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BIC Platform vs IBM BPM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BIC Platform
Ranking in Business Process Management (BPM)
35th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
4
Ranking in other categories
Business Process Design (20th)
IBM BPM
Ranking in Business Process Management (BPM)
8th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
113
Ranking in other categories
Application Infrastructure (11th), Process Automation (10th)
 

Mindshare comparison

As of October 2026, in the Business Process Management (BPM) category, the mindshare of BIC Platform is 1.0%, down from 1.4% compared to the previous year. The mindshare of IBM BPM is 4.3%, down from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
IBM BPM4.3%
BIC Platform1.0%
Other94.7%
Business Process Management (BPM)
 

Featured Reviews

reviewer2328264 - PeerSpot reviewer
Digitalization PM at a manufacturing company with 1,001-5,000 employees
Platform for documenting and modifying our processes
The tool was used for digital transformation. Our company operates in the automotive industry and needs a transition to digitalization. We utilize the BIC Platform for documenting and modifying our processes, as well as incorporating various elements such as KPIs. It serves as a fundamental tool for numerous aspects of our operations.
Ateeq Rehman - PeerSpot reviewer
Unit Head System Implementor at Allied Bank Limited
Automation platforms streamline processes and offer flexibility, but AI integration and version upgrades pose challenges
In the technology world, there is always room for improvement. Technologies evolve day by day, especially with the emergence of artificial intelligence and generative AI models. Although IBM BPM is a substantial product, adopting and integrating new technologies quickly is not easy due to the migration and upgrade paths involved. Every time new versions are released, we face business and production challenges that make rapid adoption challenging. The main concern bothering me today regarding IBM BPM is the integration of AI components.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The central dictionary is a valuable feature."
"Company wide BPMS tool sustaining a long term quality management best practices to achieve the expected process maturity level but also cutting operation and maintenance costs related to the former tool in use"
"While this is a new product it has a mature feel from being built by a company with many years in the business."
"I'm in awe of what the software can do."
"This is low-cost and very user friendly. A variety of models are available depending on the needs of the customer."
"The product is easy to use."
"The integration aspects of IBM BPM are quite good, coordination across data silos is effective, and IBM BPM can be used for that purpose."
"The integration layer is powerful in the advanced version."
"There is a lot of visibility now, as it used to be a black box, but with BPM the business has more visibility into where the process is."
"The system integration layer is valuable because this enables an organization to create a single point where all the key organizational master data is held in different IT applications across different functions, that can be accessed and updated."
"I would absolutely recommend this solution to others."
"I would say that I like its GUI designer the best."
"It has an elaborated way to explore the IBM BPM processes."
"The solution has helped us automate business processes."
 

Cons

"There are just some things in the new product that are not really functional issues but improvements that BIC will have to make."
"One thing they could improve is the manual."
"There's an issue with the current manual that they're working on."
"As the product is very new, some minor features are still missing, but everything is there to handle day-to-day process modeling."
"The solution could improve its connectivity to other systems."
"The product needs improvement regarding the confidentiality of the domain information for the key administrator."
"We would like to see this product cloud-native, as the market now is moving to both hybrid cloud and multi-cloud deployments."
"I'd like the tool to be more flexible."
"From the testing perspective and minor enhancements perspective, customization is something that is a little tedious as compared to new tools. In addition, various open-source tools that are available are not working with IBM BPM."
"I would like to see a lot more case studies."
"IBM BPM lacks openness, that is, the ability to become open for new options in terms of APIs, front-end development, and ecosystem."
"One downside is that changing intermediate steps after you've finalized your flow can be challenging. Also, the integration with identity management could be easier. It would be helpful to have role-based access functions, allowing for specific custom models associated with certain streamlines in the IBM dashboard. Also, a simpler way to integrate some notation with other middleware platforms would be beneficial."
"Process versioning was tricky, not straightforward."
"The major issue is the pricing, which is very high. IBM BPM also lacks smaller solutions, so I must purchase multiple solutions to start with workflows and applications."
 

Pricing and Cost Advice

"Scalability-wise, it is an expensive product."
"Pricing will differ between enterprises based on needs such as customization, but the company uses a standardized algorithm for determining this."
"IBM could improve the price. It is far too expensive."
"The product is expensive considering the hardware and software costs."
"When considering the features of the solution the price is expensive compared to competitors."
"It has a low cost to implement. You'll get your money back in the same year that you complete the project."
"Price wise, IBM BPM is cheaper than other similar solutions and has excellent pricing."
"The price is good but could be a little lower."
"Starting out with Express can also help reduce the cost for adopting the product."
"I rate the solution's pricing a four out of ten."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
11%
Construction Company
10%
University
7%
Financial Services Firm
20%
Outsourcing Company
10%
Manufacturing Company
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise19
Large Enterprise72
 

Questions from the Community

Ask a question
Earn 20 points
Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM BPM?
Once it is installed, maintaining it is not a big issue.
What needs improvement with IBM BPM?
There are negative aspects, such as IBM BPM being quite heavy and not lightweight, and the licensing cost is higher, which has caused some companies to shift away. IBM BPM is complicated to install...
 

Comparisons

 

Also Known As

BIC Cloud BPM, BIC Platform
WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
 

Overview

 

Sample Customers

Daimler AG Siemens AG RWE Bundesministerium des Innern Uniklinikum Köln Vattenfall Ziemann Dermapharm AG Postbank LBBW EDEKA
Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
Find out what your peers are saying about BIC Platform vs. IBM BPM and other solutions. Updated: September 2026.
917,403 professionals have used our research since 2012.