Axway Synchrony vs IBM B2B Integrator comparison

Why PeerSpot?

Axway and IBM are both solutions in the Business-to-Business Middleware category. Additionally, 66% of Axway users are willing to recommend the solution, compared to 87% of IBM users who would recommend it.

Axway Synchrony

Read 3 Axway Synchrony reviews

66% willing to recommend

IBM B2B Integrator

Read 47 IBM B2B Integrator reviews

4,018 Views
3,335 Comparison Views

87% willing to recommend

Axway Synchrony

IBM B2B Integrator

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Axway Synchrony and IBM B2B Integrator based on real PeerSpot user reviews.

Find out what your peers are saying about Informatica, Seeburger, Salesforce and others in Business-to-Business Middleware.

To learn more, read our detailed Business-to-Business Middleware Report (Updated: September 2026).

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Business-to-Business Middleware

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Axway Synchrony

Average Rating

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

IBM B2B Integrator

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Business-to-Business Middleware (4th)

Featured Reviews

it_user651522

Delivery Module Lead at a tech services company with 10,001+ employees

It provides an API for advanced configuration. Version 6.11.4 is no longer supported by the vendor.

It is robust and flexible on new flow configurations. It provides an API for advanced configuration It provides centralized monitoring and managing of organization application file transfers, which helps to reduce the time of monitoring of individual applications. It also helps us understand the…

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reviewer2742345

General Manager Neverhack Spain at a tech vendor with 11-50 employees

Experience with robust integrator reveals strong performance and potential for interface updates

Based on my experience and my clients' feedback, there are a few points IBM can improve for IBM B2B Integrator. One of these is the graphical user interface. For several years, IBM has been promising to renew this interface, which has an ancient, old aesthetic, though it contains many functionalities. Creating a new interface would incur a very high internal cost with no new profitability for IBM. This is one of the points where customers say it feels like working in the 1990s with this interface. Another significant issue is that the platform is not multi-tenant. It's not possible to have different tenants in the cloud. This creates problems when trying to create SaaS offers based on IBM B2B Integrator, as there is the possibility that some workflow for a customer can be visible to another one. Since it's not multi-tenant, it's running on the same tenant of the platform. This is the main issue that the platform has.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features are XFB for its FTPS and SFTP."

"It provides centralized monitoring and managing of organization application file transfers, which helps to reduce the time of monitoring of individual applications and helps us understand the file flow between applications and helps with troubleshooting issues."

"It is easy to use and is a feature-rich application in the EDI space."

"Depending on their need, Sterling Integrator is still a big framework for anyone who is looking to integrate their backend applications which are in legacy mode today, and their point to point applications."

"They get better and better every time they have a new version."

"The stability of IBM products is better than other vendors."

"There are also different tabs where we can check the status of file transfers and business processes, and we can monitor adapters and services in the link."

"From the scalability standpoint, not having to do upgrades is a valuable feature."

"The support I've had for the application is really good; they are very professional, courteous, helpful, and they get back in contact with you in a timely fashion."

"It's easy to collect, diagnose, and transform, and to do real-time analytics through that."

"This solution allows for easy integration with heterogeneous applications."

More IBM B2B Integrator pros

Cons

"The logging could be better in XFB."

"There are cheaper alternatives available in the market."

"Axway Synchrony Gateway 6.11.4 is no longer supported by the vendor."

"With the most recent releases of this product, the installation and administration have become much more complex."

"The web interface of B2B is quite outdated and not particularly user-friendly."

"The initial setup is complex."

"They do not have a solid partner ecosystem, and they do not have a clear roadmap for down the line; they're missing that clear roadmap."

"The user interface is outdated. B2B Integrator was developed in the United States in the nineties, and the graphical user interface hasn't improved since. It's tough because you have to program the software in XML. Nowadays, other methods are easier to work with."

"Technical support is the issue I have. I think IBM has to do much better in terms of product support."

"I would like more visibility, because IBM has partnered with other companies that sell frameworks."

"Visibility and reporting is lacking."

More IBM B2B Integrator cons

Pricing and Cost Advice

Information not available

"The pricing is based on how many cores are used and the type of cores."

"The solution is priced at $20,000 to $30,000 per year with no extra costs."

"The price of IBM B2B Integrator is too high. However, IBM may be willing to give a discount if there are negotiations. If they see that there is a good opportunity for them they can provide a discount."

"The product costs more than 40K."

"We pay an annual fee based on the number of VPUs. It's fairly reasonable. We're in the middle of analyzing other products, and they're all pretty much in the same range."

"Licensing depends upon the package you opt for within the solution. The solution is a bit costly compared to the other integration tools in the market."

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

15%

Outsourcing Company

14%

Manufacturing Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	8
Large Enterprise	32

Questions from the Community

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What is your experience regarding pricing and costs for IBM B2B Integrator?

Regarding pricing, IBM B2B Integrator rates in the middle range. This integrator has embedded all the functionality needed to handle files and messages. It tends to be very expensive because the IB...

See all answers

What needs improvement with IBM B2B Integrator?

From the automation perspective, IBM B2B Integrator has its own powerful workflow, but compared to other applications such as MuleSoft or Boomi, they have many cloud connectors and multiple connect...

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What is your primary use case for IBM B2B Integrator?

IBM B2B Integrator is majorly used in banks for managed file transfer, integrating with their external and internal applications for large files, especially huge files which need to be transferred,...

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Product Reports

Buyer's Guide

Business-to-Business Middleware

September 2026

Download Axway Synchrony product report

Buyer's Guide

IBM B2B Integrator

October 2026

Download IBM B2B Integrator product report

Also Known As

Synchrony

IBM Sterling B2B Integrator, Sterling Gentran Integration Suite

Overview

Information not available

Axway

IBM B2B Integrator offers seamless integration for diverse protocols, secure data exchange, and adaptability with IBM tools, enabling streamlined enterprise operations.

IBM B2B Integrator is a comprehensive platform designed for secure and efficient integration of business data. It supports a range of EDI standards and ensures data transformation and transmission is seamless across multiple protocols. The tool is known for a user-friendly interface alongside scalability and flexibility to handle high-volume transactions, making it suitable for complex business processes. Its customization options and extensive security measures meet diverse business requirements. Integration capabilities with other IBM tools can enhance operations, though improvements are needed in API integration and navigation.

What are the key features of IBM B2B Integrator?

Protocol Integration: Supports diverse protocols ensuring wide compatibility.
Security: Offers robust security features to protect data.
EDI Standards: Compatible with multiple EDI standards for universal application.
Scalability: Capable of handling high-volume transactions efficiently.
User Experience: Includes a user-friendly GUI for easy operation.

What benefits should users consider when assessing IBM B2B Integrator?

Enhanced Data Processing: Seamless transformation and transmission.
Operational Efficiency: Automation capabilities streamline processes.
Integration Potential: Capable of integrating with various IBM tools.
Customization: Tailors to specific business needs for flexibility.
Data Security: Extensive layers protect sensitive business information.

IBM B2B Integrator is widely implemented in sectors like banking, finance, healthcare, logistics, and retail for integration, file transfers, and format conversions. Its role in automating processes like partner onboarding and supporting ERP integrations is crucial. Financial institutions particularly leverage it for large file transfers, ensuring data integrity. Its application extends to EDI transactions and managed file transfers, significantly aiding data exchanges and external data exports.

IBM

Sample Customers

AIFE - Chorus, Soci_t_ Financire de Distribution (SFD) B2B, International Post Corporation, Union Nationale de Mutualit_s Socialistes, State of California, BHF-BANK, DHL, Clearstream MFT, CITIC Pacific Limited, Genzyme, AstraZeneca, Bollor_ Logistics, STET, MOgroep, Dartford Borough Council

Bonnie Plants, Toshiba Europe, Florida Hospital

Buyer's Guide

Business-to-Business Middleware

September 2026

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