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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 24, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.2
Organizations benefit from Qualys TotalCloud with improved efficiency, enhanced security, and substantial savings in time and resources.
Sentiment score
7.0
Automox automates patching, reducing costs and manual labor while enhancing security, compliance, and in-house management capabilities.
Sentiment score
5.9
Alert Logic MDR provides significant ROI, boosting security and reliability, though satisfaction varies with service utilization levels.
We are able to scan all our assets with less human intervention and achieve overall effective outcomes.
Dns architect at a outsourcing company with 5,001-10,000 employees
It has saved about 90% of our time.
Senior Consultant at a consultancy with 10,001+ employees
TotalCloud has generated overall savings of 30 to 40 percent across various departments.
Security Manager at a consultancy with 10,001+ employees
It has also been a great tool because we are able to reduce both manual labor and operational expenses by automating patching of roughly 200 Windows servers.
Data at Infosys
Our team used to spend 10 hours per week just to update these things, and now we're doing it automatically.
Senior Data Reporting Analyst at University of Bradford
We have seen a positive return on investment mainly through time savings, as automating patching and routine endpoint maintenance has reduced manual effort by roughly around twenty to thirty percent for these tasks.
QA Engineer at a computer software company with 1,001-5,000 employees
 

Customer Service

Sentiment score
6.9
Qualys TotalCloud delivers knowledgeable support with high ratings despite occasional delays, emphasizing personalized and effective problem-solving.
Sentiment score
7.5
Automox's customer service is proactive and highly rated, offering swift, reliable support through email and chat channels.
Sentiment score
8.0
Alert Logic MDR's customer service is highly rated for responsiveness, proactivity, and effective technical support, with overall user satisfaction.
They are helpful, respond to my queries, and can answer any question.
Developer at a consultancy with 10,001+ employees
Qualys's tech support is highly responsive, providing multiple ways to interact with them.
Service Manager, Security Operations at CDA IT SOLUTIONS
On a scale from one to ten, I would rate customer support a ten.
Head of IT at a insurance company with 201-500 employees
They are really good because they don't take five days to get back to me; they respond within 24 hours with really good information.
Network & Security Administrator at a legal firm with 51-200 employees
They're very knowledgeable and have given us many channels for support, including email, chat, and documentation.
Senior Data Reporting Analyst at University of Bradford
Overall, the customer support has been good; responses are generally timely, and the support team is helpful when troubleshooting issues or clarifying how a feature works.
QA Engineer at a computer software company with 1,001-5,000 employees
They respond to our queries on time.
System Analyst at a tech services company with 11-50 employees
There's a technical account manager, and the customers are very happy with it.
Business Development Manager for Cybereason at Bechtle
I would rate the technical support as nine out of ten.
Senior Security Specialist at Wipro Limited
 

Scalability Issues

Sentiment score
7.4
Qualys TotalCloud excels in scalability and multi-cloud support but faces occasional performance lags and management challenges.
Sentiment score
7.6
Automox efficiently scales for various environments, managing endpoints with ease, though multi-tenant setups face minor challenges.
Sentiment score
7.8
Alert Logic MDR scales efficiently, supporting seamless integration and adaptability, handling organizational growth without performance issues across varied operations.
We started our organization about nine months back. We started with about 30 users, and we now have more than 100 users.
CIO at a venture capital & private equity firm with 11-50 employees
Our organization currently uses it to manage over 1200 web applications.
Analyst, Information Security at Infosys
It is absolutely scalable, and I would rate its scalability as nine out of ten.
retired at a consultancy with 10,001+ employees
It's pretty easy to scale because it's SaaS, and adding more devices doesn't require any extra server or anything similar.
Senior Data Reporting Analyst at University of Bradford
Automox scales well for our needs; adding new endpoints is straightforward and the centralized management approach makes it easy to apply consistent policies as the environment grows.
QA Engineer at a computer software company with 1,001-5,000 employees
Automox's scalability is excellent, as it scales very well, and it is easy to deploy new agents.
Cyber Security Analyst II at a media company with 201-500 employees
It scales very high.
Business Development Manager for Cybereason at Bechtle
Alert Logic MDR is scalable.
Soc Analyst at a media company with 501-1,000 employees
 

Stability Issues

Sentiment score
8.4
Qualys TotalCloud is praised for high stability, reliability, minimal downtime, advanced scanning, prompt support, and seamless user experience.
Sentiment score
8.3
Automox is highly reliable and stable, offering consistent performance with minimal downtime and effective device patching.
Sentiment score
8.4
Alert Logic MDR is highly rated for reliability and performance, efficiently managing data across global Nexus 9000s without issues.
Overall, the support provided has been excellent.
Analyst, Information Security at Infosys
It has a lot of scanning mechanisms, which are agentless APIs, eBPF, and cloud agents, that are highly reliable.
Sr Security Engineer at a tech vendor with 5,001-10,000 employees
It is a stable solution, which is why we chose it.
CIO at a venture capital & private equity firm with 11-50 employees
It's not crashing or experiencing any downtime.
Senior Data Reporting Analyst at University of Bradford
You will find no errors or glitches with Alert Logic MDR.
Soc Analyst at a media company with 501-1,000 employees
 

Room For Improvement

Qualys TotalCloud needs UI/UX improvements, enhanced automation, better integration, clearer licensing, and faster vulnerability detection for competitiveness.
Automox needs enhancements in remote desktop, third-party integration, reporting, pricing, OS update support, and improved Linux and iOS features.
Alert Logic MDR needs UI enhancements, integrated EDR, advanced analytics, intuitive design, and improved documentation for better user experience.
Ideally, the scanner should automatically detect and scan all subdomains, even if not explicitly defined, ensuring comprehensive vulnerability assessment.
Analyst, Information Security at Infosys
Ideally, updates should be more immediate, enabling quicker implementation of solutions.
Project Lead at Persistent Systems
Our goal is to integrate all these functions into Qualys, creating a single dashboard for comprehensive security monitoring and management.
Senior Information Security Engineer at a consultancy with 10,001+ employees
From a QA perspective, better visibility into patch history and endpoint changes would make it easier to troubleshoot environment-related issues and track changes over time.
QA Engineer at a computer software company with 1,001-5,000 employees
An alert of a security threat could be another type of notification that tells me something is important.
Senior Data Reporting Analyst at University of Bradford
I would add that remote support for iOS could be better, and remote support of Linux is also lacking.
Data at Infosys
Detecting early when someone tries to compromise your ID would be a nice feature.
Business Development Manager for Cybereason at Bechtle
The ease of use of the dashboard and accessing security reports needs enhancement.
System Analyst at a tech services company with 11-50 employees
One major missing feature was the ability to see if vulnerabilities were exploitable, which required extra effort for us.
Security Analyst at a consultancy with 10,001+ employees
 

Setup Cost

Qualys TotalCloud offers competitive pricing and flexibility, especially for large enterprises, with quick setup and comprehensive integration.
Automox offers cost-effective, straightforward licensing with $2 per endpoint fees, cloud-native management, and potential volume discounts.
Alert Logic MDR offers competitive, value-aligned pricing on yearly contracts; costs range from $10-$12 per endpoint via AWS Marketplace.
In our case, replacing the tool will give us better functionalities without increasing the cost compared to what we pay today for the competitor.
Head of IT at a insurance company with 201-500 employees
Qualys TotalCloud's pricing is currently acceptable, it is becoming increasingly expensive.
Senior Manager at a financial services firm with 10,001+ employees
Pricing is managed by our finance team; however, Qualys TotalCloud offers cost-effective licensing flexibility.
IT Manager at a consultancy with 10,001+ employees
Automox's price is very cost-effective and affordable.
Data at Infosys
The valuable aspect of pricing is that we do not need our own data center and software licensing, which reduces costs.
System Analyst at a tech services company with 11-50 employees
The price, which is per endpoint around ten to twelve dollars, and it is a good setup cost.
Soc Analyst at a media company with 501-1,000 employees
 

Valuable Features

Qualys TotalCloud optimizes cloud security with AI, enhanced risk management, and efficient threat detection across multi-cloud environments.
Automox offers flexibility, user-friendly automation, cross-platform compatibility, and efficient cloud-native management with centralized control and comprehensive reporting.
Alert Logic MDR enhances security response with global threat visibility, intuitive interface, and efficient integrations, improving incident management.
This view of risk helps reduce the work we would have to do to combine multiple sources to prioritize risk.
Works at a consultancy with 10,001+ employees
It will help cybersecurity professionals monitor the cloud and find vulnerabilities.
Developer at a consultancy with 10,001+ employees
We are enjoying the new feature, FlexScan, which is valuable for Internet-facing VMs.
Senior Consultant at a consultancy with 10,001+ employees
One of the best features I appreciate about Automox is automated patching.
Senior Data Reporting Analyst at University of Bradford
It has also improved our security posture since automated patching has allowed vulnerabilities to be patched automatically.
Data at Infosys
It has very strong patch automation, particularly in automated OS patching, third-party patching, policy-based rollout, patch scheduling, and vulnerability remediation.
Technical Product Manager at Hireright
Automated information on zero-day threats is provided without us needing to ask.
System Analyst at a tech services company with 11-50 employees
The quick reaction and the ability to restore the state before within a short time are significant.
Business Development Manager for Cybereason at Bechtle
The standout features of Alert Logic included the topology feature, which was helpful for mapping assets on the network, giving a clear understanding of all connected devices.
Security Analyst at a consultancy with 10,001+ employees
 

Categories and Ranking

Qualys TotalCloud
Sponsored
Ranking in Vulnerability Management
10th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
53
Ranking in other categories
Container Security (11th), Cloud Workload Protection Platforms (CWPP) (9th), Cloud Security Posture Management (CSPM) (8th), SaaS Security Posture Management (SSPM) (2nd), Cloud-Native Application Protection Platforms (CNAPP) (7th)
Automox
Ranking in Vulnerability Management
33rd
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
17
Ranking in other categories
Endpoint Protection Platform (EPP) (21st), Enterprise Mobility Management (EMM) (8th), Patch Management (10th), Autonomous Endpoint Management (5th)
LevelBlue Managed Detection...
Ranking in Vulnerability Management
31st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
SOC as a Service (3rd), Managed Detection and Response (MDR) (5th)
 

Mindshare comparison

As of October 2026, in the Vulnerability Management category, the mindshare of Qualys TotalCloud is 1.2%, up from 1.0% compared to the previous year. The mindshare of Automox is 0.6%, down from 0.7% compared to the previous year. The mindshare of LevelBlue Managed Detection and Response is 1.0%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Mindshare Distribution
ProductMindshare (%)
Qualys TotalCloud1.2%
LevelBlue Managed Detection and Response1.0%
Automox0.6%
Other97.2%
Vulnerability Management
 

Featured Reviews

reviewer2859021 - PeerSpot reviewer
Sr Security Engineer at a tech vendor with 5,001-10,000 employees
Risk-based triage has transformed container security and now prioritizes high-impact threats
The best features Qualys TotalCloud offers currently include managing cloud infrastructure and container security while facing major challenges such as alert fatigue. Traditional vulnerability scanners flag hundreds of CVEs on short-lived Kubernetes containers, some of which have no internet exposure or are gone before we can even triage them. I leverage Qualys TotalCloud to move beyond static CVSS. I use it to implement runtime exposure, correlation risk reprioritization, and shift-left integration. This notifies developers to fix a base image upstream rather than patching live ephemeral instances. In my work with cloud and container security, the biggest operational hurdle was alert fatigue. I use Qualys to shift left from static CVSS severity to context-aware risk prioritization. I correlated raw vulnerability data with real-time risk factors such as public network exposure, active runtime execution, or overly permissive IAM roles. This allows us to immediately drop the priority of isolated containers and escalate lower-severity CVEs that sit on an exposed, high-risk path. We can map these findings directly back to our CI/CD pipelines so developers can patch the root base images upstream. We have drastically cut down the signal-to-noise ratio, saved a lot of manual hours doing triage work, and ensured engineering effort goes directly towards high-impact risk reduction.
Naqash Ahmed - PeerSpot reviewer
Senior Data Reporting Analyst at University of Bradford
Automation has saved time and improves secure, centralized patching across all our devices
While Automox has very good features, I think there's still room for improvement. I want the custom reports to be even more detailed, specifically where I can add more details. It would be nice to have more filters in reports based on location and department more easily. Secondly, the notifications could be more customizable. Many times notifications come, but we don't have control over which notification is urgent and which is not. For example, if there's an alert of a critical update or pending approval, it can help me focus better. An alert of a security threat could be another type of notification that tells me something is important. Customized notifications would be much better. I would say the user interface could be improved as well. Some parts of the dashboard are a bit hard to understand. If they could be improved to be more intuitive, for example, if it could be easy to navigate between devices and reports, that would be great. I would say if Automox could also provide automation templates, that would help. I know there are templates, but I want more templates. Having ready-made worklets for common tasks can save a lot of time. Lastly, it should also support the interface for mobile screens.
reviewer2865402 - PeerSpot reviewer
Soc Analyst at a media company with 501-1,000 employees
Endpoint monitoring has become faster and has reduced alert response time for our clients
The best features that Alert Logic MDR offers include AI and behavior analysis, which I find most valuable. AI and behavior analysis mean that within AI there is static AI analysis and behavior analysis with subtypes. For example, if there is any file or a certain subtype, or if ransomware is happening, or any tool or app is being used, there are subtypes of AI. I appreciate that Alert Logic MDR has a separate AI for each type. Alert Logic MDR has positively impacted our organization by minimizing the alert SLA timing. When we used our other endpoint detection and response solution, we required at least fifteen minutes to raise one alert. After using Alert Logic MDR, we integrated it with SOAR technology, so within five minutes, the alert is raised to the client. Efficiency-wise, reducing the alert SLA timing to five minutes has been very beneficial. Whenever we receive an alert from endpoint detection and response from an endpoint to the Alert Logic MDR console, the system directly has the protect mode, conducting the kill and quarantine process itself. We only have to perform static analysis, and we have the playbooks, so they conduct some static analysis from there and directly raise the alert to the respective team.
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Top Industries

By visitors reading reviews
Comms Service Provider
18%
Outsourcing Company
12%
Manufacturing Company
11%
Financial Services Firm
10%
Financial Services Firm
12%
Outsourcing Company
10%
Comms Service Provider
9%
Manufacturing Company
8%
Construction Company
12%
Outsourcing Company
11%
Comms Service Provider
11%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise10
Large Enterprise38
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise12
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise18
 

Questions from the Community

What is your experience regarding pricing and costs for Qualys TotalCloud?
I was not involved in pricing, setup cost, and licensing, but I can say that the setup was fast, within a quarter, an...
What needs improvement with Qualys TotalCloud?
In terms of improvements, the features we are using in Qualys TotalCloud are working in the best optimal way, and I d...
What is your primary use case for Qualys TotalCloud?
I have been using Qualys TotalCloud for the last eight months to scan the hardware and the virtual devices in our inf...
What is your experience regarding pricing and costs for Automox?
Our experience with pricing, setup cost, and licensing was very pleasant.
What needs improvement with Automox?
I cannot think of anything specific for how Automox can be improved. An AI worklet builder would be a possibility, bu...
What is your primary use case for Automox?
My main use case for Automox involves patching Windows and Linux servers, Windows endpoints, and maintaining configur...
What is your experience regarding pricing and costs for Alert Logic?
Regarding my experience with pricing, setup cost, and licensing, the sales and management teams discuss the price, wh...
What needs improvement with Alert Logic?
I think Alert Logic MDR could be improved. If Alert Logic MDR not only detected incidents but also allowed us to bloc...
What is your primary use case for Alert Logic?
My main use case for Alert Logic MDR was investigating all cloud assets and generating alerts when issues or attacks ...
 

Also Known As

Qualys TotalCloud with FlexScan
No data available
Alert Logic MDR, Trustwave Managed Detection and Response, LevelBlue Managed Threat Detection and Response, Cybereason Managed Detection & Response
 

Overview

 

Sample Customers

Information Not Available
Information Not Available
Telenav, Foster Farms, Crosskey
Find out what your peers are saying about Automox vs. LevelBlue Managed Detection and Response and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.