BotFarm vs WorkFusion comparison

Why PeerSpot?

Automation Anywhere and WorkFusion are both solutions in the Robotic Process Automation (RPA) category. Automation Anywhere is ranked #15 with an average rating of 8.0, while WorkFusion is ranked #13 with an average rating of 7.3. Automation Anywhere holds a 1.1% mindshare in RPA, compared to WorkFusion’s 2.2% mindshare. Additionally, 91% of Automation Anywhere users are willing to recommend the solution, compared to 84% of WorkFusion users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 4, 2024

WorkFusion and BotFarm compete in the robotic process automation category. Based on the data comparisons, WorkFusion seems to have an upper hand with strong customization and ease of use, but BotFarm stands out with scalability and bot management.

Features: WorkFusion features its RPA Express with scalability, SAP integration, and document recognition using OCR and machine learning. BotFarm offers reliable Excel automation, a simple deployment process, and a strong web-based automation capability.

Room for Improvement: WorkFusion could improve integration capabilities, simplify development for non-technical users, and enhance AI features. BotFarm could better its OCR capabilities, handling of handwritten documents, and integration with third-party applications.

Ease of Deployment and Customer Service: WorkFusion supports on-premises, public, and hybrid cloud deployments but faces challenges with technical support timeliness. BotFarm primarily deploys on-premises but offers cloud options, with highly rated technical support for effective issue resolution.

Pricing and ROI: WorkFusion's solutions provide good ROI with increased efficiency despite a significant initial investment. BotFarm, while needing a more flexible pricing model, is considered value for money providing robust automation and good ROI.

To learn more, read our detailed BotFarm vs. WorkFusion Report (Updated: September 2026).

Buyer's Guide

BotFarm vs. WorkFusion

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Mindshare comparison

As of October 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 5.2%, down from 9.5% compared to the previous year. The mindshare of BotFarm is 1.1%, up from 0.5% compared to the previous year. The mindshare of WorkFusion is 2.2%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Mindshare Distribution
Product	Mindshare (%)
Automation Anywhere	5.2%
WorkFusion	2.2%
BotFarm	1.1%
Other	91.5%

Robotic Process Automation (RPA)

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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reviewer2797908

Senior Rpa Consultant at a computer software company with 51-200 employees

Automation has streamlined client data extraction and has improved reporting for business decisions

I work as a developer, and my manager is responsible for the research and analytics for the project with the client and business users. I am satisfied with BotFarm. I would rate my experience with BotFarm an eight out of ten. I do not see any room for improvement for BotFarm. I am using AI tools such as Amazon, Microsoft Azure, and ChatGPT. I am not using AI-powered bots in BotFarm. I am a partner with Automation Anywhere.

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Arijit-Ghosh

Intelligent Automation SME at a financial services firm with 10,001+ employees

Cloud platform orchestrates business processes with AI capabilities

I find the capabilities that a normal orchestrator should have to be valuable in WorkFusion. The WorkFusion 10 cloud-based platform is different from the earlier on-prem version, WorkFusion 9. The platform now includes auto machine learning and AI capabilities. We haven't used these extensively, but they are a nice feature they are working on. The platform remains stable with well-designed processes, despite being a complex and technical tool.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is a great company with a great product and support."

"The ease of use for the end user and the very low complexity in trying to build a bot are the big factors for us."

"With IQ Bot, we can now include cognitive automation into our process. The cognitive document processing is pretty good with IQ Bot."

"I'm impressed with the scalability. We are able to do changes. We are able to scale from different environments now with the Control Room in version 10 and 11. The scalability is pretty good. It is up to the mark of the other market competitors."

"We've saved a lot of time. How much time we save depends on the process. It's likely at least 50%. Sometimes, it's up to 70%."

"One of the most valuable features is IQ Bot. If you compare Automation Anywhere with any of the other organizations, we may get same type of RPA solution, as there are multiple organizations. But, IQ Bot was one of the primary reasons to choose Automation Anywhere. Using IQ Bot, we can extract more data out from the documents that are unstructured. Therefore, we need to do two things at the same time: We need to extract the information from image-based documents We need to make sure that the efficiency and accuracy of the extraction is improving with each extraction."

"The cognitive automation gives us an edge towards intelligence using IQ Bot, and this allows us to integrate and give a combined solution to a customer."

"I would rate this solution a ten out of ten."

More Automation Anywhere pros

"Technical support is really good; when we have had issues, they have been able to help us and gave us several solutions based on the challenges that we were facing."

"The most valuable feature is the rapid deployment of multiple bots."

"Overall, this is a pretty good product and nobody else in the market is providing RPA at this level."

"They recently released the newest version that has a good program flow, quality, and blueprints that are all good improvements to the automation, and they also have good integration with SAP."

"The solution has a lot of great features inside of it that clients can take advantage of."

"The solution has been very user-friendly."

"The best aspect is the UI, as it is very user-friendly."

"Automation Anywhere provides a very flexible UI."

More BotFarm pros

"In terms of stability, it's quite good. It's an internal IP product."

"The automation process is the most valuable feature."

"It really does help by either freeing up people's time to focus on more value-added tasks or reducing headcount. We generally have other things that we can get people to do, helping make the employees' work more meaningful since they are not having to do the mundane stuff."

"In our opinion this group are the leaders in providing RPA solutions."

"It's a pretty robust product."

"Before WorkFusion, my processes were all manual, and now the Workfusion model reduces the amount of time my analysts have to spend reviewing client profiles against client documentation, brings greater efficiency and reduced costs, should reduce our processing time by about 25 percent, and improves our accuracy and compliance by reducing human error and the need for further QC."

"We recommend different solutions based on our customers' needs, and WorkFusion is what we offer for those who need a premium solution."

"The Robotic Desktop Automation Express component allows us to do rapid development outside the normal, time-consuming processes."

More WorkFusion pros

Cons

"I just came to understand that there is a cloud attached to it. I would like to see how the cloud is going to work, because every application is coming out with a cloud version. If you are not on-premise, then you will need to have Citrix automation."

"My experience has been that if the person who codes the bot is not very well-trained, then they might create unstable bots. So, it's not the platform. It is just how somebody has coded the bots which can bring lot of instability to them. I recommend that when you are using a coder that the person well-trained and have a good amount of experience already working on bots. They shouldn't be newbie or beginner who comes in to code because that will impact the quality of the code itself."

"If there were one thing I could ask for it would be a text-based language. Right now it's proprietary, so you always have to go through the tool, even for things like basic compares."

"Custom models with advanced features can be included in the IQ Bot models for unstructured and semi-structured data."

"If I want to do something that is more purely business-related and is somewhat complex to write or is nuanced, I sometimes have trouble implementing that inside of the Automation Anywhere script. I feel limited at times with some of the looping and some of the branching and some of the ways to make procedure calls when I have a complex business issue."

"Especially while using v11, I often experience freezes with OCR extraction from PDF files."

"While it is easy to develop automation, deploying and running them requires some technical knowledge."

"Giving access to our internal websites was not simple during the initial setup."

More Automation Anywhere cons

"An area for improvement in BotFarm is that the communication between the Control Room and the Bot Client Missions isn't utilized well."

"The CL command poses an issue during the process of data conversion, accuracy, data loss and the assessment of certain data as false."

"The community forums can be improved a little bit because they have mixed solutions or discussions with respect to some ideas."

"The solution can improve the accuracy of hand-written data reading"

"An area for improvement in BotFarm is that the communication between the Control Room and the Bot Client Missions isn't utilized well. There's also the issue with PCI DSS compliance or certain regulations that require a set of configurations that are not fully supported by BotFarm. The product should be certified or designed according to the required regulations in the finance industry to make it better."

"The user experience could be made a little better with this solution. I find it difficult to find qualified people to be able to use the solution."

"The dashboard needs improvement. For Bot Farm, the visualization is not that good compared to the main Automation Anywhere dashboard."

"Its UI could be made better. It should also be more flexible. Currently, it is more rigid, and a little more flexibility is required. Their technical support should also be better. We are not very happy with their technical support. Its price is also quite high as of now. They should improve its price. Its setup should also be made easier. It is quite complex to set it up. Even though we were able to set it up a little fast because we had done something similar earlier, but it has a very complex setup. It is extremely resource-hungry. If they can make it a little light on resources, that would also be useful."

More BotFarm cons

"I would not recommend this product for large automation projects because it gave us problems in terms of space and the speed at which it was executing."

"A better graphical user interface that allows business users to perform automation would make this solution number one in the market."

"This is a Java-based application that takes up a lot of space and when it runs, consumes a lot of memory. This affects the reliability because it gets to a point where it hangs."

"This is an expensive solution. They have a very expensive license compared to any other automation tool."

"For me, where it can be improved is the speed. I built two bots, one with WorkFusion and the same thing with Python; my feeling was that the speed at which Python did things, how fast it did them, was quite cool, it was faster."

"If we're talking from a developer perspective, the task of actually building automation is not ideal. That's not their strong side."

"It is difficult for non-technical users to use WorkFusion. If we really want to build automation, we definitely need Java developers."

"We had some issues in the past, but it is fairly stable now. From what I hear, it is more stable in the later versions. With version 10.1.4, there were some issues relating to load distribution. However, it is good now."

More WorkFusion cons

Pricing and Cost Advice

"Complaints are generally about the cost of IQ Bot, which is higher than its competitors. The base model’s pricing is comparable to other platforms with attended, unattended, and IDP capabilities as well."

"We have seen the tangible benefits of taking monotonous work off people's plates, creating capacity, and cost reductions."

"Automation Anywhere pricing and licensing are competitive compared to the other automation vendors."

"There is a free trial so that they can get an overview, and there are different licenses that are very affordable and can suit every business model."

"We generally follow the Gain-Sharing Pricing model, which enables the customer to start getting the RPA benefits right from day one of their implementation."

"The pricing is a bit higher."

"The cloud-based version comes at an increased cost, although our clients are happy with the new features and have not complained about the pricing."

"It is subscription-based. They have different schemes. The price depends on how you negotiate with the local partner or local representative in your country."

More Automation Anywhere pricing and cost advice

"There is a license for this solution and it is on an annual basis. I am satisfied with the price."

"Licenses are paid on a yearly basis and the cost is quite high."

"I think payment can vary but it's a re-occurring fee that needs to be paid every year."

"The product is slightly expensive"

"Pricing for this solution can be better."

"The pricing is fair."

"We are on an annual license for the solution and is priced well."

"The license of this solution is on an annual basis. The price is fair. However, what we did initially was a POC, but now we are looking at moving from a POC to expanding it out further. I would appreciate some kind of discount."

More BotFarm pricing and cost advice

"We are on an annual contract to use the solution."

"We have a good deal from WorkFusion. We have an unlimited global licensing deal with WorkFusion. For us, it is a no-worry solution. We can go ahead and use it as much as possible anywhere we need it. If WorkFusion has a different kind of a deal for licensing with others, then their business decisions need to be evaluated based on that."

"The overall cost could come down a bit in terms of maintaining the servers. Because it can handle complicated things in big use cases, the infrastructure is also correspondingly big. It would be nice to bring that cost down."

"As a first-time customer who wants to engage with WorkFusion, not working for my company, then I would want to do a PoC. The cost is prohibitive because they will ask me to get infrastructure with six or seven servers. Then, you must buy a WorkFusion license to do a PoC, which is expensive. I would then have to set up a team to build the PoC and see the benefits. That is very prohibitive."

"It is not the most expensive solution, but it is also not the cheapest."

"They have a very expensive license compared to any other automation tool. For instance, at $50,000 - $60,000, you can bring in an Automation Anywhere solution. For this solution, you need at least $250,000 to get something going."

"Find it online."

"The solution was not the cheapest, but it was also not the most expensive. Workfusion was very open to negotiating pricing and to working within the objectives of our firm."

More WorkFusion pricing and cost advice

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Top Industries

By visitors reading reviews

Outsourcing Company

15%

Financial Services Firm

12%

Comms Service Provider

12%

Manufacturing Company

11%

Construction Company

18%

Financial Services Firm

16%

Outsourcing Company

12%

Comms Service Provider

Financial Services Firm

23%

Construction Company

11%

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	161
Midsize Enterprise	86
Large Enterprise	562

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	14
Large Enterprise	18

By reviewers
Company Size	Count
Small Business	10
Large Enterprise	23

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

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What is your experience regarding pricing and costs for BotFarm?

Licensing and other pricing matters are handled by my manager, so I am not able to fully describe the price and licen...

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What needs improvement with BotFarm?

More detailed error handling would be beneficial, especially since the AI feature was recently added.

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What is your primary use case for BotFarm?

I use it in my client project to extract data and communicate it for business purposes. I summarize the data, and whe...

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What is your experience regarding pricing and costs for WorkFusion?

WorkFusion is cheaper than Kofax, but I cannot compare it to UiPath ( /products/uipath-reviews ) without exact pricin...

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What needs improvement with WorkFusion?

In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complex...

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What is your primary use case for WorkFusion?

I used WorkFusion ( /products/workfusion-reviews ) mainly for automating tasks related to Microsoft 365, such as auto...

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Comparisons

UiPath Platform vs Automation Anywhere

Compared 11% of the time

Blue Prism vs Automation Anywhere

Compared 6% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 4% of the time

AutomationEdge vs Automation Anywhere

Compared 3% of the time

Celonis vs Automation Anywhere

Compared 2% of the time

More Automation Anywhere Competitors

UiPath Platform vs BotFarm

Compared 10% of the time

AutomationEdge vs BotFarm

Compared 8% of the time

epiplex Automation Studio vs BotFarm

Compared 6% of the time

Edgeverve AssistEdge Cloud RPA vs BotFarm

Compared 6% of the time

VisualCron vs BotFarm

Compared 3% of the time

More BotFarm Competitors

UiPath Platform vs WorkFusion

Compared 10% of the time

Microsoft Power Automate vs WorkFusion

Compared 6% of the time

Blue Prism vs WorkFusion

Compared 6% of the time

Redwood Software - Finance Automation Edition vs WorkFusion

Compared 4% of the time

EdgeVerve AssistEdge RPA vs WorkFusion

Compared 4% of the time

More WorkFusion Competitors

Product Reports

Buyer's Guide

Automation Anywhere

October 2026

Download Automation Anywhere product report

Buyer's Guide

BotFarm

October 2026

Download BotFarm product report

Buyer's Guide

WorkFusion

September 2026

Download WorkFusion product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

No data available

Interactive Demo

Automation Anywhere

Demo not available

Automation Anywhere

Demo not available

WorkFusion

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

BotFarm is an advanced automation platform known for its seamless integration with existing systems and efficient data management, offering robust capabilities like IQ Bot and Document Automation. Focused on ease of deployment and scalability, it facilitates automation in diverse organizational settings.

BotFarm provides a comprehensive automation solution designed to improve efficiency in operations like PDF processing, web automation, and screen scraping. Businesses with demands for flexible and scalable tools appreciate features like drag-and-drop functionality, web and email integration, and comprehensive customer support. While it provides substantial advantages, improvements can be made in areas such as AIOps functionalities, third-party application integration, and OCR technology. Enhancement in pricing models, governance, scalability, and deployment processes are also beneficial. Considerations for mobile accessibility, refined licensing, and better machine learning capabilities will further solidify its positioning in the market.

What key features does BotFarm offer?

Easy Integration: Integrates seamlessly with existing systems to enhance workflow.
Efficient Data Handling: Utilizes IQ Bot and Document Automation for data tasks.
User-Friendly Interface: Provides drag-and-drop functionality for simplicity.
Scalability: Adapts to growing demands within organizations.
Extensive Support: Offers web and email integration and robust customer service.

What benefits should users expect when evaluating BotFarm?

Enhanced Productivity: Streamlines repetitive tasks to save time.
Operational Flexibility: Supports automation across departments like HR and IT.
Cost Efficiency: Optimizes operational expenses through automation.
Improved Accuracy: Reduces errors in tasks like data extraction and report generation.

BotFarm is widely implemented in industries such as finance, insurance, and healthcare where it automates tasks like invoice processing, complaint resolution, and inventory management. Organizations utilize it for activities ranging from data extraction to document processing, benefiting from its integration with tools like Outlook and Excel. BotFarm's deployment enhances efficiency in finance, IT, and customer service operations, streamlining processes and improving communication.

Automation Anywhere

WorkFusion specializes in automating tasks such as invoice processing and order entry, leveraging advanced technologies like OCR and ML, making it ideal for industries requiring efficiency and decreased manual labor.

WorkFusion offers comprehensive robotic process automation, known for its reliable document processing engine utilizing machine learning and OCR technologies. While enhancing workflow management capabilities through Control Tower, it interfaces well with systems lacking APIs, making it flexible for various implementations. The solution is customizable and scalable to handle complex tasks efficiently. Despite its technical nature, user-friendly dashboards and workspaces ensure accessibility for non-technical stakeholders with minimal training. However, areas needing improvement include dynamic feature integration and better ERP solution compatibility, addressing the calls for simplified infrastructure setups.

What are the key features of WorkFusion?

Robust Automation Process: Effectively automates tasks like invoice processing through RPA.
Document Processing: High automation rates using OCR and machine learning.
Control Tower: Enhances workflow management for optimized operations.
Integration Flexibility: Interfaces seamlessly with systems lacking APIs.
User-Friendly Dashboard: Minimal training required, accessible for all stakeholders.

What benefits or ROI should users expect in WorkFusion reviews?

Process Efficiency: Significant reduction in manual labor for tasks like order entry.
Scalability: Easily handles complex and evolving operational requirements.
Cost Efficiency: Reduces operational costs by minimizing reliance on human resources.
Ease of Use: User-oriented interface requiring minimal training, improving deployment speed.

WorkFusion sees implementation across industries like banking, transportation, and finance, where businesses leverage its capabilities for compliance, credit, and operations automation. While often employed in cloud-based or on-premises models, some organizations prefer hybrid installations to balance control with flexibility. Using machine learning, it optimizes processes like document reading and reduces reliance on human capital, enabling companies to focus on strategic initiatives and economic growth.

WorkFusion

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Cisco, CocaCola Bottlers Japan, Macy's, Whirlpool, Unilever

Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street

Buyer's Guide

BotFarm vs. WorkFusion

September 2026

Free Report: BotFarm vs. WorkFusion

Find out what your peers are saying about BotFarm vs. WorkFusion and other solutions. Updated: September 2026.

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