs, such as running an invoice process automation after...
What is your experience regarding pricing and costs for Automic Workload Automation?
The pricing was client-wise, but they are changing it to execution-wise pricing. So, we are in negotiation.
What needs improvement with Automic Workload Automation?
Automic Automation has some disadvantages; it is more simplified, and sometimes it can be complicated. The technical ...
What is your primary use case for Automic Workload Automation?
I have been dealing with Automic Automation for probably around ten years. I have been both a partner with Automic, w...
What is your primary use case for Amazon Step Functions?
My main use case for AWS Step Functions is in our data platform where we are trying to generate alerts. For generatin...
What advice do you have for others considering Amazon Step Functions?
I rate AWS Step Functions a nine out of ten on a scale of one to ten. I chose a nine out of ten because it is basical...
What is your experience regarding pricing and costs for Amazon Step Functions?
AWS Step Functions helps us save costs as it is a self-managed service and is serverless. We look out for the inbuilt...
 

Also Known As

No data available
Automic Dollar Universe
Amazon Step Functions, Step Functions
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
ING, Adidas, 84.51, ESB
Alpha Apps, The Guardian, SGK, Bigfinite
Find out what your peers are saying about AWS Step Functions vs. Automic Automation and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.