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Bitrix24 vs Limeade ONE [EOL] comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitrix24
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
CRM (34th), Project Management Software (25th), Enterprise Social Software (20th)
Limeade ONE [EOL]
Average Rating
8.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Abasiakama Bassey - PeerSpot reviewer
Founder at Elxae Hub
A project management tool that offers great scalability and stability
The support provided by Bitrix24 is an area with shortcomings that needs improvement. From an improvement perspective, Bitrix24 should consider providing live and upfront support to its users, especially those who use the solution's free version. If you want someone to get on your platform for which you can't provide support, then it doesn't make that platform any different from its competitors. It would make sense to people if Bitrix24 could provide support for even their free version. It would be good if Bitrix24 added some accounting elements to the tool instead of just providing functionality related to bookkeeping alone since it can help Bitrix24 become a complete tool. During the setup phase of the solution, the tool should provide its users an option to add the accounting part, making it a complete solution.
it_user671481 - PeerSpot reviewer
Lead Architect, Digital Workplace Consultant at a tech vendor with 201-500 employees
Allows us to engage employees and to shorten communication cycles using social network techniques.
Social communications that allows us to engage employees and to shorten communication cycles using social network techniques. Expert browser that allows you to quickly find colleagues with proper experience. Ideation that enables internal crowdsourcing and innovation scenarios The…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The CRM and collaboration tools are well-designed for our purposes. Your projects can be based on tasks, CRM, or opportunities. The task-based features are the most valuable for us right now."
"The product is user-friendly."
"It's a very easy-to-use product."
"The data entry functionality is excellent, and the pipeline views and filters are highly useful."
"Bitrix24 is ideal for creating a CRM platform. It can integrate some third-party solutions, and it's highly flexible."
"Bitrix24 is a user-friendly solution that is easy to use."
"I believe that having one system that handles all of the functions that we need in a business, such as marketing, sales, pipeline management, project management, meetings, customer contact, customer feedback, social media integrations, and connections to our cloud data storage, Google, and Microsoft, is a good idea."
"We use many of this solution's features for communication and for process automation, and it offers more functionality than a regular CRM."
"Social communications that allows us to engage employees and to shorten communication cycles using social network techniques."
"We have had success with deploying Newsgator's social functionality on top of our SharePoint environment."
 

Cons

"This solution was built using old technology which is now mixed with new technologies. This can make it challenging to get new features live."
"In our organization, we feel that the UI and the functionalities for workflows in the solution need a lot of improvement."
"I would like to see improvements with Bitrix24's marketing automation."
"Bitrix24 comes with lots of options and tools, but at the end of the day, it's too complicated for us."
"We need full ERP integration to take all our processes in one platform."
"From a product tracking point of view, there could be improvements."
"We didn't have the ability to customize the solution."
"The solution’s performance could be made faster."
"Need to improve their mobile / smartphone apps by adding more functionality."
"The OOB user interface should be enhanced to be more user-friendly and responsive."
 

Pricing and Cost Advice

"The cost is $2,500, which will be spread out over 18 to 24 months."
"We were using the free version which was really limited in terms of functionality."
"The product's pricing is okay for me. It is not expensive."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven or eight out of ten."
"Price-wise, it is a very cheap solution."
"The pricing for this program is reasonable."
"Bitrix24 offers an open-source option for small companies, but you can order a bigger range of services on a monthly or yearly contract."
"The solution's pricing is quite average and not expensive."
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Top Industries

By visitors reading reviews
Construction Company
14%
Comms Service Provider
14%
Manufacturing Company
11%
Computer Software Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise2
Large Enterprise1
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Bitrix24?
The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.
What needs improvement with Bitrix24?
We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.
What advice do you have for others considering Bitrix24?
I would recommend Bitrix24 to others. Although we are moving to another solution, Bitrix24 offers impressive capabilities we haven’t utilized fully. I'd rate the solution eight out of ten.
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Overview

 

Sample Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation
BitBurger, Daiichi-Sankyo, ING, Mercer, Merck, NSN, Renault, Stockland, Unisys
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