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BMC Helix Client Management vs Microsoft Configuration Manager comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Helix Client Management
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
7
Ranking in other categories
Mobile Device Management (MDM) (11th), Endpoint Compliance (7th)
Microsoft Configuration Man...
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
86
Ranking in other categories
Software Distribution (1st), Server Monitoring (4th), Configuration Management (4th), Patch Management (2nd)
 

Mindshare comparison

BMC Helix Client Management and Microsoft Configuration Manager aren’t in the same category and serve different purposes. BMC Helix Client Management is designed for Mobile Device Management (MDM) and holds a mindshare of 4.4%, up 3.7% compared to last year.
Microsoft Configuration Manager, on the other hand, focuses on Server Monitoring, holds 4.0% mindshare, up 3.6% since last year.
Mobile Device Management (MDM) Mindshare Distribution
ProductMindshare (%)
BMC Helix Client Management4.4%
Jamf Pro11.3%
NinjaOne6.3%
Other78.0%
Mobile Device Management (MDM)
Server Monitoring Mindshare Distribution
ProductMindshare (%)
Microsoft Configuration Manager4.0%
Zabbix10.0%
Nagios XI6.3%
Other79.7%
Server Monitoring
 

Featured Reviews

Sagar Talreja - PeerSpot reviewer
Sr. IT Technical Consultant at Fusion Business Solutions (UK) Ltd
A tool that offers great functionalities to manage reboot and patching
Right now, I don't have anything to say about which areas in BMC Client Management need improvement. The solution does not offer the functionality of remote access to users. From an improvement perspective, it would be great if a remote access functionality was added to BMC Client Management. I want something similar to Remote Desktop Protocol (RDP) in BMC Client Management.
NS
Senior System Engineer at a tech services company with 10,001+ employees
Centralized endpoint control has streamlined deployments and improved security compliance
In my experience, the best features of Microsoft Configuration Manager are software deployments and updates, OSD, hardware and software inventory, compliance and configuration baseline, reporting and monitoring, and integration with Intune hybrid management. These features make endpoint management efficient and scalable. The feature I rely on the most day-to-day is software deployment and patch management. It keeps endpoints updated and secure with minimal manual effort. Inventory and compliance monitoring are also important, but daily deployments are critical. Microsoft Configuration Manager has had a significant positive impact on our organization in several ways: improved efficiency, enhanced security and compliance, standardization, scalability, and visibility reporting. Overall, Microsoft Configuration Manager has helped us save time, reduce risk, improve operational efficiency, and maintain strong control over our endpoints. One of the biggest impacts Microsoft Configuration Manager has had on efficiency is the reduced manual work for software deployment and patching. For example, deploying a new application or security updates to hundreds or thousands of devices previously required several days of manual effort, including running scripts, checking devices individually, and validating installation. With Microsoft Configuration Manager, these tasks are automated and managed, allowing deployments to complete in hours rather than days. We also have automated reporting for deployment success and compliance which saved the IT team significant time that used to be spent gathering and reconciling inventory data from multiple tools.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time."
"It's a scalable solution. We have deployed it for customers using 3000 nodes to those using 300,000 nodes."
"BMC Client Management has helped us be able to patch our OS or any software to the latest version."
"The support from BMC Client Management is very good."
"BMC Client Management is a stable solution and one of the best in the market. It allows me to manage all recipe endpoints, including iOS, Android, Linux, Unix, and Windows, all within the same solution."
"The solution provides multiple features in one place."
"The most valuable features of the solution are patch management and software license management."
"One of our customers is a financial institution with more than 15,000 endpoints, and we use BMC Client Management to manage their regulatory compliance needs, manage the endpoints from a security perspective, and integrate it with service management as well."
"The most valuable feature of Microsoft Endpoint Configuration Manager is patch management."
"The ability to make collections and deploy to them has been great."
"The solution effectively handles inventory management, deployment, and reporting."
"Microsoft Configuration Manager is integrated with other Microsoft products."
"I like a lot of the reporting capabilities and baseline configurations."
"The entire solution, from end to end is excellent."
"The support from Microsoft Endpoint Configuration Manager is good, they are friendly."
"SCCM is a stable solution."
 

Cons

"BMC Client Management supports only iOS devices. It would be good if they would support Android as well."
"BMC Client Management could improve in the area of integration."
"The solution needs to add whitelisting because many customers request it."
"The solution does not offer the functionality of remote access to users."
"The on-premises version of BMC Client Management has powerful remote control functionality and decent compliance features, but these features both rely on the discovery tool in order to gain a complete set of insights about the endpoint's environment. Now, BMC's discovery solution depends on having an agent installed in each endpoint and sometimes the agent doesn't work properly, making it difficult to get an accurate understanding of the environment (including special topologies) even with BMC's discovery tool."
"It would be good if BMC Client Management can perform vulnerability assessment scanning at the endpoint on its own and mitigate that. Then, we wouldn't have to rely on a third party VA tool. I would like to see this application move to being a web-based one."
"In BMC Client Management, I would like to see more features for executing commands remotely. For example, with SAP, there isn't the capability to execute all the commands available in the console. The latest version includes more endpoints, but they do not cover everything the operations team needs. Additionally, I think improving the hierarchy for managing endpoints is crucial. Extending the endpoint capabilities would be highly beneficial."
"It would be better if automation options were available."
"The configuration of Microsoft Endpoint Configuration Manager could be improved, it is a bit complicated."
"This solution needs to be supported on all Operating systems."
"The endpoint configuration is very convoluted to implement."
"Sometimes the time it takes to find the fault is a bit too long. The resolution time needs to be shortened quite a bit."
"There are so many issues with SCCM, but they are already working on migrating the desktop to the Intune platform."
"I think the asset management component, the TSM piece, could be improved."
"The solution is on-premises. The cloud version of the product, if a person needs to be on the cloud, would be InTune, which already exists as an option. SCCM doesn't need to offer cloud features for this reason."
 

Pricing and Cost Advice

"To use BMC Client Management they charge annually per node."
"The solution is low cost."
"BMC Client Management is a very affordable solution. There is one main server license which I believe is around $1,000 per year, and then there is the license for the actual solution. With the solution license, you can opt for a suite license where you get access to all the features and benefits, or alternatively you can buy any of the five main components of the suite license individually."
"BMC Client Management is a high-priced solution, but given its performance and capabilities, I think it offers great value. I don't have the exact number for the yearly licensing costs. I believe there is an additional cost of around two hundred dollars."
"I rate the price of Microsoft Endpoint Configuration Manager an eight out of ten."
"The licensing is good because they have various options, depending on what you are looking for."
"Microsoft provides a steep price for their enterprise products, but they offer very competitive pricing for their legacy customers."
"The license price could be reduced for Microsoft Endpoint Configuration Manager They should make the price more affordable for smaller companies, most companies would be able to use the solution if it was priced better. There are more people on this cloud because you don't have to have either a server room or an on-premise server. You can have one IT person handle this without any local infrastructure."
"There is not a license needed to use the solution."
"Along with buying a license for MECM, we also have to buy a service called CMG (Cloud Management Gateway) which is a virtual machine in the cloud with which you can link your MECM to the Azure tenant so as to manage teleworkers."
"The price could be better."
"Presently, I am using a free trial version."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Retailer
10%
Construction Company
9%
Computer Software Company
9%
Financial Services Firm
12%
Government
8%
Outsourcing Company
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise13
Large Enterprise69
 

Questions from the Community

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How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?
Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that the set up will take depends on the kind of technical architecture that your org...
How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...
What is your experience regarding pricing and costs for SCCM?
The setup cost is considered sufficient. It is not significant enough for us to consider a change at the moment.
 

Also Known As

BMC Helix Client Management, Helix Client Management, BMC Fromdistance Mobile Device Management
Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM ), Microsoft SMS
 

Overview

 

Sample Customers

Charter Manufacturing
Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad
Find out what your peers are saying about Microsoft, JAMF, Kandji and others in Mobile Device Management (MDM). Updated: October 2026.
917,433 professionals have used our research since 2012.