Bigcommerce vs HCL Digital Commerce comparison

Why PeerSpot?

Bigcommerce and HCLSoftware are both solutions in the eCommerce Platforms category. Bigcommerce is ranked #12, while HCLSoftware is ranked #6 with an average rating of 7.4. Bigcommerce holds a 1.6% mindshare in P, compared to HCLSoftware ’s 2.3% mindshare. Additionally, 100% of Bigcommerce users are willing to recommend the solution, compared to 91% of HCLSoftware users who would recommend it.

Bigcommerce

Read 1 Bigcommerce review

1,311 Views
1,298 Comparison Views

100% willing to recommend

HCL Digital Commerce

Read 12 HCL Digital Commerce reviews

2,267 Views
2,244 Comparison Views

91% willing to recommend

Bigcommerce

HCL Digital Commerce

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Bigcommerce and HCL Digital Commerce based on real PeerSpot user reviews.

Find out what your peers are saying about Adobe, Salesforce, commercetools and others in eCommerce Platforms.

To learn more, read our detailed eCommerce Platforms Report (Updated: September 2026).

Buyer's Guide

eCommerce Platforms

September 2026

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Helped 917,403 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bigcommerce

Ranking in eCommerce Platforms

12th

Average Rating

10.0

Reviews Sentiment

9.2

Number of Reviews

Ranking in other categories

No ranking in other categories

HCL Digital Commerce

Ranking in eCommerce Platforms

6th

Average Rating

7.4

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2026, in the eCommerce Platforms category, the mindshare of Bigcommerce is 1.6%, down from 2.0% compared to the previous year. The mindshare of HCL Digital Commerce is 2.3%, down from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eCommerce Platforms Mindshare Distribution
Product	Mindshare (%)
HCL Digital Commerce	2.3%
Bigcommerce	1.6%
Other	96.1%

eCommerce Platforms

Featured Reviews

Joe Palko

Business Management Consultant at Your Store Wizards

Easy to use, robust and fast checkout capabilities, and offers a wholesale interface for B2B customers

There is very little that needs to be improved, as BigCommerce is very proactive and is continuously releasing new updates. They are very effective at modernizing their product, but since no product is perfect and can always improve, a few things that I think BigCommerce could do better is to create a better reporting module for merchants. There are apps available that help with this in their app store, but it would be nice to have this built-in for things such as running reports for sales tax reporting. The theme editor that was recently added is wonderful, but it not totally intuitive.

Read full review

Nirav Patel

Senior QA Engineer at a tech vendor with 1,001-5,000 employees

Unified complex B2B commerce has streamlined workflows and now supports faster global ordering

While there are no specific pain points, HCL Digital Commerce's complexity does require a unique architecture, and it would be beneficial to have an integrated architecture that simplifies end-user integration with other AWS cloud services. Additionally, an improvement in speed would be advantageous; for example, if orders could be processed within a minute instead of three to four minutes, we could boost selling time.Optimizing for sales productivity to minimize processing time while maximizing sales time would also be valuable. Regarding challenges, the complexity of the structure due to large product catalogs, complex pricing, multiple brands, and regional requirements does create challenges. Reducing these complexities through HCL Digital Commerce's features could streamline our operations, particularly regarding ERP, CRM, payments, security, performance, and scalability.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"BigCommerce has an excellent B2B interface, which gives merchants the ability to sell with different price books and the ability to segment clients."

"BigCommerce has increased sales for almost every merchant that has moved from another eCommerce platform."

"We saw a twenty-three percent year-over-year revenue increase after putting this in place because of modernization."

"I haven't faced any issues with the product's stability."

"The best feature HCL Digital Commerce offers, in my experience, is flexibility, and during these years, the growth of the solution, especially in the integration area where I worked extensively, has been outstanding because we started by sending more than 15 files to load the catalog, and now on the API-first side, there is a huge benefit of integration with HCL Digital Commerce."

"The tool is easy to use and flexible. It is flexible enough to tailor to your requirements."

"It is a very mature product, it has a lot of features, and it can also be very easily customized in order to reach goals or features that are not available, but mainly the fact that it's a very mature platform with all major features that are normally required by the clients is most valuable."

"The promotion engine is definitively one of the highlights, facilitating precision marketing and dynamic segmentation based on shopper insights and behavior, with business users able to set up promotion and segmentation rules simply by dragging and dropping the component icons."

"HCL Digital Commerce has automated customer self-service and contract pricing, allowing approximately 80 to 90% time saving per order."

"The most valuable solution is that it allows you to adapt it according to the customer's needs."

More HCL Digital Commerce pros

Cons

"The theme editor that was recently added is wonderful, but it is not totally intuitive."

"I see a lot of room for improvement in HCL Digital Commerce, such as making customer reviews less cumbersome, enhancing promotion coupons and e-marketing features, improving CMS options compared to other CMS systems like Adobe Commerce, and addressing the lack of user-friendly features for building mobile apps, along with the challenge of tightly coupled systems that hinder autonomy."

"HCL Digital Commerce should improve its integration capabilities with other platforms."

"The product catalog is an area that needs improvement. It is forcing us to look and test other solutions."

"Their support is not amazingly good. We had a lot of trouble moving from version 8 to version 9."

"The tool has a really rigid structure, so it is not something that has the simplicity to adapt to newer environments in a fast manner."

"Lacks option to purchase individual modules."

"The Product information Management is very basic, and the template for front-end coding could be improved."

"There is room for improvement in HCL Digital Commerce, particularly regarding making the platform lighter since not all clients require a heavy solution that demands extensive effort and customization; further, performance improvements are needed, especially since the checkout process relies on outdated architecture."

More HCL Digital Commerce cons

Pricing and Cost Advice

Information not available

"For our companies and our users, the price is quite high."

"I believe that HCL Digital Commerce is one of the most expensive products on the market."

"HCL Digital Commerce's licensing costs are annual. It is expensive."

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Media Company

15%

Outsourcing Company

10%

Manufacturing Company

Construction Company

13%

Retailer

12%

Manufacturing Company

12%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	2
Large Enterprise	7

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for HCL Digital Commerce?

My experience with pricing, setup cost, and licensing has been fair; however, I believe pricing could improve further to achieve better time to market and ROI that clients seek.

See all answers

What needs improvement with HCL Digital Commerce?

I see a lot of room for improvement in HCL Digital Commerce, such as making customer reviews less cumbersome, enhancing promotion coupons and e-marketing features, improving CMS options compared to...

See all answers

What is your primary use case for HCL Digital Commerce?

I have been using and managing HCL Digital Commerce projects for five plus years. I typically use HCL Digital Commerce for catalog management, basket and checkout, PDP, PLP attributes and features ...

See all answers

Comparisons

Salesforce Commerce Cloud vs Bigcommerce

Compared 28% of the time

SAP Commerce Cloud vs Bigcommerce

Compared 21% of the time

Adobe Commerce vs Bigcommerce

Compared 20% of the time

Shopify vs Bigcommerce

Compared 11% of the time

Fabric Commerce Platform vs Bigcommerce

Compared 4% of the time

More Bigcommerce Competitors

SAP Commerce Cloud vs HCL Digital Commerce

Compared 18% of the time

Adobe Commerce vs HCL Digital Commerce

Compared 15% of the time

KIBO B2B eCommerce Platform vs HCL Digital Commerce

Compared 10% of the time

Shopify vs HCL Digital Commerce

Compared 6% of the time

Aptos Retail vs HCL Digital Commerce

Compared 3% of the time

More HCL Digital Commerce Competitors

Product Reports

Buyer's Guide

eCommerce Platforms

September 2026

Download Bigcommerce product report

Buyer's Guide

HCL Digital Commerce

October 2026

Download HCL Digital Commerce product report

Also Known As

No data available

IBM Digital Commerce, IBM WebSphere Commerce

Overview

Bigcommerce is a leading e-commerce platform designed to streamline online selling for businesses of all sizes, providing robust tools and resources to enhance user experience and drive sales.

As a comprehensive e-commerce platform, Bigcommerce supports businesses by offering scalable, secure, and customizable online stores. It provides seamless integration with essential apps and marketplaces, making it ideal for businesses aiming to expand online presence and reach. Renowned for its ease of use, Bigcommerce offers extensive design capabilities and powerful analytics, enabling users to optimize operations and maximize efficiency.

What are key features of Bigcommerce?

Customizable Templates: Offers a variety of responsive design themes.
SEO Integration: Built-in SEO tools improve search visibility.
Payment Gateways: Supports multiple payment methods for flexibility.
App Marketplace: Access to apps enhancing functionality.
Analytics: Advanced tools for tracking sales and customer behavior.

What benefits or ROI should users look for in reviews?

Increased Sales: Strong track record of improving conversion rates.
Cost Efficiency: Competitive pricing models to fit different budgets.
Scalability: Easily grows with business without complex modifications.
Customer Support: Reliable support enhances user satisfaction and issue resolution.

In industries such as fashion, health, and electronics, Bigcommerce is frequently chosen for its robust integrations with industry-specific software, enabling businesses to manage back-end operations effectively while offering a seamless shopping experience to customers. Its flexibility allows for brand differentiation, which is critical in competitive markets.

Bigcommerce

HCL Digital Commerce offers a customizable, flexible suite for e-commerce with B2B and B2C integrations, promoting scalability and automation.

HCL Digital Commerce provides businesses with a robust platform supporting global deployments through a headless and API-first architecture. Designed for B2B commerce, it features corporate accounts, advanced promotion engines, dynamic segmentation, and automated order placement, all while reducing workforce demands. The platform's mature capabilities extend to user management, order fulfillment, and seamless integrations.

What are the key features of HCL Digital Commerce?

Customization and Flexibility: Allows personalization tailored to business needs.
Scalable Architecture: Supports global deployments with API-first approach.
B2B Commerce Support: Includes corporate accounts and contract-based pricing.
Advanced Promotion Engines: Facilitates complex marketing strategies.
Dynamic Segmentation: Enhances targeted marketing campaigns.

What benefits and ROI should you expect with HCL Digital Commerce?

Reduced Workforce Needs: Increases efficiency with automation.
Enhanced Order Fulfillment: Streamlines operations for timely delivery.
Improved B2B Integrations: Provides seamless user management experience.
Increased Sales Productivity: Boosts performance through optimized architecture.

HCL Digital Commerce is widely implemented in industries for e-commerce management, including catalog and pricing strategies. Its architecture facilitates collaboration via cloud, adapting to mobile and web use. Particularly strong in B2B sectors, it manages complex data and high-traffic events, compatible with AWS infrastructure.

HCLSoftware

Sample Customers

Man Crates, FUGOO, Pink Lily Boutique, Di Bruno Bros., Sportbike Track Gear, Shabby Apple, Tucker Blair, TwirlyGirl, Bottle Breacher, SISU Guard, The Smart Baker, Enjuku Racing, Chuck Levins, Rogue American Apparel, Shields of Strength, Treadmill, US Patriot Tactical

CEWE, J.J. Keller, Shop.ca, 360training.com, Bon-Ton, HH Gregg, Dahl Sverige AB, Terranova, Lindt

Find out what your peers are saying about Adobe, Salesforce, commercetools and others in eCommerce Platforms. Updated: September 2026.

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We monitor all eCommerce Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.