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Cisco Secure Access vs Citrix Secure Private Access comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Secure Access
Ranking in ZTNA
5th
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
76
Ranking in other categories
Secure Web Gateways (SWG) (4th), Firewalls (10th), Cloud Access Security Brokers (CASB) (3rd), Secure Access Service Edge (SASE) (3rd), Domain Name System (DNS) Security (2nd)
Citrix Secure Private Access
Ranking in ZTNA
10th
Average Rating
8.4
Reviews Sentiment
8.1
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the ZTNA category, the mindshare of Cisco Secure Access is 3.3%, up from 1.0% compared to the previous year. The mindshare of Citrix Secure Private Access is 3.0%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ZTNA Mindshare Distribution
ProductMindshare (%)
Cisco Secure Access3.3%
Citrix Secure Private Access3.0%
Other93.7%
ZTNA
 

Featured Reviews

reviewer2788500 - PeerSpot reviewer
Network Operations Engineer at a media company with 1,001-5,000 employees
Secure access has unified zero trust and web protection while AI assistance automates tasks
From a feature perspective, I have not experienced any issues, drawbacks, or shortcomings. However, the cost of Cisco's products and licensing is high. My clients usually prefer cheaper options if possible. Mid-size or smaller businesses typically cannot afford Cisco Secure Access. Additionally, there is a steep learning curve, as it is very intensive. Someone with significant knowledge can work on it, but a new professional would have to spend considerable time to get accustomed to it. It is hard to find engineers who can work on it. Overall, we get what we pay for, as it is a pretty good feature and service. The pricing of Cisco's products and licensing is higher than competitors. If they could be more reasonable, that would help. The support offered for two years also has higher costs. Overall, the client's IT budget gets affected. It was challenging to learn because, as mentioned, it has a significant learning curve and requires considerable training to become proficient.
SK
Enterprise Architect at Wipro Limited
Zero trust architecture strengthens security with seamless login experiences and reliable global access
The solution requires proper configuration and policy enforcement to avoid excessive access restrictions. Some applications may need additional integration efforts for seamless access, and I may face restrictions if device posture fails compliance checks. The licensing cost could be higher compared to traditional VPN solutions, and advanced features may require premium tiers and add-ons. Initial setup and policy tuning can be complex, especially in large environments.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I find Cisco Secure Access pretty interesting."
"I believe Cisco Secure Access is the best option on the market at the moment; it is the right and recommended choice."
"Overall, it improved security without creating unnecessary friction for end-users, which was one of the biggest advantages."
"Giving the customer peace of mind has been one of the biggest benefits we have seen, and my security team probably knows more details on my side."
"Customers spend much less time troubleshooting VPNs because ZTNA works more stably, and therefore it has become a pretty good point of sales for us as a reseller to increase our revenue at the customer level, because it's an extra layer of security that you can add to an already existing networking solution."
"Usually when I am raising a case, I am getting proper support from Cisco."
"I find the zero trust approach helpful and beneficial in securing standard applications, which means you are accessing the applications directly instead of giving privilege to access the network itself."
"I would say that over the last 15 years, Cisco Secure Access is the best solution for remote access because I work with other companies as well, but Cisco Secure Access is the best one."
"The most valuable feature of Citrix Secure Private Access is its Zero Trust architecture, which enhances security by granting access based on identity and device posture."
"It provided us the same experience anywhere on any device."
"The convenience of being able to work from home is most valuable; it is not really different from working in the office, it is easy and simple, and it has got an easy interface."
"It is easy and simple, and it has got an easy interface. It is not hard to learn. With just three clicks, you log in, and you're there."
"Virtual desktops and virtual apps are most valuable."
 

Cons

"The Talos database is insufficient because Cisco Secure Access web gateway database is not big enough to hold every URL, leading to numerous problems with URLs not being categorized correctly and a slow turnaround for recategorization requests."
"In my view, to improve Cisco Secure Access, any agentic AI applications or features should be added in."
"One critique I have about the onboarding process is that for a lot of Cisco apps, you do have to sign back into everything."
"From a licensing perspective, Cisco can improve."
"Cisco is not well accepted in the market since they are somewhat behind their competitors."
"Cisco Secure Access can be improved with more integration; the more integrations, the better. There are always third-party products that you might have, such as Carbon Black."
"If the FTD devices themselves, the Firepower Threat Detection system, those are the firewalls themselves, the individual appliances, weren't so tightly coupled to FMC, I'd probably appreciate them as a product more."
"I have had experience with customer service and technical support already. It was not very good because we always have to escalate to engineering with our problems, so the TAC cannot help us."
"The licensing cost could be higher compared to traditional VPN solutions, and advanced features may require premium tiers and add-ons."
"When we go to print, we have to go through secure print. The secure printing kind of takes a while. It is a little latent."
"INGPU for engineering software is an area of improvement. There should be better licensing options."
 

Pricing and Cost Advice

"For what you get, it's a fair price in comparison to other products."
"The pricing, setup costs, and licensing for Cisco Secure Access have been very competitive compared to other platforms. I believe that if Cisco continues to improve costs or offers something similar to a Cisco credit, it would attract more customers."
"It is confusing. When you look at the prices, you have different licensing and years of licensing that you have to purchase. Additionally, it's unclear what service you get from those licenses regarding end-user support. We have a representative who has to walk me through it every time."
"There are costs in addition to the standard licensing fees. They should provide better licensing options."
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Top Industries

By visitors reading reviews
Outsourcing Company
11%
Manufacturing Company
10%
Financial Services Firm
9%
Comms Service Provider
8%
Comms Service Provider
18%
Outsourcing Company
14%
Construction Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise15
Large Enterprise41
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco Secure Access?
In my experience with the Experience Insights feature or Digital Experience Monitoring of Cisco Secure Access, ThousandEyes is a fine tool, but currently, my experience with our customer is that it...
What is your primary use case for Cisco Secure Access?
We use Cisco SD-WAN in our own company for our own needs, and we are also selling this to our customers while performing operations for customer networks. My personal customer scope is the large en...
What advice do you have for others considering Cisco Secure Access?
Currently, AI Supply Chain Risk Management is not really an issue for us today. I would rate Cisco Secure Access a seven out of ten overall.
What needs improvement with Citrix Secure Workspace Access?
The solution requires proper configuration and policy enforcement to avoid excessive access restrictions. Some applications may need additional integration efforts for seamless access, and I may fa...
What is your primary use case for Citrix Secure Workspace Access?
I primarily use Citrix Secure Private Access ( /products/citrix-secure-private-access-reviews ) for Zero Trust Network Access ( /categories/ztna ), granting access based on user identity, device se...
What advice do you have for others considering Citrix Secure Workspace Access?
I rate Citrix Secure Private Access overall at eight. Although Citrix licensing can help customers save costs where Citrix environments are present, improvements are necessary given the competition...
 

Also Known As

No data available
Citrix Secure Workspace Access, Citrix Access Control, Citrix Secure Internet Access
 

Overview

 

Sample Customers

1. IBM 2. Microsoft 3. Amazon 4. Google 5. Apple 6. Cisco Systems 7. Oracle 8. Intel 9. HP Inc. 10. Dell Technologies 11. Verizon Communications 12. AT&T 13. Comcast 14. T-Mobile 15. Sprint 16. Vodafone 17. Orange 18. BT Group 19. Deutsche Telekom 20. Telefonica 21. Nokia 22. Ericsson 23. Samsung Electronics 24. Sony 25. Panasonic 26. LG Electronics 27. Siemens 28. General Electric 29. Ford Motor Company 30. General Motors 31. Toyota Motor Corporation 32. Volkswagen Group
The Messenger
Find out what your peers are saying about Cisco Secure Access vs. Citrix Secure Private Access and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.