

OpenText Content Manager and Box are competing in the content management category. Box seems to have the upper hand due to its ease of use and integration capabilities.
Features: OpenText Content Manager provides extensive document management capabilities, robust metadata search, and detailed audit trails, making it suitable for legal contexts. It also excels in integrating with solutions like SharePoint. Box offers easy collaboration and file sharing across multiple platforms, strong security features, and extensive third-party integration, including tools like Box Notes and Box Drive, enhancing user experience.
Room for Improvement: OpenText Content Manager has challenges with user accessibility and integration, requiring improvements in workflow tools and social media integration. Box could enhance its API simplicity and integration with ERP systems while also improving real-time document editing and pricing model.
Ease of Deployment and Customer Service: OpenText Content Manager is primarily on-premises, making it suitable for organizations with existing infrastructure, but its technical support experiences are varied. Box offers public cloud flexibility and consistent customer service, though it is noted for a lack of personalization.
Pricing and ROI: OpenText Content Manager has a substantial investment cost with a complex licensing structure but offers long-term value with robust functionality. Box provides competitive pricing for collaboration and storage, offering value through extensive features and cost-effective strategies for enterprise users.
I would say time was saved as instead of hours of somebody sitting there uploading files another way, such as MassTransit or zipping them, Box - Intelligent Content Management probably saved 90% of the time.
Typically once you do, they are able to provide assistance on whatever you need.
Box - Intelligent Content Management plans have unlimited data, which is great.
I am uncertain about its effectiveness at an enterprise level, where SharePoint might be preferred.
In my experience, I think it is good; it can handle the volume that we needed to be sent over and sent back for our purposes.
Box was very stable and did not have any latency issues.
If Box had an AI feature to summarize and identify documents based on their contents, it would significantly enhance usability.
It needs to keep up with it and incorporate some ideas to help folks who need assets to come quicker or perhaps suggest more tags to identify them.
To open and see who is accessing the document now and see my movements across the document or the file we are sharing together.
Box - Intelligent Content Management has fairly good pricing for licenses, especially if you do an annual plan.
I found the pricing reasonable because when I was working for an IBM partner, Box was free for us.
There is about a 90% reduction in errors.
The best features that Box - Intelligent Content Management offers include security controls, smooth integrations with Microsoft 365 and Google Workspace, an intuitive interface, and it is user-friendly and easy to use.
We are able to see when people interact or change files or if something was deleted, and we can go through and review that audit trail.
| Product | Mindshare (%) |
|---|---|
| Box - Intelligent Content Management | 4.2% |
| OpenText Content Manager | 3.4% |
| Other | 92.4% |

| Company Size | Count |
|---|---|
| Small Business | 21 |
| Midsize Enterprise | 10 |
| Large Enterprise | 35 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 6 |
| Large Enterprise | 8 |
Box offers seamless integration with third-party apps, strong collaboration tools, and secure content distribution to enhance productivity across devices.
Box is a powerful platform for file storage and collaboration, known for its security, ease of use, and advanced integration options. Supporting seamless synchronization and real-time editing, Box facilitates effective teamwork and secure sharing of content both internally and externally. Though it faces challenges such as folder-level security and collaboration speed, Box remains a preferred choice for enterprises seeking efficient document management and secure file transfers. Its robust feature set, including metadata management and customizable permissions, supports remote work and facilitates easy access to stored documents and workflows.
What are the key features of Box?
Why do users appreciate using Box?
In industries like finance, healthcare, and legal, Box is employed for secure document storage and sharing, ensuring compliance with regulatory requirements. Teams leverage its features for secure project collaboration, e-signatures, and handling large files, making it invaluable in sectors requiring strict data management protocols.
OpenText Content Manager delivers comprehensive document and information management with advanced security and retention functionalities.
OpenText Content Manager is a key player in enterprise content and records management. By integrating well with tools like SharePoint and Microsoft Office, it supports metadata search, audit trails, and document lifecycle management. Its drag-and-drop functionality aids in managing both paper and electronic records efficiently. Compliance with standards, combined with automated notifications for destruction and retention, enhances its efficiency. Although integration with other systems and ERP-like features for legal processes needs improvement, it remains a robust solution for content classification, tracking, and document security.
What are the key features?In industries such as legal and engineering, OpenText Content Manager is vital for document archival and digital information handling. Sectors like SAP and Salesforce leverage it for data governance, content classification, and streamlined workflows. Organizations rely on it to bolster document security and facilitate content approval processes.
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