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CA View vs Hyland OnBase comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA View
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
Document Management Software (16th)
Hyland OnBase
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
16
Ranking in other categories
Business Process Management (BPM) (13th), Enterprise Content Management (6th), Low-Code Development Platforms (16th)
 

Mindshare comparison

While both are Content Management solutions, they serve different purposes. CA View is designed for Document Management Software and holds a mindshare of 3.2%, up 0.7% compared to last year.
Hyland OnBase, on the other hand, focuses on Business Process Management (BPM), holds 1.0% mindshare, down 1.1% since last year.
Document Management Software Mindshare Distribution
ProductMindshare (%)
CA View3.2%
Alfresco8.1%
Box - Intelligent Content Management6.7%
Other82.0%
Document Management Software
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
Hyland OnBase1.0%
Camunda7.2%
IBM BPM4.3%
Other87.5%
Business Process Management (BPM)
 

Featured Reviews

it_user851850 - PeerSpot reviewer
Sr. Platform Engineer at a financial services firm with 10,001+ employees
Helps us secure viewing of customer accounts; scalability streamlines production of large reports
You can control who views what, as far as security is concerned, in viewing customer accounts. I'm not sure if that was available in the product at the beginning, but we use it extensively now. Also expandability. It's easy to add more space to it when you need and to. If you're producing large reports it's easy to increase so you can handle the new volume that may come along.
Abdul_Jabbar - PeerSpot reviewer
Senior Software Engineer at Infosys
Automated workflows have transformed document handling and support daily approvals and billing
The best features Hyland OnBase offers in my experience include being a robust storage solution that integrates well with the Epic solution, allows Unity Forms to be easy to create and use, and has Distribution Services for sending email notifications as reminders.Out of those features, the workflow engine has made the biggest difference for me because it is excellent for automating approval processes, and we use Hyland OnBase for legal requests, hardware requests, travel requests, corporate credit card requests, and file transfer requests. WorkView is an incredible module for gathering and displaying summary information, and we utilize it highly in our subsidiary to manage our legal contracts, their financial billing process, and their travel. We also use the Document Import Process coupled with Unity API for writing custom code to automate processes to send and receive data from other systems that are not yet API enabled. The impact of Hyland OnBase on our organization is that automating manual processes has had an incredible effect on our return on investment, and the man-hours saved by automating processes pays for the system, ranging from one to five hours. I measured the man-hours saved through the tracking of workflows and automation processes. Additionally, Hyland OnBase has allowed us to move away from moving paper around various departments, providing workflow management to keep approval inside the system and out of the email boxes, eliminating the need for paper storage, and saving storage costs with other vendors.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's easy to add more space to it when you need and to. If you're producing large reports it's easy to increase so you can handle the new volume that may come along."
"I would suggest you strongly consider CA View and Deliver; take a big look at it, it's straightforward."
"We standardized our CIS log processing with CA View. We support a whole bunch of LPARs, about 80 or so. When we go to an LPAR, we know just where the CIS log is, it's in CA View, and we know how to get to it, we don't have to search around for it."
"It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them."
"The solution is very developed and we are not taking full advantage of its functionalities."
"This solution is easy to implement and easy to use as long as you know what your business requirement are or the specifications are straightforward."
"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."
"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."
"I like the flexibility and its modular nature that allows us to create solutions that meet our business needs."
"The impact of Hyland OnBase on our organization is that automating manual processes has had an incredible effect on our return on investment, and the man-hours saved by automating processes pays for the system, ranging from one to five hours."
"With Hyland OnBase, every document is unique, and access can be restricted and audited depending on user permission, allowing a company to take control of their information and be more productive."
 

Cons

"There was one customer we were trying convert over, and it was complicated. There were retention criteria which seemed a little more limited than with some of the other products."
"I believe they do probably have a GUI interface for the laptop, so you can just use the interface instead of the mainframe ISPF interface. I think that's already available but, if not, that would be my only issue."
"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy."
"Hyland OnBase can be improved because Report Services is an additional license and should be included with the base product."
"The migration is a bit difficult in the tool."
"Hyland OnBase could be improved in terms of service support response time."
"Software malfunctioning usually occurs when we receive documents from external sources."
"As an ECM solution, there are a lot of improvements needed. For example, the web client should address the next generation of web technologies such as HTML5 and stylish layout."
"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."
"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."
 

Pricing and Cost Advice

"It requires other pieces of CA software and license keys, thing like that. That's one thing to keep in mind. It requires CA Common Services in order to actually be licensed to run on LPAR."
"OnBase is reasonably priced."
"The tool's price is high."
"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."
"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"The solution costs around $6,000 per month."
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Top Industries

By visitors reading reviews
No data available
Government
9%
Financial Services Firm
9%
Healthcare Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise14
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Hyland OnBase?
My experience with pricing, setup cost, and licensing is that it is very cost-effective and affordable.
What needs improvement with Hyland OnBase?
More training videos, if they are more findable, would improve documentation and training documentations from Hyland's side, because there is a lack of documentation and training materials from Hyl...
What is your primary use case for Hyland OnBase?
As a business analyst, while working on a recent project, I used Hyland OnBase as an enterprise-like document management tool. It was used for storing, organizing, and retrieving invoices regarding...
 

Also Known As

Unicenter CA-View Output Archival and Viewing
OnBase
 

Overview

 

Sample Customers

DHL, Intergrupo
Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
Find out what your peers are saying about Hyland, Box, Conga and others in Document Management Software. Updated: September 2026.
917,433 professionals have used our research since 2012.