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Barracuda Email Threat Scanner [EOL] vs Huntress Managed EDR comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Email Threat Scan...
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Huntress Managed EDR
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
75
Ranking in other categories
Endpoint Detection and Response (EDR) (6th), Managed Detection and Response (MDR) (1st)
 

Featured Reviews

JM
Manager, Information Technology at Friendly House
A highly scalable and easy-to-learn product that blocks phishing and spam emails
The product must improve the features associated with creating a blacklist. Currently, to add a content block, I have to go to a different screen. It seems cumbersome. The solution sells Impersonation as a separate product. I don’t see why it cannot be in the same product like other vendors have.
YashwantShinde - PeerSpot reviewer
Soc Analyst at a manufacturing company with 10,001+ employees
Managed detection has transformed investigations and now speeds up containment and response
The best features Huntress Managed EDR offers include 24/7 monitoring, process insight that we get while investigating any suspicious process or command line activity, and the child-parent process relationship. The containment actions allow us to take host isolation and assisted or automated remediation, which speeds up the removal of malicious files or persistence mechanisms and helps us identify attempts to survive the reboot, assisting in detecting persistent detections in the device. Most of the time, we rely on 24/7 SOC monitoring and investigation support. In my day-to-day activities, it helps me to continuously review the endpoint activity and validate suspicious detections, so I don't have to manually investigate every alert. This gives me more time to focus on genuine alerts or incidents and threat hunting and deeper investigations instead of wasting time on false positive alerts. Host isolation or remediation is very helpful because it helps us contain the confirmed threat quickly and reduce the risk of lateral movement. Huntress Managed EDR has a positive impact mainly through faster threat detection and reduced manual investigation effort. The 24/7 SOC gives us additional monitoring and validation, while the endpoint telemetry provides useful context for investigations. It also helps us contain and remediate threats faster, particularly when endpoint isolation or automated remediation is needed. Overall, it has improved our security response efficiency without requiring us to build a dedicated 24/7 SOC monitoring capability internally. Regarding outcomes, we have seen a measurable improvement in response time and analyst workload, with about 20 to 30% less manual effort for endpoint alert investigation response. For context, Huntress customer case studies report response times dropping from hours to 5 to 10 minutes in some environments. Huntress Managed EDR is quite easy to use, especially after the initial deployment. The agent is straightforward to deploy and handles much of the monitoring, detection, and response through the managed SOC. There is lesser day-to-day configuration for us. From an investigation perspective, the dashboard and endpoint telemetry make it fairly easy to review process activities, detection, isolation, and remediation. Overall, after using it for about a year, the learning curve is low and it is much less operationally demanding than managing a traditional EDR ourselves. From my experience, it has significantly reduced the alert triage workload. Instead of reviewing every endpoint alert, Huntress SOC continuously monitors, investigates, and filters out benign alerts, escalating the confirmed alerts with context. We do use the automation for remediation of low-severity threats. It has been particularly useful for things like PUPs and other minor malware artifacts because Huntress SOC validates the activity and can remediate it without waiting for our manual approval. From our operations perspective, it has reduced repetitive remediation work and allows us to focus on higher priority incidents.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Barracuda Email Threat Scanner is the security it provides by delaying the delivery of suspicious emails until they can be reviewed inside the Barracuda control panel."
"The main benefit that I am getting from this solution is that it filters almost 95% of my spam mail. Some spam mails bypass Barracuda Email Threat Scanner, but when I add those domains or addresses to the filter list, they get blocked. Some users on my premises do not understand which mail attachments or links should be opened. By filtering with Barracuda Email Threat Scanner, we are not getting any type of phishing mails. So, our infrastructure is safer, and as an IT person, I feel relaxed."
"It was easy to learn the product."
"The main benefit that I am getting from this solution is that it filters almost 95% of my spam mail."
"I rate Huntress Managed EDR a ten out of ten."
"We don’t have the required staff to watch the issues that are happening. It is good to have a team from Huntress who can watch the logs 24/7. The tool’s automatic remediation is also fantastic. The solution’s interface is also nice and easy to use. The Huntress team saves us time by going through the issues."
"The most valuable aspect of Huntress is its 24/7 SOC service."
"Using Huntress Managed EDR has helped reduce the need for expensive security tools or hiring additional security analysts since I can use that as the first port of call versus trying to get an external SOC."
"Huntress Managed EDR positively impacts our organization as it gives us a clear advantage in selling ourselves as a 24/7 SOC versus having to manually keep on-call staff."
"The most valuable features of Huntress Managed EDR include the SIEM and the log ingestion from firewalls; it has been really effective for managing our security. Huntress Managed EDR has positively impacted my organization by significantly reducing tickets coming to the SOC team; we have seen far less noise in terms of tickets since its implementation."
"Huntress Managed EDR has positively impacted my organization, with improvements in security and the backing of a 24/7 SOC for a small team at Evolve IT being the reason why we went with the partnership with Huntress initially."
"Huntress Managed EDR is probably the easiest solution to use, both to deploy and to maintain, of all the product lines and vendor partnerships we have."
 

Cons

"Only one to two accounts were compromised, and for that, Barracuda blocked all incoming and outgoing mails."
"The product must improve the features associated with creating a blacklist."
"We had an incident last month where the PCs of one or two colleagues, who were outside of our factory and were using a defined network, got infected by some kind of malware. From their PCs, more than 1,000 mails were produced per hour, causing spamming on our mail server. Barracuda blocked the full mail communication. Only one to two accounts were compromised, and for that, Barracuda blocked all incoming and outgoing mails. It created a great problem for other users and our office activities. Our server was blocked for three days, which we did not expect. Technically, only one or two accounts should be blocked. When a domain or IP is blocked, communication becomes tough. It may be a configuration issue at our provider's end, where there was a mistake in configuring Barracuda. It could also be a problem related to Barracuda."
"If the price were lower, perhaps we could purchase our own."
"We have been working on it, but their Rio agent has been having some issues trying to repair itself."
"One issue is the managed antivirus. Huntress takes control of the antivirus built into Windows Defender, but it doesn't if, for some reason, Defender isn't working properly and doesn't attempt to fix it. We have to fix it with some scripts so that Defender reports correctly to Huntress. It would be nice if they took that action on our behalf. If they saw a problem with Defender, they should roll out a fix."
"It would be nice if Huntress Managed EDR started adding additional features that some of the other competitors have, but obviously, to keep it lightweight, they cannot pack too much into it."
"It would be ideal if they could create some incentives to help more partners get clients to onboard it."
"In terms of room for improvement for Huntress Managed EDR, I think that if they could work with maybe other antivirus vendors to sort of work together with those, it would be beneficial because I know they work with Microsoft Defender, but we chose not to do that."
"Huntress has a cyber education platform, but it lacks all the languages we need. Since we support customers in different countries, expanding the language options for their training would be beneficial."
"The ITDR product is coming along great, however, we are still getting many false positives."
"One area where Huntress Managed EDR can improve is in alerting."
 

Pricing and Cost Advice

"The solution is a bit expensive."
"Barracuda Email Threat Scanner is provided by our IT service provider, who also provides all the support. The licensing fee that we pay to our provider is $200 per month, that is, $1 per user. There is no additional cost. Before taking the subscription from our provider, I researched the market for Barracuda. The cost is between $5,000 to $8,000 for three years. After that, the same cost is there for renewal. If you have 200 to 500 users, it is better to take a subscription from a provider. If you have more than 500 users, then you can own the Barracuda server through the cloud or on-premises deployments. It is costly for a lesser number of users. If you increase the usage or the number of users, then the overall cost decreases. They can reduce the cost of Barracuda Email Threat Scanner for a small number of users. We could not and would not have used this solution if we had not got the renting or subscription option."
"The pricing is competitive, in line with Huntress's offerings, and aligns well with our business model."
"Huntress Managed EDR offers a fair pricing model."
"Huntress is an easy sell to clients because it does all the heavy lifting. Sometimes, they will buck a little at the price because they want a free antivirus or EDR. We tell them that we use Huntress on all our machines. That is our standard process for all the machines we roll out. When we give that advice, people are pretty willing to say okay."
"I rate the product's price a five or six on a scale of one to ten, where one is cheap, and ten is expensive since it is a fairly priced product."
"The pricing model for Huntress is similar to competitors and is charged per endpoint."
"Huntress is priced fairly for the services and value it provides."
"It is very fair. I started at $2.50 and now I am at $3.50. When I signed up, I thought it was too cheap. It now reflects the price. It is very fair. I do not think you can find anything better."
"It is fair. They provide good value for the product that they deliver. I have had one price increase in the entire time I have used them. They added a bunch of features and then said that they have to increase our price a little bit. That is a fair way to handle it."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
11%
Manufacturing Company
10%
Outsourcing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business72
Midsize Enterprise6
Large Enterprise4
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Huntress?
I would like to see more customization and deeper integration with SIEM and other security tools for Huntress Managed EDR, as better reporting and more detailed endpoint investigation data would al...
What is your primary use case for Huntress?
My main use case for Huntress Managed EDR is endpoint monitoring and threat detection, which I use to investigate suspicious processes, malware activity, endpoint alerts, and potential indicators o...
What advice do you have for others considering Huntress?
I would rate Huntress Managed EDR a nine out of 10 because it gives strong endpoint visibility, reliable threat detection, and effective remediation, while the managed SOC reduces the workload for ...
 

Overview

 

Sample Customers

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