No more typing reviews! Try our Samantha, our new voice AI agent.

Binary Defense MDR vs LevelBlue Managed Detection and Response comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 24, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Binary Defense MDR
Ranking in Managed Detection and Response (MDR)
17th
Average Rating
9.2
Reviews Sentiment
7.7
Number of Reviews
16
Ranking in other categories
No ranking in other categories
LevelBlue Managed Detection...
Ranking in Managed Detection and Response (MDR)
5th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
Vulnerability Management (31st), SOC as a Service (3rd)
 

Mindshare comparison

As of October 2026, in the Managed Detection and Response (MDR) category, the mindshare of Binary Defense MDR is 1.4%, up from 0.6% compared to the previous year. The mindshare of LevelBlue Managed Detection and Response is 4.1%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
LevelBlue Managed Detection and Response4.1%
Binary Defense MDR1.4%
Other94.5%
Managed Detection and Response (MDR)
 

Featured Reviews

reviewer2588769 - PeerSpot reviewer
Cybersecurity Architect, Information Technology Division at a healthcare company with 1,001-5,000 employees
Phenomenal response time and good handling of context in our diverse environment
We are going to have a meeting with them the following Monday. It will be our first quarterly business review. Half of it is going to be looking at new products and new functions that they are bringing out. So far, I do not have anything negative or a concern. There were two small mistakes that the technician made, and they were remedied immediately. Once we brought them to their attention, they were remedied. I do not have any complaints. They were just simple mistakes that anybody could make, and their response was a positive response. So far, I have not had anything negative to say. The only area for improvement that I can think of relates to statistical analysis for SLAs. They are in the middle of moving to a new product called D3 which is going to do some backend work for them. I know they are working to improve some of the help desk statistics, such as the time the tickets open and the time they are closed. They are working on that function. It is going to be resolved in the next month or two. We have service level agreements with them, but they can use improved statistics for service level agreements. This is the only point of improvement I can identify.
reviewer2865402 - PeerSpot reviewer
Soc Analyst at a media company with 501-1,000 employees
Endpoint monitoring has become faster and has reduced alert response time for our clients
The best features that Alert Logic MDR offers include AI and behavior analysis, which I find most valuable. AI and behavior analysis mean that within AI there is static AI analysis and behavior analysis with subtypes. For example, if there is any file or a certain subtype, or if ransomware is happening, or any tool or app is being used, there are subtypes of AI. I appreciate that Alert Logic MDR has a separate AI for each type. Alert Logic MDR has positively impacted our organization by minimizing the alert SLA timing. When we used our other endpoint detection and response solution, we required at least fifteen minutes to raise one alert. After using Alert Logic MDR, we integrated it with SOAR technology, so within five minutes, the alert is raised to the client. Efficiency-wise, reducing the alert SLA timing to five minutes has been very beneficial. Whenever we receive an alert from endpoint detection and response from an endpoint to the Alert Logic MDR console, the system directly has the protect mode, conducting the kill and quarantine process itself. We only have to perform static analysis, and we have the playbooks, so they conduct some static analysis from there and directly raise the alert to the respective team.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."
"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."
"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."
"The most valuable feature is reviewing tickets and the notes added by technicians."
"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."
"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."
"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."
"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."
"Alert Logic MDR has positively impacted my organization as it has helped in detection of incidents and responding through our security team, who work around the clock."
"Notifications and the detail of notifications are most valuable. It is a user-friendly solution."
"I would definitely recommend Alert Logic because it is a good product that constantly adds new features and changes interfaces."
"We receive infrastructure security warnings from it. So, we know what is going on and what needs to be addressed."
"It's been a positive experience for us overall."
"It improves our security. Before, we didn't have anything scanning our containers. We had software scanning all the physical servers, but we had nothing to scan our containers. With Alert Logic, we can do that."
"The most valuable feature of the solution is endpoint management...The solution's support team is quite good at giving us feedback if there is an issue."
"Technical support is pretty decent with Alert Logic."
 

Cons

"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."
"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."
"We found a couple of bugs in the user interface."
"The only area for improvement that I can think of relates to statistical analysis for SLAs. They are in the middle of moving to a new product called D3 which is going to do some backend work for them. I know they are working to improve some of the help desk statistics, such as the time the tickets open and the time they are closed."
"I would like to get more reports from Binary Defense about what they're blocking."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."
"I would like to see more frequent check-ins with our security status."
"The interface, particularly the dashboard we use for looking at alerts, could be improved."
"One major missing feature was the ability to see if vulnerabilities were exploitable, which required extra effort for us."
"As a user involved with the user interface, I believe there is a need to continue improving it based on feedback from our customers."
"One pain point we have, for example, is if the search keyword is related inside an XML, we will get an XML; if it is a normal log, however, you will get a null pointer exception or something, and we don't get the complete trace."
"If the language barrier was addressed, it would lower the barrier for a number of German customers. It would take away a unique selling point for our own specialist managed service."
"For every new client or every new case, my company has to spin up a new instance, because of which there is a new URL."
"They have ideas and email you whatever they find, but they don't have a dedicated security team who will work on an attack or a specific security instance."
"This product needs to mature more. While it is a good product, there are some areas where it needs work."
 

Pricing and Cost Advice

"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."
"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."
"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."
"After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."
"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."
"It has been good. We have saved money, and we have a better product."
"The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."
"The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."
"Almost any product that is on the AWS Marketplace is super easy to subscribe to."
"Price of the solution was very reasonable considering the size of our organization at the time, and so it worked out perfectly."
"Price-wise, Cybereason Managed Detection & Response is effective for larger companies, but if you have a small company with less than 1,000 employees, then it gets expensive."
"Our ROI would probably be zero. We don't even use it. It sits in there. We get emails and just delete them. Around the world, we don't even use it."
"Alert Logic has better competitive pricing than some of its competitors."
"Its pricing is very reasonable considering what you get for what you pay. There is quite a good value there. Its licensing is also very logical. They've got the licensing price points at a reasonable level. It is on a monthly license but a yearly contract. There are no additional costs to the standard licensing fees."
report
Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.
917,433 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
19%
Insurance Company
12%
Financial Services Firm
7%
Construction Company
6%
Construction Company
12%
Outsourcing Company
11%
Comms Service Provider
11%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise7
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise18
 

Questions from the Community

What is your experience regarding pricing and costs for Binary Defense MDR?
It has been good. We have saved money, and we have a better product. We are a company that has become an enterprise from a small medium business in two years. Our company passed a certain dollar ma...
What needs improvement with Binary Defense MDR?
We are going to have a meeting with them the following Monday. It will be our first quarterly business review. Half of it is going to be looking at new products and new functions that they are brin...
What is your primary use case for Binary Defense MDR?
They co-manage our Sentinel SIEM instance, and they provide a Security Operations Center (SOC) with 24/7 coverage. They perform research and remediation. They have a separate team for phishing. Tha...
What is your experience regarding pricing and costs for Alert Logic?
Regarding my experience with pricing, setup cost, and licensing, the sales and management teams discuss the price, which is per endpoint around ten to twelve dollars, and it is a good setup cost.
What needs improvement with Alert Logic?
I think Alert Logic MDR could be improved. If Alert Logic MDR not only detected incidents but also allowed us to block those incidents or isolate any affected asset, that would be beneficial.
What is your primary use case for Alert Logic?
My main use case for Alert Logic MDR was investigating all cloud assets and generating alerts when issues or attacks were detected, whether DDoS attacks or other kinds of security attacks. Alert Lo...
 

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response
Alert Logic MDR, Trustwave Managed Detection and Response, LevelBlue Managed Threat Detection and Response, Cybereason Managed Detection & Response
 

Overview

 

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR
Telenav, Foster Farms, Crosskey
Find out what your peers are saying about Binary Defense MDR vs. LevelBlue Managed Detection and Response and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.