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BambooHR vs MHR iTrent comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BambooHR
Ranking in Benefits Administration
8th
Ranking in Cloud HCM
9th
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
33
Ranking in other categories
Talent Management (15th)
MHR iTrent
Ranking in Benefits Administration
22nd
Ranking in Cloud HCM
23rd
Average Rating
4.6
Reviews Sentiment
4.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Cloud HCM category, the mindshare of BambooHR is 2.9%, down from 3.1% compared to the previous year. The mindshare of MHR iTrent is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
BambooHR2.9%
MHR iTrent1.0%
Other96.1%
Cloud HCM
 

Featured Reviews

Ram-Mohan - PeerSpot reviewer
Senior Software Engineer at Align Technology
Pre-built adapters simplify CI/CD processes but monitoring improvements are needed
If Bamboo can provide a dashboard with tool health, such as whether the master or instance has the required space, it would be beneficial. Sometimes, when I trigger a build, it ends with no space on the agent machine where the agents are installed. If Bamboo can create an internal monitoring mechanism and display the tool's health status on the landing page or homepage, it would help end users and DevOps Engineers like me.
reviewer2215695 - PeerSpot reviewer
NA at a university with 5,001-10,000 employees
A scalable solution with good functionalities, but customer support needs to improve
Customer support and getting help from MHR iTrent are not great at all. MHR iTrent concentrates too much on sales, like a selling mechanism. They don't concentrate on helping their existing clients get the most out of the solution. All they're interested in is selling you something else to add on.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It provides great applicant tracking and documentation for our needs."
"The time-off tracking tool has made vacation policies simple."
"We used to use spreadsheets for everything from tracking contract end dates to time off, and BambooHR has made everyone's lives easier."
"We previously used People HR, but it was not user-friendly, very slow, and we had a lot of issues, and BambooHR is a very good program and user-friendly."
"The product is user-friendly."
"The solution's technical support is super responsive and helpful. I rate the technical support a ten out of ten."
"The tool's most valuable features are the recruitment module, performance module, and document storage."
"Signature templates made it much easier for employees to fill out necessary forms, policies and agreements."
"MHR iTrent's functionality and the payroll part are good."
"The retrospection feature within iTrent is really good and better than what some other software provides. It's really useful."
 

Cons

"BambooHR needs to have more flexibility around performance management."
"If Bamboo can create an internal monitoring mechanism and display the tool's health status on the landing page or homepage, it would help end users and DevOps Engineers like me."
"Specifically, I work for 2 managers. In my profile, our administrator wasn’t able to add 2 managers."
"I would like to see some improvements with custom reports and Signature templates."
"In the BambooHR performance management annual evaluations we have some limits to the questions. We can only add four extra questions, and they already have three basic questions, this is not easy for us. We would like to have more flexibility with the questions."
"It would be useful to have the possibility to assign a task to the different users within the software."
"We have had scalability issues. It is not ideal for companies operating in multiple regions."
"They are deliberately not the most sophisticated version of anything that they do, but it is like 80/20."
"Customer support and getting help from MHR iTrent are not great at all."
"MHR's customer service needs to improve. It's dreadful at the moment. They're not very customer-focused."
 

Pricing and Cost Advice

"We pay a monthly subscription to use the solution. The subscript model is based on how many employees we have active."
"I rate the tool's pricing an eight out of ten."
"Price-wise, the solution is in the middle compared to other tools offering similar functionalities."
"It was definitely cheaper than some of the larger systems."
Information not available
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Top Industries

By visitors reading reviews
Construction Company
14%
Comms Service Provider
9%
Manufacturing Company
9%
Outsourcing Company
7%
Comms Service Provider
12%
Outsourcing Company
10%
Retailer
10%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise9
Large Enterprise3
No data available
 

Questions from the Community

What advice do you have for others considering BambooHR?
Organizations of all sizes, especially those that are experiencing rapid growth, want to have a way to effectively manage their HR operations. Our organization feels that BambooHR is an HR manageme...
What needs improvement with BambooHR?
If Bamboo can provide a dashboard with tool health, such as whether the master or instance has the required space, it would be beneficial. Sometimes, when I trigger a build, it ends with no space o...
What is your primary use case for BambooHR?
I am a DevOps Engineer and I mostly deal with the Bamboo CI/CD automation part. I facilitate my team by providing the environment to run their tests. Generally, I create the pipelines that take the...
Ask a question
Earn 20 points
 

Comparisons

 

Also Known As

No data available
MidlandHR iTrent, iTrent
 

Overview

 

Sample Customers

Stance, SoundCloud, Reddit, Shopify, 99designs, Stitcher, Disqus, Beans & Brews, Stacy and Witbeck, Vino Farms, MokiMobility, SecurityMetrics
Brighton and Hove City Council, Cafcass, Capel Manor College, Chesterfield Royal Hospital NHS, City and Islington College, City West Housing, Coventry University, Denbighshire County Council, Dudley College, Dyfed Powys Police Force, East Durham College
Find out what your peers are saying about BambooHR vs. MHR iTrent and other solutions. Updated: October 2026.
917,433 professionals have used our research since 2012.