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Blue Prism vs IBM watsonx Orchestrate comparison

Why PeerSpot?
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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Agentic Automation
1st
Ranking in Business Orchestration and Automation Technologies
2nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
665
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
Blue Prism
Ranking in Agentic Automation
4th
Ranking in Business Orchestration and Automation Technologies
8th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
93
Ranking in other categories
Robotic Process Automation (RPA) (5th)
IBM watsonx Orchestrate
Ranking in Agentic Automation
10th
Ranking in Business Orchestration and Automation Technologies
24th
Average Rating
7.8
Reviews Sentiment
5.1
Number of Reviews
8
Ranking in other categories
AI Agent Builders (10th)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
TA
Technology Architect at Infosys
Automation has delivered secure banking workflows and handles complex client applications efficiently
If we are talking about how Blue Prism has impacted the accuracy and speed of data processing in my tasks compared to UiPath, it is better than UiPath. There is no doubt about it. I will definitely recommend Blue Prism to other users and companies because, as I mentioned, when comparing UiPath and Blue Prism, I find that UiPath offers multiple online training opportunities. Compared to Blue Prism, I see that all the training materials, small videos, and diplomas are more readily available in UiPath, but I do not think everything is as accessible in Blue Prism. My overall rating for Blue Prism is ten out of ten because I worked almost five years in Blue Prism and my experience has been good.
reviewer2886744 - PeerSpot reviewer
Consultant at a outsourcing company with 201-500 employees
Automation has streamlined complex workflows and delivers faster, more reliable onboarding
I think IBM watsonx Orchestrate can be improved by implementing simpler configuration for complex workflows and providing more flexibility when building custom integrations with internal applications. The monitoring and debugging experience could also be more detailed, especially for understanding exactly where a multi-step workflow failed and why. Regarding needed improvements, the overall user experience is fairly intuitive, but some advanced configuration areas have a steep learning curve for new users. I would also like to see more detailed, real-world examples in the documentation, particularly for complex enterprise integrations, troubleshooting, and production deployment patterns. Better production monitoring and more detailed troubleshooting would make a noticeable difference. More ready-to-use enterprise integration patterns and clearer guidance for scaling complex workflows would also help teams adopt faster.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its integration with source control is very refreshing. There could be a little bit more maturity around how to do some of the features, but not having to go outside the app, not having a separate set of procedures, allows you to check in and check out right from within the app. You can make edits and uploads and undo your checkouts."
"I don't think one feature is more valuable than any other. In my opinion, the value is in the totality of the platform. It is easy to use for our developers with a well laid out UI and many canned tools. The Control Room is very easy to navigate and mostly intuitive to use."
"Notifications and triggers are especially good."
"One thing I really like is the the recorder where you can connect with multiple systems. The OCR is also good."
"Document automation has notably reduced manual effort."
"Automation Anywhere overall is a great tool for automation, as it provides a lot of flexibility to work with different other applications."
"The most valuable feature is the user-friendly interface."
"We realized a return on investment with Automation Anywhere, especially during the COVID surge in volume within the payment process."
"The stability is fantastic and is one of the great points of this solution."
"The solution has cross-application features where it can be setup with SAP, email, or SharePoint."
"We find the stability and the ease of reusing code design valuable."
"The most valuable features are the exception handling and embedded control room."
"I find Blue Prism's debugging functionality to be quite useful."
"Blue Prism supports the multi-bot architecture, which is really good. It is also really good at OCR. Blue Prism is integrated with Abbey OCR, and it provides at least 90% right information on period documents. This is something that is really good in Blue Prism. Blue Prism can deal with huge amounts of data. We can track each and every record, and then we can see the data. If you don't have much coding experience, it makes it easy to build automations and deploy them. It is also easy to learn and easy to work with. It has a lot of features, which makes it reliable for any sort of automation."
"We use it for invoice automation, order processing automation, and internal back office and front office automation."
"I like the error handling, it's very good."
"For one of our onboarding workflows, the overall turnaround time came down by roughly 30 to 40%, primarily by removing manual handoffs and follow-ups."
"IBM watsonx Orchestrate helped my team move from building every AI workflow from scratch to using reusable agents, tools, and integrations; this meant APIs, authentication logic, knowledge sources, and business actions could be packaged once and then reused across multiple use cases instead of being built for each assistant."
"For an organization that uses IBM, it is definitely a tool that integrates very well and clearly with the entire IBM suite, and beyond that it is also powerful because it integrates with all cloud providers without any problems."
"IBM watsonx Orchestrate has positively impacted our organization by helping us with governance and security layers for AI agents."
"Regarding IBM watsonx Orchestrate's AI capabilities, governance and security are extremely valuable and top of the industry."
"Regarding IBM watsonx Orchestrate's AI capabilities, I think its governance and security appear to be top-notch."
"IBM watsonx Orchestrate has positively impacted my organization by providing a new optimized environment in which I could create much more powerful and complex agents, helping us create different opportunities and show demos at various events, allowing clients to see what we can do with the platform."
"IBM watsonx Orchestrate has positively impacted my organization by providing ease of implementation, configuration, and integration, making it very easy and possibly beneficial for the team."
 

Cons

"The main request I have for Automation Anywhere is to focus more on technical demonstrations."
"What I am suggesting, when using A2019, if there are any additional features to exclude those antivirus scans until after my task is completed, then the antivirus can start scheduling. Then, I can easily tell the client that the priority are running and the Automation Anywhere scans can wait until after the release."
"In the age of AARI and Automation Anywhere 2019 IQ Bot, the biggest challenges for me and my company are understanding the product and implementing it at the right place."
"I would like to see GitHub or GitLab integration in the next version."
"We would like to have a better debugging facility."
"I never use Automation Anywhere in the attended space because they are bad at that, at least compared to other players like us or UiPath."
"Triggers work in the attended mode on Automation Anywhere. I would love it if we could use triggers in the unattended mode too. This way we can use the feature more in our IT sector. E.g., when any service or folder is accessed by unauthorized person, we want to be able to get an immediate trigger, even on "out of office", this would be helpful for my organization."
"The price has room for improvement."
"Our primary challenge at present is that we are finding it difficult to get additional business insights into existing processes so that we can identify where we need to improve."
"The solution is pretty high priced. The tool's support also needs to be better."
"They should add more OCR engines to it."
"The solution could be more user-friendly. I would like the see the inclusion of a recording feature as in Microsoft, SAP, and other legacy systems. Users can play the recording and use it for future use cases. The recording can help with the automation and configuration. I would rate the tool’s interface a seven out of ten. It needs to improve."
"The license cost is a bit high."
"Blue Prism can improve a lot. The interaction with Google Chrome can be massively improved. I know in the next version there are slight improvements. We don't know how much, but we are comparing them. At this moment, Google Chrome is a massive issue within the toolset, due to the way Google Chrome receives updates regularly but Blue Prism is unable to cope. The spy method of Google Chrome is not as user-friendly as Internet Explorer is. However, Internet Explorer is being discontinued from their support, therefore it's not the best browser to be using. This has caused us major issues in the last six months."
"There are some new tools on the market that work better than Blue Prism. When Blue Prism receives information I have found other RPA solutions refresh the application better. At this moment it's not the best application."
"The solution can improve by having a free license for evaluation purposes."
"Better integration with other services can improve IBM watsonx Orchestrate."
"IBM watsonx Orchestrate could be improved by reducing the onboarding experience and getting the AI agent live."
"The monitoring and debugging experience could also be more detailed, especially for understanding exactly where a multi-step workflow failed and why."
"Probably the documentation could be a bit lighter and maybe integrated with AI tools that allow immediate access to the answer."
"The customer support takes longer than is reasonable."
"The best things to improve about IBM watsonx Orchestrate are better debugging across multiple agent workflows."
"My experience with pricing, setup cost, and licensing for IBM watsonx Orchestrate reveals that it is expensive."
 

Pricing and Cost Advice

"We save 34,000 hours of time per year and have recouped up to $6000 in lost revenue."
"The control room access gives the ability to create different roles, which helps when purchasing additional licensing."
"Our annual licensing costs are around $100,000 a year."
"I don't deal have cost specifics but I can say it is a tool that provides value for the money."
"Although the initial implementation cost of Automation Anywhere is relatively high compared to other options, its annual subscription cost is lower than UiPath's, which has the opposite pricing structure."
"We brought onshore a lot of what we were doing offshore, saving our company close to $20 million."
"Considering the cost, it is a bit high, but worth the price because the output accuracy is high."
"As far as costs, it depends on your use. We started with a basic department pack, which is over 10K. The additional costs depend on the scale of the engagement and how it pans out. We customize to our needs on the go."
"The license for Blue Prism is very straightforward, we only need one license."
"I don't have an idea about Blue Prism, but I have an idea about UiPath. UiPath is scaling its business in different products. It has got products for intelligent document processing (IDP) to test or log integrations for chatbots. If you want to work on something like a true test automation, you have to buy a test book. In such cases, they have a predefined way of working with, implementing, or running things. This is where I see that UiPath might be a bit costly or expensive when compared to Blue Prism because UiPath charges for each and every product."
"The price is on par with other products in the market."
"We have a three-year contract that is paid on a yearly basis."
"The licensing is approximately $1,100."
"Its price is sometimes higher."
"Licensing is on a yearly basis."
"In the Philippines, fewer companies are using Blue Prism because of its cost. I don't know the price, but I know that its price is higher than UiPath."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Financial Services Firm
12%
Comms Service Provider
12%
Manufacturing Company
11%
Financial Services Firm
18%
Outsourcing Company
11%
Manufacturing Company
9%
Construction Company
6%
Comms Service Provider
22%
Outsourcing Company
14%
Healthcare Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business161
Midsize Enterprise86
Large Enterprise562
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise7
Large Enterprise77
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
Should I choose Blue Prism or Microsoft Power Automate?
Hello Netanya, it depends on your needs and your expertise. In my humble opinion you can start a big RPA project imp...
I am evaluating Blue Prism and UiPath for RPA for my company. Which one do you recommend?
I'm very familiar with UiPath and the RPA industry: was hired by Daniel Dines in 2015 when there were 35 employees an...
What is your experience regarding pricing and costs for Blue Prism?
If I rate the satisfaction with Blue Prism licensing cost from one to ten, I can mention eight to nine for satisfacti...
What needs improvement with IBM watsonx Orchestrate?
Better integration with other services can improve IBM watsonx Orchestrate. For example, integrating directly with Az...
What is your primary use case for IBM watsonx Orchestrate?
My main use case for IBM watsonx Orchestrate is to create an intelligent layer for AI agent orchestrations. When we n...
What advice do you have for others considering IBM watsonx Orchestrate?
Business users leverage the no-code tools within IBM watsonx Orchestrate mostly for creating dashboards and looking a...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
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Interactive Demo

Demo not available
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Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Coca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover
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Find out what your peers are saying about Blue Prism vs. IBM watsonx Orchestrate and other solutions. Updated: September 2026.
917,403 professionals have used our research since 2012.