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Bitrix24 vs Mindjet MindManager comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitrix24
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
CRM (34th), Project Management Software (25th), Enterprise Social Software (20th)
Mindjet MindManager
Average Rating
9.6
Number of Reviews
2
Ranking in other categories
Mind Mapping Software (5th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Bitrix24 is designed for CRM and holds a mindshare of 0.8%, down 1.3% compared to last year.
Mindjet MindManager, on the other hand, focuses on Mind Mapping Software, holds 12.3% mindshare, up 9.7% since last year.
CRM Mindshare Distribution
ProductMindshare (%)
Bitrix240.8%
Microsoft Dynamics CRM3.1%
Salesforce Sales Cloud2.7%
Other93.4%
CRM
Mind Mapping Software Mindshare Distribution
ProductMindshare (%)
Mindjet MindManager12.3%
Lucidchart21.0%
Visio17.7%
Other49.0%
Mind Mapping Software
 

Featured Reviews

Miguel Molano - PeerSpot reviewer
Sales Manager at a comms service provider with 51-200 employees
Efficient contact management with enhanced automation and good reliability
We use Bitrix24 to store contact leads and opportunities. For opportunities, we manage the entire business case from early stages until it is won or lost. Additionally, we use many automations, particularly email automations The CRM enables us to manage our job efficiently, offering…
MS
Independent Executive Management Consultant - Owner at Rogers Communications
An Easy to use tool for brainstorming and planning, compatible with Microsoft Project
This solution works well enough. One can always dream up certain things that may or may not be worth implementing in a piece of software because some other people might have some other better priorities that make more sense. But I would say for what I need it to do, I'm okay. My advice to others is to get it, and use it! It's very good and useful. I am pretty sure that the functionality it has today has more modern methodologies than what I use, but for me, it has been very useful and I have kept using it all of this time. I would rate this solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The data interpretation feature in Bitrix24 is good."
"We use many of this solution's features for communication and for process automation, and it offers more functionality than a regular CRM."
"The most valuable features are data entry, the pipeline view with filters, and the automation capabilities."
"The data entry functionality is excellent, and the pipeline views and filters are highly useful."
"The product is user-friendly."
"It is a very scalable solution...The tool currently operates efficiently and contributes to our ongoing digitization efforts, including documentation and workflows."
"We use Bitrix24 to track sales activities in the same way that we used HubSpot."
"Initially, Bitrix24 improved the way we operate because we were not previously using a CRM. Before Bitrix24, we tracked everything through Outlook. Now, we have a tool that will automatically put out reports for us."
"The metadata map provides operational navigation to complete business processes."
"The most valuable feature is being able to export to Microsoft Project."
"My advice to others is to get it, and use it! It's very good and useful."
 

Cons

"Our financial department does not use Bitrix24 because it's not good for the sort of work they do. So, once we create an invoice in Bitrix24, we sent it to the client and the financial department and they enter it separately into their system. This is not great for us since we can't track what happens after a sale."
"From a product tracking point of view, there could be improvements."
"We didn't have the ability to customize the solution."
"In our organization, we feel that the UI and the functionalities for workflows in the solution need a lot of improvement."
"In my opinion, everything needs improvement. It all starts with the user experience. It's extremely difficult to use, it's always lagging, It doesn't look particularly appealing, in terms of how it looks, and it is extremely difficult to locate the stages."
"The user interface could be improved or simplified. When you log in and see so many functions, it's a little overwhelming."
"This solution was built using old technology which is now mixed with new technologies. This can make it challenging to get new features live."
"It's a team management tool, but the way the tasks are assigned and the way you are able to control them are lacking when compared to Asana or monday.com. The latter tools are a lot more adaptable to team management. Thus, better features to control the team are needed in Bitrix24."
"Since I have been using such an old version, most of the improvements have already been made, but I would suggest moving forward with the times and creating a cloud-based solution for universal access."
"I don't know what the pricing is at now, but at the time the price hike upset me to the point that I stopped upgrading."
"The SQL based database connectivity and data access for analysis and reporting, both need some attention."
 

Pricing and Cost Advice

"The solution's pricing is quite average and not expensive."
"Licenses are cheap compared to other solutions."
"The cost is $2,500, which will be spread out over 18 to 24 months."
"Bitrix24 offers an open-source option for small companies, but you can order a bigger range of services on a monthly or yearly contract."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven or eight out of ten."
"I use the free version. I sense that my company will need a license for the solution in a few months to use some features like lead management."
"Bitrix24 used to be cheaper, but now it's getting expensive."
"The pricing for this program is reasonable."
"The price was very good in the beginning, then the price increased from USD $99.00 to USD $249.00, then I stopped upgrading because what I needed was already there."
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Top Industries

By visitors reading reviews
Construction Company
15%
Comms Service Provider
14%
Manufacturing Company
10%
Computer Software Company
10%
Manufacturing Company
19%
Comms Service Provider
14%
Government
13%
Transportation Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise2
Large Enterprise1
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Bitrix24?
The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.
What needs improvement with Bitrix24?
We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.
What advice do you have for others considering Bitrix24?
I would recommend Bitrix24 to others. Although we are moving to another solution, Bitrix24 offers impressive capabilities we haven’t utilized fully. I'd rate the solution eight out of ten.
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Comparisons

 

Also Known As

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Mindjet
 

Overview

 

Sample Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation
Education Development Center Inc., Ekso Bionics, SensorLink, Dow Chemical Company, Consolidated Edison Company, Genencor
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917,433 professionals have used our research since 2012.