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BMC Cloud Lifecycle Management vs SolarWinds NPM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Cloud Lifecycle Management
Ranking in Cloud Monitoring Software
43rd
Average Rating
7.8
Reviews Sentiment
5.3
Number of Reviews
5
Ranking in other categories
Cloud Management (41st)
SolarWinds NPM
Ranking in Cloud Monitoring Software
9th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
161
Ranking in other categories
Network Monitoring Software (3rd), IT Infrastructure Monitoring (7th)
 

Mindshare comparison

As of October 2026, in the Cloud Monitoring Software category, the mindshare of BMC Cloud Lifecycle Management is 0.7%, up from 0.3% compared to the previous year. The mindshare of SolarWinds NPM is 4.6%, up from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Mindshare Distribution
ProductMindshare (%)
SolarWinds NPM4.6%
BMC Cloud Lifecycle Management0.7%
Other94.7%
Cloud Monitoring Software
 

Featured Reviews

VB
Enterprise Solution Architect at a computer software company with 5,001-10,000 employees
Helps design blueprints in a cloud environment but the support is a major problem
One of the major problems is that support is not so good. I used to have a support expert in Spain but they left two years ago. BMC doesn't invest a lot in network automation but network automation is a major point in CLM. There aren't any experts here in Europe, maybe they have in America, I don't know. The main problem is the support in Europe. We had a lot of problems with the people who got put on our cases. The agents that we were assigned to were not so capable. They wanted to replicate the problem. If you have an incident, it takes a lot of time to troubleshoot the problem. The incident support is not so good. The technicians don't know the platform well. BMC doesn't want to invest in CLM. Two years ago we had a lot of problems. Maybe BMC realized that CLM is an end of life product.
Vivek Jaiswal - PeerSpot reviewer
Manager IT at a manufacturing company with 1,001-5,000 employees
Central monitoring has improved outage alerts and now needs smarter detection and modern dashboards
Regarding the automated network topology and mapping feature in SolarWinds NPM, I am not satisfied with it. For static monitoring, it is acceptable. However, if it is possible, I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment. We did not have any facility to detect that in SolarWinds. I think it would be better to incorporate those types of features. Regarding customization options in SolarWinds, the ability to customize the dashboard has room for improvement. The dashboard is quite old, and we need some improvement in it. Nowadays, we have multiple tools with AI-based monitoring and web-based dashboards. SolarWinds also has a web-based dashboard, but I think there is scope for improvement in the UI. There may be other areas I would like to improve in SolarWinds NPM.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"By allowing end users to request their own services, the request process for systems is much quicker and more accurate."
"Automates Java EE Application Deployment from an SCM system."
"Integrates role-based access control with pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP documentation and remediation."
"CLM has a multi-cloud portal because they have the resources to implement in various environments in various ports."
"Supports unattended installs and image-based, script-based, or template-based provisioning."
"Allowing systems to be provisioned in a wide range of environments, such as Azure, AWS, or on-premise, reduces the level of training required as well as creates consistency across the board."
"It's helped us with our automation."
"You can tie together your public and private cloud infrastructure into a "single pane of glass"."
"One of the best features is the reports feature."
"It paid for itself within six months, when compared to our previous solution."
"Whether you want basic enterprise network monitoring or a full suite of network diagnostic tools and monitors, I recommend Orion 9 for its full feature set and ease of use."
"Being able to easily, and quickly obtain disc space statistics from servers and determine how much was free or used on various volumes."
"Through SolarWinds NPM, we discovered some interfaces were having issues, which we subsequently corrected; this has been very helpful for our operations."
"The ease of deployment is great."
"Solarwinds NPM has lots of features not found in some other network performance monitoring tools e.g. seamless integration with Microsoft Active Directory."
"The most valuable feature is the vital states of the devices as it provides overall CPU and device health information."
 

Cons

"The installation and configuration can be tricky due to it being built on Remedy."
"Needs integrations with other providers to provide a custom public cloud environment."
"One of the major problems is that support is not so good."
"Going to BMC for PS is not at all recommended from my experience."
"It was complex as it does not include a good, extensive feasibility and compatibility guide."
"SolarWinds NPM needs to increase its elements. One polling engine can only support 10,000 elements then it becomes slow. There are limitations even if you have the full SLX version license."
"Back in the early days and new major releases, of course, there were some hiccups and gotchas."
"Yes, plenty of those that our systems team has spent hours on the phone with Solarwinds support with trying to rectify."
"The scalability can be better."
"It would be beneficial if NPM offered support for Oracle Cloud Infrastructure (OCI), as currently, it does not support this and we are migrating our services there."
"The reporting module that got integrated into the system itself, used to be a standalone solution and I preferred that."
"Going through the wizard to create these new pollers is quite cumbersome if you don't understand what you're doing."
"EOC has been a pain."
 

Pricing and Cost Advice

Information not available
"We pay a yearly licensing fee."
"The solution can become very expensive and commercially not viable in countries, such as India."
"The pricing is in the middle. It's not particularly cost-effective, but it's not overly expensive either."
"The price points are more than competitive when compared to other vendors."
"It is not an expensive product."
"SolarWinds NPM is very expensive, and we pay ten thousand yearly."
"I find that the pricing is acceptable."
"It was inexpensive when we installed it and gradually became more expensive, but it was a very inexpensive product at first."
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Construction Company
16%
Comms Service Provider
8%
Outsourcing Company
7%
Manufacturing Company
7%
Outsourcing Company
12%
Manufacturing Company
9%
Financial Services Firm
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business60
Midsize Enterprise33
Large Enterprise87
 

Questions from the Community

Ask a question
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What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...
What is the best network monitoring software for large enterprises?
We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...
 

Also Known As

BMC CLM
Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
 

Overview

 

Sample Customers

JDA Software, Morningstar, Orange Business Services, Wipro
Microsoft, Federal Express, Hewlett-Packard, and MasterCard
Find out what your peers are saying about BMC Cloud Lifecycle Management vs. SolarWinds NPM and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.