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Bitdefender GravityZone XDR vs Netsurion comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Extended Detection and Response (XDR)
3rd
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
120
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Bitdefender GravityZone XDR
Ranking in Extended Detection and Response (XDR)
29th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
6
Ranking in other categories
No ranking in other categories
Netsurion
Ranking in Extended Detection and Response (XDR)
44th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (20th), Security Information and Event Management (SIEM) (49th), SOC as a Service (8th), Managed Detection and Response (MDR) (30th)
 

Mindshare comparison

As of October 2026, in the Extended Detection and Response (XDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 4.8%, down from 6.0% compared to the previous year. The mindshare of Bitdefender GravityZone XDR is 1.2%, up from 1.0% compared to the previous year. The mindshare of Netsurion is 1.1%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks4.8%
Bitdefender GravityZone XDR1.2%
Netsurion1.1%
Other92.9%
Extended Detection and Response (XDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Jörg Köhler - PeerSpot reviewer
Owner at AvalisNT AG
Setup is smooth and management is seamless, while improvements in email filtering transparency enhance efficiency
For data correlation, we just haven't worked long enough with it to assess its impact on our overall threat response strategy. We prefer a system that simply informs us when there is a problem; we don't want to engage too much in threat hunting. Therefore, we're not looking to create a SOC from this, which is also why we moved from XDR to MDR. There are areas for improvement, including the difficulty in getting the right handles on the applied email filters. It's sometimes unclear why one email is treated as spam and another is not, even if they contain similar content. Making the process of how emails are treated a bit more transparent would be beneficial.
John-Berry - PeerSpot reviewer
Information Technology Manager at ProfitSolv
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a nice product that's stable and scalable."
"The anti-exploit is impenetrable."
"It blocks malicious files, prevents attacks, and doesn't require many updates because it is a very light application."
"The most valuable feature of Cortex XDR by Palo Alto Networks is its machine-learning capabilities. Additionally, there is full integration with other solutions."
"One major outcome our organization achieved with Cortex XDR by Palo Alto Networks is that it is a good tool for analysis, remediation, and incident response, with no negative points in terms of budget and overall effectiveness."
"It is easy to use."
"The product's initial setup phase is very easy."
"The live terminal is probably the best thing ever. It gives you the access to get straight onto any machine."
"I appreciate the overall utilization of AI to enhance security posture."
"I find that the auto-response capability is most valuable."
"I would rate GravityZone XDR more than nine out of ten."
"Scalability is pretty easy. It's easy to increase the capacity. You can just add on licenses to the existing license, and the duration of the license can be adjusted. For example, you've already bought a license for a year, and you want to add some more users. We can just add on licenses for the remaining period so that the entire organization can have the same expiry date. That makes renewal easier."
"Since then, we are working with it, and so far, we have no problems; it's working smoothly with email security."
"It provides an in-depth analysis and gives recommendations, along with a historical search capability."
"The HyperDetect feature in GravityZone XDR is effective."
"The solution has an automatic patch management capability."
"Netsurion has its own security operations center, where it tracks information that comes across our telemetry."
"I really appreciate the fact that the dashboard breaks everything down into a pretty easy view for me... It shows what changes are happening to privileged user accounts, access and identity, what's cropping up. It shows application activity and whether we've got system resources that aren't online and being found anymore. It's a pretty simple, easy, quick hit and there are the supporting logs behind it. If I need to drill down further, I can do that quickly. It's very effective."
"Netsurion's security operations center is critical for us because they provide 24/7 monitoring, we've never had another company meet the same need in the past, and it's a valuable tool to have."
"The solution provides actionable threat intelligence, it is not a passive service, they go in and perform mitigations on whatever they find, it is timely, and they provide context so it is understood by anyone who receives these reports."
"The most valuable feature is definitely real-time alerting, especially in situations where someone might attempt to exploit or hack into our network."
"With the managed component, we get that personal attention and that consistent team to deal with, and to some extent, it's like they're part of our IT team."
"They have what they call Elasticsearch which is very quick, although that's only available for the last seven days' worth of data. It used to be that, if I wanted to do a search from three days ago, it might take me 10 to 15 minutes because it had to actually unzip some archive files. So I really like that feature. It's almost instantaneous for anything within the last seven days."
"EventTracker has increased productivity and saved us time, absolutely."
 

Cons

"We had a problem with getting our older endpoints up to date, but their newest updates have been really good. I've been pleased with it in terms of what our needs are. It's doing what we want it to do."
"The GUI could be improved."
"For Cortex XDR by Palo Alto Networks, if I had to point out improvements, I would say the UI is still somewhat difficult for beginners."
"Cortex XDR could improve its sales support team, including better commission structures and referral programs."
"The solution could improve by providing better integration with their own products and others."
"When it comes to core analysis, and security analysis, Cortex needs to provide more information."
"Traps doesn't work with McAfee. You need to remove McAfee to install Traps. This is very common, and its nothing that should be an issue. Some antivirus engines recognize Traps as an threat component, so maybe they need to shake hands somewhere."
"Cortex does not offer an on-premises solution. However, some customers would prefer not to be on the cloud. It would be ideal if it could offer something on-prem as well."
"There are areas for improvement, including the difficulty in getting the right handles on the applied email filters."
"Another area of improvement is CPU utilization. CPU utilization could be improved."
"The solution’s pricing could be improved."
"The resource consumption is high for Bitdefender GravityZone XDR, nearly using one gigabyte of RAM, especially on Windows 10 and 11."
"It's not very mature, and additional costs are involved."
"The product could be improved by offering a single panel for the management of all Bitdefender products. Additionally, there might be a need to simplify the interface in the future."
"Everything that I've wanted has been added in. EDR was added, and MITRE was added. Those were two big ones that we didn't even have to push for."
"There's always room to improve because there would be no competition if they had a perfect solution. The GUI to perform searches within the product may not be intuitive to a new user."
"We get a report generated on a particular day of the week and we go through it, trying to mitigate problems and make sure we're seeing everything that's happening. It would be helpful if the SOC spent a little more time with us going through some of those reports."
"Their SOC team can't understand our network because they haven't worked in the actual company. This does negatively affect security posture, e.g., if you don't have knowledge about the network, then you will miss things."
"The threat detection and response is passive. We have asked if there were options for taking action, and we have not gotten any feedback on that, which would be useful to know. Depending on the situation and threat, some actions may not be possible, but we haven't gotten any feedback on what options could be directed and actionable with the understanding that it may have an extra cost. It would be nice to know or find out if it is actually possible to take actions by a SIEM service or a SIEM agent."
"The MITRE ATT&CK framework could be faster when identifying and understanding sophisticated threats. Whenever something happens, we usually get notified a couple hours later."
"I'd like to see improvement in the ease of generating reports. It seems fairly cumbersome whenever you decide to start tracking new categories of events. It seems a little kludgy when trying to generate those reports."
"There are some issues with searches taking a long period of time, but they assured me that they have implemented a new search function that's available in version 9, but which requires a solid-state hard drive... Depending on how many logs you have it could take a long time to return the results if you're looking back prior to the last 30 days."
 

Pricing and Cost Advice

"It's about $55 per license on a yearly basis."
"Its pricing is kind of in line with its competitors and everybody else out there."
"Cortex XDR by Palo Alto Networks is an expensive solution."
"This is an expensive solution."
"The price was fine."
"The pricing is okay, although direct support can be expensive."
"Very costly product."
"It is "expensive" and flexible."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten."
"It's not the price of the software itself that makes it expensive. It's because you have to buy a VM; you have to buy additional hardware. All those things make it slightly costlier."
"Our pricing for Netsurion last year was US $52,000 per year."
"Netsurion's pricing is extremely fair and flexible. The price of their SIEM product is reasonable, and you can pay for those services you want on top of that. It wasn't cheap, but it's competitive, and we intend to renew our contract."
"We have seen time and cost savings. It prevents us from having to hire specialized people for this type of work. We would need to hire six staff members to accommodate the same service."
"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."
"Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good."
"Our budget follows the calendar year. We just started a new budget year at the beginning of the month. We did budget for an increase in our threat management system selection. Therefore, we have the budget to implement and accommodate a threat management system change, including an increase for the quoted actions that we received to improve EventTracker. We are just waiting on our council to approve that budget, which might not be for a little while. Hopefully, when they do, we will be able to jump on doing something."
"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."
"The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same."
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Comms Service Provider
14%
Computer Software Company
10%
Construction Company
10%
Manufacturing Company
8%
Outsourcing Company
19%
Construction Company
11%
Manufacturing Company
8%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise21
Large Enterprise56
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
 

Questions from the Community

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How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What needs improvement with Bitdefender GravityZone XDR?
For data correlation, we just haven't worked long enough with it to assess its impact on our overall threat response ...
What is your primary use case for Bitdefender GravityZone XDR?
I am using SentinelOne not for MDR, only for EDR/XDR, because we wanted to use it for MDR, but the threshold for the ...
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about Bitdefender GravityZone XDR vs. Netsurion and other solutions. Updated: October 2026.
917,433 professionals have used our research since 2012.