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Cisco Secure Access vs XONA Critical System Gateway (CSG) comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Secure Access
Ranking in ZTNA
5th
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
76
Ranking in other categories
Secure Web Gateways (SWG) (4th), Firewalls (10th), Cloud Access Security Brokers (CASB) (3rd), Secure Access Service Edge (SASE) (3rd), Domain Name System (DNS) Security (2nd)
XONA Critical System Gatewa...
Ranking in ZTNA
49th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Remote Access (65th), Privileged Access Management (PAM) (69th), Operational Technology (OT) Security (34th), Secure Remote Access (5th)
 

Mindshare comparison

As of October 2026, in the ZTNA category, the mindshare of Cisco Secure Access is 3.3%, up from 1.0% compared to the previous year. The mindshare of XONA Critical System Gateway (CSG) is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ZTNA Mindshare Distribution
ProductMindshare (%)
Cisco Secure Access3.3%
XONA Critical System Gateway (CSG)0.2%
Other96.5%
ZTNA
 

Featured Reviews

reviewer2788500 - PeerSpot reviewer
Network Operations Engineer at a media company with 1,001-5,000 employees
Secure access has unified zero trust and web protection while AI assistance automates tasks
From a feature perspective, I have not experienced any issues, drawbacks, or shortcomings. However, the cost of Cisco's products and licensing is high. My clients usually prefer cheaper options if possible. Mid-size or smaller businesses typically cannot afford Cisco Secure Access. Additionally, there is a steep learning curve, as it is very intensive. Someone with significant knowledge can work on it, but a new professional would have to spend considerable time to get accustomed to it. It is hard to find engineers who can work on it. Overall, we get what we pay for, as it is a pretty good feature and service. The pricing of Cisco's products and licensing is higher than competitors. If they could be more reasonable, that would help. The support offered for two years also has higher costs. Overall, the client's IT budget gets affected. It was challenging to learn because, as mentioned, it has a significant learning curve and requires considerable training to become proficient.
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Top Industries

By visitors reading reviews
Outsourcing Company
11%
Manufacturing Company
10%
Financial Services Firm
9%
Comms Service Provider
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise15
Large Enterprise41
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco Secure Access?
In my experience with the Experience Insights feature or Digital Experience Monitoring of Cisco Secure Access, ThousandEyes is a fine tool, but currently, my experience with our customer is that it...
What is your primary use case for Cisco Secure Access?
We use Cisco SD-WAN in our own company for our own needs, and we are also selling this to our customers while performing operations for customer networks. My personal customer scope is the large en...
What advice do you have for others considering Cisco Secure Access?
Currently, AI Supply Chain Risk Management is not really an issue for us today. I would rate Cisco Secure Access a seven out of ten overall.
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Overview

 

Sample Customers

1. IBM 2. Microsoft 3. Amazon 4. Google 5. Apple 6. Cisco Systems 7. Oracle 8. Intel 9. HP Inc. 10. Dell Technologies 11. Verizon Communications 12. AT&T 13. Comcast 14. T-Mobile 15. Sprint 16. Vodafone 17. Orange 18. BT Group 19. Deutsche Telekom 20. Telefonica 21. Nokia 22. Ericsson 23. Samsung Electronics 24. Sony 25. Panasonic 26. LG Electronics 27. Siemens 28. General Electric 29. Ford Motor Company 30. General Motors 31. Toyota Motor Corporation 32. Volkswagen Group
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