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Blackberry UEM vs Workspace ONE UEM comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Unified Endpoint Management (UEM)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Microsoft Security Suite (1st)
Blackberry UEM
Ranking in Unified Endpoint Management (UEM)
21st
Average Rating
7.0
Reviews Sentiment
5.7
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Workspace ONE UEM
Ranking in Unified Endpoint Management (UEM)
5th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
102
Ranking in other categories
Remote Access (11th), Virtual Desktop Infrastructure (VDI) (9th), Enterprise Mobility Management (EMM) (4th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (16th)
 

Mindshare comparison

As of October 2026, in the Unified Endpoint Management (UEM) category, the mindshare of Microsoft Intune is 18.1%, down from 29.7% compared to the previous year. The mindshare of Blackberry UEM is 1.1%, up from 0.7% compared to the previous year. The mindshare of Workspace ONE UEM is 8.8%, down from 12.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Endpoint Management (UEM) Mindshare Distribution
ProductMindshare (%)
Microsoft Intune18.1%
Workspace ONE UEM8.8%
Blackberry UEM1.1%
Other72.0%
Unified Endpoint Management (UEM)
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
reviewer2247477 - PeerSpot reviewer
Administrator at a tech vendor with 10,001+ employees
An affordable solution to control BlackBerry applications but has latency issues
The solution is complicated for new users. There are a lot of buttons on the first page. It can be very confusing if you’re not aware of the terms they use. For example, a button labelled ‘edit device’ doesn't explain exactly what it does or how to use it. Setup is difficult, time-consuming, and a lot of procedures are involved. There are latency issues on the application.
Vishal Bhatia - PeerSpot reviewer
Trainer/Consultant at Koenig Solutions Pvt. Ltd.
Effective product tracking and monitoring enhances daily operations despite needing documentation improvement
The documentation part of Workspace ONE UEM can be confusing. The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation. Most people struggle to connect the dots when looking at the documentation. Even the training material and PowerPoint slide decks that trainers use are sometimes too confusing or overwhelming, with too much content but not enough clarity. The support side has recently become weaker compared to what it used to be with VMware. This is another area that needs improvement. Since working with Workspace ONE UEM from when it was AirWatch, it has improved significantly over the last five years. However, there are still some gray areas and scope for improvement, especially in documentation and workflow between different aspects of the solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is very easy to use. It has a very easy interface."
"Microsoft Intune is a scalable, secure, and cost-effective endpoint management solution that aligns with modern workplace needs."
"For our clients, the conditional access feature along with different compliance policies that they can set is valuable."
"One of the standout features of Intune is its seamless accessibility to work data, eliminating the need to be tied to an office or a desktop."
"Compliance and the policies that can be set are the most valuable features."
"Advanced endpoint analytics provides granular information about devices in Microsoft Intune, facilitating easier troubleshooting at system and application levels."
"Without Microsoft Intune, it would be extremely challenging, if not impossible, for a large company to send out computers to users and have them set up and ready to use right out of the box in a remote location."
"I am easily able to manage devices and assets, especially laptops and desktops."
"The solution has a lot of features, such as adding different applications and devices to one platform. This allowed us to manage many devices and applications from a single platform."
"Customer Service: Excellent customer service. Technical Support: Excellent technical support."
"Right now, everything that I've looked at from an AirWatch standpoint that it says it does this, this and this, it has been able to do and do well."
"The Workspace ONE UEM interface is very easy to understand; there are not many doubts regarding configuration and providing use cases, so it's good."
"People who want to adopt this solution may be thinking about it from the end-user's perspective, but this solution is also very friendly for the people who manage it. It's administration-friendly."
"Overall, we've been very happy with VMware."
"It has good stability."
"Stability-wise, I rate the solution a ten out of ten."
"From a remote management perspective, I like the management and the inventory."
 

Cons

"The security features should be improved."
"With Microsoft technical support, they only fix Teams and when they are open, they're mostly trying to close again at the quickest time."
"Microsoft Intune could be faster with client to server communication. Whenever I push something, it takes time; sometimes it takes more than one hour to deploy on the Windows side."
"Almost every day during the initial deployment, I would chat with technical support for solutions. They did not give me a suitable solution to solve the false positive alarms."
"Microsoft Intune could be improved in several areas."
"I personally work in a Samsung Android environment and there's a lot more feature support in other EMMs."
"One drawback of Intune is that we cannot find devices based on a user's region or location."
"What I dislike about Microsoft Intune is the time it takes Microsoft to develop a feature."
"The solution is complicated for new users. There are a lot of buttons on the first page. It can be very confusing if you’re not aware of the terms they use. For example, a button labelled ‘edit device’ doesn't explain exactly what it does or how to use it."
"Windows 10 management is there, but VMware only recently developed that part, and it's not fully mature."
"It hasn’t always been good, but getting better."
"We'd like more useful support."
"Using the solution on Android requires a special setup, the mobile SSO doesn't work as well."
"I'd like to see expanded device support, particularly for IoT things like SCADA devices."
"The security features could always use improvement, although there has already been a huge improvement from years ago."
"I rate it at seven out of 10 because it doesn't fit perfectly into our framework."
"We'd like the customization to be better."
 

Pricing and Cost Advice

"Its price is fair. It's a normal price. It isn't too expensive or too cheap."
"We are partners, so we receive some discount. However, from the customer's perspective, Microsoft Intune's pricing is competitive with non-Microsoft technology, and the price is good compared to other market competitors."
"Our enterprise agreement includes Microsoft Intune at no additional cost."
"There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
"Its price is quite okay. I wish they provide certain additional features with the same license."
"The price for Intune is fair."
"It's affordable. It's cheaper if you have an Office 365, E5, or E3 subscription because everything is there."
"There are licenses required for this solution. We enable licenses on the devices we need to manage."
Information not available
"We pay approximately $6.50 per user for the standard version. If you are paying for an enterprise license that includes VDI then it will cost approximately $25 per user on a monthly basis."
"There is a licensing fee for the users, and we pay a low amount for our support costs."
"A person should pay towards the licensing costs of VMware Identity Manager on a yearly or monthly basis, but government and public sector units cannot for a perpetual licensing model."
"The solution is about $45 per device for a 12 month subscription. The price is standard across the world."
"If you have a host of custom requirements (including licensing), make sure to set aside enough time for the initial setup because it can take up to a few weeks depending on how complex your environment is."
"While the platform offers comprehensive solutions, it can be expensive, especially if you only need it for occasional testing and deployment."
"We've purchased various licenses for VMware Workspace ONE, including premium and gold tiers. These licenses include security measures and support for managing telecom expenses like data and voice usage."
"We pay approximately thirty to thirty-five euros per device per month for the complete suite, and this is a fixed cost with one, three, or five-year licensing in advance. I would rate the pricing a four out of ten, making it affordable."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Outsourcing Company
9%
Computer Software Company
7%
Financial Services Firm
13%
Construction Company
10%
Government
10%
Manufacturing Company
10%
Financial Services Firm
12%
Manufacturing Company
10%
Outsourcing Company
10%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business191
Midsize Enterprise63
Large Enterprise187
No data available
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise22
Large Enterprise60
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
Ask a question
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How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial...
What is your experience regarding pricing and costs for VMware Horizon Air?
I don't deal with the pricing side, so I don't have any insight about it. That's what the organization would have alr...
What needs improvement with VMware Horizon Air?
The documentation part of Workspace ONE UEM can be confusing. The documentation is not comprehensive compared to othe...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Information Not Available
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about Microsoft, IBM, ManageEngine and others in Unified Endpoint Management (UEM). Updated: October 2026.
917,433 professionals have used our research since 2012.